Users Voice for Klaiyihair

11% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
85% users rated Excellent
Pie Chart Review Representation for Klaiyihair
Klaiyihair Overall rating
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Review article published on: 20 Jun 2019

Last updated by on 01 Feb 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.8 1.4 4.1 3.8 2.2 4.4
Oct 2022 4.7 1 3.9 4.2 1.4 4.4
Nov 2022 3.4 5 4.1 2.8 1.1 2.7
Dec 2022 5 2.2 5 5 5 5
Feb 2023 4.1 5 3 3.4 1.3 4.6
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Detailed Klaiyihair Review by

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Recommended by 254+ verified customers on Trustpilot

'Very Good'
Based on 254 reviews

Klaiyihair Recent User Reviews

User Rating

5 stars

60

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Reviewer Name: Brandon Garrett

Review Submission Date: 2022-12-14

Review Title: Terrible customer service
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Review Description: Terrible customer service, they emailed me that my unit was out of stock because of the kinky edges, they said they had regular edges and I said ok ship that one, they said they shipped it however my order is in ATLANTA! I live in Chicago why is my order in Atlanta I do not know! But I will never order from them again! And I will be posting a bad review on TikTok

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Reviewer Name: ochanya ehi

Review Submission Date: 2022-12-12

Review Title: This is the worst customer service in…
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Review Description: This is the worst customer service in the world trust me. I received a unit and I saw that the unit was small for my head. The length was lower than I paid for, hair texture felt, and looked like synthetic hair .I contacted them that I don’t need the hair anymore, I want to return the unit same way I received it. I requested the address, Brenda kept going back and fourth. Unserious people.

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Reviewer Name: Shauna

Review Submission Date: 2022-12-05

Review Title: Kinky Straight hair ??
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Review Description: Got my product, even though there was a slight delay I appreciated the company contacting me and letting me know. When I opened it it was exactly what I was expecting. I will continue to order from this company!!! Thank you so much!!

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Reviewer Name: Alicea Parker

Review Submission Date: 2022-12-03

Review Title: These clowns owe me a star im telling…
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Review Description: These clowns owe me a star im telling yall guys n gals do business with these cons at your own risk I ordered a wig weeks ago and used sezzle luckily and they claimed they didnt get paid in full by sezzle and never sent me my wig, that they got paid over $500 for. They dirty buy at your OWN RISK I will never fool with these clowns again if $500 is gon make or break yalls business give it up KLAIYI Hair mf

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Reviewer Name: Aria C.

Review Submission Date: 2022-11-24

Review Title: New go to wig site!
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Review Description: When I purchased my unit, the first thing that stood out to me was the great customer service. There was a error in my order, but was QUICKLY fixed and my unit still arrived on time for my event. When it arrived I was 100% satisfied. Quality was awesome and unit was exactly as described. The extra gifts thrown with my unit was very appreciated. This is my new site to order all my wigs from here on out.

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Reviewer Name: Lyss

Review Submission Date: 2022-11-19

Review Title: The hair is great however received a…
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Review Description: The hair is great however received a customs bill from fed ex. I am responsible for these charges now. Before I ordered I was told that customs and duties are covered by the merchant. Why don’t these products ship to Canada domestically?

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Reviewer Name: Konekia Holman

Review Submission Date: 2022-11-16

Review Title: First time purchased was amazing????
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Review Description: I purchased the Deep Weave 4pk bundle on a Tuesday & received it 3days later???? The hair is so soft & the bundles are thicker than I’d expected them to be which was an ultimate plus. Will be ordering more??

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Reviewer Name: Antoinette

Review Submission Date: 2022-11-16

Review Title: I ordered two t-part wigs from this…
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Review Description: I ordered two t-part wigs from this company through their flash sale and I love them. I purchased a chocolate highlight wig but I only wished the chocolate highlight was exactly like the picture. Even though it was not the unit was still great quality hair and I’ve purchased from this company before. I also did a reddish brown unit and I’m excited to install that one next. Nooo shedding whatsoever and that’s what I love about this company. I will and plan to order from them again

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Reviewer Name: Dena Marshay

Review Submission Date: 2022-11-16

Review Title: Great quality!! I’m wearing the wig in my profile pic
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Review Description: I made a purchase that happened to end up being out of stock and a replacement was offered in the same color and different hair texture. I loved the quality of hair and the replacement is perfect! I actually purchased two at the same time and loved them both! I look forward to purchasing more.

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Reviewer Name: Nikki Nikki

Review Submission Date: 2022-11-10

Review Title: Great hair but even better customer…
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Review Description: Great hair but even better customer service. I bought a wig however I ended up changing my mind. I contacted klaiyi to see if I can switch wigs and I was able too. There were no issues, klaiyi stayed in contact with me. And sent the wig I wanted. I love it. Thank you Klaiyi Hair.