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Kingsizedirect.com is an online retailer that focuses on providing a wide range of clothing and accessories for men who wear larger sizes. They have been in business for over 30 years and have established themselves as a leader in the big and tall fashion industry. Their website offers a user-friendly interface where customers can shop for clothing, shoes, and accessories from various brands.
Pros
One of the main advantages of shopping at Kingsizedirect.com is the wide selection of high-quality clothing and accessories for men with larger sizes. They offer a range of clothing options that includes casual, formal, and activewear. The website is easy to navigate, and customers can find what they're looking for quickly.
Cons
One area that Kingsizedirect.com could improve on is their pricing strategy. Some customers have found their prices to be higher than other retailers, which can deter price-sensitive shoppers. Additionally, their range of product options might not be as diverse as other retailers, limiting the choices for some customers.
User Experience
Kingsizedirect.com offers an excellent user experience. The website is easy to navigate and features a clean interface that makes shopping simple. Plus, they offer sizing information that helps customers find the right fit without having to return items after purchase.
Pricing and Value for Money
Kingsizedirect.com offers reasonable prices for their products, but some customers find them to be higher than other retailers. However, they often have promotions and discounts that can help lower the costs of their products, providing great value for money.
Alternatives
Some alternative options to Kingsizedirect.com include DestinationXL, DXL Outlet, and MVP Collections. These retailers also focus on serving men with larger sizes and offer a range of clothing and accessories.
Customer Service
One area where Kingsizedirect.com excels is in their customer service. Their support team is knowledgeable and responsive, providing helpful information to customers who have questions or concerns.
Product Quality and Selection
Kingsizedirect.com offers a range of high-quality products from various brands. They provide customers with sizing information to ensure they find the right fit for their clothing, and they offer a range of options that caters to different preferences.
Website Usability
The Kingsizedirect.com website is user-friendly, featuring a clean interface that makes shopping easy. They offer sizing information and filters that allow customers to find the products they're looking for quickly.
Returns and Exchanges
Kingsizedirect.com offers a straightforward return and exchange policy. Customers can return or exchange their items within 90 days of purchase, provided that they are in their original condition.
Promotions and Discounts
Kingsizedirect.com frequently offers promotions and discounts to customers. For example, they often offer discounts on orders over a specific dollar amount or on specific categories of items.
Reputation
Kingsizedirect.com has established a solid reputation in the big and tall fashion industry. They offer high-quality products, exceptional customer service, and a user-friendly website that makes shopping easy.
Payment Options
Kingsizedirect.com accepts various payment options, including credit cards, PayPal, and gift cards.
Loyalty Programs
Kingsizedirect.com does not have a loyalty program at this time.
Customer Reviews
Customers generally have positive reviews of Kingsizedirect.com. They appreciate the quality of their products and the responsiveness of their customer service team.
Community Involvement
Kingsizedirect.com has not advertised any specific community involvement initiatives at this time.
Shipping and Costs
Kingsizedirect.com offers standard and expedited shipping options. The cost of shipping varies depending on the total order value, and they offer free shipping on orders over a specific dollar amount.
Review Description: I spent a small fortune, $20 on shipping alone of 2 items and still took forever to get them... not to mention the $40 sweat pants looked like they were laying in the aisle at the dollar store and made for a 7’ man! Junk,cheap, $12.99 return fee plus shipping.. just chalk this one up as a bad experience.. DO NOT BUY! I wish I wouldve read reviews before purchase...
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Reviewer Name: Eugene Ruiz
Review Submission Date: 2022-12-04
Review Title: I ordered 2 cargo shorts and got…
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Review Description: I ordered 2 cargo shorts and recived an email that they were not available until two months from the date I ordered. I Finally recived them one was the wrong color went to return them for the right color and had to wait another 2 months. I recommend you order from DXL better service, I get the King Size catalog and just through it in the trash.
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Reviewer Name: Andrew Humphreys
Review Submission Date: 2022-11-30
Review Title: The Absolute Worst
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Review Description: Horrible customer service that will hang up on you for asking questions they don't feel like answering. Inferior quality clothing. They charged my interest on a balance that I paid off and then charged a bunch of fees on that interest that they magically made appear. I wish there was some sort of regulatory body to complain to that could do something about businesses like this.
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Reviewer Name: Gt Mash
Review Submission Date: 2022-11-29
Review Title: I would actually give them a WTH!!!
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Review Description: I would actually give them a - 0 .. terrible customer service..for every even exchange for a smaller size I was charged $50-$80 more (today is black friday if anything it should of been cheaper not moreeee!)without being told by the person on the phone..WTH..I only found out from my bill!!! never again!!! I had to keep these 3 humungous shirts that my son will never wear just to not deal with them ever again!
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Reviewer Name: Daniel Baldwin
Review Submission Date: 2022-11-23
Review Title: I have used King Size Direct several…
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Review Description: I have used King Size Direct several times and I have had no trouble I am amazed at All the Troubles people seem to be having yes the order might have taken longer but no mistakes no trouble
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Reviewer Name: Larry Jones
Review Submission Date: 2022-11-20
Review Title: I’m never gonna order anything from…
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Review Description: I’m never gonna order anything from KingSize ever again. I put an order on Nov 6th. It is now November 19 and my order still hasn’t shipped. I paid $22.99 for shipping and KingSize can’t tell me when I would get my order. I told them I wanted to cancel my order and all they would do is give me the run around. Never deal with these people.
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Reviewer Name: Steve
Review Submission Date: 2022-11-19
Review Title: Worst company ever!!
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Review Description: This is the worst company I have ever had the displeasure of doing business with. They not only took 3-weeks to ship my order, but they screwed the order up thus I then had to wait on a credit. I felt like I was a hostage. Instead of a pair of pants they shipped a piece of cloth instead. Just a 4ft piece of ugly cloth. At all costs: STAY AWAY FROM KINGSIZE!!
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Reviewer Name: Shane Blackstock
Review Submission Date: 2022-09-15
Review Title: The clothing is second rate
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Review Description: The clothing is second rate. I took their credit card was never issued the credit I was promised. I called the company you talk to a bunch of foreigners and they give you the run around. I paid my balance and canceled my account.
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Reviewer Name: Mark Williams
Review Submission Date: 2022-09-08
Review Title: The worst customer service EVER
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Review Description: The worst customer service EVER! It is impossible to cancel an order even if you go back into your account within two minutes to make a minor change! The clothing quality is very so-so as well.
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Reviewer Name: Sean Boland
Review Submission Date: 2022-09-02
Review Title: This company is absolutely horrible
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Review Description: This company is absolutely horrible. First they overcharge. They have Hand down lightweight Men's shorts regular price is 54.99. They have them on sale for 22.00 this weekend, which is how much they should be normally, so this is not a clearance price. Then for 5 shorts they are charging 22.99 for standard 7-10 day delivery. Then they are charging the wrong sales tax. I called them about it and they would do nothing about it. DO NOT BUY THINGS FROM THEM!