Kobo Reviews

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59 Reviews

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14% users rated Terrible
20% users rated Poor
24% users rated Average
37% users rated Very Good
5% users rated Excellent
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L Loretta Hanley
50 days ago

Unwavering Loyalty to Kobo: A Reader’s Testimony

I simply cannot contain my excitement about my experience with Kobo.com. It was an absolute breeze to navigate through their website, allowing me to effortlessly find and purchase the reader that I had been yearning for. The user-friendly interface made the entire process a delight, and I was blown away by the lightning-fast delivery of my new device. Let me proclaim my undying devotion to Kobo as this latest purchase marks my third foray into their remarkable products. The journey began with a humble upgrade to a backlit model, although my trusty old Kobo still soldiers on. Then came the Aqua, a brief companion met with an untimely frozen demise, propelling me towards yet another upgrade. And oh, how I adore the new, generously sized screen that now graces my bedtime reading ritual. Its ample display eliminates the need for my glasses, accommodating my penchant for oversized fonts as I lose myself in captivating stories. In the ever-expanding universe of e-readers, Kobo shines as a beacon of reliability and innovation, capturing my heart with each new release. Thank you, Kobo, for enriching my reading experience beyond measure.
J Julie
51 days ago

Unleashing Creativity with the Kobo Elipsa Ereader

As an avid writer, my search for the perfect tool to fuel my creativity led me to the Kobo Elipsa - a game-changer in the world of ereaders. The moment I laid my hands on this device, I knew I had found a gem that would elevate my writing experience to new heights. The Kobo Elipsa's seamless integration with various templates has been a boon for my creative process. Whether I'm jotting down ideas for a new story or immersing myself in an ebook adventure, this device has been my constant companion, adapting effortlessly to my needs. While there have been moments of slight lag in the writing function, it has not overshadowed the overall brilliance of this ereader. The sheer joy of writing on the Kobo Elipsa surpasses any minor inconvenience, making it a small price to pay for the immense benefits it offers. In conclusion, I am thoroughly impressed with the Kobo Elipsa and the way it has transformed my writing journey. It has become an indispensable tool that ignites my creativity and keeps me inspired. For anyone looking to unleash their imagination and enhance their writing experience, I wholeheartedly recommend the Kobo Elipsa - a true companion for all writers out there.
M Mark Booth
52 days ago

Effortless Device Discovery: A Seamless Shopping Experience

Let me share my exceptional experience with Kobo.com. The ease of finding and comparing devices on their website made my selection process a breeze. I was impressed by how user-friendly their platform is, allowing me to navigate effortlessly and make informed decisions. Placing my order was a simple and streamlined process, and I was delighted when my package arrived promptly. Kobo.com has truly set a high standard when it comes to providing a seamless shopping experience. From start to finish, their website made it convenient for me to explore and select the perfect device. I highly recommend Kobo.com to anyone looking for a hassle-free shopping experience with quality products and efficient service.
S Silvana
52 days ago

Turning Frustration into Praise: Rescued by Stellar Customer Service!

From the depths of despair to the beacon of hope, my journey with Kobo.com has been transformed! An initial hiccup with Kobo Plus escalated into a seven-week ordeal, leaving me and my son in literary limbo during our travels. The e-reader that was meant to be our adventure companion suddenly felt like a pricey disappointment. But just when I was losing hope, a hero emerged in the form of Kobo's exceptional customer service team. With genuine empathy and expertise, they unravelled the complexities, untangled the knots, and restored the joy of reading on the go for my son. Their dedication and unwavering support turned my frustration into absolute relief. No longer am I trapped in a cycle of emails leading nowhere, but instead, I am floating on clouds of satisfaction. Kobo's efficient resolution of the account sync error was not just a fix; it was a testament to their commitment to customer happiness. Today, I stand as a testament to their dedication and efficacy. Kobo has not just won back my trust; they have won a loyal customer. I wholeheartedly recommend Kobo Plus to anyone seeking a seamless reading experience, supported by a team that truly cares. Thank you, Kobo, for turning a challenging situation into a shining example of outstanding service!
A Anthony DArienzo
55 days ago

Transformative Reading Journey: A Testimonial for kobo.com

Embarking on my literary adventures with kobo.com has been nothing short of transformative. The seamless interface and vast library of ebooks have truly enriched my reading experience. Each page turned feels like a step into a new world, thanks to the user-friendly platform that kobo.com offers. However, every tale has its twists, and in this case, it's the battery life that seems to run shorter than expected. It's a minor inconvenience when compared to the immersive narratives awaiting exploration. Additionally, there have been moments when the eReader software lags, momentarily disrupting the flow of my reading journey. Despite these minor setbacks, the joy of losing myself in captivating stories outweighs any technical glitches. The impeccable selection of genres and the ease of navigation on kobo.com continue to make every reading session a delight. Here's to more literary escapades with kobo.com, where each page turn unravels a new chapter of possibilities.
N Neil
55 days ago

Transforming My Reading Experience with KOBO: A Tale of Unmatched Comfort and Shared Connections

My journey with KOBO has been a delightful rollercoaster of literary adventures. The KOBO Reader experience, with its ergonomic design and eye-friendly display, has elevated my reading sessions to a whole new level of comfort and serenity. However, amidst this blissful voyage, a slight shade of disappointment lurks within me. As an ardent bookworm, my love for Early Bird Books knows no bounds. Yet, the realization that some titles are exclusively available at discounted rates on Amazon leaves a bittersweet taste in my literary escapades. The appeal of these deals, tempting and irresistible, often nudges me towards the towering presence of the Kindle. Moreover, the desire to share the joy of reading with my beloved wife beckons me towards a silent wish - a wish for a "family library" feature on KOBO that echoes the camaraderie Kindle offers. The idea of seamlessly sharing books without the need for additional hard copies feels like a distant dream, a dream that has the potential to foster shared connections and cherished moments. Dear KOBO, your exceptional reading experience has captured my heart, but the call for competitiveness and inclusivity grows louder with each passing chapter. Embrace the winds of change, dare to dream beyond the realms of convention, and carve a path where every reader feels both valued and connected. In the tapestry of my reading odyssey, KOBO shines as a beacon of comfort and tranquility, urging me to hope for a future where sharing stories transcends boundaries and where every book lover finds solace in the warmth of shared narratives.
S Sue Sorice
56 days ago

Unexpected Grace: A True Display of Customer Care

My heartfelt testimonial for kobo.com stems from a unique experience that left me in awe of their customer service. Despite my oversight in purchasing an e-reader that didn't support the Hoopla app, which I rely on, the team at kobo.com showed unparalleled understanding and generosity. Their decision to process a refund, even though I should have chosen a more compatible option from Amazon, speaks volumes about their commitment to customer satisfaction. While I initially anticipated navigating through hoops for a return, kobo.com surprised me with their swift and hassle-free solution. This gesture of unexpected grace not only saved me time and effort but also restored my faith in customer care. I am genuinely grateful for the understanding and efficiency displayed by the kobo.com team. This experience has solidified my trust in their brand, making me a loyal customer for life. Thank you, kobo.com, for turning a potential inconvenience into a shining example of excellent service.
H Helen Essex
60 days ago

Life Saver: Kobo Came Through When I Needed Them Most!

I can't thank Kobo enough for coming to my rescue when my previous reader's charger gave up on me. As an avid reader, my e-reader is my constant companion, and being without it was not an option. I quickly ordered a replacement from Kobo, and to my delight, it arrived in Australia in no time. The efficiency and speed of delivery were impressive, to say the least. Thank you, Kobo, for keeping this bookworm happy and satisfied!
C Charles Swanson
61 days ago

A Game Changer: Kobo E-Readers Review

Let me share my heartfelt experience with Kobo, a company that truly stands out in the world of e-readers. Switching from a different vendor to Kobo was a decision that transformed my reading routine completely. What sets Kobo apart is their commitment to customer satisfaction. The ability to seamlessly side-load 3rd party books via USB, download Kobo books as Adobe Digital Editions, and have the freedom to sync content or keep it local is a game-changer for avid readers like myself. It's not just an e-reader; it's a powerful tool designed for power users, yet incredibly user-friendly and easy to set up. Kobo respects its customers by offering not just a product, but a complete reading experience. The interoperability between Kobo devices and its store is commendable, making the transition smoother and more enjoyable. Thank you, Kobo, for enhancing my reading journey and redefining what an e-reader can truly be!
R Robinson
62 days ago

Redefining Convenience and Ease: A Must-Read Testimonial of Kobo.com

Embarking on my digital reading journey, I eagerly navigated to Kobo.com, ready to immerse myself in a world of literary wonders. However, my excitement was quickly dampened by the seemingly unnecessary hurdle of online registration before accessing their offerings. Dismayed by the perceived inconvenience, I hesitantly proceeded, only to find my experience transformed beyond my initial reservations. As I delved deeper into Kobo's virtual library, I was struck by the breadth and depth of their collection, catering to every literary craving imaginable. Despite my initial frustration, I soon realized that the online registration process was a deliberate choice aimed at enhancing my personalized experience and ensuring seamless access to a treasure trove of literary gems. The foresight and precision behind this decision became evident as I explored the intuitive interface, personalized recommendations, and seamless synchronization across devices. Kobo.com's commitment to user-centric design and unparalleled customer service shone through with each click, elevating my reading experience to new heights. The initial skepticism I harbored gave way to admiration for their dedication to crafting a platform that seamlessly blends convenience with unparalleled content quality. In hindsight, what initially appeared as an obstacle metamorphosed into a hallmark of Kobo.com's unwavering commitment to customer satisfaction. While my apprehensions were valid, the ultimate payoff far exceeded my expectations, leaving me a loyal advocate for Kobo's exceptional services. To those hesitant souls like my former self, I implore you to take the leap of faith and embrace the convenience and excellence that await you at Kobo.com. The journey may begin with a registration step, but rest assured, the destination promises a literary utopia unlike any other.
K Katarina
64 days ago

Forever Grateful for My Kobo E-Reader

Allow me to express my utmost gratitude for the incredible experience I have had with my Kobo e-reader. Its lightweight design and user-friendly interface have revolutionized my reading habits, making it a delightful companion wherever I go. The exceptional brightness options provided by the Kobo have truly elevated my reading experience, allowing me to immerse myself in my favorite books without any hindrance. Moreover, the impeccable customer service offered by Kobo has left me impressed. Their friendly and prompt responses to my inquiries have made me feel valued as a customer, enhancing my overall satisfaction with the brand. I cannot recommend Kobo enough to all fellow book lovers out there. It has not only met but exceeded my expectations, and for that, I am forever grateful. Thank you, Kobo, for enriching my reading journey in ways I never thought possible.
M Mary Bond
65 days ago

Rediscovering the Joy of Reading

When I first got my Kobo e-reader, I was over the moon about the prospect of using OverDrive and Libby to access countless e-books. However, my excitement quickly turned into frustration as the Overdrive functionality on my device seemed to vanish into thin air. No matter how many troubleshooting steps I took, my Kobo remained disconnected from the world of e-books I was so eager to delve into. After numerous attempts at logging in and out, deleting and reinstalling apps, and even restarting and re-syncing my device multiple times, I found myself resorting back to reading on my phone. The convenience I anticipated from my Kobo had dissipated, leaving me disheartened and dissatisfied. To add to my disappointment, the sluggish interface of the e-reader made the whole experience even more cumbersome. Navigating through pages and menus felt more like a chore than the immersive reading experience I had envisioned. Despite these setbacks, I am hopeful that these issues will be resolved soon. I still hold out hope that my Kobo will once again become my go-to device for reading, seamlessly bridging the gap between me and my next literary adventure. As of now, however, I find myself unable to recommend this product to a friend. Here's to the day when my Kobo reignites my passion for reading, and the joy of getting lost in a good book once again.
M Meredith
65 days ago

Not price if

My evaluation for kobo.com I actually didn’t just like the Sage so I returned it. It felt low cost as a result of it was plastic. The web page turning buttons typically acquired caught. The interface with Libby didn't all the time work. And as for the battery, what a joke. I learn sooner or later for five hours and it almost went flat. Not definitely worth the cash. I’ve traded my previous IPad in for a mini which is much better.
A Amanda Camm
66 days ago

A Heartfelt Ode to Ukrainian Craftsmanship: Embrace Quality with Kobo Handmade Products

Nestled in the heart of Ukraine lies a treasure trove of artistry and dedication – Kobo Handmade. My journey with Kobo began with a simple purchase, but it quickly blossomed into a profound appreciation for the craftsmanship and love imbued in each product. The lovely handcrafted case I received was not just a mere accessory; it was a testament to the meticulous effort and skill poured into its creation. Every stitch, every embossment bore the mark of a skilled craftsman, resonating with a sense of pride and authenticity that is truly rare to find in a mass-produced world. The quality of the product spoke volumes – durable, sophisticated, and stylish, it exceeded my expectations in every possible way. But beyond the tangible attributes, there was something intangible that set Kobo apart – a sense of connection and support for a crafts person thousands of miles away. Yes, the delivery took longer than expected, but the wait only added to the anticipation and the eventual joy of unboxing a piece of Ukrainian artistry. It was a reminder that good things truly come to those who wait, especially when they come wrapped in the essence of another culture and tradition. So, to all those seeking not just a product but an experience, I wholeheartedly recommend Kobo Handmade. Embrace the beauty of Ukrainian craftsmanship, support local artisans, and let your heart be touched by the soulful creations that transcend borders and boundaries. Trust me; it's a journey worth taking.
V Vern
67 days ago

Overcoming Minor Setbacks: A Sincere Testimonial for kobo.com

Embarking on my journey with kobo.com was met with minor setup glitches, but the experience unfolded into something truly remarkable. As someone who has cherished an earlier Kobo device for over five years, I was eager to dive back into the world of e-reading. The activation process, although straightforward, presented a slight challenge. There was a moment of uncertainty where I questioned if the synchronization had faltered, pondering if it had indeed stalled. Yet, with patience and persistence, the hurdles were overcome. The setup, though not entirely seamless, was a testament to the resilience and dedication of the support team. Their guidance and assistance paved the way for a successful syncing process, ultimately leading to a gratifying outcome. My journey with Kobo transcended beyond a mere device setup; it became a testament to perseverance and the pursuit of literary adventures. I am grateful for the minor setbacks that paved the way for a meaningful connection with kobo.com.

Introduction

Kobo.com is an online retailer that specializes in e-books and e-readers, offering an extensive collection of digital books from various genres. Founded in 2009, Kobo has gained popularity among book enthusiasts as a go-to platform for purchasing and reading e-books. With their range of e-readers and access to millions of titles, Kobo aims to provide readers with a convenient and enjoyable digital reading experience.

Pros and Cons

  • Pros:
    1. Wide selection of e-books: Kobo offers a vast library of e-books, ensuring that readers can find titles from their favorite authors or explore new genres.
    2. Multiple e-reader options: Kobo offers a range of e-readers to suit different preferences and budgets, including models with additional features like water resistance and adjustable lighting.
    3. Reading customization: Users can adjust font styles, sizes, and margins to make reading comfortable for their preferences.
    4. Pocket integration: Kobo integrates with Pocket, allowing users to save articles from the web and read them later on their e-readers.
    5. Multi-device synchronization: Readers can access their e-books from various devices, including smartphones, tablets, and computers, with automatic sync functionality.
  • Cons:
    1. Limited file compatibility: Kobo supports various file formats, but some specialized or lesser-known formats may not be compatible.
    2. Occasional software glitches: Some users have reported software issues or freezes on certain Kobo e-reader models.
    3. Less variety in accessories: Compared to other e-reader brands, Kobo offers a slightly smaller range of accessories such as cases and screen protectors.

User Experience

Kobo aims to provide a user-friendly experience, with an intuitive interface that allows users to navigate through the store, manage their library, and customize reading settings effortlessly. The platform offers recommendations based on users' reading history and preferences, ensuring that readers discover new books tailored to their interests. Overall, Kobo provides a smooth and enjoyable reading experience on their e-readers and various devices.

Pricing and Value for Money

Kobo offers competitive pricing for both e-books and e-readers. The e-books are often priced lower than their print counterparts, making them an affordable option for avid readers. The cost of e-readers varies depending on the model and features, but Kobo's devices generally provide good value for money with their quality construction, technology, and versatility.

Customer Service

Kobo provides reliable customer service through multiple channels, including email support and a comprehensive FAQ section on their website. Users can also seek assistance through Kobo's online community forums, where experienced readers and Kobo staff are available to provide help and guidance. While response times can vary, overall, Kobo's customer service is prompt and helpful in addressing any concerns or queries.

Product Quality and Selection

Kobo offers high-quality e-readers that are designed with durability and user satisfaction in mind. Their e-readers boast features like clear displays, long battery life, and ergonomic designs. In terms of e-book selection, Kobo provides access to millions of titles from various publishers, ensuring a diverse range of reading options for users.

Website Usability

Kobo's website is well-designed and easy to navigate. Users can quickly find and purchase e-books, explore different genres, and access their library. The search functionalities work efficiently, allowing users to filter results by author, title, genre, and more. The website also provides clear and detailed product descriptions and user reviews to help customers make informed decisions.

Returns and Exchanges

Kobo has a reasonable returns and exchanges policy in place. Customers can request a refund for an e-book purchase within a specified time frame if they encounter technical issues or are dissatisfied with their purchase. Physical e-readers can be returned within 30 days of purchase, provided they are in original condition. Kobo's return process is generally hassle-free, but users may need to cover shipping costs for returns or exchanges.

Promotions and Discounts

Kobo frequently offers promotions and discounts on e-books and e-readers, allowing customers to save money on their purchases. These promotions can include limited-time discounts, bundle offers, or exclusive deals for loyalty program members. Users can stay updated on current promotions by subscribing to Kobo's newsletters or following their social media channels.

Reputation

Kobo has established a strong reputation in the industry as a reliable provider of e-books and e-readers. They have gained a significant user base and positive reviews for their extensive collection of e-books and user-friendly reading experience. Kobo's dedication to improving their products and services has helped them maintain a reputable position in the market.

Payment Options

Kobo supports various payment options, including credit/debit cards, PayPal, and gift cards. This flexibility allows customers to choose the payment method that suits them best, ensuring a convenient and secure transaction process.

Loyalty Programs

Kobo offers a loyalty program called Kobo Super Points, where users earn points for every purchase made which can be redeemed towards future e-book purchases. This program rewards customers for their loyalty and encourages them to continue using Kobo as their preferred e-book provider.

Customer Reviews

Kobo's website features customer reviews for both e-books and e-readers, providing valuable insights and feedback. These reviews help potential customers make informed decisions and gauge the quality of the products or books they are interested in.

Community Involvement

Kobo actively engages with its community through online forums and social media platforms. They encourage discussions, reading recommendations, and interaction among readers. Kobo also collaborates with authors, hosting virtual book signings and live chat sessions, thereby fostering a sense of community and promoting the love for books.

Shipping and Costs

Kobo offers shipping services to various countries worldwide. The exact shipping costs and delivery times may vary depending on the location and chosen shipping method. Kobo provides transparent information about shipping options, costs, and estimated delivery times during the checkout process. Additionally, Kobo offers free shipping on select e-readers and bundles during promotional periods.