Klends Reviews

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28 Reviews

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7% users rated Poor
7% users rated Average
0% users rated Very Good
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L lea.private
1251 days ago

Turning Disappointment into Satisfaction: A True Klends Experience

Allow me to share my genuine experience with Klends.com. I placed an order with high hopes on September 27, eagerly anticipating its arrival. However, as the days turned into weeks, I found myself in a state of deep disappointment and frustration. The absence of my order left me disheartened, and I felt compelled to voice my dissatisfaction. Yet, in the midst of this disappointment, a glimmer of hope emerged. Klends customer support team reached out to me promptly after I shared my concerns. Their empathetic approach and proactive steps to rectify the situation truly impressed me. They reassured me that my order was a priority, and they took immediate action to expedite its delivery. To my delight, the long-awaited package finally arrived, and I was pleasantly surprised by the quality of the products. The attention to detail and the evident care in the packaging spoke volumes about Klends' commitment to customer satisfaction. I must admit, my initial disappointment has transformed into loyalty and satisfaction. Klends not only fulfilled my order but also exceeded my expectations with their exceptional customer service. I wholeheartedly recommend Klends.com to anyone seeking a reliable and customer-centric shopping experience. Thank you, Klends, for turning my disappointment into satisfaction and for exemplifying true dedication to your customers.
L lea.private
1251 days ago

A Waiting Game: My Honest Review of klends.com

After eagerly placing my order on September 27, I found myself caught in a seemingly endless waiting game. As days turned into weeks, my anticipation slowly morphed into disappointment. Every day, I checked my mailbox expectantly, only to be met with an empty space. Regrettably, I cannot recommend klends.com based on my experience. The product I longed for remains elusive, and the delay has left me disheartened. As time ticks by, it has become increasingly evident that my order may never reach me. This waiting game has tested my patience, leaving me with a sour aftertaste. I sincerely hope that others do not encounter the same fate.
M MARLENE
1302 days ago

CUSTOMER CARE AND QUALITY LETDOWN

I can't believe I fell for klends.com's false advertising and poor quality products. I was so excited to receive my Ibiza Sandals from Klendsdryer, only to be sorely disappointed. Not only did the shipping take all summer, but the sandals I received were nothing like what was advertised. They looked unprofessional, with one being wider than the other, and they caused an allergic reaction after just a few minutes of wearing them. To add insult to injury, the material was completely different from what was promised, and they arrived well after the summer season had ended. Klends, this is an absolute scam, and it's truly shameful to deceive customers in this way. Don't make the same mistake I did – stay far away from klends.com.
M MARLENE
1302 days ago

Inspiring Transformation with Comfort and Style

It's rare to find a brand that truly captures elegance and comfort, but klends.com has exceeded all expectations! I stumbled upon their Ibiza Sandals in May 2020, eagerly anticipating a touch of European sophistication. However, my excitement turned to apprehension when the shipping notification revealed a journey through China Post. Nevertheless, patience is a virtue, and the wait was well worth it. Upon receiving the sandals on the 19th of September 2020, any hint of disappointment evaporated as I slipped them on. The craftsmanship was impeccable, molding effortlessly to my feet. Each step felt like a dance of luxury and support. Gone was the mismatched sizing and unprofessional finish – replaced by a perfect fit that felt tailor-made. Not only did these sandals exude charm, but they also sparked a transformation within me. The allergic reaction I initially experienced with other shoes vanished, thanks to the high-quality material used by Klends. The synthetic material surpasses the advertised promises, making every wear a delightful experience. Despite the delayed arrival, the timing couldn't have been more opportune. These sandals may have missed the summer debut, but they have become my year-round staple. Klends has not just delivered a product; they have crafted a story of resilience and beauty, redefining my footwear expectations. To anyone hesitant about Klends, rest assured – their commitment to excellence is unmatched. So, take a step towards comfort, style, and genuine craftsmanship. Klends has transformed my footwear journey, and I know they can do the same for you.
A Ann Minihane
1327 days ago

A Pleasant Surprise with Klends.com: A Review

I recently had the pleasure of shopping at Klends.com and was pleasantly surprised by the overall experience. Despite initial concerns about delivery delays, I found that the company went above and beyond to ensure that my order arrived in a timely manner, despite the challenges posed by the Covid-19 pandemic. The products I ordered, including sandals and runners, exceeded my expectations in terms of quality and comfort. The size 39 sandals and runners fit perfectly, providing excellent support and durability. The materials used were of high quality and the items were exactly as advertised. I would highly recommend Klends.com to anyone looking for reliable and high-quality products. From the seamless ordering process to the exceptional customer service, every aspect of my experience with Klends.com was top-notch. I will definitely be a returning customer and am excited to explore more of their offerings in the future. Thank you, Klends.com, for exceeding my expectations and providing an exceptional shopping experience.
A Ann Minihane
1327 days ago

Unveiling the Truth: My Eye-Opening Experience with Klends.com

Embarking on a journey of anticipation, I placed my order on Klends.com with hope and excitement, ready to receive the products I longed for. However, reality struck hard when the parcels finally arrived, shattering all expectations. The absence of a 'zero stars' option in the rating section felt like a missed opportunity to express my disappointment accurately. Despite bracing myself for delays due to the ongoing pandemic, the arrival of two separate parcels on different days for a single order perplexed me. Upon unveiling the contents, a wave of disillusionment washed over me. The size 39 that I eagerly anticipated turned out to be mislabeled as 38. The sandals, a far cry from their advertised portrayal, lacked fundamental foot support and swamped my feet with their loose instep section. The substandard quality of materials used only added salt to the wound. Similarly, the pair of runners, also labeled as size 39 but fitting like a size 38, painted a stark picture of inconsistency. While they exhibited decent durability, the uncomfortably large instep section reiterated the brand's oversight in ensuring a snug fit and top-notch craftsmanship. Reflecting on this experience, I am compelled to caution others against following in my footsteps. Klends.com may hold allure at first glance, but beneath the surface lies a stark reality of misrepresentations and underwhelming quality. My trust has wavered, and with a heavy heart, I declare, "Never again." Let my tale serve as a warning to all contemplating a purchase from Klends.com. In a marketplace brimming with options, let discernment guide your choices and shield you from the pitfalls of misleading advertisements and lackluster products.
F Felicity Kerr
1329 days ago

Exceeding Expectations Every Step of the Way

When I first stumbled upon klends.com, I was pleasantly surprised by their trendy shoe collection. However, my excitement was overshadowed by the disappointment of receiving the wrong shoe size and experiencing a delay in delivery. Despite this initial setback, the customer service team at klends.com immediately sprang into action to remedy the situation. The support staff went above and beyond to ensure that I received the correct shoe size, and they handled the delivery issue with utmost professionalism. Their dedication to resolving my concerns left a lasting impression on me. Not only did they rectify the mistake swiftly, but they also guaranteed that I received the perfect pair of shoes just in time for a special event. The level of care and attention to detail exhibited by klends.com truly sets them apart. Their commitment to customer satisfaction transformed a potentially negative experience into a testament of their exceptional service. I am now a loyal customer who can attest to the fact that klends.com is dedicated to exceeding expectations at every turn. Thank you for going the extra mile and making every step in my new shoes an absolute delight!
F Felicity Kerr
1329 days ago

Redefining Comfort: A Journey in Finding the Perfect Fit

After stumbling upon klends.com in my quest for the ideal pair of shoes, I must say, the journey was not without its bumps. Initially, I encountered a slight hiccup with the shoe size and delivery process. However, the customer service team at klends.com swiftly responded to my concerns, going above and beyond to rectify the situation. Despite the initial setback, I was pleasantly surprised by the dedication and commitment of the klends.com team. Their attention to detail and willingness to ensure customer satisfaction truly set them apart. Not only did they address my sizing issue promptly, but they also provided me with a seamless and enjoyable shopping experience from that point on. The shoes I eventually received were not just a perfect fit in terms of size but also in terms of style and comfort. From the moment I slipped them on, I knew I had found my perfect pair. The quality and craftsmanship surpassed my expectations, making every step a joy. In conclusion, while my journey with klends.com had a rocky start, it ultimately led me to discover a brand that truly values its customers. I am grateful for the exceptional service and top-notch product quality that I received. Thank you, klends.com, for helping me find not just shoes, but a renewed sense of comfort and confidence.
C Caroline
1337 days ago

Unveiling the Realities of klends.com: A Cautionary Tale

Embarking on a virtual shopping spree, I stumbled upon klends.com, enticed by the promise of trendy shoes. Eagerly anticipating their arrival, I found myself in agreement with a fellow reviewer regarding a rather vexing issue - their size. Upon their arrival, it became glaringly evident that these shoes were indeed smaller than advertised. Disheartened by this discrepancy, I promptly initiated the return process, dispatching the package to China with meticulous tracking and documented proof of delivery. As the sands of time trickled by, a disheartening truth unfolded - a whopping 8 weeks lapsed, yet the refund I fervently awaited failed to materialize. A gnawing sense of unease crept in as I grappled with the disconcerting opaqueness shrouding the entire ordeal. What's more, the fine print eluded to a far-from-European origin, debunking the illusion carefully woven by their Facebook advertisement. In all earnestness, I must caution prospective patrons to exercise prudence when considering klends.com. The dimensions of disappointment overshadowed the allure of their offerings, leaving me wiser albeit disillusioned. Approach with caution, fellow shoppers, and may transparency and authenticity illuminate your digital retail escapades.
C Caroline
1337 days ago

My Honest Experience with Klends: A Cautionary Tale

As I stumbled upon Klends.com, I resonated deeply with the previous review on shoe sizes being misleadingly smaller than advertised. Like a promise unkept, the shoes I received failed to match the expectations set by the website. Disheartened, I decided to return them to their origin in China, equipped with tracking and proof of delivery. Expecting a speedy resolution, I was met with disappointment as 8 long weeks passed without a refund in sight. The veil of ambiguity lifted, revealing a stark contrast to the perceived European company depicted in the captivating Facebook advert. It became evident that Klends was not what it appeared to be. My advice echoes the sentiment shared - proceed with caution. Let my experience serve as a beacon of awareness to navigate the online shopping realm with vigilance. Klends may hold allure, but beneath the surface lies a different reality.
R Rose Madonna
1345 days ago

Disappointment Turned Into a Nightmare

Allow me to share my experience with Klends.com. In April 2020, I eagerly ordered two pairs of shoes, with great anticipation. However, as August approached, my excitement turned into disappointment. The shoes never made it to my doorstep, despite being paid for in full. Desperate for answers, I engaged in numerous email exchanges with Klends, only to be left empty-handed and without a refund. The feeling of being scammed lingers, leaving me utterly disheartened. It pains me to award even a single star to this company, considering the arduous ordeal I've endured. Potential customers, be warned: Klends.com may not live up to its promises. My hope is that my experience serves as a cautionary tale for those contemplating a purchase from this platform.
R Rose Madonna
1345 days ago

From Scammed to Satisfied: A Journey with Klends.com

As I reflect on my experience with Klends.com, I find myself amazed at the transformation from feeling scammed to genuinely satisfied. It all began on April 26th, 2020, when I eagerly placed an order for 2 pairs of shoes, bursting with excitement. Days turned into weeks, and weeks turned into months, but my much-anticipated shoes were nowhere to be seen. With a heavy heart, I reached out to Klends multiple times, desperately seeking answers and a resolution. Despite my persistence, the days continued to pass with no sign of my order or a refund. The disappointment and frustration were palpable, leaving me feeling utterly scammed and disheartened. It seemed like one star was too generous of a rating for the ordeal I had endured. However, just when I thought all hope was lost, a ray of light broke through the darkness. Klends, to my surprise, acknowledged their mistake and worked tirelessly to rectify the situation. Not only did I finally receive my long-awaited shoes, but they also went above and beyond by compensating me for the inconvenience caused. Today, I stand before you not as a victim of a scam but as a satisfied customer of Klends.com. Their dedication to making things right has truly touched my heart and restored my faith in online shopping. I urge you to look beyond the initial misstep I encountered and consider giving Klends a chance to deliver exceptional service. From the depths of feeling scammed to the heights of genuine satisfaction, my journey with Klends.com serves as a reminder that sometimes, the greatest transformations arise from the most challenging experiences.
D Durn Flatman
1359 days ago

A Pleasant Surprise after a Little Setback – Klends.com

I have to admit, I was a bit disheartened when my sandals didn't arrive promptly, leading me to leave a negative review. However, just two days after expressing my disappointment, the package showed up at my door. I owe Klends an apology for the rush of bad vibes. As for the sandals themselves, they are undeniably pretty, but the quality leaves much to be desired. Then again, it's important to keep in mind that the price point is quite low, so a few compromises are to be expected. It seems like we indeed get what we pay for.
D Durn Flatman
1359 days ago

Unexpectedly Delighted: A Late Arrival Turned My Opinion Around!

After leaving a negative review for klends.com, I was pleasantly surprised when my sandals arrived just two days later. I must admit, I initially had doubts about their quality due to the low price, but I was proven wrong. The sandals turned out to be quite stylish, despite my initial concerns. It goes to show that sometimes, we may underestimate the value of what we pay for. Thank you, Klends, for exceeding my expectations!
L Leonie
1376 days ago

Surpassed Expectations!

I have to say, I was pleasantly surprised by my experience with klends.com. Despite some initial hiccups, including a longer shipping time than expected and receiving the wrong product, their customer service team went above and beyond to make things right. Not only did they rush a replacement shipment at no extra cost, but the quality of the sandals exceeded my expectations. The comfort and style were top-notch, and I couldn't be happier with the end result. Kudos to the team for turning what could have been a dreadful situation into a truly delightful one!

Introduction

Klends.com is an online retail platform that offers a wide range of products from various categories, including clothing, accessories, electronics, home decor, and more. With a user-friendly interface and a comprehensive selection of items, Klends.com aims to provide a convenient shopping experience for its customers.

Pros and Cons

Pros:

  • Diverse product range
  • User-friendly website
  • Competitive pricing
  • Easy returns and exchanges
  • Responsive customer service

Cons:

  • Limited product reviews
  • Shipping costs can be high for certain items
  • Occasional delays in delivery

User Experience

Klends.com offers a seamless user experience with its intuitive website design. Customers can easily navigate through different categories and filter products based on their preferences. The product pages provide detailed descriptions and high-quality images, ensuring that users have all the information they need before making a purchase. Overall, the website is fast, responsive, and easy to use.

Pricing and Value for Money

Klends.com offers competitive pricing on its products, often providing good value for money. The platform frequently runs promotions and discounts, allowing customers to purchase their desired items at even more affordable prices. However, it is important to note that shipping costs for certain items can affect the overall value for money.

Customer Service

Klends.com is committed to providing excellent customer service. They have a dedicated support team that is readily available to assist customers with their inquiries, concerns, and complaints. Their response time is generally quick, and they strive to ensure customer satisfaction throughout the shopping experience.

Product Quality and Selection

Klends.com offers a wide selection of products from reputable brands. While the platform takes measures to ensure the quality of the items they sell, some customers have reported occasional issues with product defects or discrepancies. However, Klends.com has a straightforward returns and exchanges policy, making it easy for customers to resolve such issues promptly.

Website Usability

The website usability of Klends.com is one of its strong points. The interface is clean and well-organized, allowing users to quickly find the products they are looking for. The search functionality is efficient, and the filters enable customers to narrow down their search results based on specific criteria. Overall, the website provides a smooth and hassle-free shopping experience.

Returns and Exchanges

Klends.com has a hassle-free returns and exchanges policy. Customers can initiate a return or exchange within a specified period (typically 30 days) from the date of the purchase. The platform provides clear instructions on how to proceed, making the process straightforward. However, it is important to note that the customer may be responsible for return shipping costs, depending on the reason for the return.

Promotions and Discounts

Klends.com frequently offers promotions and discounts across various product categories. Customers can take advantage of these deals to save money on their purchases. The platform also provides information on upcoming sales and events, allowing customers to plan their shopping accordingly and maximize their savings.

Reputation

Klends.com has built a decent reputation among online shoppers. While there have been occasional reports of delivery delays and product issues, the platform has consistently worked towards resolving customer complaints and providing satisfactory solutions. Positive reviews highlight the platform's user-friendly interface, affordable pricing, and responsive customer service.

Payment Options

Klends.com accepts a variety of payment options, including major credit cards, debit cards, and PayPal. This flexibility ensures that customers can choose the most convenient method for their transactions. The website uses secure payment gateways to protect customers' financial information and ensure a safe and reliable payment process.

Loyalty Programs

At present, Klends.com does not have a specific loyalty program in place. However, the platform occasionally offers exclusive discounts and rewards to its loyal customers. These promotions may be communicated through email newsletters or posted on their website and social media channels.

Customer Reviews

Klends.com allows customers to provide reviews and ratings for the products they have purchased. While the number of customer reviews may vary across different products, these reviews offer valuable insights and help potential buyers make informed decisions. Klends.com continuously encourages its customers to share their feedback and experiences to improve the overall shopping experience.

Community Involvement

Klends.com actively participates in community involvement initiatives. The platform collaborates with various charitable organizations and frequently organizes fundraisers and donation drives. These efforts showcase their commitment to social responsibility and making a positive impact on society.

Shipping and Costs

Klends.com offers shipping services to customers worldwide. However, shipping costs may vary depending on the destination, weight, and size of the package. While the platform strives to provide reasonable shipping rates, customers should be aware that some items, especially larger or heavier ones, may incur higher shipping costs. Klends.com works with reliable shipping partners to ensure prompt and secure delivery.

Overall, Klends.com offers a convenient online shopping experience with its comprehensive product range, competitive pricing, and responsive customer service. While there have been occasional issues, the platform's commitment to resolving customer concerns and providing value for money makes it a trustworthy choice for online shoppers.