Users Voice for Kobelli

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Kobelli
Kobelli Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Nov 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.1 4.1 1.5 3.3 1.8
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Kobelli Review by

Introduction

Kobelli.com is a popular online jewelry retailer that offers a broad range of high-quality diamond and gemstone jewelry pieces. Since its inception in 1980, Kobelli has built a reputation for providing excellent jewelry craftsmanship, exceptional customer service, and competitive pricing. The company has a vast assortment of stunning engagement rings, wedding bands, bridal sets, loose diamonds, and fine jewelry, catering to the broad needs of customers.

Pros and Cons

  • Pros:
    • High-quality diamond and gemstone jewelry
    • A vast selection of unique styles and designs
    • Customization options available
    • Free shipping within the United States
    • 30-day return policy
  • Cons:
    • Higher pricing compared to some competitors
    • No international shipping offered

User Experience

Kobelli.com has a user-friendly website with clear navigation, making it easy to browse through the vast array of jewelry available. The website has detailed descriptions of each product, and the company offers customization options that allow customers to personalize their jewelry pieces to their unique preferences.

Pricing and Value for Money

Kobelli.com offers a range of high-quality diamond and gemstone jewelry at competitive prices. While the prices are higher than some competitors, the quality of the products justifies the cost. The company offers a 30-day return policy, ensuring that customers are satisfied with their purchase.

Alternatives

Some potential alternatives to Kobelli.com include Blue Nile, James Allen, and Brilliant Earth. These retailers offer similar diamond and gemstone jewelry pieces, along with customization options.

Customer Service

Kobelli.com provides exceptional customer service, with a team of knowledgeable and friendly representatives available to assist customers with their purchases. The company offers phone and email support, and customers can also chat with a representative directly through the website.

Product Quality and Selection

Kobelli.com offers an extensive selection of high-quality diamond and gemstone jewelry pieces, with a range of styles and designs to cater to various tastes. The company prides itself on its jewelry craftsmanship, ensuring that each piece is made with the utmost care and precision.

Website Usability

Kobelli.com has an intuitive website that is easy to navigate. The website has detailed product descriptions and high-quality images, allowing customers to get a good sense of each piece before purchasing.

Returns and Exchanges

Kobelli.com has a 30-day return policy, allowing customers to return their jewelry pieces for a full refund or exchange. The company also offers a lifetime warranty on its jewelry, providing customers with peace of mind and ensuring that the products are durable and long-lasting.

Promotions and Discounts

Kobelli.com occasionally offers promotions and discounts, providing customers with an opportunity to purchase high-quality jewelry at even more competitive prices. Customers can sign up for the company's newsletter to stay up to date on promotions and new product releases.

Reputation

Kobelli.com has an excellent reputation for providing high-quality diamond and gemstone jewelry pieces, exceptional customer service, and competitive pricing. The company has raving reviews on third-party review websites such as Trustpilot, indicating that customers are satisfied with their purchases.

Payment Options

Kobelli.com accepts various payment options, including Visa, Mastercard, American Express, Discover, and PayPal. Customers can also finance their purchase through Affirm or Klarna, making the buying process more accessible to those who need it.

Loyalty Programs

Kobelli.com does not have a loyalty program; however, the company occasionally offers promotions and discounts for repeat customers.

Customer Reviews

Customers consistently rave about the quality of Kobelli.com's diamond and gemstone jewelry pieces, highlighting the craftsmanship and durability of each piece. The company's customer service is also commended as friendly, knowledgeable, and helpful.

Community Involvement

Kobelli.com is committed to social responsibility and supports various charities, including St. Jude Children's Research Hospital, Breast Cancer Research Foundation, and Children's Hospital Los Angeles.

Shipping and Costs

Kobelli.com offers free shipping within the United States, with delivery times ranging between 3-7 business days. The company also offers expedited shipping options for an additional cost. Unfortunately, the company does not offer international shipping at this time.