Introduction

Klipsch is a premium audio brand that offers a wide range of high-quality speakers, headphones, and soundbars. Their products are known for their superior sound quality, durability, and design. In this review, we will take a closer look at their website and evaluate various aspects such as user experience, pricing, customer service, and product selection.

Pros and Cons

Pros:
  • Wide range of products to choose from
  • High-quality audio products with superior sound quality
  • User-friendly website with easy navigation and search functionality
Cons:
  • Products can be expensive
  • Limited payment options

User Experience

The Klipsch website has a modern and sleek design that is easy to navigate. The homepage features a slideshow of their latest products and promotions, as well as quick links to popular product categories. Users can browse the site using the top navigation menu, which includes options to shop by product type or by room. The search functionality works well and allows users to find products quickly.

Pricing and Value for Money

Klipsch products are known for their premium quality, and this is reflected in their pricing. While their products can be expensive, they offer excellent value for money, given the superior sound quality and durability of their products.

Alternatives

Some alternatives to Klipsch include Bose, Sonos, and JBL. While these brands offer similar products, Klipsch is known for its high-quality sound and durability.

Customer Service

Klipsch offers excellent customer service, with knowledgeable and helpful representatives who can assist with product selection, troubleshooting, and warranty claims. Their website also has a comprehensive help center with frequently asked questions, user manuals, and product support.

Product Quality and Selection

Klipsch offers a wide range of audio products, including speakers, headphones, and soundbars. Their products are known for their superior sound quality, durability, and design. They use high-quality materials to ensure long-term reliability and performance.

Website Usability

The Klipsch website is user-friendly and easy to navigate, with clear and concise product descriptions, images, and reviews. The site is also mobile responsive, so users can shop and browse on their mobile devices, making it convenient for on-the-go listening needs.

Returns and Exchanges

Klipsch offers a 30-day return policy for products purchased on their website, provided they are in their original condition and packaging. They also offer a one-year warranty on their products against manufacturing defects.

Promotions and Discounts

Klipsch occasionally offers promotions and discounts on their website, including free shipping on orders over a certain amount, percentage-off discounts, and bundle offers. These offers are usually advertised on their homepage and through email newsletters.

Reputation

Klipsch has a stellar reputation for their high-quality audio products and excellent customer service. They have been in the audio industry for over 70 years and have won numerous industry awards for their innovation and design.

Payment Options

Klipsch accepts major credit cards, including Visa, Mastercard, American Express, and Discover. They also offer financing options through Affirm for qualified customers.

Loyalty Programs

Klipsch does not currently offer a loyalty program for customers.

Customer Reviews

Customer reviews on the Klipsch website are overwhelmingly positive, with many recommending the brand for its exceptional sound quality and reliability. Most of the negative reviews relate to shipping and delivery issues, rather than the quality of the products themselves.

Community Involvement

Klipsch is actively involved in community events and sponsorships, supporting music festivals, charity events, and youth programs. They also have a robust social media presence, with active accounts on Instagram, Twitter, and Facebook.

Shipping and Costs

Klipsch offers free shipping for orders over $50 within the continental United States. For orders under $50, shipping costs vary based on weight and destination. They also offer expedited shipping options for an additional cost. International shipping is available, but fees vary based on the destination country.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...

Klipsch Recent User Reviews

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Reviewer Name: Nim

Review Submission Date: 2022-10-31

Review Title: Klipsch is a bad choice, bad customer service
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Review Description: Klipsch is a bad choice. Don't get me wrong, they sound awesome, but it always has problems. (not connecting to the device, randomly stoping, ect.)Also they don't respond to our issues. (since 2021)

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Reviewer Name: Jennifer

Review Submission Date: 2022-09-26

Review Title: Defective products and non-existent support
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Review Description: Two pairs of defective headphones. Was told another ear bud would be shipped to make up for the defective one. 10 days and it has not even been shipped. It takes forever to get a reply, even if you respond seconds after they send a message to you. I figured this was because I bought ~$120 headphones instead of something more expensive, but looks like this happens at all ends of the price spectrum. Never again.

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Reviewer Name: William

Review Submission Date: 2022-09-20

Review Title: GREAT CUSTOMER SERVICE! …
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Review Description: These guys are great they take their time to explain and be courteous and give the best customer service. I’d recommend these guys because they really invest their time and their customers.

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Reviewer Name: mark strauss

Review Submission Date: 2022-05-20

Review Title: Rare system failure...Great customer centric service... @ KLIPTCH not Rare at all!
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Review Description: Even though my unique circumstance was not rectified, I felt like the level of service and product knowledge and communication was topflight! Currently, I can not afford to replace my current CS 700 but the effort was made to provide replacement system at a discount in good spirit. Finally I would like to give a shout out to Ivan, Zach (manager) and any rep I interacted with. Thank you.Mark Strauss

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Reviewer Name: Collin Herber

Review Submission Date: 2022-02-24

Review Title: Don't ever expect to get a response…
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Review Description: Don't ever expect to get a response from support. I've been waiting for 2 months now without a response from them. My standing floor speaker that cost $799 for the pair had the tweeter stop working entirely (not blown just nothing coming from it) after 3 months of use. I will never be purchasing a Klipsch again product for as long as I live.

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Reviewer Name: Paul Langdown

Review Submission Date: 2021-12-31

Review Title: Klipsch 600...pile of junk
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Review Description: Klipsch 600...pile of junk. Having to go back a second time for repair in 3 months from new. Only been used about a dozen times. Avoid.

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Reviewer Name: Robert

Review Submission Date: 2021-10-24

Review Title: I purchased the home theater package …
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Review Description: I purchased the home theater package then upgraded to the bookshelf speakers and with the wireless system that I have rocks especially when Austin city limits is on either live or recorded the system rocks with my Sony receiver

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Reviewer Name: dan

Review Submission Date: 2021-09-28

Review Title: Decent products, bad customer service
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Review Description: Decent products, but if something goes wrong, don't expect any help from their customer service. I got a sw 115-r subwoofer. The Amp keep shutting down, every 1-4 min, with or without any signals going in to it.I wrote to the customer service 22 august. Still haven't heard anything from them, only the, we haven't forgotten you, but we are busy at the moment, standard email.My advice is. Can you fix any problems yourself, fine, buy the products. If not. Stay away, or hope nothing ever happens.

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Reviewer Name: Rodney

Review Submission Date: 2021-09-04

Review Title: Klipsch has terrible customer service
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Review Description: I’ve been reaching out to Klipsch since May 2021. I received an email on August 3rd saying they were busy but had not forgotten about my issue. Now it’s September and still nothing. Ive never had such awful experience with customer service. As someone who has 5 sets of their products in my home. I find it hard to ever make another purchase with Klipsch. Be aware. Good products but if an issue arises… you’re on you own. They don’t care after they get the money.

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Reviewer Name: Barnard Kleynhans

Review Submission Date: 2021-08-12

Review Title: I have had enough
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Review Description: I have had enough. One of the world leading companies for sound has just nothing to say to me. Emails have been sent. Faulty ear pods have been sent back, costing a fortune. Still no reply by Morgan. The person who contacted me about the issue. I mean, I live in Namibia. And sound and music is my passion. But, do they reply???? Do respond???? Do they even care????!
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