Kickeepants User Reviews

Introduction

Kickeepants.com is an online clothing retailer that specializes in trendy and comfortable clothing for babies, toddlers, and kids. The website was founded by a mother who understands the importance of quality and functionality in children's clothing. The company's products are known for their soft, breathable fabrics, and unique patterns.

Pros and Cons

Pros: - Kickeepants.com offers a wide range of sizes and colors to choose from. - The website has a user-friendly interface that makes it easy to find what you're looking for. - The fabrics used in the clothing items are of high quality and are gentle on a child's skin. - Kickeepants.com provides excellent customer service, quick and responsive to inquiries, and offers free shipping on orders over $50. Cons: - Some shoppers might find the prices to be higher than other similar retailers.

User Experience

The user experience on Kickeepants.com is impressive. The website is well-designed and easy to navigate, with clear images of the products available. The search bar function allows shoppers to narrow their searches by size, color, and type. It also provides detailed product descriptions, including washing instructions and material composition, enabling customers to make informed purchases.

Pricing and Value for Money

Kickeepants.com products come with slightly higher price tags than other baby and toddler clothing brands. While some may find the price unaffordable, many parents believe it is cost-effective, given the high-quality fabric, durability, and unique designs.

Alternatives

Kickeepants.com competes with similar companies such as Primary, Hanna Andersson and Tea Collection. Both Primary and Tea Collection are relatively similar to Kickeepants, offering similarly high-quality, well-designed children's clothing items. However, Hanna Andersson leans a bit towards a more classic bodysuit look, while still offering pieces from modern designs.

Customer Service

Kickeepants.com has garnered much praise for its excellent customer service. The website provides a detailed FAQ section, and an online chat function is readily available where shoppers can easily connect with customer service agents. The company also offers free shipping on orders over $50.

Product Quality and Selection

Kickeepants.com is known for its high-quality items, made of soft and breathable fabric that is gentle on children's skin. The company offers a wide range of body suits, pants, tops, pajamas, and accessories in fun and exciting prints that children love. They also offer sizes ranging from preemie to 6T.

Website Usability

The website is user-friendly, with all items categorized clearly so shoppers can easily find what they're looking for. The search bar is functional, making it easy to filter products by size, color, or type.

Returns and Exchanges

Kickeepants.com's return policy is fair and straightforward. Items must be returned within 30 days of receipt, in their original condition, and with all tags and labels attached. They do not accept returns or exchanges of items purchased during a promotional sale, unless the item is defective or incorrect.

Promotions and Discounts

Kickeepants.com offers regular promotions and discounts, including new customer sign-up coupons as well as deals on shipping. Customers can also join the Kicke Loyalty Program to get exclusive access to promotions, discounts and access to new products.

Reputation

Overall, Kickeepants.com has a good reputation, with many customers praising the quality and uniqueness of the products available on the site. The site has a high rating on TrustPilot with positive customer reviews, ensuring that the company's reputation remains intact in the online community.

Payment Options

Kickeepants.com offers secure payment options, including Visa, Mastercard, Discover, American Express, and PayPal.

Loyalty Programs

Kickeepants.com offers a Loyalty program to reward its customers who shop on the website regularly. Customers accumulate points for purchases made on the website, which can be redeemed for discounts and special offers.

Customer Reviews

Kickeepants.com has received numerous positive reviews from satisfied customers, with many praising the quality of the products and the company's customer service.

Community Involvement

Kickeepants.com has supported many community charities and philanthropic organizations, showcasing the company's commitment to giving back and helping others.

Shipping and Costs

Kickeepants.com offers free shipping on orders over $50, with a $5 flat rate shipping fee for orders under $50. Shipping costs and times vary based on the destination location. However, the retailer offers shipping speed upgrades for those who need their orders to arrive faster.

Conclusion

In conclusion, Kickeepants.com offers high-quality clothing items for babies, toddlers, and kids, with unique prints and colors. While their prices may be a bit higher than other competitors, their dedication to customer service and product quality is unwavering, making them an excellent option for those looking for stylish and practical clothing choices for their children.