Users Voice for Kidsroom

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
Pie Chart Review Representation for Kidsroom
Kidsroom Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Kidsroom Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 05 Sep 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 5 5 2.2 2.4 2.3
Oct 2022 5 5 5 1.4 2.6 3.6
Nov 2022 5 5 5 1.1 4 5
Dec 2022 5 5 5 5 5 1.8
Apr 2023 5 5 5 1.3 2.6 5
Line Chart for Rating of peer stores

kidsroom.de

deuxpardeux.com

babyearth.com

dhgate.com

pharmapacks.com

airportparkingreservations.com

Detailed Kidsroom Review by

Introduction

Kidsroom.de is an online retailer that specializes in baby and children's furniture, toys, car seats, strollers, and accessories. The website offers a wide selection of products from well-known brands, such as Maxi-Cosi, Chicco, and Britax. The website is available in multiple languages, including English, German, French and Italian, and focuses on delivering quality products and excellent customer service to customers worldwide.

Pros and Cons

Pros:
  • Wide range of quality products
  • Competitive pricing
  • Excellent customer service
  • Easy-to-use website
  • Fast and reliable shipping
Cons:
  • Restricted shipping to certain countries
  • No loyalty program

User Experience

Kidsroom.de website is easy to navigate, and finding products is straightforward. Customers can search for products through a category, brand, or use the search bar. The website is also optimized for mobile devices, which makes shopping on the go easy. However, more filtering options could be added to make product searches more precise.

Pricing and Value for Money

Kidsroom.de offers competitive pricing, and the website is known to run frequent promotions, such as discounts, cashback options, and free shipping. Pricing tends to vary within product categories, and customers can find some products slightly more expensive than other retailers. However, the overall value for money is excellent, as the website offers quality products at reasonable prices.

Alternatives

Alternative websites that offer similar products to kidsroom.de include:
  • baby-walz.de
  • baby-markt.de
  • mytoys.de
However, kidsroom.de stands out for its wider selection of products and competitive pricing.

Customer Service

Customer service is one of the highlights of kidsroom.de, as the website has a reputation for excellent customer service. The website offers multiple customer service channels, including email, phone, and live chat, which makes it easy for customers to get their queries resolved. Moreover, the website has customer service representatives who can communicate in multiple languages, which makes it convenient for non-native German speakers.

Product Quality and Selection

Kidsroom.de offers a wide selection of baby and children's products that are made by well-known and trusted brands. The products are of high quality, and the website has a reputation for selling safe and durable products.

Website Usability

The kidsroom.de website is simple, user-friendly and easy to navigate. The search bar is prominently displayed on the homepage, and customers can also browse through product categories. The website has clear product descriptions, and the checkout process is straightforward.

Returns and Exchanges

Kidsroom.de offers a 14-day return and exchange policy. Customers can return or exchange products if they are not satisfied with their purchase or if the product is faulty. However, customers must inform kidsroom.de of the return or exchange request immediately, and the product must be in its original condition and packaging.

Promotions and Discounts

Kidsroom.de runs frequent promotions and discounts, such as cashback options, free shipping, and percentage discounts. Customers can find the latest promotions and discounts on the website's homepage or through email newsletters.

Reputation

Kidsroom.de has a reputation for excellent customer service, quality products, and competitive pricing. The website has received positive reviews from customers on various online platforms, and the company has been in operation since 2002.

Payment Options

Kidsroom.de accepts various payment methods, including Visa, Mastercard, American Express, Paypal, and bank transfers. Customers can choose their preferred payment method during the checkout process.

Loyalty Programs

Kidsroom.de does not have a loyalty program. However, the website gives customers cashback options on certain products.

Customer Reviews

Customer reviews are available on the products listing page, and they help customers to make informed purchasing decisions. The website has a reputation for authentic reviews, and they are monitored to ensure they are genuine.

Community Involvement

Kidsroom.de has a blog that covers various topics, such as parenting, product reviews, and the latest news in the baby and children's industry. The website also has active social media pages where customers can engage with the brand and receive updates on the latest promotions and products.

Shipping and Costs

Kidsroom.de ships its products worldwide. Shipping costs depend on the destination and the weight of the product. The website provides customers with shipping quotes during the checkout process, and customers can choose between standard or express delivery options.

Conclusion

Kidsroom.de is an excellent online retailer for baby and children's products. The website offers a vast selection of quality products at competitive prices, and customer service is exceptional. While there are some areas of improvement, such as product filtering options and restricted shipping to certain countries, the overall shopping experience is simple, user-friendly, and convenient.

Kidsroom Recent User Reviews

👤

Reviewer Name: Maire Coffey

Review Submission Date: 2022-12-20

Review Title: Excellent service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Excellent service

👤

Reviewer Name: bogdan pavel

Review Submission Date: 2022-01-24

Review Title: Good experience
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Quickly, easily, the product was as described.

Gainers

Losers

Related Store

Related Categories