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KKday.com is a popular website that offers travelers unique experiences and activities that are off the beaten path. It was founded in 2014 and has since grown to become one of the largest online travel platforms in Asia, offering over 20,000 experiences in over 500 cities around the world. The website provides travelers with the ability to create their itineraries, customize their experiences, and choose from a variety of cultural, foodie, and adventure activities.
Pros and Cons:
One of the significant advantages of KKday.com is that it provides an extensive collection of activities that most other sites do not offer. They have unique experiences such as traditional cooking classes, cultural performances, and outdoor adventure activities that travelers would not find elsewhere. However, the website has its limitations, and some users complain about the lack of flexibility in customizing itineraries, especially when it comes to group bookings.
User Experience:
KKday.com has an easy-to-use website with a straightforward search function that allows users to filter experiences by budget, location, and interest. The user experience is generally positive, with many users finding the site visually appealing and easy to navigate.
Pricing and Value for Money:
KKday.com offers very competitive pricing compared to other websites, which makes it an excellent value for money. However, some experiences can be expensive, and it's important to consider the cost and quality of the activity when selecting.
Alternatives:
KKday.com competes with other online travel booking websites such as Viator, GetYourGuide, and Klook. The primary difference between KKday.com and its competitors is the unique collection of experiences it provides.
Customer Service:
The KKday.com customer service team is easy to reach and responsive. They provide support through email, phone, and live chat. Additionally, the website has a detailed FAQ section that addresses commonly asked questions.
Product Quality and Selection:
KKday.com offers a wide range of high-quality experiences and activities that are both unique and affordable. The website also provides detailed descriptions of the experiences, photographs, and user reviews, which helps users make informed decisions.
Website Usability:
KKday.com has a well-designed website that is both aesthetically pleasing and easy to use. The site is organized, and the search function is highly functional. Loading times are reasonable, and the website is mobile responsive.
Returns and Exchanges:
KKday.com has a clear and straightforward returns and exchanges policy that outlines the conditions under which refunds are issued. It's essential to read the policy thoroughly and ensure that any cancellations or changes to an itinerary are made well in advance.
Promotions and Discounts:
KKday.com regularly offers discounted prices and promotions, especially during the holiday season. The website also has a loyalty program that allows users to earn points and redeem them for discounts on future purchases.
Reputation:
KKday.com has a good reputation, with many users praising the website's unique collection of experiences and the quality of customer service. However, there have been some complaints about the inflexibility of itineraries and the lack of refunds.
Payment Options:
KKday.com supports several payment options, including credit card, PayPal, and more. The website also ensures secure transactions using SSL encryption, making it a safe site for users to book and pay for their experiences.
Loyalty Programs:
The website has a loyalty program that rewards users for their purchases with points that can be redeemed for discounts on future purchases. Users can also earn bonus points by writing reviews and sharing their experiences on social media.
Customer Reviews:
KKday.com displays user reviews and ratings prominently on its website, allowing users to make informed decisions when selecting experiences. However, it's essential to note that reviews may be biased or fake, so it's important to look at a variety of sources before making a purchase.
Community Involvement:
The website runs several community events and contests to promote travel and cultural awareness. Additionally, the website has a blog section that provides users with valuable information and tips on travel and culture.
Shipping and Cost:
KKday.com is entirely digital and does not require any shipping of physical products. The website does not charge any additional fees besides the cost of the experience selected. However, users should note that some experiences may require additional expenses such as transportation, meals, or admission fees.
Review Description: Scammers!! Be careful of this company! I booked with my friend an activity in Kyoto that includes a Kimono rental.When we went to the address mentioned for the activity, there was no Kimono shop at all. We asked several people and everyone says there is no Kimono rental in this area.We were scammed and the customer service didn't accept to refund su and they didn't give any explanation.
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Reviewer Name: Ping Tse
Review Submission Date: 2022-11-09
Review Title: Took money but book nothing
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Review Description: Booked private tour to the zoo on 8th Nov 22, no driver came to pick us, we have to call kkday to find out they didn't book anything, yes they took my money and did nothing.
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Reviewer Name: Adi Rozenswieg
Review Submission Date: 2022-10-03
Review Title: Universal Studios Japan
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Review Description: I have bought fast pass to universal Japan. They gave me separate hours for a couple!!They didn't mention it before. I didn't even know there are hours for the fast pass. I also had to book 3 tickets since I couldn't book the same pass for 2 in the same order!!
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Reviewer Name: MN M
Review Submission Date: 2022-09-27
Review Title: Pocket WiFi unlimited data
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Review Description: Rented a pocket WiFi with unlimited data. Nothing in the product details specified the connection speed is supposedly around 15 Mbps. Quite low for the price.Mine was 6 Mbps on average.
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Reviewer Name: Nur Sakinah
Review Submission Date: 2022-09-21
Review Title: Scam - stay away!
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Review Description: I booked the tickets for Gardens By the Bay for visit of 2nd November. They sent me the tickets that will be expired on 27 October. When I asked them to reissue the ticket, they only sent me auto-generated email and no follow-up afterwards.Absolute scam. Stay away
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Reviewer Name: Cam
Review Submission Date: 2022-07-31
Review Title: Bought 2 tickets to a museum and never…
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Review Description: Bought 2 tickets to a museum and never received them but they did take my money
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Reviewer Name: Joaquim Mestre
Review Submission Date: 2022-07-01
Review Title: eSim card for China
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Review Description: I bought an eSim card for China that advertises phone calls text and data. Immediately after installing I couldn't make phone calls. Called support and they told me that on the specifications it states that doesn't provide phone calls!!!! I asked for a refund and they denied! SCAM SCAM stay away
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Reviewer Name: Tameka Peay
Review Submission Date: 2022-06-30
Review Title: Less than 0 is a correct rating for…
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Review Description: Less than 0 is a correct rating for this fraudulent established mess! They are scammers the positive stars are not real the red one stars are all real! They just tried to do fraud… they are scammers.if you are saving money pay it all up front to a reputable company saving 10 15 or even 100s isn’t worth it if you never get any of what u pay for!SCAMMERS - STAY AWAY - CRIMINALS !!!!
Review Description: Yesterday brought sentosa segway ticket waited next day still under processing , the services is poor and cannot contact customer service . I waited so long for confirmation or cancellation ,at last they did contact me back and refund me the amount. Appreciate
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Reviewer Name: D McCandless
Review Submission Date: 2021-12-30
Review Title: KKday is NOT authorized to sell our attraction
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Review Description: KKday is claiming they are selling tickets for Capilano Suspension Bridge Park in North Vancouver, Canada. This is incorrect. We have NO business relationship whatsoever and do NOT accept their tickets. Be warned. D. M. Director of Sales, Capilano Suspension Bridge Park.