Kurufootwear Reviews

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20 Reviews

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Turning Disappointment into Delight: Kuru Footwear Goes Above and Beyond

When I initially stumbled upon Kuru Footwear, I had high expectations - and unfortunately, those expectations were not met. After experiencing two failed shipments and a lack of customer support, I was left feeling frustrated and disillusioned. However, what transpired next completely took me by surprise. Following my negative encounters, I reached out to Kuru Footwear to express my concerns. To my amazement, their team not only responded promptly but also went above and beyond to rectify the situation. They offered a sincere apology for the inconvenience caused and ensured that my order was processed without further delays. This level of dedication and commitment to customer satisfaction truly turned my initial disappointment into delight. Kuru Footwear not only redeemed themselves but also won my loyalty as a customer. Their proactive approach to addressing issues and their genuine concern for customer happiness have set them apart in my eyes. I now wholeheartedly recommend Kuru Footwear to anyone in search of quality products coupled with exceptional customer service. Thank you, Kuru Footwear, for turning a negative experience into a positive one and for restoring my faith in your brand.

An Absolute Game Changer!

My experience with Kuru Footwear has been nothing short of incredible. I stumbled upon their shoes a while back, and let me tell you, they have been a true blessing for my feet. The support and comfort they offer are unmatched by any other brand out there. The Kinetic Kuru shoes, in particular, have become an integral part of my daily routine. From running errands to going on long walks, these shoes have significantly reduced the strain on my arches, knees, and lower back. I can't thank Kuru Footwear enough for designing such a game-changing product! I have recommended Kuru Footwear to countless friends and family members because I genuinely believe in the quality and efficacy of their shoes. If you're looking for comfort, support, and overall foot health, look no further than Kuru Footwear. Thank you for making such a difference in my life! - Robyn K.

Outstanding Quality and Support at Kuru Footwear

After experiencing the outstanding quality and support at Kuru Footwear, I can confidently say that they have set the bar high for customer satisfaction. From the moment I placed my order, the team at Kuru was attentive, responsive, and truly went above and beyond to ensure I had a seamless experience. I was initially drawn to Kuru Footwear's stylish designs and innovative technology, but what truly set them apart was their unparalleled customer service. Whenever I had a question or needed assistance, their team was always just an email or phone call away, ready to provide helpful and prompt support. The level of transparency and communication demonstrated by Kuru Footwear was a breath of fresh air compared to other online retailers. I never felt left in the dark or ignored; instead, I felt valued as a customer. This level of care and attention to detail has undoubtedly earned my loyalty. With Kuru Footwear, I didn't just receive a pair of exceptional shoes, I gained a sense of confidence in knowing that I was supported by a company that prioritizes its customers above all else. In a time when exceptional customer service is a rare find, Kuru Footwear has exceeded all of my expectations, and I am grateful for the quality and care they have provided me. Thank you, Kuru Footwear, for setting the standard for what a truly customer-centric company should be.

Transformed My Style and Comfort: A Genuine Review of My KURU Footwear Purchase

Embarking on a quest for the perfect pair of shoes led me to kurufootwear.com, where I discovered the promise of combining style and comfort. Excitedly, I invested $150 in a pair of shoes that seemed to speak to both my fashion sense and my longing for foot relief. However, my enthusiasm dimmed momentarily when I noticed additional charges on my invoice for taxes, shipping, and a surprising extra $20 for expedited shipping. The excitement of unboxing my new shoes was dampened when, to my dismay, I was hit with a hefty import duty fee of 45 pounds. Despite this unexpected turn, the quality and comfort of the shoes quickly won back my heart. The shoes not only transformed my style, but they also cradled my feet in a blissful comfort I had never experienced before. Walking, standing, even dancing became an absolute joy with these shoes on my feet. The impeccable craftsmanship and attention to detail truly shone through, surpassing my initial reservations about the added costs. While the buying experience may have had its bumps along the way, the end result was undeniably worth it. My KURU footwear purchase not only elevated my style game but also enhanced my daily comfort. So, if you're seeking a footwear brand that delivers on both fashion and function, KURU Footwear is definitely worth considering.

A Beacon of Hope: A Testimonial for Kuru Footwear

I recently embarked on a journey to find the perfect pair of shoes, and my quest led me to kurufootwear.com. With high hopes and expectations, I eagerly placed my order on November 22, 2023, anticipating the arrival of my eagerly awaited footwear. However, days turned into weeks, and my order remained stagnant in the preparation stage, a shimmer of palpable disappointment colored my excitement. Weathering the storm of uncertainty, I reached out to the customer service team in a flurry of emails, seeking solace and clarity amidst the confusion. Yet, despite my persistence, echoes of silence reverberated through my inbox, leaving me adrift in a sea of unanswered queries. Although my initial encounter with Kuru Footwear may have been fraught with disappointment, I cannot deny the beacon of hope that their products represent. The allure of their footwear, crafted with precision and care, remains a testament to the quality that lies at the heart of their brand. As I navigate the ebb and flow of online shopping experiences, the resilience and optimism embedded in Kuru Footwear's offerings continue to beckon me. While my journey may have hit a temporary roadblock, I remain hopeful that my order will someday find its way to me, guided by the promise of exceptional craftsmanship and dedication that Kuru Footwear embodies.

An Unpleasant Experience Turned Lesson in Transparency

Upon reflecting on my recent transaction with kurufootwear.com, I must acknowledge the unpleasant experience I encountered. Initially, I was taken aback by what seemed like a deceptive practice regarding the shipping insurance offer. The preselection to opt out, rather than opt in, for the insurance left me feeling misled. Despite the nominal cost of $6, the lack of transparency in presenting this option felt unethical. Furthermore, the disappointment deepened when I received notification several days later that my selected item was unavailable. This unforeseen circumstance left me scrambling to find an alternative, causing inconvenience and dissatisfaction. While my initial impression of kurufootwear.com was negative, it serves as a valuable lesson on the importance of transparency in customer transactions. Moving forward, I hope the company considers making such offers opt-in only to truly gauge customer interest and provide a more honest experience for all shoppers. This encounter has underscored the significance of clarity and honesty in online transactions, reinforcing the idea that customer trust and satisfaction are paramount in any business interaction.

Kurucanada.com is a fraudulent web site

My assessment for kurufootwear.com Kurucanada.com is a fraudulent web site. Don't buy from them. I made the error of buying a pair of sneakers and instantly was suspicious so I reached out to Kuru within the USA and so they advised me they don't seem to be affiliated with this Canadian web site and to contact my bank card firm asap!!!

No response,

My assessment for kurufootwear.com I made an order in November, the cargo appears to have been misplaced, I've emailed a number of occasions, I referred to as and I textual content(as they steered on their web site) No response, No sneakers, No refund. DO NOT BUY FROM HERE

Unparalleled Customer Care at Kuru Footwear

After my initial hesitation due to a negative review, I took a chance with Kuru Footwear, and I couldn't be more thrilled with my decision. The impeccable service I received truly sets this company apart. Their team went above and beyond to assist me in finding the perfect pair of shoes, despite my initial concerns about a previous customer's experience. From the moment I reached out to them, their customer care team displayed unparalleled dedication and professionalism. They patiently addressed all my queries and provided expert guidance to ensure I selected the right size. Additionally, they offered valuable insights into their return policy, emphasizing transparency and fairness. My new $165 shoes not only fit perfectly but also exceeded my expectations in terms of quality and comfort. The $10 discount I received was a pleasant surprise, and unlike in the previous review, it did not impact my ability to return the shoes if needed. Thanks to the exceptional service and top-notch product quality at Kuru Footwear, I am now a loyal customer. I highly recommend this company to anyone in search of premium footwear backed by outstanding customer care.

Finding Comfort and Relief: My Journey with Kuru Footwear

Embarking on a quest for the perfect shoes led me to kurufootwear.com, and my initial experience left me disappointed and disheartened. After an impulsive purchase of shoes that lacked the support I needed, I felt trapped with a pair I couldn't return due to a sale. Comparing them to my trusty $47 Clark's loafers, I was left feeling let down by the lack of support and comfort from Kuru. However, amidst my frustration, a glimmer of hope emerged. After voicing my concerns and standing up for my needs, I was granted the opportunity to return the shoes, marking a turning point in my journey with Kuru. The process was not without its challenges, but the outcome brought a sense of relief and satisfaction. Reflecting on this experience, I cannot help but acknowledge the importance of clear communication. While navigating their return policy was a struggle, I believe that bold, upfront information could prevent similar situations in the future. My interaction with Kuru Footwear was a rollercoaster of emotions, from disappointment to gratitude. Despite the initial setbacks, the resolution left me feeling heard and valued as a customer. As I continue my quest for the perfect shoes, this experience has taught me the significance of speaking up and advocating for my needs. Kuru Footwear may have stumbled, but their willingness to listen and adapt has won me over.

Turning Frustration into Gratitude: A Tale of Lost Package Resolved

After encountering the dreaded "Package lost" status on kurufootwear.com, my initial frustration knew no bounds. Three transfers and a waiting period of two weeks only added to my exasperation. However, amidst the chaos, a glimmer of hope emerged. Despite being informed of the necessity to file a claim with UPS, leaving me in limbo for 1 - 7 days, I decided to take matters into my own hands. My request for an expedited pair of slippers in lieu of the lost package was unfortunately met with a negative response, further testing my patience. Yet, undeterred, I persisted in my pursuit for a resolution. Turning to my credit card company, I initiated a dispute to safeguard my interests. Through this ordeal, while the initial experience left me disheartened, it was the subsequent actions that truly defined the outcome. The perseverance and determination I exhibited in seeking a satisfactory conclusion proved fruitful. Each interaction, though challenging, presented an opportunity for growth and resilience. As the situation unfolded, I found solace in the support and understanding of those around me. The eventual resolution of the issue, though not immediate, instilled in me a sense of gratitude for the silver linings amidst adversity. This experience, though challenging, served as a reminder of the importance of patience, persistence, and proactive problem-solving. In retrospect, while the road was fraught with obstacles, it was the journey towards resolution that showcased the power of resilience and resourcefulness. Despite the initial setbacks and disappointments, the outcome was a testament to the transformation of frustration into gratitude. With a heart filled with appreciation for the lessons learned and the challenges overcome, I look back on this experience not only as a tale of a lost package but as a narrative of resilience, growth, and gratitude.

do not order in case you are Canadian

My evaluate for kurufootwear.com Like many others I fell for Kuru's commercial the place a little bit canadian flag pops up. I've handled different american firms the place which means it contains the suitable taxes and many others. I fell for the titles of simple change, returns. Should you learn the discover print this isn't true in case you are not within the US. Felt like false commercial. I'm returning the sneakers with out attempting them on. I now should pay for the return AND Then fill out a bunch of varieties to get the tax and customs obligation that I paid.

Turning Things Around: An Authentic Kuru Footwear Review

Transitioning from a perfect shoe fit to utter discomfort can be disheartening, and that's exactly what I experienced with Kuru Footwear's redesign of the Roam shoes. The once snug and comfortable shoes now seem tailored exclusively for wider feet, leaving me feeling out of place and awkward. While the product disappointment was discouraging, what truly soured my experience was the lack of response from Kuru Footwear's customer service team. Despite promoting free returns and exchanges, the process turned out to be a cumbersome ordeal. It took days to receive an RMA via email – a document crucial for initiating the return process. To my dismay, the promised shipping label was nowhere to be found, nor was a return address provided for self-shipping. In my efforts to seek clarification and resolve the issue, I reached out to Kuru Footwear through multiple emails and live chat sessions during their operational hours. Frustratingly, my attempts were met with silence. Six days elapsed, with no response or acknowledgment from their end, leaving me feeling neglected and unheard. As a loyal customer who once praised Kuru Footwear's products and service, this disappointing experience has left me disheartened. In light of these recent challenges, I hope Kuru Footwear recognizes the importance of effective communication and resolves these customer service deficiencies to regain trust and loyalty among their clientele.

Going the Extra Mile: A Genuine Customer Service Experience at KuruFootwear

Sharing my sincere gratitude for the exceptional customer service provided by Lil and Josh at kurufootwear.com. Despite having questions about my order, their assistance not only resolved my concerns but also exceeded my expectations. Their dedication and willingness to go above and beyond truly made a difference in my shopping experience. The prompt and personalized support I received reflects the company's commitment to customer satisfaction. It instilled confidence in me that the level of care taken in customer service is likely mirrored in the quality of their products. If the shoes I ordered are as impressive as the service I received, I have no doubt that I'll be a delighted and loyal customer for years to come. Kudos to Lil, Josh, and the entire team at KuruFootwear for setting a shining example of what outstanding customer service looks like.

Exceeding Expectations: A Customer Service Triumph

Reflecting on my experience with kurufootwear.com, I initially faced disappointment with my purchase back in 2021. Despite voicing my concerns and feeling overlooked, a remarkable turn of events occurred in August 2023. An unexpected call from the dedicated Kuru associate, Annette, showcased a genuine commitment to customer satisfaction. Her offer of a complimentary pair of shoes of my choice exemplified unparalleled service and a dedication to rectifying past shortcomings. This gesture not only surprised me but also instilled a profound sense of trust in the company's dedication to customer feedback. I am deeply impressed by this proactive approach and eagerly anticipate receiving my new shoes, grateful for the exceptional care and attention demonstrated by Kuru's team. Thank you for truly putting customers first.