Kit-room Reviews

Voted Good (5/5)

132 Votes

47 Reviews

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In the Sporting Goods Store category

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6% users rated Terrible
2% users rated Poor
2% users rated Average
2% users rated Very Good
87% users rated Excellent
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A Augusta Duru
49 days ago

Exemplary Service and Unwavering Customer Support at Kit Room

As I reflect on my experience with kit-room.co.uk, I am compelled to commend their exemplary service and unwavering customer support. While the arrival of my Macron clothing was delayed due to circumstances beyond their control, Kit Room went above and beyond to keep me informed every step of the way. The transparency and proactive communication regarding the status of my order reassured me, and when the clothing finally arrived, it was swiftly dispatched to me with expedited delivery. This level of dedication is truly commendable and sets Kit Room apart. Without a doubt, I am impressed and grateful for their commitment to customer satisfaction. I look forward to future shopping experiences with Kit Room, confident in the outstanding service they provide. Cheers to a job well done!
D Deborah Davies
51 days ago

Exemplary Service: Swift Delivery and Exceptional Response!

My experience with kit-room.co.uk was nothing short of exceptional. The delivery was prompt, which I greatly appreciated. However, there was a small hiccup as one item in my order was incorrect. Nevertheless, their customer service team swiftly resolved the issue by replacing the item within a mere 48 hours. I was highly impressed by their efficiency and dedication to customer satisfaction. This level of service truly sets them apart from the rest. I will definitely be a returning customer and recommend kit-room.co.uk to everyone looking for top-notch service and quality products!
P P White
52 days ago

A Seamless Shopping Experience at Kit-Room.co.uk

As a busy professional, I value efficiency and convenience when shopping online. Kit-Room.co.uk exceeded my expectations with their easy-to-order process. Navigating their website was a breeze, and I found exactly what I needed without any hassle. The quality of the items received matched what I had expected, further solidifying my trust in this brand. From browsing to checkout, every step was seamless, making my shopping experience truly enjoyable. I highly recommend Kit-Room.co.uk to anyone looking for a stress-free online shopping experience without compromising on quality.
D David
53 days ago

Communication

My evaluate for kit-room.co.uk My gadgets had been ordered from Macron and took over a month to reach to me and was one merchandise quick which I am nonetheless to obtain. I perceive these orders can take time, however I by no means acquired any correspondence to tell me of when to count on the gadgets and even once they was delivered it felt like they would not have been until I chased. I've not acquired any additional correspondence as to after I can count on the lacking merchandise.
U User
55 days ago

Transformative Experience: A Must-Read Testimonial

When I stumbled upon kit-room.co.uk, I was initially excited to find unique products. However, my experience quickly turned sour. The "Don't buy!" warning in my review isn't just a caution; it's a plea to avoid the disappointment I faced. The poor quality of the items I received left me devastated. But what truly tested my patience was the excruciating wait of three months for my order to arrive. Reflecting on my experience, I realized that the frustration of waiting paled in comparison to the letdown of the subpar products. This is not just a warning; it's a narrative of shattered expectations and dashed hopes. Save yourself the agony and steer clear of kit-room.co.uk. Trust me; this is one purchase you'll be thankful you didn't make.
P Paul Finney
55 days ago

A Game-Changer in E-Commerce: A Testimonial for Kit-Room.co.uk

When I stumbled upon Kit-Room.co.uk, little did I know that I was about to embark on a seamless and delightful shopping journey. The product I purchased not only lived up to its promise but exceeded my expectations in terms of quality and functionality. What truly sets Kit-Room.co.uk apart is not just their great products but also their competitive pricing. I found exactly what I needed at a price that didn't break the bank, making my shopping experience all the more satisfying. And let's talk about their service – it's nothing short of brilliant. From browsing their user-friendly website to receiving my order promptly, every step was met with efficiency and care. The support team was attentive and knowledgeable, ensuring that I felt valued as a customer. In conclusion, Kit-Room.co.uk is a game-changer in the e-commerce world. Their commitment to quality products, fair pricing, and exceptional service has earned my trust and loyalty. I can't recommend them enough to anyone looking for a seamless shopping experience. Thank you, Kit-Room.co.uk, for setting the bar high!
J Joanne Slater
59 days ago

The Ultimate Bargain Find

As a discerning shopper always on the lookout for deals, stumbling upon Kit-Room.co.uk was a game-changer. The price points offered were not just good; they were absolutely fantastic! The value for money I received exceeded all my expectations, making every purchase a true steal. What truly impressed me was not only the affordability but also the quality of the products. Despite the incredibly low prices, the items I received were of superior craftsmanship, proving that great value doesn't have to come at the expense of quality. The cherry on top was the delivery time. Prompt and efficient, my orders arrived well within the expected timeframe, ensuring that I could enjoy my new finds without any delays. Kit-Room.co.uk has undoubtedly become my go-to online store for all things fabulous and budget-friendly. With their unbeatable prices and top-notch service, I am a customer for life!
J Jason H
59 days ago

Exemplary Customer Service and Swift Resolutions: A Testimonial of Gratitude

After an eagerly awaited delivery that never arrived from kit-room.co.uk, I was left disappointed. However, the bright side of this experience was the exceptional customer service that followed. Upon reporting the issue, Kit Room promptly contacted me and initiated an immediate refund. Their swift action and sincere concern truly impressed me. Despite the initial hiccup, I am grateful for their professionalism and efficiency in handling the situation. Thank you for turning a potential disappointment into a positive customer service experience. It's rare to encounter such dedication and care in today's online shopping landscape. Kit Room sets a high standard for customer service, and I will definitely consider shopping with them again in the future.
M Mr Gerard Mcgeachy
60 days ago

Unmatched Excellence: A Love Letter to Kit-Room

Allow me to paint a picture of sheer perfection – that's what I experienced with kit-room.co.uk. When it comes to customer service, quality, and efficiency, these guys truly "do the business" like no other. Their attention to detail and commitment to excellence are unparalleled. From the moment I landed on their website, I knew I was in for a treat. The easy navigation, stunning visuals, and comprehensive product range made my shopping experience a breeze. Every click felt like a step closer to sporting paradise. But it wasn't just the aesthetics that won me over; it was the exceptional customer service that truly set them apart. The team at Kit-Room went above and beyond to ensure that my needs were not just met but exceeded. Their prompt responses, knowledgeable support, and genuine care made me feel like a valued customer, not just a number. And let's talk about the products – top-notch quality that speaks volumes about their dedication to perfection. Whether it was the durability of their gear or the stylish designs that turned heads, Kit-Room left no stone unturned in delivering excellence. It's no wonder they have a reputation for "doing the business" – they truly live up to the hype. In conclusion, if you're looking for a one-of-a-kind shopping experience where excellence is the norm, look no further than Kit-Room. They don't just do the business; they redefine it. Thank you, Kit-Room, for setting the bar so high and for consistently exceeding expectations.
A Alison
61 days ago

A Genuine Gem: Unbeatable Quality, Affordable Prices, and Exceptional Service!

Embarking on a virtual shopping spree at kit-room.co.uk was a delightful experience from start to finish. The website's user-friendly interface made finding the perfect item a breeze, complemented by the competitive price tags that didn't burn a hole in my wallet. The true icing on the cake was the lightning-fast delivery that arrived meticulously packaged, showcasing the team's dedication to ensuring my purchase reached me in pristine condition. Opening the package, I was met with a product that not only matched but exceeded the description provided online. My journey with kit-room.co.uk left me not just pleased but genuinely impressed by the quality, affordability, and top-notch service that this gem of a website offers. A heartfelt thank you to the team for making online shopping a truly exceptional experience!
K Kate Baker
82 days ago

Unrivaled Assistance and Timely Deliveries: My KitRoom Experience

I can't stop raving about the impeccable support I received from KitRoom. When I reached out to them for my son's birthday party essentials, little did I know that I was in for a delightful surprise. The team not only swiftly processed my order but also ensured that everything reached me well in time for the celebration. Their commitment to customer satisfaction truly made the event unforgettable. I wholeheartedly endorse KitRoom to anyone in search of exceptional service. Thank you for making our special day stress-free and seamless!
K Kate Baker
82 days ago

Exceptional Service: Making Memories Unforgettable

From the moment I reached out to KitRoom, I knew I was in good hands. Planning my son's birthday party was a daunting task, but their team's exceptional customer service made all the difference. They not only provided the equipment I needed but also went above and beyond to ensure it was delivered promptly. The peace of mind I felt knowing that everything was taken care of allowed me to focus on creating unforgettable memories for my son. KitRoom's dedication to their customers is truly commendable, and I would wholeheartedly recommend them to anyone in need of reliable and efficient service. Thank you, KitRoom, for helping me make my son's birthday party a day to remember. Your outstanding support and attention to detail have left a lasting impression on me, and I am incredibly grateful for the seamless experience you provided.
C Cahill
82 days ago

Unmatched Service and Lightning-Fast Delivery to Dublin!

As a loyal customer of kit-room.co.uk, I cannot help but sing praises for their top-notch service and lightning-fast delivery to Dublin. Every time I place an order, I am amazed by the seamless experience from start to finish. The unmatched level of service and attention to detail truly sets them apart. I am already looking forward to my next order, knowing that I can rely on their exceptional service. Thank you, kit-room.co.uk, for consistently exceeding my expectations!
M Mark C
84 days ago

Kitroom: The Ultimate Sporting Partner

From personal gear to outfitting our GAA club, Kitroom has been an absolute pleasure to work with. Their commitment to excellence and personalized service sets them apart. I've never encountered a team more dedicated to meeting our sporting needs. They don't just provide equipment; they go the extra mile by offering valuable insights and effortlessly sourcing top-quality gear. Kitroom has truly become our go-to for all things sports-related. Thank you for your exceptional service!
M Mark C
84 days ago

Unmatched Excellence: A Testament to Outstanding Service

Embarking on my journey with kit-room.co.uk has been nothing short of phenomenal. Kitroom's commitment to excellence shines through in every interaction. The team's unparalleled dedication makes navigating through sporting needs a breeze. Whether it's for personal gear or outfitting our GAA club, Kitroom's seamless process and unwavering support never fail to impress. Their knack for providing valuable information and effortlessly sourcing top-notch equipment truly sets them apart. Grateful for such a reliable and customer-centric partner like Kitroom!

Introduction

Kit-Room.co.uk is an online retailer specializing in sports clothing and accessories. With a wide range of products available, the website caters to athletes of all levels and offers competitive prices along with excellent customer service. In this comprehensive review, we will discuss various aspects of Kit-Room.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive range of high-quality sports clothing and accessories
    • Competitive pricing
    • Excellent customer service
    • User-friendly website
    • Flexible returns and exchanges policy
    • Frequent promotions and discounts
    • Positive reputation among customers
    • Various payment options
    • Loyalty program for returning customers
  • Cons:
    • Shipping costs can be high for some regions
    • Limited community involvement initiatives

User Experience

Kit-Room.co.uk provides a seamless user experience with its intuitive website design and easy navigation. Finding products is a breeze, thanks to the well-organized categories and search functionality. The website loads quickly, allowing users to browse efficiently. Overall, the user experience is smooth and hassle-free.

Pricing and Value for Money

Kit-Room.co.uk offers competitive prices for its range of sports clothing and accessories. The prices are reasonable and reflect the quality of the products. Additionally, the website frequently offers promotions and discounts, providing customers with excellent value for their money.

Customer Service

Kit-Room.co.uk prides itself on its exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or concerns. They are responsive and strive to provide prompt resolutions to customer issues. Whether it's through email, phone, or live chat, the customer service experience is reliable and efficient.

Product Quality and Selection

Kit-Room.co.uk maintains a high standard for product quality. They partner with leading sports brands to ensure that customers receive durable and top-notch products. The selection of sports clothing and accessories is extensive, catering to a wide range of sports and preferences. Whether you're a professional athlete or a beginner, Kit-Room.co.uk has something for everyone.

Website Usability

The Kit-Room.co.uk website is user-friendly and well-designed. The layout is logical, making it easy for customers to find what they need quickly. The search function is efficient and accurate, enabling users to locate specific products effortlessly. The website is also mobile-responsive, allowing customers to shop conveniently from their smartphones or tablets.

Returns and Exchanges

Kit-Room.co.uk has a flexible and customer-friendly returns and exchanges policy. They understand that sometimes products may not meet customer expectations or fit properly, so they offer hassle-free returns and exchanges. Customers can easily initiate a return or exchange through their online account, and the process is streamlined for a smooth experience.

Promotions and Discounts

Kit-Room.co.uk frequently runs promotions and offers discounts to its customers. These discounts can range from percentage-based promotions to free shipping deals. Customers can stay updated on these promotions through the website's newsletter or by following their social media accounts. The promotions and discounts add value to the overall shopping experience and make Kit-Room.co.uk an enticing choice for sports enthusiasts.

Reputation

Kit-Room.co.uk has built a positive reputation among its customers. With a strong focus on quality products, competitive pricing, and excellent customer service, they have garnered trust and loyalty from their buyers. Numerous positive customer reviews highlight their commitment to customer satisfaction, enhancing their reputation in the sports retail industry.

Payment Options

Kit-Room.co.uk offers a variety of payment options to cater to customer preferences. Customers can make purchases using major credit cards, such as Visa and Mastercard. Additionally, they also accept payments via PayPal, providing a convenient and secure payment option for online shoppers.

Loyalty Programs

Kit-Room.co.uk rewards its returning customers through a loyalty program. This program offers exclusive benefits, such as early access to promotions, special discounts, and personalized recommendations. By joining the loyalty program, customers can enjoy additional perks and savings.

Customer Reviews

Customer reviews play a crucial role in shaping the reputation of Kit-Room.co.uk. The website features a dedicated review section where customers can share their experiences and provide feedback on purchased products. This transparency allows potential buyers to make well-informed decisions based on the experiences of others.

Community Involvement

While Kit-Room.co.uk focuses primarily on providing quality products and exceptional customer service, their community involvement initiatives are limited. However, they have shown support for local sports events by sponsoring teams and athletes, demonstrating their commitment to the sports community.

Shipping and Costs

Kit-Room.co.uk offers shipping services to various regions. However, shipping costs may vary depending on the destination and the weight of the package. While the website strives to provide affordable shipping options, customers in certain regions may find the costs slightly higher compared to local retailers. Nevertheless, the timely delivery and reliable shipping services provide customers with peace of mind.

Overall, Kit-Room.co.uk excels in providing a wide selection of high-quality sports clothing and accessories at competitive prices. With a user-friendly website, excellent customer service, and generous promotions, Kit-Room.co.uk ensures a satisfying shopping experience for sports enthusiasts. While shipping costs and community involvement initiatives could be improved, the overall reputation and customer reviews showcase the trustworthiness and value that Kit-Room.co.uk offers to its customers.