Kontor-online Reviews

Voted Good (4/5)

11 Votes

11 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

36% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
64% users rated Excellent
Write a review
W Werder Bremen
245 days ago

Unmatched Spice Sensation at Kontor-Online

As a devoted customer residing in scenic Ostfriesland, I cannot resist praising the exceptional quality and speedy service provided by kontor-online.com when it comes to their spices. Having placed my order for the third time, I continue to be amazed by the top-notch quality of their products – truly unmatched! The swift delivery is just the cherry on top, ensuring that I always receive my aromatic spices in a timely manner. Each time I unbox their meticulously packed spices, I am greeted by a burst of fresh aroma that instantly transports me to a culinary paradise. The authenticity and richness of each spice I receive are a testament to the brand's commitment to excellence. Kontor-Online has undoubtedly elevated my cooking experiences to new heights! With great satisfaction, I express my gratitude to kontor-online.com for consistently exceeding my expectations. Their spices have not only added depth and flavor to my dishes but have also become an essential part of my kitchen. I eagerly look forward to my next order and continue to spread the word about this incredible online spice emporium from Ostfriesland! Warm regards from a delighted customer in Ostfriesland!
G Gottfried
363 days ago

A Gem of a Company: Fast Deliveries and Stellar Service

I must say, my experience with kontor-online.com has been nothing short of exceptional. Their swift and dependable delivery service truly sets them apart. I placed an order, and to my surprise, it arrived in no time! The quality of the products exceeded my expectations, and the prices were incredibly reasonable. What really impressed me was their customer service. Whenever I had a query and called in, the staff was not only prompt but also provided accurate and reliable information. It's rare to find a company that excels in every aspect of customer satisfaction, but kontor-online.com managed to do just that. I highly recommend anyone in need of office supplies to give kontor-online.com a try. You won't be disappointed!
J Juergen Thomas
580 days ago

A Heartfelt Redemption: My Experience with kontor-online.com

Dear Kontor Online Team, I hope you are reading this review and can understand the immense disappointment I have faced in my recent interaction with your company. My order was placed on July 31, 2022, and was supposed to be delivered by Hermes, your supposed house delivery service. However, to my dismay, Hermes could not locate my address and requested personal information that was unnecessary for a simple delivery. As a customer, I found this invasive and unacceptable, especially considering Hermes is your chosen courier. After politely requesting a refund on August 11, 2022, I was informed that the refund would be processed promptly upon the return of the package to Kontor. Fast forward to today, September 10, 2022, and the reimbursement for my expenses has not been realized. I cannot help but wonder if Hermes is incapable of finding Kontor's location. Dear Kontor Team, it is fortunate that negative star ratings are not an option, as I would have been inclined to use them. If the refund does not reflect in my PayPal account within the next 14 days, starting today, I will have no choice but to take legal action against your company. It saddens me to say that I will never consider ordering from your establishment again, regardless of the quality of your products or even if I were to receive €100 along with them. Your lack of professionalism and accountability is truly appalling. With disappointment, Jürgen Thomas
A Andreas Pfitzner
1152 days ago

Absolutely Satisfied and Eager for More!

My experience with kontor-online.com has been nothing short of fantastic. Having placed my fourth order with them, I can firmly attest to the impeccable quality of their products and, not to mention, their unbeatable prices. While I believe that the online store's search function could benefit from some enhancements, it is a minor detail compared to the overall outstanding service I have received. I am looking forward to making more purchases for myself and my friends in the future. Kontor-online.com has truly won me over as a loyal and satisfied customer!
C ChrisTG
1182 days ago

Unwavering Excellence for a Decade: A True Gem in the World of Spices

For over a decade, kontor-online.com has been my go-to source for all things spice-related, and I can confidently say that their quality and service have never wavered. As a loyal customer for 15 years, the consistency and excellence displayed by this online store are truly unparalleled. Each time I place an order, I am met with top-notch products and exceptional customer service, making the entire shopping experience seamless and enjoyable. From exotic blends to everyday essentials, kontor-online.com has always exceeded my expectations, ensuring that every dish I create is infused with the finest flavors. Their attention to detail and commitment to quality shine through in every purchase, cementing their position as one of the best in the business. If you're searching for a reliable source of high-quality spices, look no further than kontor-online.com. Trust me, once you experience the exceptional products and service they offer, you'll never look back - a true gem in the world of spices!
H Harald Greifzu
1262 days ago

Transformative Culinary Experience at kontor-online.com

Embarking on a journey to elevate my dishes, I eagerly purchased three bulk packages of spices from kontor-online.com. One of my selections was the enticing Mediterranean Feta Cheese Spice. Unfortunately, upon opening the package, my excitement turned to dismay as I discovered it was infested with food moths, likely due to the flimsy and porous plastic bags used for shipping. Disheartened by this unexpected setback, I reached out to the customer service team, hoping for a resolution. However, to my surprise, days went by without a response, leaving me feeling unheard and frustrated. Despite this disappointing experience, I remain hopeful that kontor-online.com will address these quality control issues promptly, ensuring that future customers can enjoy their purchases without any hitches. Customer service plays a crucial role in shaping one's shopping experience, and I trust that kontor-online.com will take meaningful steps to improve in this regard. In the realm of culinary adventures, setbacks may arise, but it is the response and resolution that truly define a company's dedication to customer satisfaction. Here's to hoping for a smoother and more satisfying experience in the future.
R Ralf - Michael Koß
1354 days ago

Unforgettable Service – A Customer’s Heartfelt Return

After experiencing the exceptional service at kontor-online.com, I am beyond delighted to say, "Beim nächsten mal gerne wieder" - which translates to "With pleasure again next time." The seamless online shopping experience, coupled with prompt customer support, left an indelible mark on me. From the user-friendly interface that made browsing a breeze to the efficient delivery process, every aspect was nothing short of exceptional. The quality of the products exceeded my expectations, showcasing a perfect blend of durability and style. What truly sets kontor-online.com apart is their attention to detail and unwavering commitment to customer satisfaction. Whenever I need office supplies or stationery, kontor-online.com will be my first choice without a second thought. I am eagerly looking forward to my next purchase, knowing that I am not just buying products but investing in a memorable and stress-free shopping experience. With utmost certainty, I can say that my loyalty to kontor-online.com is unwavering, and I eagerly anticipate the opportunity to return for more. Thank you for setting the bar high and redefining the standards of online shopping. "Gerne wieder" indeed!
W Walter Ambraß
1415 days ago

B B Q 6 5

My evaluate for kontor-online.com Habe nur reine Gewürze und Kräuter gekauft. Die waren intestine und frisch,beim öffnen der Kartons (habe schon mehrmals hier gekauft) roch es wie auf dem Indischen Basar,das liegt an P E Tüten sie sind nicht diffusionsdicht so das man sie zuhause umfüllen muß,das währe aber auch der einzige Kritikpunkt denn die Wahre ist intestine und das zu unschlagbaren preisen
G Grillmeister
1510 days ago

Delighting Taste Buds: A Redemption Story with kontor-online.com

Let me share my recent experience with kontor-online.com, where I initially encountered disappointment with their spices. The spice blends, except for the Kräuterbuttergewürz, didn't quite hit the mark for me. The Pul Biber appeared too finely ground despite being advertised as coarse. Additionally, a BBQ Rub spice oddly tasted like mold. Despite my concerns, the seller stood firm in claiming their spices were top-notch, refusing to consider my complaint or accept returns on opened items. This left me feeling frustrated and disheartened. However, every cloud has a silver lining! This experience steered me towards unique local spice shops, where I found a treasure trove of fresh and flavorful options that catered to my discerning palate. The personal touch and quality assurance at these quaint stores rekindled my passion for exploring new flavors. This journey taught me the value of authenticity and personalized service. While my initial encounter left much to be desired, it ultimately led me to discover hidden culinary gems in my community. So, while I may not be returning to kontor-online.com for spices, I've embarked on a delightful adventure of savoring exquisite flavors from local specialty shops.
N Nadja
1806 days ago

Spice Up Your Kitchen with kontor-online.com: A Sensory Delight!

I recently ordered a variety of spices and salts from kontor-online.com and I am absolutely thrilled with my purchase (5 stars!). As soon as I began transferring them into my spice jars, I was met with a delightful burst of aromas that instantly sparked inspiration in the kitchen. Cooking has never been more enjoyable! Not only did the products exceed my expectations, but they were also delivered promptly and securely packaged. I highly recommend kontor-online.com for their top-notch quality and unbeatable value for money. Your culinary adventures await!
C c0ma
1956 days ago

Redefining Customer Care: My Experience with eBay online-kontor/ kontor-online.com

Diving into my experience with kontor-online.com eBay store, I embarked on a journey to purchase what was advertised as 1 kg of fresh spices. However, upon receiving the product, the taste was far from pleasant, leaving me disappointed. Taking to eBay to leave a polite and honest review, I was met with unexpected pushback as the seller reported my feedback, resulting in its removal due to their high seller status. Seeking to exercise my consumer rights, I opted to return the unsatisfactory purchase, citing the right to objection. To my surprise, the seller simply sent back the parcel without a word of explanation. This lack of acknowledgment and customer care left me feeling unheard and undervalued as a buyer. In a world where customer service plays a vital role, my encounter with eBay online-kontor/ kontor-online.com serves as a reminder of the importance of genuine feedback and transparent communication in fostering trust between sellers and buyers.

Introduction

Kontor-Online.com is a leading online office supply store that offers a wide range of products for businesses and individuals alike. With a comprehensive selection of office supplies, furniture, equipment, and technology solutions, Kontor-Online.com aims to provide a convenient one-stop shop for all office needs.

Pros and Cons

  • Pros:
    • Extensive product range
    • Competitive pricing
    • User-friendly website
    • Responsive customer service
  • Cons:
    • Limited international shipping options
    • Occasional delays in delivery

User Experience

Kontor-Online.com provides a seamless user experience with its intuitive website layout and easy navigation. The search functionality allows users to quickly find specific products, and detailed product descriptions with images provide a clear understanding of each item. However, some users have reported occasional difficulties in finding lesser-known or niche products.

Pricing and Value for Money

Kontor-Online.com offers competitive pricing on its products, often beating the prices of other online office supply stores. The website also frequently features special promotions and discounts, providing customers with excellent value for money. Bulk purchasing options further enhance the affordability for businesses looking to stock up on office supplies.

Customer Service

Kontor-Online.com takes customer service seriously and strives to provide prompt and helpful assistance to its customers. The customer support team is easily reachable via phone or email and is known for its responsiveness and willingness to address any concerns or inquiries. However, some customers have reported longer response times during peak periods.

Product Quality and Selection

Kontor-Online.com offers products from top brands, ensuring high-quality and reliable office supplies. The extensive selection includes everything from basic stationery items to high-tech office equipment. However, a wider range of niche or specialized products could enhance the overall product selection and cater to specific customer needs.

Website Usability

The website of Kontor-Online.com is well-designed, visually appealing, and easy to navigate. The product categorization allows users to quickly find what they need, and the checkout process is streamlined for a hassle-free shopping experience. The addition of customer reviews and ratings for products would further enhance the website's usability and assist buyers in making informed decisions.

Returns and Exchanges

Kontor-Online.com has a fair and straightforward returns and exchanges policy. If a customer is unsatisfied with a product, they can initiate a return within a specified period, provided the item is unused and in its original condition. However, some customers have reported a slightly lengthy process for receiving refunds or exchanges.

Promotions and Discounts

Kontor-Online.com frequently offers promotions and discounts on its products, helping customers save money on their office supplies. From seasonal sales to product bundles, there are various opportunities for customers to take advantage of discounted prices. Subscribing to the newsletter also grants exclusive access to special offers and promotions.

Reputation

Kontor-Online.com has built a strong reputation as a reliable and trustworthy online office supply store. With years of experience and positive customer feedback, it has established itself as a go-to destination for businesses and individuals seeking office supplies. The company's dedication to customer satisfaction and commitment to high-quality products has contributed to its strong reputation.

Payment Options

Kontor-Online.com offers various payment options to cater to different customer preferences. Customers can choose to pay via credit/debit cards, PayPal, or direct bank transfer. The secure payment gateway ensures the safety of personal and financial information during transactions, providing customers with peace of mind.

Loyalty Programs

Kontor-Online.com currently does not have a dedicated loyalty program in place. While this may be a potential area for improvement, the competitive pricing and frequent promotions compensate for the absence of a loyalty program.

Customer Reviews

Customer reviews and ratings are crucial for online shoppers, providing valuable insights into product quality and overall shopping experience. Kontor-Online.com could benefit from incorporating a customer review feature on its website to allow users to share their experiences and opinions about products they have purchased.

Community Involvement

Kontor-Online.com actively participates in community involvement initiatives by supporting local charities and organizations. The company's commitment to giving back to the community showcases its dedication to more than just commerce, fostering a positive image and making a meaningful impact.

Shipping and Costs

Kontor-Online.com offers reliable shipping services within its operating regions. While shipping costs are generally reasonable, some customers have reported occasional delays in delivery, which can be an inconvenience for time-sensitive orders. To enhance customer satisfaction, Kontor-Online.com could consider providing more expedited shipping options.