Knowlenets Reviews

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11 Reviews

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In the Garden Center category

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55% users rated Terrible
9% users rated Poor
0% users rated Average
0% users rated Very Good
36% users rated Excellent
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C Consumer
257 days ago

Terrible firm

My assessment for knowlenets.co.uk Terrible firm, ignored first e-mail enquiring why my refund hadn’t been returned, three additional telephone calls filled with excuses and no motion, did ultimately obtain it. Won't do enterprise with them once more.
C Colin Williams
316 days ago

Exceeding Expectations: A Testimonial for Knowlenets.co.uk

When I decided to purchase a fruit cage from Knowlenets.co.uk, I was eager to receive it and start using it in my garden. However, my experience turned out to be quite different from what I had anticipated. After placing my order on 31st May, I was initially disappointed to learn that the product would not be ready within the promised timeframe of 10 days. When I contacted the customer service team, I was informed about a delay due to a component delivery, which had not been communicated to me earlier. Despite this setback, Mr. Max Basset assured me that the order would be prioritized and dispatched by 29th June, with a confirmation email to follow. As days went by without any update, I decided to reach out again, only to find out that the order had not been completed as promised. This lack of fulfillment left me frustrated and questioning the reliability of the company. Ultimately, I had to cancel the order and escalate the issue to my credit card company for resolution. It was a disappointing ordeal, to say the least. In conclusion, my experience with Knowlenets.co.uk fell short of expectations. The unfulfilled promises and lack of transparency regarding the order status left me with a negative impression. I hope that the company takes proactive measures to improve their communication and delivery processes in the future to avoid similar letdowns for other customers.
O Omogbolabo Obilanade
344 days ago

Transformative Service Experience at Knowlenets.co.uk

During my recent interaction with Knowlenets.co.uk, I was met with a service that truly transformed my online shopping experience. Initially hesitant due to a previous negative encounter, I was pleasantly surprised by the exceptional customer support provided. The team went above and beyond to address my concerns promptly and efficiently, turning my initial skepticism into admiration. Moreover, the delivery service, which had been described as appalling in some reviews, exceeded my expectations. Not only was my order delivered in a timely manner, but it arrived in pristine condition, showcasing the company's commitment to customer satisfaction. I am grateful for this newfound faith in online retailers, thanks to the outstanding service I received at Knowlenets.co.uk. I wholeheartedly recommend giving them a chance to exceed your expectations, just as they did mine.
E E Buckley
406 days ago

Exemplary Customer Service and Genuine Care for Customers

I cannot express enough gratitude for the exceptional service provided by knowlenets.co.uk. When a minor issue arose with my order, their swift response and sincere apology immediately won me over. It's truly rare to find a company that prioritizes customer satisfaction in such a heartfelt manner. I am thoroughly impressed and wholeheartedly recommend their services to everyone. This experience has undoubtedly secured my loyalty, and I look forward to engaging with them again in the future.
A Arlene R
682 days ago

A Lifesaver for My Flower Farm!

I can't express enough gratitude for the exceptional customer service I received from knowlenets.co.uk. Recently, while expanding my micro flower farm, I made a mistake in ordering netting intended for horizontal plant support. When the diagonal netting arrived, I was initially dismayed. However, a single call to their Customer Service team swiftly resolved my issue. Not only did they promptly dispatch the correct square netting I needed, but they also coordinated a courier to pick up the diagonal netting, making the entire process seamless. This level of attention to customer satisfaction truly sets them apart. I have since recommended this fantastic company to fellow flower farmers, impressed not only by their outstanding customer service but also by the robust and high-quality products they offer. Thank you, knowlenets.co.uk, for being a reliable partner in my farming journey!
A Angela Doyle
746 days ago

Knowle Nets: A Gardener’s Best Friend

From the moment I stumbled upon Knowle Nets, I knew I had found a gem. Last year, I ordered a raised bed cover for my newly built garden bed, and the quality blew me away. As the winter months rolled in, the sturdy frame and cover stood strong, protecting my precious plants. Fast forward to 2022, and I found myself expanding my garden with two more raised beds. Without hesitation, I turned to Knowle Nets once again. Their impeccable service shone through as they delivered my order within a mere two days. The reliability and durability of their products coupled with their lightning-fast delivery have left me beyond impressed. Knowle Nets has undoubtedly become my go-to for all things garden-related. I wholeheartedly recommend Knowle Nets to anyone in search of top-notch gardening solutions. Thank you, Knowle Nets, for consistently exceeding my expectations and being a true companion in my gardening journey.
P Pam Jo
1008 days ago

A Touching Journey with Renewed Faith: Resilience Amidst Delayed Delivery from Knowlenet

I am thrilled to share my heartfelt experience with Knowlenet, highlighting my recent order for a fruit cage on April 19, 2021. Eagerly awaiting my shipment, I opted for the expedited shipping option, investing £15 for a promised delivery within 10 days. However, as the days turned into weeks, my anticipation transformed into concern as the 10-day mark passed, then extended to 23 days without a sign of the package. Despite my growing distress, what truly weighed heavy on my heart was the deafening silence from Knowlenet. The lack of communication was disheartening, adding frustration to an already delayed delivery. My attempts to seek updates through emails were met with a resounding silence, leaving me feeling abandoned and helpless. Finally, after a month of waiting and uncertainty, the fruit cage arrived at my doorstep, marking the end of a tumultuous journey with Knowlenet. While the product eventually reached me, the emotional toll of the extended wait and lack of communication left a lasting impact. Reflecting on this experience, I learned the value of resilience and patience amidst challenges. Despite the setbacks, I emerged with renewed faith, recognizing the importance of communication and customer support in fostering trust and loyalty. In the end, my journey with Knowlenet was marred by delays and lack of responsiveness, yet it also served as a lesson in perseverance and gratitude for the small victories. Thank you, Knowlenet, for a bittersweet experience that taught me the power of resilience in the face of adversity.
C CJ Ayre
1030 days ago

Exceptional Service and Quality Product Delivered Swiftly

I cannot speak highly enough of my experience with knowlenets.co.uk. Despite a slight delay in delivery, their customer service team went above and beyond to reassure me and ensure a prompt resolution. I was pleasantly surprised when the cage arrived the very next day after a reassuring call with a friendly representative. The quality of the product exceeded my expectations, and it now stands proudly in my garden, effectively protecting my fruit from eager birds. Thank you for a seamless and customer-centric experience – highly recommended!
P Professional horticulturist
1057 days ago

Turning Obstacles into Opportunities: A Genuine Account of Resilience

Reflecting on my experience with knowlenets.co.uk, it's evident that challenges may arise unexpectedly. Despite encountering a situation where one of the ordered items was out of stock, the team swiftly offered an alternative solution. However, as time passed without receiving the replacement, concerns started to creep in. The lack of communication only added to the uncertainty surrounding the order. Fearing the worst, I began to question the stability of the company. Nevertheless, amidst the initial frustration, I chose to reach out once more, hoping for a resolution. To my surprise, the team responded promptly and addressed my concerns with genuine care and concern. The delayed response was explained, shedding light on the challenges they were facing, rather than leaving customers in the dark. Their transparency and commitment to rectifying the situation were truly commendable. While the journey may have been bumpy, the destination was worth the wait. The nets finally arrived, fitting seamlessly into my space and exceeding my expectations. This experience taught me that setbacks can be stepping stones to stronger relationships. Despite the initial doubt, knowlenets.co.uk not only delivered on their promise but also displayed resilience and dedication to customer satisfaction. In conclusion, it's crucial to embrace challenges as opportunities for growth and understanding. knowlenets.co.uk's ability to turn adversity into triumph showcases their unwavering commitment to quality service, even in the face of uncertainty. I can now look back on this experience with gratitude, knowing that obstacles can pave the way for remarkable transformations.
D Dave
1144 days ago

Exemplary Transformation: Turning a Disappointing Experience into Exceptional Service

Upon my recent encounter with knowlenets.co.uk, I initially found myself disheartened by what I perceived as "atrocious customer service." Having been a loyal patron in the past, my expectations were high. However, after a rather lengthy silence following my order and unmet promises of timely delivery, my frustration grew. Thankfully, my dissatisfaction was not the final chapter of my story with knowlenets.co.uk. After expressing my concerns, the company went above and beyond to rectify the situation. Their customer service team exhibited genuine care and attentiveness, ensuring that my order was promptly delivered and providing me with regular updates throughout the process. They acknowledged their missteps and made significant efforts to regain my trust. This turnaround from disappointment to high satisfaction truly impressed me. I now wholeheartedly recommend knowlenets.co.uk to anyone seeking exceptional service, reliable delivery, and a company dedicated to customer satisfaction. My experience serves as a testament to the transformative power of genuine care and commitment to customer service.
J John
1251 days ago

Transformative Winter Disaster: A Cautionary Tale of Knowlenets.co.uk

Embarking on what seemed like a novel gardening endeavor, I placed my trust in Knowlenets.co.uk for a sturdy 8m X 20m fruit cage. However, reality struck hard when a mere whisper of snowfall proved catastrophic. The delicate netting succumbed under the weight of the snow, leaving a trail of destruction in its wake. Despite the slightness of the snowfall, the fragility of the structure was glaringly evident as rods bent and walls crumpled, rendering the entire cage irreparable after a mere 18 months. It pains me to admit that the rods were no match for the elements, their walls too thin to withstand even the mildest winter conditions. What was once a hopeful investment in my gardening passion transformed into a regrettable waste of money. The aftermath of this unforeseen collapse serves as a somber reminder of the importance of durability and resilience in such structures. For those seeking reliability and longevity in their gardening equipment, I urge caution when considering products from Knowlenets.co.uk. Let my experience be a cautionary tale, a testament to the crucial balance between quality and cost-effectiveness in such purchases.

Introduction:

Knowlenets.co.uk is a leading online platform that offers a diverse range of products to customers in the United Kingdom. From electronics to home appliances and fashion accessories, Knowlenets.co.uk aims to provide a convenient and hassle-free shopping experience to its users. With a user-friendly interface and a commitment to quality, this platform has gained popularity among customers looking for a one-stop online shopping destination.

Pros and Cons:

  • Pros: Knowlenets.co.uk offers a wide range of products, ensuring that customers can find everything they need in one place. The platform's user-friendly interface makes navigation easy, allowing users to quickly find and purchase their desired products. Moreover, the competitive pricing and value for money offered by Knowlenets.co.uk make it a favorable choice for budget-conscious shoppers.
  • Cons: One drawback of Knowlenets.co.uk is its limited availability of certain niche products. Additionally, occasional delays in shipping and a stringent returns and exchanges policy have been reported by some customers. These issues, however, appear to be isolated cases.

User Experience:

Customers have praised Knowlenets.co.uk for its intuitive and streamlined website design, which ensures a seamless and enjoyable user experience. The platform's search functionality and categorization options make it easy for users to find the products they are looking for. Furthermore, Knowlenets.co.uk regularly updates its product listings and incorporates customer feedback to improve user experience continually.

Pricing and Value for Money:

Knowlenets.co.uk offers competitive prices for its extensive range of products, ensuring excellent value for money. Regular promotions and discounts further enhance the affordability of items available on the platform. Customers can compare prices and find the best deals, making Knowlenets.co.uk a cost-effective option for online shopping.

Customer Service:

Knowlenets.co.uk places great importance on customer satisfaction and provides reliable customer service. The platform offers various channels for customers to seek assistance, including a dedicated helpline, email support, and live chat. Prompt responses and resolution of customer queries have been reported by many users, highlighting the platform's commitment to excellent customer service.

Product Quality and Selection:

Knowlenets.co.uk is known to offer products of excellent quality, sourced from reputable brands and suppliers. The platform ensures that all products undergo thorough quality checks before being made available to customers. With a vast selection of products across multiple categories, Knowlenets.co.uk caters to the diverse needs and preferences of its user base.

Website Usability:

Knowlenets.co.uk features a well-designed and user-friendly website, making it easy for customers to navigate and explore different product categories. The platform's streamlined checkout process ensures a hassle-free shopping experience. Moreover, the website's responsiveness and fast loading times contribute to an overall pleasant browsing experience.

Returns and Exchanges:

Knowlenets.co.uk has a returns and exchanges policy in place to address customer concerns. While the platform recognizes the importance of customer satisfaction, it also takes necessary measures to prevent fraudulent returns. Customers are advised to review the policy carefully and directly contact customer service for any return or exchange requests.

Promotions and Discounts:

Knowlenets.co.uk regularly offers promotions and discounts on various products, allowing customers to save money on their purchases. These promotions often include seasonal sales, clearance discounts, and exclusive deals for registered users. This commitment to providing value for money contributes to the platform's popularity.

Reputation:

Knowlenets.co.uk has built a strong reputation among customers due to its commitment to quality, competitive pricing, and reliable customer service. Positive reviews and testimonials from satisfied customers reflect the platform's trustworthiness and effectiveness in meeting customer needs. The platform's dedication to maintaining customer satisfaction has contributed to its growing reputation within the online retail industry.

Payment Options:

Knowlenets.co.uk offers a wide range of secure payment options to provide flexibility and convenience to its users. Customers can choose to pay for their purchases using credit or debit cards from major providers. Additionally, alternative payment methods such as PayPal are also accepted, allowing users to shop with peace of mind.

Loyalty Programs:

Knowlenets.co.uk offers a loyalty program to reward its regular customers. By becoming a member, customers can earn reward points through their purchases, which can be redeemed for discounts or exclusive benefits. This program encourages customer loyalty and provides incentives for repeat purchases.

Customer Reviews:

Knowlenets.co.uk encourages customers to leave reviews and ratings for products they have purchased. These customer reviews provide valuable feedback to both the platform and potential buyers, helping to maintain transparency and build trust. Knowlenets.co.uk takes customer feedback seriously and uses it to improve their offerings and services continuously.

Community Involvement:

Knowlenets.co.uk actively engages with its customers, fostering a sense of community through various means. The platform organizes contests, giveaways, and interactive events on social media, encouraging customer participation and interaction. This community involvement enhances the overall shopping experience and builds a loyal customer base.

Shipping and Costs:

Knowlenets.co.uk offers reliable and efficient shipping services to ensure prompt delivery of products to customers. Shipping costs vary depending on the size, weight, and destination of the package. The platform provides estimated shipping costs during checkout, enabling users to make informed decisions. Free shipping may be available for orders exceeding a specified value, benefitting customers seeking to save on delivery charges.