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Kuiu is an American-based company that specializes in high-performance hunting gear and accessories. Kuiu.com provides a wide range of outdoor gear, including hunting clothes, backpacks, and boots. It is not just any outdoor gear website, but a dedicated platform for hunters who require specialized gear for their outdoor ventures.
Pros and Cons
Pros:
- Kuiu.com provides high-quality hunting gear and accessories that are designed to withstand extreme outdoor environments.
- The website has an extensive product selection with a wide range of options.
- Kuiu.com provides free shipping for orders above $250.
- The website has an easy-to-use interface that makes shopping and product searches a breeze.
Cons:
- Some products on Kuiu.com can be quite expensive.
- The return policy has a short window, which can be quite challenging for customers.
User Experience
Kuiu.com provides a seamless user experience, with a user-friendly interface that makes browsing through its vast product range very easy. The website load times are fast, and the search function is efficient. The site also has a live chat function that customers can use to connect with customer support if they encounter any difficulties.
Pricing and Value for Money
The prices on Kuiu.com can be quite steep. However, the quality of its products is not in doubt. Customers can be assured that their money is well spent, as they will receive high-quality products that are designed to withstand extreme outdoor environments.
Alternatives
Other websites that offer products like Kuiu.com include Cabelas.com, Berkley.com, and Basspro.com. However, Kuiu.com stands out because of its specialized gear for hunters, high-quality products, and excellent customer service.
Customer Service
Kuiu.com provides excellent customer service. The website has a live chat function that customers can use to connect with customer support if they encounter any difficulties. Additionally, the website provides a comprehensive FAQ section that provides answers to common customer queries.
Product Quality and Selection
Kuiu.com provides high-quality hunting gear and accessories that are designed to withstand extreme outdoor environments. The website has an extensive product selection with a wide range of options. Customers can be assured that they will receive top-quality products that are designed for the outdoors.
Website Usability
The Kuiu.com website is easy to navigate, with a user-friendly interface that makes browsing through its vast product range very easy. The website load times are fast, and the search function is efficient. The site also has a live chat function that customers can use to connect with customer support if they encounter any difficulties.
Returns and Exchanges
Kuiu.com has a return policy that allows customers to return their products within 30 days of delivery. However, customers must ensure that the products are in their original packaging and in new condition.
Promotions and Discounts
Kuiu.com provides its customers with promotions and discounts, such as the Kuiu.com 30% Off Sale, which offers customers discounts on select products. Additionally, Kuiu.com provides free shipping for orders above $250.
Reputation
Kuiu.com has a great reputation for providing high-quality hunting gear and accessories. The website has excellent reviews from satisfied customers who praise the quality of its products and customer service.
Payment Options
Kuiu.com provides customers with various payment options, including credit card payments, PayPal, and Apple Pay.
Loyalty Programs
Kuiu.com offers a loyalty program called the Kuiu Mountain Star, which rewards customers for their loyalty. Customers earn points when they purchase products, and they can redeem these points for money off future purchases.
Customer Reviews
Kuiu.com has many positive customer reviews, with customers praising the quality of its products and customer service. Customers are particularly impressed with the durability of Kuiu's products and its excellent customer support.
Community Involvement
Kuiu.com is involved in various community projects and initiatives. The company supports various conservation groups, such as the Wild Sheep Foundation, and is committed to preserving the outdoors.
Shipping and Costs
Kuiu.com provides free shipping for orders above $250. However, customers are responsible for any import taxes, duties, or customs fees that may apply to their orders. Kuiu.com ships its products worldwide, and estimated delivery times vary based on location.
Review Title: I would give it a zero star if possible…
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Review Description: I would give it a zero star if possible There rain gear says 100% waterproof after wearing 12 times mine leek horrible There warranty@kuiu say spray them with a rain gard product to waterproof There 100% guaranteed rain gear like changing oil in your truck I felt they believed I'm super stupid Never again would I recommend they made In China super expensive not guaranteed garage
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Reviewer Name: Alex Pichardo
Review Submission Date: 2022-07-14
Review Title: I bought a pair of shorts only because…
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Review Description: I bought a pair of shorts only because everyone online was swearing up and down about how great they are and only 5 star ratings.For $100 you would certainly hope so.They are true to size, they feel good so far.The only thing is the pockets are too small for my hand to fit into.It is a struggle trying to get my hands into the pockets and also out of them. My hands are no bigger than average. Small pockets with zipper, make pockets an inch wider bigger.If you want something done right you have to design clothes yourself or make alterations.
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Reviewer Name: Exasperated
Review Submission Date: 2022-02-17
Review Title: Rubbish they don’t bother responding
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Review Description: Rubbish, they just don’t respond to issues with orders Had to place two new orders (one cancelled but they delivered anyway!) to replace and these were also unacceptable upon receipt Just want a collection and refund not too much to ask Ps this is a foreign company and they use eshopworld to deliver who are equally as bad! Waste of money, dispute opened
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Reviewer Name: Jannik Isidor
Review Submission Date: 2021-04-14
Review Title: Excellent service
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Review Description: Excellent service and personal help and assistance via mail. International delivery. Not the last time I'll buy my hunting apparal there!! 5 stars for sure!
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Reviewer Name: kgm
Review Submission Date: 2021-02-22
Review Title: This company will bombard you with…
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Review Description: This company will bombard you with adverts, like 3-4 every day.When you try to order their products the website fails to process it and directs you to contact customer service which is nigh on impossible to do.The website is a joke and best avoided.
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Reviewer Name: Emil Lyhne Laasesen
Review Submission Date: 2020-11-27
Review Title: The worst delivery-terms i ever tried
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Review Description: The worst delivery-terms i ever tried. Impossible to communicate with too.
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Reviewer Name: Lucas Gädeke
Review Submission Date: 2020-11-06
Review Title: I ordered clothes worth 2800€ via their…
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Review Description: I ordered clothes worth 2800€ via their online shop! Money was drawn from my bank account but clothes never arrived! Still running after my money 6 weeks later.. KUIU doest seem to feel responsible! Worst costumer service ever!