Users Voice for Knowseafood

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Knowseafood
Knowseafood Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 01 Jul 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2 5 5 5 5
Jan 2023 5 5 2.6 5 1.5 3
Feb 2023 5 1 5 1.8 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Knowseafood Review by

Introduction

Knowseafood.com is an online seafood marketplace that offers premium quality seafood products delivered directly to your doorstep. Whether you're a seafood lover or a health-conscious individual looking for fresh and sustainably sourced fish, you'll find Know Seafood to be your go-to source for high-quality seafood products.

Pros and Cons

Pros:
  • Wide selection of fresh seafood products.
  • Sustainably sourced seafood that is meticulously handled and delivered to your doorstep.
  • Competitive pricing with discounts available for bulk orders.
Cons:
  • Some products may not be available due to seasonal availability.
  • Shipping can be costly, especially for smaller orders.

User Experience

The Know Seafood website is easy to navigate and user-friendly, with a clean and simple layout that makes it easy to find what you're looking for. The product pages are well-designed and provide detailed descriptions of each product, along with cooking suggestions, nutritional information, and ingredient lists.

Pricing and Value for Money

Know Seafood offers competitive pricing on their products, with discounts available for bulk orders. While some of their products may be slightly more expensive than what you would find in a local supermarket, the quality of their seafood is well worth the investment.

Alternatives

If you're looking for alternatives to Know Seafood, Wild Alaskan Company and Sizzlefish are two similar online seafood marketplaces that offer high-quality seafood products delivered directly to your doorstep.

Customer Service

Know Seafood prides itself on providing exceptional customer service, with a dedicated customer support team that is available to answer any questions or concerns you may have. They also offer a satisfaction guarantee, which allows you to return any product that doesn't meet your expectations for a full refund or credit.

Product Quality and Selection

Know Seafood offers a wide selection of premium quality seafood products, including Atlantic salmon, black sea bass, haddock, lobster tails, and more. All of their seafood is sustainably sourced and meticulously handled to ensure the highest level of freshness and quality.

Website Usability

The Know Seafood website is designed to be user-friendly, with a simple and intuitive layout that makes it easy to find and purchase the products you need. The checkout process is quick and straightforward, and you can easily track your order status and delivery details through your account.

Returns and Exchanges

If for any reason you are not satisfied with your order, Know Seafood offers a satisfaction guarantee that allows you to return any product for a full refund or credit. They also offer free returns and exchanges on all orders.

Promotions and Discounts

Know Seafood offers a variety of promotions and discounts throughout the year, including discounts on bulk orders, seasonal discounts, and more. You can also sign up for their email list to receive exclusive promotions and notifications of new product releases.

Reputation

Know Seafood has a strong reputation for providing premium quality seafood products that are sustainably sourced and meticulously handled to ensure optimal freshness and quality. They have received positive reviews from satisfied customers and have been featured in a number of reputable publications for their commitment to sustainability and quality.

Payment Options

Know Seafood accepts a variety of payment options, including major credit cards and PayPal.

Loyalty Programs

Currently, Know Seafood does not offer a loyalty program.

Customer Reviews

Know Seafood has received positive reviews from satisfied customers, with many praising the quality of their seafood products and the efficiency of their delivery process.

Community Involvement

Know Seafood is committed to sustainable fishing practices and environmental conservation, and they work closely with local fishermen and organizations to ensure the long-term viability of our oceans and seafood supply.

Shipping and Costs

Shipping costs vary depending on the size of your order and your location. Shipping is free for orders over $99, and expedited shipping is available for an additional fee. Know Seafood offers same-day shipping for orders placed before noon EST, Monday through Friday.

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