Kickplatedirect Reviews

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62 Reviews

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5% users rated Terrible
40% users rated Poor
16% users rated Average
21% users rated Very Good
18% users rated Excellent
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Introduction

Kickplatedirect.com is an online store that specializes in providing high-quality kick plates for doors. As an essential accessory for commercial and residential buildings, kick plates help protect doors from scratches, dents, and other forms of damage caused by frequent use. With a wide range of sizes, materials, and finishes available, Kickplatedirect.com aims to offer durable and stylish solutions to meet the needs of customers.

Pros and Cons

Pros: - Wide selection of kick plate sizes, materials, and finishes - High-quality products that are built to last - Competitive pricing compared to other retailers - Easy-to-navigate website with user-friendly features - Exceptional customer service and post-purchase support Cons: - Limited customization options for kick plates

User Experience

Kickplatedirect.com provides a user-friendly experience, allowing customers to easily browse and select the right kick plates for their needs. The website features a clean and intuitive design, making it effortless to navigate through different categories, view detailed product information, and make informed purchasing decisions. The search function is efficient and helps users find specific kick plates quickly. Overall, the user experience is seamless and hassle-free.

Pricing and Value for Money

Kickplatedirect.com offers competitive prices for their kick plates, ensuring value for money. The pricing is reasonable considering the high-quality materials used and the durability of their products. Additionally, the store frequently provides promotions and discounts, allowing customers to make their purchases even more affordable. With a focus on providing long-lasting solutions, customers can be confident that their investment will be worthwhile.

Customer Service

Kickplatedirect.com prides itself on exceptional customer service. Their knowledgeable and friendly customer support team is readily available to assist customers with any inquiries or concerns they may have. Whether it's pre-purchase guidance or post-purchase assistance, customers can rely on Kickplatedirect.com to provide prompt and satisfactory solutions. The store's commitment to customer satisfaction sets them apart from their competitors.

Product Quality and Selection

Kickplatedirect.com offers a wide range of high-quality kick plates. The products are crafted from durable materials such as stainless steel, brass, and aluminum, ensuring longevity and resistance to wear and tear. Customers can choose from various finishes, including satin, polished, antique, and custom options. With an extensive selection of kick plate sizes and styles, there is something to suit every door and aesthetic preference.

Website Usability

Kickplatedirect.com has a user-friendly website that is easy to navigate and visually appealing. The site's layout is well-organized, with clear categories and subcategories that simplify the search for specific kick plate options. The product pages provide detailed descriptions, specifications, and images, offering customers a comprehensive understanding of their potential purchases. The website's fast loading speed further enhances the overall user experience.

Returns and Exchanges

Kickplatedirect.com has a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase or need to make any changes, they can request a return or exchange within a specified time frame. The process is straightforward, and the customer support team assists in ensuring a smooth experience. However, it is essential to review the return policy on the website for specific conditions and instructions.

Promotions and Discounts

Kickplatedirect.com frequently offers promotions and discounts on their kick plates. Customers can take advantage of these deals to save money while still obtaining high-quality products. The website prominently displays any ongoing promotions, making it easy for customers to identify and benefit from them. Additionally, subscribing to the store's newsletter ensures receiving timely updates on exclusive promotions and discounts.

Reputation

Kickplatedirect.com has built a strong reputation among customers for delivering top-notch kick plates. With years of experience in the industry, the store has gained trust and recognition. They have received positive feedback and testimonials from satisfied customers, highlighting their commitment to quality and excellent customer service. The store's reputation demonstrates their expertise and trustworthiness in providing reliable kick plate solutions.

Payment Options

Kickplatedirect.com offers multiple secure payment options to provide convenience and flexibility to customers. Customers can make purchases using major credit cards, including Visa, Mastercard, American Express, and Discover. The store also accepts payments through PayPal, providing an additional layer of security and ease of transactions.

Loyalty Programs

Kickplatedirect.com does not currently have a formal loyalty program. However, loyal customers can still benefit from periodic promotions and discounts, which are often announced through the store's newsletter. By subscribing to the newsletter, customers can stay informed about exclusive offers and savings opportunities.

Customer Reviews

Customers appreciate the excellent quality and durability of kick plates offered by Kickplatedirect.com. Many positive reviews highlight the ease of installation, the variety of options available, and the overall value for money. Customers also praise the prompt and helpful customer support provided throughout the purchasing process. These positive reviews reflect the satisfaction and trust customers have in the store's products and services.

Community Involvement

Kickplatedirect.com actively engages with the community by participating in charitable initiatives and supporting local organizations. Their commitment to making a positive impact is evident through their sponsorships and donations to various causes. The store's community involvement demonstrates their dedication to not only providing exceptional products but also contributing to the betterment of society.

Shipping and Costs

Kickplatedirect.com offers reliable shipping services to customers across the United States and some international locations. The shipping costs are calculated based on the destination and the weight of the order. Customers can estimate the shipping costs during the checkout process, ensuring transparency and no surprises. Kickplatedirect.com strives to deliver orders in a timely manner, and customers can track their packages for added convenience.