Users Voice for Koio

41% users rated Terrible
18% users rated Poor
0% users rated Average
0% users rated Very Good
41% users rated Excellent
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Koio Overall rating
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User Interface
Quality

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Review article published on: 27 Apr 2019

Last updated by on 10 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Sep 2022 5 4.4 4.5 2.2 3.7 4.1
Oct 2022 5 4.6 3.6 1.4 2.5 3.9
Nov 2022 5 4.2 4.4 1.1 3 4.1
Dec 2022 5 5 5 5 5 5
Mar 2023 5 3.6 4.1 1.3 5 3
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Detailed Koio Review by

kioi.co: A Comprehensive Editorial Review

Koio.co is a luxury sneaker brand that offers high-quality, handcrafted shoes for women and men. Started in 2014, Koio has quickly gained a reputation for creating comfortable, stylish sneakers with an eye for detail. In this editorial review, we'll examine various aspects of Koio.co, including the pros and cons, user experience, pricing, product quality and selection, website usability, customer service, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping and returns, and costs.

Pros and Cons

  • Pros:
    • Koio.co offers high-quality, handcrafted sneakers made from the finest materials.
    • Their sneakers are comfortable and stylish, with a focus on minimalism and simplicity.
    • Koio.co offers a variety of colors, styles, and sizes to suit every taste and preference.
    • They offer free shipping and returns within the US, making it easy for customers to try out their products at home.
  • Cons:
    • Some customers may find Koio's sneakers to be pricey compared to other similar brands.
    • Koio's website may be difficult to navigate for some customers, especially those who are not familiar with luxury fashion brands.

User Experience

Koio.co offers a clean and modern website design, with a focus on showcasing their sneakers in a minimalist and stylish way. The website is easy to navigate, with clear categories for women's and men's sneakers, as well as a search bar for more specific searches. Customers can also filter their search by color, style, and size to find the perfect pair of sneakers.

Pricing and Value for Money

Koio.co's sneakers are priced on the higher end for a luxury brand, with prices ranging from $248 to $348. However, their sneakers are made from the finest materials and are handcrafted by skilled artisans, making them a good value for those who are willing to pay for quality and craftsmanship.

Alternatives

Some alternatives to Koio.co include Common Projects, Axel Arigato, and Greats. These brands offer similar high-quality, handcrafted sneakers at comparable prices.

Customer Service

Koio.co offers excellent customer service, with a dedicated support team that is available to help customers with any questions or concerns they may have. They also offer free shipping and returns within the US, making it easy for customers to try out their products at home and return them if they are not satisfied.

Product Quality and Selection

Koio.co offers a variety of high-quality, handcrafted sneakers for both women and men. Their sneakers are made from top-quality materials, including Italian leather and suede, and are designed to be comfortable, stylish, and versatile. Customers can choose from a variety of colors, styles, and sizes to find the perfect pair of sneakers to suit their needs.

Website Usability

Koio.co's website is easy to navigate, with clear categories and filters to help customers find the perfect pair of sneakers. However, some customers may find the website difficult to use if they are not familiar with luxury fashion brands.

Returns and Exchanges

Koio.co offers free returns and exchanges within the US, making it easy for customers to try out their sneakers at home and return them if they are not satisfied. Customers can initiate a return or exchange online, and Koio.co's support team is available to help with any questions or concerns.

Promotions and Discounts

Koio.co occasionally offers promotions and discounts, such as free shipping or a percentage off the total purchase price. Customers can sign up for Koio.co's newsletter to receive updates on promotions and discounts.

Reputation

Koio.co has a strong reputation for creating high-quality, handcrafted sneakers that are comfortable, stylish, and versatile. They have been featured in top fashion publications such as GQ, Vogue, and Esquire, and have garnered positive reviews from customers and reviewers alike.

Payment Options

Koio.co accepts a variety of payment options, including major credit cards, PayPal, and Klarna. Customers can choose the payment option that works best for them at checkout.

Loyalty Programs

Koio.co currently does not offer a loyalty program for customers, but they occasionally offer promotions and discounts for returning customers.

Customer Reviews

Koio.co has received overwhelmingly positive reviews from customers, with many praising the comfort, style, and quality of their sneakers. Customers also appreciate the free shipping and returns within the US, as well as the helpful customer service team.

Community Involvement

Koio.co is committed to sustainability and ethical manufacturing practices, and sources their materials from eco-friendly and responsible suppliers. They also partner with various organizations to support social and environmental causes.

Shipping and Costs

Koio.co offers free shipping within the US, with delivery times ranging from 3 to 7 business days. International shipping rates vary depending on the destination and delivery method.

Conclusion

Koio.co is a luxury sneaker brand that offers high-quality, handcrafted sneakers for women and men. While their sneakers may be priced on the higher end for a luxury brand, they are worth the investment for those who value quality and craftsmanship. Koio.co's strong reputation, excellent customer service, and commitment to sustainability and ethical manufacturing practices make it a great choice for those who want to invest in a truly exceptional pair of sneakers.

Koio Recent User Reviews

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Reviewer Name: GCL

Review Submission Date: 2022-11-16

Review Title: Great shoes and great customer service
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Review Description: Great shoes and great customer service. Since I live in Asia, it would be impossible to use their try before you buy offer due to shipping fees, I inquired with customer service the actual measurement of capri white which helped me decide on the right size to get, it was spot on. The shoes are great too, very comfortable! It almost had no break in period, which was why I got my second pair already.

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Reviewer Name: Scott Webster

Review Submission Date: 2022-10-20

Review Title: Great quality, great customer service!
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Review Description: I ordered a pair of Koio Capri in all white in size 14 because reviews on Youtube said they run 1/2 size big. They were just a bit too small. But great customer service companies like Koio include a prepaid return label so quickly returned and ordered a pair of 15s. They are absolute perfection! They may be expensive, but absolutely love them. Now considering a pair of their boots, just wish there were more reviews of the boots online. Nice job Koio!!

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Reviewer Name: ____

Review Submission Date: 2022-07-27

Review Title: Dire customer service
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Review Description: Dire customer service. Company deducted an excess amount from my credit card account. Without notifying me, they refunded the whole payment and cancelled my order after I queried the amount deducted. My subsequent message asking for clarification of the position and requesting that the order be fulfilled - subject to me paying of course - was ignored. Terribly sorry I inconvenienced you by only wanting to pay the stated price rather than some higher random amount. Back to Common Projects or Oliver Cabell I suspect.

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Reviewer Name: Sarah Ng

Review Submission Date: 2022-07-16

Review Title: Bought a Capri Canvas Sneaker
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Review Description: Bought a Capri Canvas Sneaker, toe box was way too long, NO RETURN, SCAM, wasted my money.WARNING: DO NOT BUY

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Reviewer Name: Adritz

Review Submission Date: 2020-11-07

Review Title: Great quality shoes but....
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Review Description: I’ve ordered from koio, and the shoes are great, no complaints here.My only gripe with them, is that, I’m from the Philippines and if I order more than $200 from outside the Philippines I get taxed for it. Now, Koio ran a discount event mid 2020 and they charged me for shipping and prepaid taxes & duties even though the discounted price of the shoe was $178 (w/c I shouldn’t have to pay tax and duties). I hope they will fix this soon.

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Reviewer Name: Adritz

Review Submission Date: 2020-11-07

Review Title: Great quality shoes but....
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Review Description: I’ve ordered from koio, and the shoes are great, no complaints here. My only gripe with them, is that, I’m from the Philippines and if I order more than $200 from outside the Philippines I get taxed for it. Now, Koio ran a discount event mid 2020 and they charged me for shipping and prepaid taxes & duties even though the discounted price of the shoe was $178 (wc I shouldn’t have to pay tax and duties). I hope they will fix this soon.

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Reviewer Name: Andre M.

Review Submission Date: 2020-07-15

Review Title: Head turners
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Review Description: Head turners, for the first time in my life someone asked where I got my shoes. I feel cooler than my neighbor, but still not as cool as Elon Musk. What shoes does he wear?

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Reviewer Name: Andre M.

Review Submission Date: 2020-07-15

Review Title: Head turners
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Review Description: Head turners, for the first time in my life someone asked where I got my shoes. I feel cooler than my neighbor, but still not as cool as Elon Musk. What shoes does he wear?

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Reviewer Name: Jon Kelson

Review Submission Date: 2020-05-19

Review Title: Shoes never arrived
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Review Description: Shoes never arrived. Quite frustrating experience.

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Reviewer Name: Jon Kelson

Review Submission Date: 2020-05-19

Review Title: Shoes never arrived
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Review Description: Shoes never arrived. Quite frustrating experience.

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