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Lab Series is a well-known skincare brand that offers high-quality grooming products specifically designed for men. With a focus on innovation and using advanced technologies, Lab Series has developed a wide range of skincare products that are tailored to meet the needs of men's skin.
Pros and Cons:
Pros:
- Offers a range of products specifically designed for men's skin
- Uses advanced technologies and ingredients
- Offers a variety of products to suit different skin types and concerns
- Website is easy to navigate and informative
- Provides free samples with every order
Cons:
- Some products can be expensive
- Limited product selection compared to other skincare brands
User Experience:
The Labseries.com website is easy to navigate and provides a wealth of information about their products. Users can easily browse different product categories, read detailed product descriptions, and learn about the ingredients used in each product. Additionally, there is a helpful "Skin Diagnostic" tool that helps users identify the best products for their individual skincare needs.
Pricing and Value for Money:
Lab Series products can be more expensive than other skincare brands on the market, but they use advanced technologies and ingredients to produce high-quality products that are specifically tailored to men's skin. Overall, the products are worth the investment for those looking for effective skincare solutions.
Alternatives:
Some of the top alternatives to Lab Series include:
- Kiehl's: Another high-end skincare brand that offers a range of products for men.
- Clinique for Men: A well-known brand that offers a range of skincare products specifically designed for men.
- Baxter of California: A popular grooming brand that offers a range of skincare, haircare, and shaving products.
Customer Service:
Lab Series offers excellent customer service, with a helpful customer support team that can assist with any questions or concerns. Additionally, the website provides detailed information about shipping, returns, and exchanges, making it easy for customers to navigate.
Product Quality and Selection:
The quality of Lab Series products is top-notch, with a focus on using advanced technologies and ingredients to create effective skincare solutions for men. While the product selection is somewhat limited compared to other skincare brands, the products that are available are effective and cater to a variety of skin concerns.
Website Usability:
The Lab Series website is easy to navigate, with a user-friendly interface that allows users to browse products, read product descriptions and reviews, and make purchases easily.
Returns and Exchanges:
Lab Series offers a straightforward return and exchange policy, allowing customers to return products within 30 days of purchase for a full refund or exchange. Additionally, the website provides detailed information about the returns process, making it easy for customers to navigate.
Promotions and Discounts:
Lab Series occasionally offers promotions and discounts on their products, with a variety of deals available throughout the year. Additionally, the website provides free samples with every purchase, allowing customers to try out new products before committing to a full-sized purchase.
Reputation:
Lab Series has a positive reputation in the skincare industry, with many customers praising the effectiveness of their products. Additionally, the brand has been featured in several publications and has won multiple awards for their innovative skincare solutions.
Payment Options:
Lab Series accepts a variety of payment options, including major credit cards and PayPal.
Loyalty Programs:
Lab Series does not currently offer a loyalty program.
Customer Reviews:
Customer reviews are overwhelmingly positive, with many customers praising the effectiveness of Lab Series products and the quality of customer service.
Community Involvement:
Lab Series is not currently involved in any major community initiatives or charitable organizations.
Shipping and Costs:
Lab Series offers free standard shipping on all orders over $50, with expedited shipping options available for an additional fee. Overall, shipping costs are reasonable and in line with other skincare brands.
Review Title: Lab Series has been going down hill for…
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Review Description: Lab Series has been going down hill for some time now, all the products I loved have been discontinued. Now with the package rebranding to a colour that looks like grey waste pipes, it’s impossible to tell the difference between Lab Series and Clinique, no longer looks like a premium brand. Disappointed.
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Reviewer Name: Ken
Review Submission Date: 2020-07-19
Review Title: Products are not good
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Review Description: Products are not good, they are like standard supermarket brand products,Customer support isn't good either, they promise free gifts/samples with orders (Which were also confirmed on the web page as I ordered online) but they never turn up.... Avoid this brand for sure
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Reviewer Name: david jenner
Review Submission Date: 2020-07-10
Review Title: Poor on line service
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Review Description: Poor on line service. I placed an order enticed that you could select some f.o.c samples. Order was delivered without samples and when queried was told they probably didn't have them at despatch point. Don't offer what you can't deliver!. Will not order on line again.
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Reviewer Name: Andrew Cox
Review Submission Date: 2020-06-20
Review Title: Lockdown Issues
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Review Description: I encourage everyone thinking about ordering to wait until after lockdown is over. Lots of mailshots and discount offers but no ability to fulfil the order and absolutely no customer service to speak to whatsoever.
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Reviewer Name: Owen
Review Submission Date: 2020-05-17
Review Title: Average products at extortionate prices
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Review Description: I have used afew moisturisers, face wash and the shower gel and these products are average, no better than mid price products.I also ordered from their website and was supposed to be receive 2 free samples but didn't. Maybe this is due to the lockdown and they have run out of stock but after emailing them 5 or so days ago... No reply
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Reviewer Name: Daniel Bond
Review Submission Date: 2018-05-30
Review Title: Been using their products for two years…
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Review Description: Been using their products for two years with excellent results. Always been fast delivery, no problems at all. If you already use their products, order online for free delivery, free samples and lots of special offers.If you don't use them, and care about looking after yourself, consider ordering now...