Kinguin Reviews

Voted Good (4/5)

58308 Votes

58 Reviews

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In the Gaming service Provider category

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21% users rated Terrible
0% users rated Poor
2% users rated Average
10% users rated Very Good
67% users rated Excellent
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U Uhr
8 days ago

I accidentally bought a product for…

My review for kinguin.net I accidentally bought a product for steam, but wanted to buy it for gog. The support helped me Super fast to get my money back. It was very easy and not complicated. Thank you very much!
R Remco
8 days ago

Great deals

My review for kinguin.net Great deals. Only be sure it's not an game account and that the code can be used in your region. But if you use an VPN while you redeem the code, u can find the cheapest codes here and u can buy keys from other country's. Codes also delivered within minutes. I'm a fan for sure since i've found out about this site!
E Er
9 days ago

Key not delivered on release.

My review for kinguin.net Key not delivered on release. They took the money but did not send a key. Everyone plays Skull and Bones, even my friends who bought a key on rival sites but not me, i was stupid enough to buy on Kinguin. Now i have no money and no game and can not play. Refund (paypal) might take at least 7 days. I won't be able to play the game now anytime soon. Worst experience ever. NOT RECOMMENDED.
R Rolf Isnich
10 days ago

Kinguin sells keys that don’t work

My review for kinguin.net Kinguin sells keys that don't work and then claim that everything fits and make you look like an idiot, even when you tell them that you did everything exactly as they wanted you to do it ONLY BUY FROM THEM VIA PAYPAL SO THAT YOU HAVE BUYER PROTECTION
P Patrick
10 days ago

Great service

My review for kinguin.net Great service. I chose the wrong game by accident and their system made getting a refund and then purchasing the correct game a breeze. I was really impressed. Steam key worked a treat.
T The Gamer fan
10 days ago

I got scammed

My review for kinguin.net EDIT: I ended up getting the account! I also got compensation in Kinguin balance (10 bucks) which is heavily appreciated. It was advertised that I would get an account with 54 thousand vbucks, but I got an account with zero. Neither the customer support nor the merchant has responded to my ticket and it has been 24 hours. Please avoid it is a scam. If kinguin does decide to give me my stuff, I want either a replacement account with the vbucks or atleast 130 dollars in kinguin balance for all the BS ive gone through. I want to continue buying here, but I can't deal with this. I am willing to update my review to 5 stars if this gets solved.
W William
11 days ago

Happy Customer for years, saved a lot of money

My review for kinguin.net Been a customer here for years, windows cd keys, expansion packs, tons of games, SWTOR paycards, .... Always very fast and safe service, never had an issue. The site also keeps all keys i ever got on the account so it's easy to retrieve should i ever need it. I've saved a lot of money with Kinguin
M Max
11 days ago

Support is a joke

My review for kinguin.net Support is a joke. I have received an already activated CD key. I was asked to state the date of activation. So I should ask Steam Support when the key was activated. Firstly, why do I have to do this? Secondly, it is not even possible to obtain this information from Steam Support under data protection law. Thirdly, they lied outright and claimed that they had already enquired with Steam on my behalf and then simply closed the case a short time later. What a rip-off. Order IDXPBAN5AOXHD
C Champion Dark
11 days ago

I made a mistake and made a purchase on…

My review for kinguin.net I made a mistake and made a purchase on Kinguin with USDT BEP-20 to their ERC-20 network and now they say they cannot refund my balance sent to their wallet. When they just need to connect their wallet to a site that supports smart chain networks to view them and make the refund to me. I didn't compare anything else on this site and I won't recommend it to anyone I know.
M mark
11 days ago

Brilliant Got a De-listed Steam key that worked perfect

My review for kinguin.net Brilliant im learning guitar and wanted Rocksmith thats been de-listed off steam. so thought no chance of getting it. but the steam key worked perfect and has added to my steam account. it was a premium price but as you cannot get it anymore thats to be expected.
E Emre Pak
12 days ago

Late to meet with Kinguin

My review for kinguin.net Guys n ladies, I am very happy to try Kinguin after many years. Fast game deliveries, problemless keys and continuesly discounts... I am really happy to find Kinguin.
D Dirk
12 days ago

Problem solved

My review for kinguin.net Update: Issue resolved, it took a while but the solution was the good one. Great service! I bought a code for a product, but when I tried to use it, I found that the code was already in use. I contacted customer support and received a prompt response, but it's taking a long time for them to reply to my second message. The amount I spent was not much, only 15 dollars, so the solution could be very simple: provide me with a new code or refund my money.
S Sisyphus
12 days ago

Be aware of the “Service Fee”

My review for kinguin.net The software was easy to find, well described, delivered very quickly and easy to install. I would have given 5 stars but the advertised price was only part of what was charged. I hadn't been aware that a "Service Fee" of £4.91 would be added. A huge 37% addition to software listed on the Kinguin site as costing £13.36. I regularly buy software on sites like Kinguin and have never been caught out like this before.
N Nikolaj Trautmann
12 days ago

Easy and reliable services

My review for kinguin.net Easy account creation and choice of payment type/service. All in all I had multiple random single purchases at kinguin.net in the past few years and never has been disappointed or thrown of by complexity of any process or product range.
S Sefyu
12 days ago

Game access revoked 7 days later by Steam

My review for kinguin.net 7 days after entering my code I received a message from steam saying that the code I used for the game has been revoked by the publisher. The seller has been reimbursed, and my game has been removed from my library. I paid for a game I no longer have. Edit: After contacting the seller, who didn't reply, customer service took over my problem, 6 hours later I was reimbursed with a commercial gesture. Thank you!✌️

Introduction:

Kinguin.net is a leading global online marketplace for digital gaming products. With a vast selection of game keys, gift cards, and software licenses, Kinguin.net attracts gamers and tech enthusiasts alike. In this comprehensive review, we will delve into various aspects of Kinguin.net, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Wide Selection: Kinguin.net offers an extensive range of games, software, and gift cards, making it a one-stop destination for digital entertainment.
  • Competitive Pricing: The marketplace leverages deals with both publishers and individual sellers, ensuring highly competitive prices for the products.
  • Global Availability: Kinguin.net operates worldwide, providing gamers with access to a diverse range of international titles and regional offerings.
  • User-Friendly Platform: The website features a clear and intuitive interface, making it easy to navigate and search for desired products.
  • Buyer Protection: The marketplace incorporates a Buyer Protection program, safeguarding consumers' purchases by facilitating secure transactions and offering support in case of any issues.
  • Instant Delivery: Many products available on Kinguin.net, such as codes and licenses, are delivered instantly through the platform, eliminating the need for physical shipping.

Cons:

  • Reliance on Third-Party Sellers: Kinguin.net operates as a marketplace, which means that some products are sold by individual sellers. While the majority of sellers are reliable, there is a small risk of potential fraudulent or unauthorized sellers.
  • Inconsistent Seller Ratings: The rating system for sellers on Kinguin.net is not always consistent, which can make it challenging to gauge the reliability and trustworthiness of individual sellers.
  • Limited Physical Products: While Kinguin.net primarily focuses on digital products, some users may desire a broader range of physical gaming merchandise.

User Experience:

Kinguin.net offers a smooth and user-friendly experience. The website's layout is clean and well-structured, allowing users to quickly navigate through various categories and find their desired products. The search functionality is efficient, providing relevant results and facilitating easy browsing. Additionally, the platform offers filter options to refine searches based on genres, platforms, and price ranges. Overall, Kinguin.net prioritizes convenience and simplicity, enhancing the overall user experience.

Pricing and Value for Money:

Kinguin.net stands out for its competitive pricing. By collaborating directly with publishers and individual sellers, the marketplace offers excellent value for money. Gamers can find discounted prices for popular titles and access exclusive deals. Additionally, Kinguin.net frequently runs promotions and discounts, providing further cost savings. With its commitment to fair pricing and value, Kinguin.net appeals to budget-conscious consumers without compromising on quality.

Customer Service:

Kinguin.net emphasizes customer satisfaction and provides reliable customer service. Users can reach out to the support team through various channels, including email and live chat. The response times are generally prompt, and the support staff is knowledgeable and helpful. In case of any issues with purchases, the Buyer Protection program ensures that customers receive appropriate assistance. Kinguin.net's dedication to addressing customer concerns contributes to a positive overall experience.

Product Quality and Selection:

Kinguin.net maintains high standards in terms of product quality. The marketplace collaborates with reputable publishers and carefully selects its sellers, minimizing the risk of counterfeit or unauthorized products. With an extensive selection of games, software licenses, and gift cards, Kinguin.net caters to various interests and preferences. The platform also features a user rating system, enabling customers to make informed decisions about their purchases based on the experiences of other users.

Website Usability:

Kinguin.net excels in website usability, ensuring a seamless experience for users. The site is responsive and optimized for different devices, allowing customers to access it from desktops, laptops, or mobile devices. The intuitive interface offers clear navigation and well-organized categories, enabling users to locate their desired products quickly. Additionally, the checkout process is straightforward and secure, providing a hassle-free shopping experience.

Returns and Exchanges:

Kinguin.net recognizes the importance of customer satisfaction and provides a straightforward returns and exchanges policy. Users can request a refund or exchange within a specified period if they encounter issues with their purchases. However, it is important to note that certain products, such as digital keys, may be subject to specific terms and conditions, and eligibility for returns may vary. Customers are encouraged to review the refund policy for product-specific information.

Promotions and Discounts:

Kinguin.net frequently offers promotions and discounts to enhance customer value. The marketplace regularly features discounted games, software, and gift cards, allowing users to access popular products at reduced prices. Users can also take advantage of seasonal sales, limited-time offers, and exclusive deals. By keeping an eye on the website and subscribing to the newsletter, customers can stay updated on the latest promotions and discounts.

Reputation:

Kinguin.net has established a solid reputation in the gaming community. The marketplace has been operating for several years and has amassed a large user base. While there have been occasional reports of unauthorized sellers or key activation issues, Kinguin.net actively addresses such concerns and takes steps to mitigate risks. The platform's commitment to buyer protection and continuous improvement contributes to its positive reputation among gamers worldwide.

Payment Options:

The marketplace offers a variety of payment options to accommodate user preferences. Customers can choose from popular methods such as credit/debit cards, PayPal, Skrill, and more. These options provide flexibility and ease of transaction, catering to a broad range of users across different countries. By collaborating with trusted payment gateways, Kinguin.net ensures secure, encrypted transactions, fostering customer confidence in their purchases.

Loyalty Programs:

Kinguin.net rewards loyal customers through its loyalty program, Kinguin Plus. By joining Kinguin Plus, users can earn points on every purchase, which can later be redeemed for discounts on future orders. The program also offers exclusive deals, early access to sales, and additional benefits. With Kinguin Plus, customers can enjoy ongoing perks and savings while continually enriching their gaming experiences.

Customer Reviews:

Customer reviews play a crucial role in informing potential buyers about the quality and reliability of Kinguin.net's products and sellers. The platform encourages users to rate their purchases, providing insights into the experiences of previous customers. While it is advisable to consider multiple reviews and consider individual preferences, the collective feedback helps customers make informed decisions and ensures transparency within the marketplace.

Community Involvement:

Kinguin.net actively engages with the gaming community through various initiatives. The platform sponsors esports teams, tournaments, and events, contributing to the growth and development of competitive gaming. Kinguin.net also collaborates with content creators and influencers, fostering a sense of community and providing opportunities for gamers to connect. By participating in community-driven activities, Kinguin.net demonstrates its dedication to the gaming industry beyond being a mere marketplace.

Shipping and Costs:

As Kinguin.net primarily deals in digital products, shipping is not applicable in most cases. The platform delivers many products instantly through automated systems, eliminating any shipping costs or delays. However, for physical merchandise available on the platform, shipping costs and delivery times may vary depending on the location and the selected shipping method. It is important for users to review the details provided for each physical product to ensure accurate information regarding shipping costs and estimated delivery times.

In conclusion, Kinguin.net offers a comprehensive digital marketplace for gaming enthusiasts, providing a wide range of games, software licenses, and gift cards. With competitive pricing, excellent user experience, reliable customer service, and a commitment to product quality, Kinguin.net has established itself as a reputable player in the online gaming industry. The platform's focus on customer satisfaction, community involvement, and loyalty programs further enhances its appeal. While some risks exist with third-party sellers, Kinguin.net's dedication to buyer protection and continuous improvements mitigate these concerns. Overall, Kinguin.net is a trusted destination for gamers seeking access to diverse, affordable, and high-quality digital entertainment.