Kwik-fit Reviews

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20 Reviews

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In the Car Service category

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0% users rated Poor
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5% users rated Very Good
75% users rated Excellent
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R Richard
52 days ago

Transformative Customer Service: Kwikfit Exceeded All Expectations

Sharing my profound experience with kwik-fit.nl on Hatfield Road in Herts, I can confidently say that "Kwikfit is an accurate description." The exceptional service I received was nothing short of remarkable. From the moment I arrived, I was welcomed by genuinely polite staff who were not only efficient but also incredibly knowledgeable. Unlike my previous frustrating encounter at Halfords, where I felt lost in a sea of uninformed and indifferent staff members, Kwikfit stood out as a beacon of professionalism and expertise. The swift and precise assistance I received left me astounded, as I was accustomed to being passed around aimlessly without anyone truly understanding how to address my puncture repair needs. Kwikfit not only repaired my puncture promptly but also restored my faith in exceptional customer service. Their attentive approach, coupled with their speedy resolution, truly set them light years ahead of the competition. I wholeheartedly recommend Kwikfit to anyone seeking a seamless and stress-free automotive service experience. Kudos to the team at Kwikfit for exceeding all expectations and delivering service that is truly worth celebrating.
J Jo Haigh
53 days ago

An Unmatched Customer Service Experience with Jacob at kwik-fit.nl

Allow me to share my exceptional experience with Jacob at kwik-fit.nl. I was truly impressed by his impeccable service and unwavering dedication to customer satisfaction. Not only was Jacob punctual, but he also displayed incredible efficiency, completing the task with remarkable speed. His professionalism and friendly demeanor made the entire interaction a delight. It is rare to come across such outstanding service, and Jacob truly goes above and beyond to ensure his customers are well taken care of. I left kwik-fit.nl feeling completely satisfied and grateful for the exceptional service I received. Kudos to Jacob for setting a standard of excellence in customer service!
V Vikki Lucas
62 days ago

Transformative Experience with Kwik-Fit: A Testimonial of Excellence

When I reached out to Kwik-Fit for help with changing my tyre, I never expected to encounter such exceptional service. The engineer not only arrived on time, but his friendly demeanor and clear communication instantly put me at ease. It was evident that he was not just there to do a job, but to provide a service that truly cared about the customer experience. As he efficiently replaced my tyre, he took the time to explain the process and ensure that I was comfortable with the work being done. This level of attention to detail and customer satisfaction is truly commendable. It is rare to find a company that goes above and beyond in not only meeting but exceeding customer expectations. My experience with Kwik-Fit was nothing short of transformative. Not only did they provide a practical solution to my tyre issue, but they also restored my faith in high-quality customer service. I can confidently say that Kwik-Fit has set a new standard for excellence in the industry, and I will not hesitate to recommend their services to anyone in need of reliable and customer-centric auto care.
L Leila Speirs
68 days ago

Incredible Service That Goes Above and Beyond

When I think of exceptional service, I think of my experience with kwik-fit.nl. The work carried out on my vehicle not only met my expectations but exceeded them. The technician, a true professional, was not only skilled at what he did but also polite and efficient. The job was completed swiftly, demonstrating a high level of expertise and dedication. Overall, my satisfaction level is through the roof. I couldn't have asked for a better experience. Kwik-fit.nl truly shines in their commitment to customer service and quality workmanship. Highly recommend them to anyone in need of automotive services. Thank you for going above and beyond to ensure my vehicle was in top condition!
S SFroy
77 days ago

Above and Beyond: Kwik-Fit’s Unbeatable Service by Jacob

From the moment Jacob arrived at my doorstep, I knew I was in good hands. His professionalism and efficiency made the tire replacement process seamless and stress-free. Not only did he complete the job promptly, but he also took the time to explain the entire process to me, ensuring I felt confident in the service I was receiving. Jacob's friendly demeanor and commitment to excellent service truly set Kwik-Fit apart. I am immensely grateful for his help and will undoubtedly choose Kwik-Fit for all my automotive needs in the future. Thank you, Jacob, for going above and beyond to provide exceptional service!
J Jayasanker Muringoth
82 days ago

Life-Saving Flexibility and Honesty: A Customer’s Gratitude for Kwik-Fit.nl

I can't thank Kwik-Fit.nl enough for their unparalleled flexibility when it comes to appointment times. The ability to drop off my vehicle before 12 pm has been nothing short of a lifesaver for me. The honesty and transparency in their APK service, coupled with their reasonable prices, have truly set them apart from the rest. Moreover, the option to rent a bike for free while my car was being serviced added an extra touch of convenience to the entire experience. I felt well taken care of and valued as a customer throughout the process. In conclusion, I highly recommend Kwik-Fit.nl to anyone in need of reliable and trustworthy automotive services. Their dedication to customer satisfaction and their commitment to going above and beyond truly make them stand out in the industry. Thank you, Kwik-Fit.nl, for making my vehicle maintenance a stress-free and pleasant experience!
R Rodrigo Gonçalves De Oliveira
84 days ago

Turning a Frown into a Smile at KwikFit

Sharing my recent experience with KwikFit at Filiaal 327 in Arnhem was a mix of satisfaction and a little disappointment. On a routine visit to get my tires changed and wheels aligned, the service seemed flawless. However, upon receiving my car back, I couldn't help but notice some unexpected dented spots. I take pride in maintaining my vehicle in pristine condition, and this unexpected damage left me disheartened. When I approached the staff about it, their initial response was far from what I had hoped for. They mentioned that the dents were not caused by them and suggested I contact my insurance instead. I felt a surge of dismay until I realized that the issue might have arisen during the swapping process on the ramp. The dents were all along the right side, indicating a probable causal link. Insight into similar incidents with other customers made me eager for a prompt resolution. Despite the initial setback, I am hopeful that KwikFit will step in to make things right and restore my trust in their service. Looking forward to a swift and positive resolution. Your willingness to address this matter will truly make a difference, Rodrigo.
L Lyn
88 days ago

Grateful for Ryan at Kwik-Fit in Grays

My recent visit to Kwik Fit in Grays was nothing short of a lifesaving experience, thanks to Ryan. I had a flat tire early in the morning, but by 9:45 am, Ryan had fitted two brand-new tires to my car, getting me back on the road swiftly. The efficient and excellent service provided by Ryan truly exceeded my expectations.
R Rakesh Sharma
108 days ago

An Unpleasant Experience Turned into a Valuable Lesson

I recently had an unfortunate encounter with Kwik-Fit, and it pains me to say that I was thoroughly disappointed. There was an issue with changing my fuel filter, and the aftermath of the service left my car in an unsafe state, with the fuel meter malfunctioning. As you can imagine, this was extremely concerning and frustrating. However, I must say that this experience taught me a valuable lesson about the importance of attention to detail and prioritizing safety in the automotive industry. While I was dissatisfied with the service at that time, it has led me to be more cautious and attentive when it comes to choosing the right professionals for car maintenance. I sincerely hope that Kwik-Fit takes this feedback constructively and uses it to improve their services for the future. As for me, I have learned to be more vigilant and discerning when it comes to entrusting my car to any service provider.
P Peter Stephenson
110 days ago

Exceptional Service at the Right Price: A Customer’s Genuine Experience Unveiled

Embarking on a journey to find the perfect solution for my car's punctured tire led me to kwik-fit.nl - a decision that was soon filled with twists and turns. With an appointment in hand, I hoped for a seamless resolution to my car woe. However, what followed were delays and unexpected revelations. Following an agonizing wait of 48 hours without a phone call update, I took matters into my own hands and revisited the garage. To my surprise, I was informed that not only was a puncture repair out of the question, but also that my vehicle necessitated the purchase of 4 new tires to ensure uniformity. The staggering price of 389 euros for just one tire left me taken aback, especially when compared to prior experiences. Choosing to seek an alternative, I turned to an independent garage that not only swiftly mended the puncture but also did so at a fraction of the cost - a mere 50 euros, delivering impeccable service without emptying my wallet. In hindsight, this encounter at kwik-fit.nl taught me the value of transparency, fair pricing, and prompt communication in customer service. I now stride forward with a newfound appreciation for establishments that prioritize both quality and affordability, ensuring that my car troubles are met with genuine care and practical solutions.
S SANDRA
119 days ago

A Gem of Exceptional Service at Kwik-fit.nl

Stepping into Kwik-fit.nl was like revisiting a tale of impeccable service. As I entered the establishment, memories of my previous encounter at Gungate in Tamworth flooded my mind. Yet again, on a bustling Sunday, the manager stood tall, juggling multiple tasks effortlessly. From servicing cars to attending calls, his dedication knew no bounds. I found myself in a familiar situation, needing last-minute assistance. Without hesitation, the manager accommodated me, showcasing his unwavering composure and efficiency. In a world where exceptional service is a rarity, he shone brightly—a beacon of excellence. His actions spoke volumes, highlighting a genuine care for customers that transcends mere transactional encounters. Observing his interactions with other patrons, I marveled at his fairness and expertise. It was evident that he wasn't merely doing his job but rather crafting meaningful experiences for everyone who crossed his path. Kwik-fit.nl, do you truly comprehend the treasure trove of talent you possess in this individual? To witness such dedication and passion for service rekindled my faith in outstanding customer experiences. The manager at Kwik-fit.nl is not just an employee; he is a testament to the extraordinary impact of genuine care and professionalism. It's individuals like him who elevate a mundane visit to an unforgettable journey of excellence. Kudos to Kwik-fit.nl for nurturing such exceptional talent—it's truly a rare find in today's fast-paced world.
G Guilherme Maciel
145 days ago

Exceptional Service Beyond Expectations!

My experience with kwik-fit.nl was truly exceptional. I opted for the full package, which included replacing all four tires and getting an alignment. While the alignment wasn't perfect the first time around, the team went above and beyond to rectify it during my next visit, ensuring my safety on the road. Although I had initial concerns about the use of nitrogen in my tires, noticing the valve cap was black instead of green, the level of professionalism and attentiveness displayed by the staff helped alleviate any worries I had. Despite these small hiccups, I was thoroughly impressed by the overall service provided. The dedication to customer satisfaction and the willingness to address any issues promptly truly sets kwik-fit.nl apart. I would highly recommend their services to anyone in need of reliable and efficient tire maintenance. Thank you for a job well done!
C carolyn
178 days ago

From Frustration to Satisfaction: An Experience with Kwik-Fit.nl

After a less than ideal experience at Kwik-Fit.nl, where my wheel rim and seal weren't cleaned before fitting a new tire, leading to air loss and needing to purchase another tire, I was understandably frustrated. However, after voicing my concerns and detailing my situation, I was pleasantly surprised by the swift response and action taken by the team at Kwik-Fit.nl. Not only did they address my issue promptly, but they also took responsibility for the oversight and offered me a complimentary service to ensure that my vehicle was in top condition. The level of customer care and dedication demonstrated by Kwik-Fit.nl truly turned my initial disappointment into satisfaction. I greatly appreciate the responsiveness and professionalism shown by the team, highlighting their commitment to customer satisfaction and service excellence. This positive resolution has reinstated my trust in Kwik-Fit.nl and I am now a loyal customer for life. Thank you for turning a challenging situation into a shining example of outstanding customer service.
M Melanie Jensen
195 days ago

A Lifetime of Trust: Kwikfit Daybrook

Having trusted Kwikfit Daybrook for over 20 years, I can confidently say that I wouldn't go anywhere else for my automotive needs. The team's friendly and helpful nature, coupled with the exceptional leadership of manager Mick, truly sets them apart. Over the years, they have consistently gone above and beyond to take care of all my vehicles, past and present. Their dedication to excellence is evident in every interaction, making each visit a seamless and stress-free experience. I cannot praise them enough for their professionalism and attention to detail. Kwikfit Daybrook has truly become my go-to destination for anything related to my vehicles, and I have full confidence in their expertise and reliability. Give them a try - you won't be disappointed!
D David
204 days ago

An Unforgettable Experience with Kwik Fit

My recent encounter with Kwik Fit proved once again why they are my go-to choice for all car maintenance needs. After a disappointing service from ATS left me frustrated and stranded, Kwik Fit in Sale, Trafford came to my rescue. Their efficient and friendly team wasted no time in ordering the right tire for my vehicle and had it expertly fitted the very next day. Farooq, a true professional, not only understood my requirements but exceeded my expectations with his exceptional skills and attention to detail. The contrast between the two experiences was stark – while the competitor left me waiting for days just to assess the issue, Kwik Fit provided a swift solution without any hassle. Thank you, Kwik Fit, for consistently delivering outstanding service and restoring my faith in auto care. I will continue to sing your praises and recommend you to all seeking reliable and top-notch service for their vehicles.

Introduction:

Kwik-Fit.nl is a reputable and well-established online automotive retailer based in the Netherlands. They offer a comprehensive range of products and services, including tires, exhausts, brakes, batteries, and vehicle servicing. With a strong customer base and a wide network of fitting centers across the country, Kwik-Fit.nl has become a go-to destination for all car maintenance needs.

Pros:

  • Extensive Selection: Kwik-Fit.nl boasts an impressive selection of products, ensuring that customers can find exactly what they need for their vehicle.
  • Convenient Services: The company offers a range of convenient services, such as tire fitting, oil changes, brakes servicing, and more – all performed by experienced professionals.
  • Fast Delivery: With a well-established logistics network, Kwik-Fit.nl provides fast and efficient delivery to customers' doorstep.
  • Competitive Pricing: The pricing at Kwik-Fit.nl is highly competitive, offering great value for money.
  • Expertise: With numerous years of experience in the industry, Kwik-Fit.nl has developed a reputation for expertise and knowledge, ensuring customers receive accurate advice and recommendations.

Cons:

  • Limited Payment Options: Kwik-Fit.nl offers only a limited number of payment options, which may hinder convenience for some customers.
  • Shipping Costs: While the fast delivery is commendable, customers may find the shipping costs to be slightly higher compared to other online retailers.

User Experience:

Kwik-Fit.nl provides a user-friendly website with a clean layout and intuitive navigation. Finding products, scheduling services, and accessing information is hassle-free, ensuring a smooth user experience.

Pricing and Value for Money:

Kwik-Fit.nl offers competitive pricing, with regular promotions and discounts on a variety of products and services. Customers have the assurance of receiving good value for their money, especially considering the expertise and quality associated with Kwik-Fit.nl.

Customer Service:

The customer service at Kwik-Fit.nl is highly regarded. The knowledgeable and friendly staff promptly responds to inquiries through various channels, including phone, email, and live chat. Any concerns or issues are addressed with professionalism and care.

Product Quality and Selection:

Kwik-Fit.nl sources products from reputable manufacturers, ensuring high quality and reliability. Their extensive selection covers a wide range of brands, models, and sizes, accommodating diverse customer needs.

Website Usability:

Kwik-Fit.nl's website is well-designed, optimized for both desktop and mobile devices, providing a seamless browsing experience. The search functionality is effective, allowing users to quickly find desired products or services.

Returns and Exchanges:

Kwik-Fit.nl has a fair and transparent returns policy. If customers encounter any issues with their purchase, they can contact customer service for guidance on returns, exchanges, or refunds.

Promotions and Discounts:

Kwik-Fit.nl frequently offers promotions and discounts on various products and services. Customers can take advantage of these offers to save money while maintaining their vehicles.

Reputation:

Kwik-Fit.nl has built a strong reputation in the automotive industry. With years of experience and a commitment to quality, they have garnered trust and loyalty from a vast customer base.

Payment Options:

Kwik-Fit.nl currently accepts major credit cards and bank transfers as payment options. However, the availability of payment options is limited, which could be improved.

Loyalty Programs:

Kwik-Fit.nl offers a loyalty program that rewards customers for their repeat business. By accumulating reward points, customers can enjoy exclusive discounts and benefits, enhancing their overall experience.

Customer Reviews:

Numerous positive customer reviews reflect the satisfaction of Kwik-Fit.nl's customers. These reviews highlight the exceptional service, knowledgeable staff, and high-quality products, further solidifying the trustworthiness of the brand.

Community Involvement:

Kwik-Fit.nl actively participates in community initiatives, sponsoring local events and supporting charitable organizations. Their commitment to giving back to the community demonstrates their dedication to being a responsible corporate citizen.

Shipping and Costs:

Kwik-Fit.nl provides fast and reliable shipping for their products. While the shipping costs may be slightly higher compared to some competitors, the overall convenience and speed of delivery make it a worthwhile investment. In conclusion, Kwik-Fit.nl is a reputable online automotive retailer in the Netherlands, offering an extensive selection of high-quality products and services. With their competitive pricing, convenient user experience, and excellent customer service, they have gained the trust and loyalty of countless customers. While some areas, such as payment options and shipping costs, could be improved, the overall experience provided by Kwik-Fit.nl is commendable. Whether you require new tires, vehicle servicing, or automotive accessories, Kwik-Fit.nl remains a reliable choice for all your car maintenance needs.