Users Voice for Kinguin

19% users rated Terrible
1% users rated Poor
1% users rated Average
4% users rated Very Good
75% users rated Excellent
Pie Chart Review Representation for Kinguin
Kinguin Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Jun 2019

Last updated by on 10 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Sep 2022 4.5 3.7 4.5 5 4.4 1.2
Oct 2022 4.3 2.5 4 1 4.4 1.3
Nov 2022 3.9 3 4.2 5 2.7 1.4
Dec 2022 5 5 5 5 5 5
Mar 2023 3.3 5 5 2 4.6 1.4
Line Chart for Rating of peer stores

kinguin.net

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Detailed Kinguin Review by

Introduction:

Kinguin.net is a global marketplace that offers a platform for gamers to buy and sell digital game keys, software, and video games at affordable prices. The website was launched in 2013 and has grown to become a popular platform for gamers worldwide. The marketplace has a vast range of products from various publishers and developers.

Pros and Cons:

Pros:
  • Kinguin.net offers a wide range of digital products at affordable prices.
  • The platform provides a secure payment system to ensure the safety of the buyers' transactions.
  • They have a user-friendly website interface that makes it easy for the customers to navigate and find the products they need.
  • Kinguin.net offers 24/7 customer service support to assist with any queries or issues.
Cons:
  • The marketplace requires users to take extra caution when purchasing from third-party sellers for product quality assurance.
  • Some products may not be eligible for refunds or exchanges.

User Experience:

Kinguin.net offers a smooth user experience, providing multiple filtering options that make it easier for customers to find the product they need. The website's interface is user-friendly and responsive, making it easy to navigate on both desktop and mobile devices. The payment process is secure and straightforward, with multiple payment options to cater to different customer preferences.

Pricing and Value for Money:

Kinguin.net offers some of the most affordable prices for digital game keys, software, and video games in the market, making it a popular choice among gamers. Customers can also take advantage of the platform's regular promotions and discounts, which provides added value for their money.

Alternatives:

There are several alternative marketplaces available. However, Kinguin.net stands out among its competition due to its affordable pricing and vast range of products.

Customer Service:

Kinguin.net provides 24/7 customer support via live chat, email, and an online ticket system. The support team is responsive and ensures that all queries are resolved efficiently and effectively.

Product Quality and Selection:

Kinguin.net has an extensive range of digital products from various publishers and developers, ensuring customers have a vast selection to choose from. The marketplace also has a strict vetting process for third-party sellers to ensure that only verified sellers with quality products are allowed to sell on their platform.

Website Usability:

The website's interface is user-friendly and responsive, making it easy for customers to navigate and find the products they need. The website also has multiple filtering options that make it easier for customers to narrow down their search results and find what they are looking for.

Returns and Exchanges:

Some products on Kinguin.net may not be eligible for refunds or exchanges, but the platform provides a 30-day refund guarantee for customers who encounter issues with their digital products.

Promotions and Discounts:

Kinguin.net offers regular promotions and discounts to its customers, making it an affordable option for gaming enthusiasts.

Reputation:

Kinguin.net has gained a positive reputation over the years, providing quality products and secure payment options to customers. The marketplace has also built a loyal community of gamers who trust the platform for their gaming needs.

Payment Options:

Kinguin.net provides various payment options to cater to different customer preferences, including credit cards, PayPal, Bitcoin, and more.

Loyalty Programs:

Kinguin.net does not have a loyalty program at the moment, but the platform offers regular promotions and discounts to its customers.

Customer Reviews:

The platform has a customer review section, where verified buyers can leave feedback on their shopping experience, providing invaluable information to potential buyers.

Community Involvement:

Kinguin.net has built a loyal community of gamers through regular promotions, discounts, and giveaways, ensuring customers come back for more.

Shipping and Costs:

As a digital marketplace, Kinguin.net provides digital products that require no shipping costs. Customers can access their purchases immediately after their payment is verified. In conclusion, Kinguin.net provides an affordable and reliable platform for gaming enthusiasts to access a vast selection of digital products. Though customers need to be extra vigilant when purchasing from third-party sellers for product quality assurance, the marketplace has a security system in place to protect buyers' transactions. In general, Kinguin.net provides exceptional customer service, quality products, and a smooth user experience, making it an excellent choice for anyone looking to buy digital games, software, and game keys.

Kinguin Recent User Reviews

User Rating

5 stars

362

4 stars

40

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Reviewer Name: Eric

Review Submission Date: 2022-12-20

Review Title: Phone Activation Disconnect Internet
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Review Description: Instruction for phone activation of Windows 10 should mention to disconnect internet before using the Slui 04 command. Slui 04/phone activation will not work unless internet is disconnected.

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Reviewer Name: d k

Review Submission Date: 2022-12-20

Review Title: Kinguin is the goat
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Review Description: Bought so many things and saved so much money thanks to this website. I just want to let Kinguin know I love all of them and appreciate them, you absolute heroes.

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Reviewer Name: Danielle Nicole Clark

Review Submission Date: 2022-12-20

Review Title: Don't trust them it's a scam
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Review Description: They just continue to ignore your request for resolutions when the windows keys (multiple keys) either do not work or have already been used. All they have said for the week+ I've been trying to contact them is "we're working on it, check back in 38 hrs" or whatever. I have received this message 4 times now. So like Kinguin you guys are inconsiderate not worth anyone else wasting money. .

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Reviewer Name: Tony

Review Submission Date: 2022-12-19

Review Title: I bought an item which was not…
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Review Description: I bought an item which was not compatible with my system. I con tacted them and they responded very fast. They issued a refund immediately. This was the best experience. Highly recommend them.

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Reviewer Name: djandrea andrea

Review Submission Date: 2022-12-19

Review Title: key already used
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Review Description: I buy a key, but it says it has already been used, I bought it on December 14th, I moved the case to kinguin but I haven't had an answer for so many days. i hope it gets fixed Order id : CQAVQGZN60O

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Reviewer Name: Entrotec Development

Review Submission Date: 2022-12-19

Review Title: SCAM! AVOID!
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Review Description: I bought 2 keys from this site following a successfull purchase a few weeks prior. Neither of the 2 keys worked and the automated resolution service didn't work, so I raised the issue with the Customer Support. I am now stuck in a loop of me describing the problem, them not reading it and sending standard cut-past messages. I can't progress with a refund so will have to take it up with the credit card provider and need to waste more time.

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Reviewer Name: John Hind

Review Submission Date: 2022-12-18

Review Title: The biggest scam website giving redeemed keys out
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Review Description: I bought the new Modern Warfare 2 on this scam of a website and they give me a key that was already redeemed and all the time I trying to sort it out all I get is stupid bots automated messages even though I'm showing them evidence with pictures of my order history on my Xbox Microsoft account they can basically see it I don't have it on my account ignoring me what a scum company don't fall for this scam I mean if you like wasting money it perfect place to be LoL

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Reviewer Name: Benudhar Majhi

Review Submission Date: 2022-12-18

Review Title: Excellent purchase! Very happy!
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Review Description: I made a purchase after reading other people positive reviews. It was a smooth buying experience and the serial key was delivered immediately and it worked fine. I'm happy with the purchase. Will recommend other people too..go for it!

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Reviewer Name: GONGZHI

Review Submission Date: 2022-12-18

Review Title: The store gave me an incorrect activation code and won't reply
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Review Description: Not only did the store give me a handful of incorrect activation codes, but when I told him about the problem, he never replied. I've been waiting for two days. I bought the original Batman Arkham City activation code, and he gave me the Batman Arkham City GOTY activation code. Hope the authorities can clean it up. Bought so many times in kinguin. I've never had this kind of problem before, and it really made me sick.

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Reviewer Name: Jk

Review Submission Date: 2022-12-18

Review Title: Scam site
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Review Description: I made a purchase of quite a few of giftcards,support made me send my credit card,my id and even selfie holding id.Even tho i sent all the info to them my account got suspended,they refuse to give me reason for that(there isnt any) and also they locked my remaining balance on the site.Thiefs and scammers nothing else.edit:they let me withdraw my funds after i spammed them with emails,atleast that.

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