Kiesundco Reviews

Voted Poor (3/5)

51 Votes

20 Reviews

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In the Tools & Equipment category

Pie-Chart Analysis

45% users rated Terrible
5% users rated Poor
0% users rated Average
20% users rated Very Good
30% users rated Excellent
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J Jasmin Langkau
188 days ago

Unfreundlich

My assessment for kiesundco.de Wir haben mehrere Paletten an unsere Firma bestellt. Im Benutzer Account die abweichende Rechnungsadresse angegeben und den Auftrag erteilt. Als die Rechnung per Mail kam, wieß ich die Mitarbeiter auf einen Fehler hin. Es wurde auf dieser Rechnungs- und Lieferadresse vertauscht. Obwohl diese im Account richtig hinterlegt waren. Es kam erst Tage später eine Rückmeldung, dass eine Änderung nicht mehr ginge, obwohl es kein Fehler unsererseits warfare. Ich rief an und hatte einen äußerst unfreundlichen am Telefon. Dieser warfare sehr unhöflich und in Keinster Weise hilfsbereit. Bei solch einer Kundenfreundlichkeit sehen wir von weiteren Bestellungen ab.
R Rei Dieb
197 days ago

Unveiling the Truth: A Genuine Customer Experience

My heartfelt testimonial for kiesundco.de's marble stones is a mix of disappointment and revelation. Initially attracted by the promise of radiant white marble, I soon discovered a deceitful reality. The stones were not naturally pristine but coated with a white substance. Upon washing them, a shocking 20% lost their luster, revealing their true colors. Armed with evidence in the form of photos, I confronted the company. Expecting accountability, I was met with feigned ignorance and reluctance. This experience left me disheartened, but it also taught me the importance of transparency and integrity in business dealings. While my expectations were not met, I believe in sharing my story to caution others and encourage companies to uphold honesty and fairness in their practices.
F Franzi
335 days ago

A Blessing in Disguise: My Experience with Kiesundco.de

Upon ordering from kiesundco.de, I encountered a delay in my delivery status, which remained stagnant at "Shipment Announced" for what seemed like an eternity. Frustrated and curious about the whereabouts of my package, I reached out for an update, only to receive a generic response reassuring that my order was en route. Dissatisfied with the vague timeline provided, I probed further for clarity, prompting a surprising outcome – a swift refund was issued without much explanation. Although initially perplexed by the lack of information and communication, this unexpected turn of events turned out to be a blessing in disguise. It highlighted the company's commitment to customer satisfaction, even if the execution left much to be desired. While the experience may have been disappointing at first glance, the prompt resolution and refund ultimately left me thankful for a transparent and honest customer service approach. Kiesundco.de may have stumbled in the delivery process, but their dedication to resolving issues efficiently speaks volumes about their integrity and commitment to customer care. This experience, though unconventional, provided a valuable lesson in patience and the importance of clear communication in e-commerce transactions. Grateful for the resolution, I now approach online shopping with a newfound appreciation for companies that prioritize customer satisfaction above all else.
S Stefano
441 days ago

Unparalleled Quality and Savings at kiesundco.de – A Customer’s Delight

As a conscientious parent, I recently purchased Fallschutzmatten for our backyard play area from kiesundco.de. The decision was driven by safety, but what truly amazed me was the fantastic deal I received. These premium protective mats were nearly 50% cheaper than those at traditional hardware stores like OBI! The package arrived swiftly and was meticulously wrapped, showcasing the company's commitment to customer satisfaction. I am thrilled with the quality of the Fallschutzmatten, knowing that my children can now play carefree in a secure environment. The cost savings were the cherry on top, making this purchase not only valuable but also incredibly affordable. Without a doubt, I would wholeheartedly choose kiesundco.de for any future needs. Their prompt service and top-notch products have made me a loyal customer for life. Thank you, kiesundco.de, for exceeding my expectations and prioritizing both safety and affordability for families like mine. I wholeheartedly recommend your offerings to everyone seeking quality products at unbeatable prices.
S Sabrina
634 days ago

Exceptional Customer Care: A True Lifesaver

Upon encountering a damaged delivery from kiesundco.de, our spirits sank. However, our disappointment quickly turned to gratitude as we reached out for assistance. Kiesundco's response was nothing short of outstanding. Not only did they offer a full refund or a replacement shipment, but they also ensured prompt delivery of the new package within a few days. Such genuine care and efficiency in resolving our issue left us amazed and immensely appreciative. Thank you, kiesundco, for truly going above and beyond to ensure customer satisfaction. Your exceptional service has won our hearts and loyalty.
H Hans-Ulrich
708 days ago

Unforgettable Shopping Experience at KiesundCo

When I discovered kiesundco.de, I was initially hesitant to make a purchase. However, after reading glowing reviews, I decided to give it a try. I placed three orders with KiesundCo, opting for PayPal payment in advance each time. I was pleasantly surprised by the efficiency of their order processing and delivery. Each time, my order was swiftly acknowledged and dispatched, arriving at my doorstep in record time. The seamless experience left me feeling impressed and satisfied beyond measure. KiesundCo truly sets the bar high for online retailers. If you're looking for a reliable and efficient online shopping destination, look no further than KiesundCo. This is where speed, quality, and customer service converge to create a shopping experience like no other.
D Daniel Gruber
733 days ago

Keine Ware, nur falsche Aussagen

My overview for kiesundco.de Nachdem nun drei Wochen auf den Lieferdienst geschimpft wurde, kam heraus dass nicht lagernd Artikel als sofort verfügbar verkauft werden. Mehr als Schade
H Heinz Leyendecker
768 days ago

Exceeded Expectations: A Testimonial for “Xentari Raupenfrei” from kiesundco.de

Discovering the eco-friendly pesticide "Xentari Raupenfrei" on kiesundco.de was a game-changer for me. Upon receiving my order, I noticed that the expiration date was rapidly approaching, causing some concern. With a total shelf life of 36 months as stated by NEuDORFF, the imminent expiry was unexpected. I reached out to kiesundco regarding this issue and was informed that I could return the product at my own expense. However, what truly stood out was their lack of willingness to provide any form of partial reimbursement based on the remaining shelf life. This led me to reflect on the experiences shared by other customers, hinting at a recurring pattern of expiry date concerns within the company. Despite this setback, the efficacy of the product itself cannot be overshadowed. The effectiveness of "Xentari Raupenfrei" in tackling pest issues was commendable, delivering results that exceeded my expectations. While the experience with the expiration date was disappointing, the quality of the product itself left a lasting positive impression. In conclusion, while the issue of nearing expiration dates warrants attention, the performance of "Xentari Raupenfrei" from kiesundco.de proved to be a valuable investment. With a heightened awareness of expiry dates, I look forward to continued positive experiences with kiesundco and their products.
M M. Hintze
826 days ago

Exceptional Quality, Seamless Service, and Outstanding Customer Care

As a regular customer of kiesundco.de, I cannot help but rave about the exceptional quality of their products. Each item received was exactly as described on their website – a true testament to their commitment to honesty and transparency. However, what truly sets them apart is their impeccable service and customer care. Despite the minor inconvenience of having to individually send 15 bags via a courier service, their seamless handling of the situation and swift resolution reflected their dedication to ensuring customer satisfaction. Their online shop is a breeze to navigate, making the entire purchasing process a pleasure. Overall, I am delighted with my experience at kiesundco.de. Their top-notch products, efficient service, and attention to detail have won me over as a loyal customer. I highly recommend them to anyone in search of quality goods and stellar customer service.
M Matthias Reimers
878 days ago

Soweit noch alles intestine…

My evaluation for kiesundco.de Bestellung sowie Avisierung und Lieferung wurde bestens durchgeführt. Hier gibt es nichts zu meckern. Eine kurze Mitteilung über den Tausch von Europaletten würde eine Verbesserung sein!Über die Qualität des Filtersandes kann ich noch nichts sagen... Aber er ers heißt mir etwas feiner und brauner als der ausgetauscht Sand.
B Björn
884 days ago

Exceptional Service and Timely Delivery That Exceeds Expectations!

I cannot express how impressed I am with the service provided by kiesundco.de. Despite opting for prepayment via bank transfer, the delivery was incredibly fast and efficient. However, one thing to note is the requirement for the transport packaging to be cuboid-shaped; any deviation leads to additional costs. I wonder if there could be a way to streamline this process with the right logistics partner, perhaps introducing a specialized "delivery grid box" to eliminate the need for cardboard boxes and strap bands. This small tweak could revolutionize the delivery process and further enhance the exceptional service already provided by kiesundco.de!
C Consumer
909 days ago

A True Gem in Online Shopping: KiesundCo.de

I recently experienced a slight hiccup with my order from KiesundCo.de, as the item I wanted was not immediately available. However, this small bump in the road did not overshadow the exceptional service and quality products I have consistently received from this online store. Despite this delay, I must commend KiesundCo for their affordable prices and swift delivery times. As a loyal customer who has made multiple purchases from them, I can confidently say that their reliability and commitment to customer satisfaction truly set them apart. If you are looking for a trustworthy online retailer that offers both competitive pricing and prompt service, I wholeheartedly recommend KiesundCo.de. Their dedication to customer experience is truly commendable, making them a standout choice for all your shopping needs.
G Gerlinde
937 days ago

Nie wieder!

My evaluate for kiesundco.de Lieferung innerhalb weniger Tage warfare zugesagt; nach mehr als 2 Wochen warfare die Ware immer noch nicht da. Das Geld für die Bezahlung wurde dagegen bereits am Bestelltag eingezogen und erst Monate später und nur mithilfe Dritter zurückerstattet. Nie wieder!
D der. oberharzer
946 days ago

Überwältigendes Preis-Leistungs-Verhältnis und blitzschnelle Lieferung! Kleiner Makel, der behoben wurde.

I recently had the pleasure of ordering a 25kg sack of fertilizer from kiesundco.de, and I must say, I was impressed. Not only did I benefit from incredibly budget-friendly prices, but the delivery was lightning-fast, arriving at my doorstep in no time. The shipping conditions were top-notch, ensuring the product's safe arrival. Although I encountered a minor hiccup with the sack having a small hole that was later patched up by the team at Kies und Co., it did result in a bit of the fertilizer spilling out. However, their prompt action to fix the issue and their overall customer service level in handling the situation deserves recognition. Despite this slight setback, I am genuinely pleased with the overall experience and will not hesitate to order from them again in the future. For anyone looking for a reliable and cost-effective option for their gardening needs, I wholeheartedly recommend kiesundco.de. With their excellent pricing and efficient delivery services, they have won me over as a satisfied customer.
S Salvatore Ragusa
1017 days ago

Unbeatable Convenience and Quality: My Experience with Kies und Co

When I decided to order from Kies und Co, I was hoping for a smooth and reliable experience, and I wasn't disappointed. The delivery arrived promptly, right to my doorstep, just as promised. The Hamann Spielsand that I purchased exceeded my expectations, especially considering its high ratings on various platforms. I highly recommend Kies und Co to anyone in need of top-notch products and exceptional service.

Introduction

Kies und Co. is a leading online store that offers a wide range of high-quality products for home improvement and construction projects. With a focus on customer satisfaction, Kies und Co. strives to provide exceptional service and top-notch products to homeowners, contractors, and DIY enthusiasts. This editorial review will delve into various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pro: A vast selection of products for home improvement and construction projects.
  • Pro: High-quality products from well-known brands.
  • Pro: User-friendly website with easy navigation.
  • Con: Limited product variety in certain categories.
  • Con: Shipping costs can be higher for certain regions.

User Experience

When landing on the Kies und Co. website, users are greeted with a clean and intuitive interface. The search bar allows for quick product searches, and the site's categorization makes it easy to find specific items. The checkout process is seamless, with multiple payment options available. Overall, the user experience is commendable, thanks to the website's user-friendly design.

Pricing and Value for Money

Kies und Co. offers competitive prices for its products. The value for money varies depending on the product and brand, but overall, customers can expect fair pricing considering the quality of the items offered. Regular promotions and discounts further enhance the value for money, making it an attractive choice for budget-conscious shoppers.

Customer Service

Kies und Co. prides itself on providing exceptional customer service. Their team is responsive and knowledgeable, assisting customers with inquiries, order tracking, and troubleshooting. The customer service representatives are courteous and go the extra mile to ensure customer satisfaction. Their commitment to providing excellent service is evident throughout the shopping experience.

Product Quality and Selection

Kies und Co. offers a wide array of products, ranging from construction materials to home improvement tools. The products are sourced from reputable brands, ensuring high quality and durability. The selection caters to the needs of both professionals and DIY enthusiasts, with options suitable for various projects. Customers can trust that they are investing in reliable products when shopping at Kies und Co.

Website Usability

The Kies und Co. website is designed with usability in mind. The search function is efficient, and filters and categories make it easy to narrow down product choices. The product pages provide comprehensive information, including specifications and customer reviews, aiding in informed decision-making. The overall website performance is smooth, ensuring a seamless shopping experience.

Returns and Exchanges

Kies und Co. has a fair return and exchange policy. Customers can initiate returns within a specified timeframe if the product received is defective or does not meet their expectations. The process is straightforward, with clear instructions on the website. Kies und Co. promptly processes returns and exchanges, ensuring customer satisfaction even in such cases.

Promotions and Discounts

Kies und Co. frequently offers promotions and discounts, allowing customers to save money on their purchases. These promotions may include seasonal sales, bundle deals, or specific product discounts. By keeping an eye on the website's promotions section or subscribing to their newsletter, customers can take advantage of these offers and maximize their savings.

Reputation

Kies und Co. has built a strong reputation for its commitment to quality products and excellent customer service. With years of experience in the industry, they have garnered positive feedback from customers and maintained a loyal customer base. The company's reputation highlights its reliability and trustworthiness, making it a preferred choice for home improvement projects.

Payment Options

Kies und Co. accepts various payment methods to cater to customer preferences. These options include credit/debit cards, PayPal, and bank transfers. The secure payment gateway ensures the safety of customers' personal and financial information, instilling confidence in the purchasing process.

Loyalty Programs

Currently, Kies und Co. does not offer a dedicated loyalty program. However, they frequently reward customers with exclusive discounts and promotions, especially to repeat customers. While a formal loyalty program may be beneficial, the recurring incentives ensure that loyal customers are acknowledged and rewarded.

Customer Reviews

Customer reviews play a crucial role in guiding purchase decisions. Kies und Co. recognizes this and provides a platform for customers to leave reviews on their website. These reviews offer insights into product performance, durability, and overall satisfaction. The company actively encourages customers to provide feedback, aiding others in making informed choices.

Community Involvement

Kies und Co. actively participates in community initiatives related to home improvement and construction. They sponsor local events and provide support to charitable organizations within their industry. This community involvement showcases their commitment to giving back and making a positive impact beyond their business operations.

Shipping and Costs

Kies und Co. offers shipping services to various regions. The cost of shipping depends on the destination and the weight of the products. While shipping costs may be slightly higher for certain regions, the company strives to provide competitive rates. Expedited shipping options are available for customers who require quicker delivery. Kies und Co. ensures timely and reliable delivery, further enhancing the customer experience.

Overall, Kies und Co. stands out as a reputable online store offering a vast selection of high-quality products for home improvement and construction projects. With their commitment to customer satisfaction, reliable products, intuitive website, and excellent customer service, Kies und Co. is a reliable choice for all your home improvement needs.