Knownsupply Reviews

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Introduction

Known Supply is an online clothing retailer that offers ethically made and sustainable products. With a focus on transparency and fair trade practices, Known Supply aims to connect consumers with the individuals who make their clothes. Their commitment to providing high-quality products while empowering artisans has earned them a loyal customer base.

Pros and Cons

  • Pros: Known Supply offers a range of stylish and trendy clothing options made from sustainable materials. Their commitment to fair trade practices ensures that the artisans behind the products are paid a fair wage. The brand also promotes transparency by allowing customers to learn about the individuals who made their garments through their website. Known Supply provides a seamless and user-friendly online shopping experience.
  • Cons: Known Supply's prices may be higher compared to fast fashion retailers due to the ethical production practices and high-quality materials used. The product selection might not be as extensive as some mainstream fashion brands.

User Experience

Known Supply's website is well-designed and easy to navigate, providing a pleasant user experience. The clear categorization of products and intuitive search functionality enable customers to find what they're looking for effortlessly. The website's minimalist design and appealing visuals further enhance the overall user experience.

Pricing and Value for Money

Known Supply's pricing reflects the quality and ethical manufacturing processes of their products. While their prices may be slightly higher than fast fashion alternatives, customers can be assured that their purchase supports sustainable practices and fair wages for artisans. The value for money lies in the longevity and durability of the clothing, as well as the positive impact of supporting ethically conscious businesses.

Customer Service

Known Supply strives to provide exceptional customer service to enhance the overall shopping experience. Their responsive and knowledgeable customer support team is available to assist with inquiries, provide sizing guidance, and address any concerns promptly. The brand's dedication to customer satisfaction is evidenced by their positive online reviews.

Product Quality and Selection

Known Supply's commitment to quality is evident in the craftsmanship and durability of their products. Each item is carefully made with high-quality materials, ensuring longevity and minimal environmental impact. The brand offers a diverse selection of apparel for men, women, and children, including basics, outerwear, and accessories. While the selection may be more curated compared to larger fashion retailers, the emphasis on timeless styles and versatility adds value to their product offering.

Website Usability

Known Supply's website is user-friendly, with a clean and intuitive interface. The clear categorization of products, detailed product descriptions, and high-resolution images provide a seamless browsing experience. The website is optimized for different devices, allowing customers to shop conveniently from desktop or mobile.

Returns and Exchanges

Known Supply offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the item within a specified timeframe. The brand provides clear instructions and guidelines on their website to facilitate the process, ensuring a positive post-purchase experience.

Promotions and Discounts

Known Supply occasionally offers promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions are typically communicated through email newsletters and social media channels. By subscribing or following Known Supply on social media, customers can stay updated on the latest promotions and take advantage of exclusive discounts.

Reputation

Known Supply has built a reputable brand known for its ethical practices and commitment to sustainability. The brand's transparency in sharing the stories of the artisans behind their products has garnered trust among customers. Known Supply has received positive recognition from various reputable media outlets, reinforcing their credibility and social impact.

Payment Options

Known Supply offers a variety of secure payment options to accommodate different customer preferences. Customers can make purchases using major credit cards, PayPal, Apple Pay, or Google Pay. The checkout process is seamless and protects the customer's personal and financial information.

Loyalty Programs

Known Supply currently does not have a formal loyalty program. However, customers can stay engaged with the brand and join their community through social media platforms and email newsletters. By subscribing to their newsletter, customers can receive exclusive offers, updates, and early access to new products.

Customer Reviews

Known Supply has garnered many positive customer reviews across various online platforms. Customers appreciate the brand's commitment to ethically made garments and the quality of their products. The transparency and personal touch of sharing artisans' stories have resonated with consumers, making them feel more connected to the brand.

Community Involvement

Known Supply actively engages in community involvement initiatives. The brand partners with various organizations and non-profits to support social and environmental causes. Known Supply's commitment to fair trade practices extends beyond their direct production, demonstrating their dedication to making a positive impact beyond their own operations.

Shipping and Costs

Known Supply offers reliable shipping services for domestic and international orders. The cost of shipping varies depending on the destination, order value, and shipping method chosen. The brand strives to provide affordable and competitive shipping rates while ensuring secure and timely delivery. Additional customs fees or import duties may be applicable for international orders, which customers should consider when placing an order. In conclusion, Known Supply is a reputable online retailer offering ethically made and sustainable clothing. With their transparent and fair trade practices, high-quality products, and commitment to customer satisfaction, Known Supply provides a unique shopping experience that aligns with consumers' values. By choosing Known Supply, customers contribute to a more ethical and sustainable fashion industry while enjoying stylish and timeless garments.