Users Voice for Lampade

27% users rated Terrible
2% users rated Poor
2% users rated Average
10% users rated Very Good
60% users rated Excellent
Pie Chart Review Representation for Lampade
Lampade Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.4 4.4 4.1 1 3.8
Oct 2022 2 4.4 4.6 3.9 1 3.7
Nov 2022 3.1 2.7 4.2 4.1 1 5
Dec 2022 5 5 5 5 5 5
Mar 2023 3.4 4.6 3.6 3 1 2.7
Line Chart for Rating of peer stores

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Detailed Lampade Review by

Introduction

Lampade.it offers a wide range of lighting solutions for homes and offices alike. The website is easy to navigate, and the products are well-categorized. They have a team of experts who are knowledgeable about lighting and offer personalized advice to help customers make informed decisions.

Pros and Cons

Pros:
  • Large selection of lighting products
  • Expert advice from knowledgeable staff
  • Easy navigation and search options on the website
  • Good prices and value for money
  • Community involvement through social media
Cons:
  • No live chat support
  • Some products may have limited availability
  • Shipping costs may vary depending on location

User Experience

Lampade.it provides a user-friendly interface with easy navigations and search options on the website, ensuring that customers can find what they are looking for with ease. The site is also mobile-friendly, making it easy to shop from mobile devices.

Pricing and Value for Money

Lampade.it offers competitive prices with good value for money. They offer a wide range of lighting products at affordable prices, ensuring that customers can find the perfect product within their budget.

Alternatives

There are several other lighting websites available in the market, including Lumens, YLighting, and Hive Modern. However, Lampade.it stands out for its personalized advice from expert staff and community involvement through social media.

Customer Service

Lampade.it offers excellent customer service with knowledgeable staff who provide personalized advice to customers. They have a comprehensive FAQ section and a customer support team that responds promptly to queries.

Product Quality and Selection

Lampade.it provides good quality lighting solutions from reputable brands. Their product selection includes a wide range of styles and designs, ensuring that customers can find the perfect product to suit their needs.

Website Usability

Lampade.it has a user-friendly website that is easy to navigate. It offers excellent search options allowing customers to filter products by brand, price, style, and other criteria. The site is also mobile-friendly, ensuring that customers can shop from their mobile devices.

Returns and Exchanges

Lampade.it offers a hassle-free return policy for products that are defective or damaged during shipping. Customers can contact their customer service team to arrange for a return or exchange.

Promotions and Discounts

Lampade.it regularly offers promotions and discounts to its customers, ensuring that they can purchase high-quality lighting solutions at affordable prices.

Reputation

Lampade.it has an excellent reputation for providing quality lighting solutions and excellent customer service. They have received positive reviews from their customers on various platforms, including Trustpilot.

Payment Options

Lampade.it offers various payment options, including Credit Card, PayPal, and Bank Transfer, making it convenient for customers to make payments.

Loyalty Programs

Lampade.it currently does not offer any loyalty programs.

Customer Reviews

Lampade.it has received positive reviews from its customers on various platforms, including Trustpilot. The customers have commended the company for the quality of its products, customer service, and competitive pricing.

Community Involvement

Lampade.it is involved in its community through various social media platforms, including Facebook, Twitter, and Instagram. They share information about their products, promotions, and discounts, and engage with their customers.

Shipping and Costs

Lampade.it offers free shipping within Italy for orders over €99. Shipping costs vary depending on the location and product weight. Customers can contact their customer support team to get a quote before making a purchase. In conclusion, Lampade.it is an excellent online lighting solution offering quality products, expert advice, and competitive pricing. Customers are sure to find the perfect lighting solution to suit their needs at an affordable price.

Lampade Recent User Reviews

User Rating

5 stars

18

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Reviewer Name: Andrea Brunetti

Review Submission Date: 2022-12-06

Review Title: Prodotto con ottimo rapporto qualità…
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Review Description: Prodotto con ottimo rapporto qualità prezzo, come descritto.Ho avuto un problema con due paralume delle lampade da giardino e me le hanno sostituite tutte 6, nonostante fossi appena uscito dalla garanzia.Questo è oltre la gentilezza e la serietà. Sentiti cimplimenti

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Reviewer Name: Gaetano Castro

Review Submission Date: 2022-12-04

Review Title: Tutto ok per un ordine di un…
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Review Description: Tutto ok per un ordine di un lampioncino sella color ruggine in sostituzione di uno che si è rotto dopo 10 anni. Spedizione veloce e soprattutto molto ben imballata con BRT.

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Reviewer Name: Roberto Regoli

Review Submission Date: 2022-12-02

Review Title: Pessima esperienza
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Review Description: Pessima esperienza, non arrivano gli articoli, sbagliano il numero dei pezzi.

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Reviewer Name: Glauco Faroni

Review Submission Date: 2022-11-08

Review Title: Ho ricevuto una lampada già usata da…
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Review Description: Ho ricevuto una lampada già usata da qualcuno malamente. Mi sono lamentato e mi é stato proposto un rimborso del 15%,del tutto insoddisfacente. Avrei dovuto rispedire indietro l'oggetto che era giunto con la confezione lacerata a mie spese. Mai più.

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Reviewer Name: Giulia

Review Submission Date: 2022-10-30

Review Title: Veli Foliage Slamp
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Review Description: Ho acquistato la lampada Veli Foliage Applique di Slamp a un prezzo super concorrenziale. Non avevo mai ordinato da questo sito prima ma posso dire di essere pienamente soddisfatta. L'ordine è stato evaso il giorno dopo e in 3 giorni è arrivato a casa perfettamente imballato e con il tracking sempre aggiornato. Non posso dare un'opinione sul servizio clienti perchè non ne ho usufruito ma sicuramente terrò in considerazione lampade.it per acquisti futuri.

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Reviewer Name: Pietro

Review Submission Date: 2022-10-15

Review Title: Sconto inesistente e ingannevole
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Review Description: Acquistato delle lampade con uno sconto che dopo il pagamento mi sono accorto che lo sconto nella fattura risultava ma a 0€.Ho inviato una mail all’assistenza e non mi hanno mai risposto.Pessimi e poco seri.

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Reviewer Name: La Dany Ruffini

Review Submission Date: 2022-10-13

Review Title: lampadario
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Review Description: ho acquistato un lampadario appena arrivato nn funzionava, ho fatto il reso.. dicono che può succedere uno su 1000. poi arrivato un altro da un paio d'anni nn funzionano bene i led sfarfallano prima uno, poi due, adesso tutti. orribile acquisto... lho pagato molto e nn vale nemmeno un euro, e di plastica scadente molto piccolo rispetto le foto, delusa mi fermo qui.!

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Reviewer Name: Alessandra

Review Submission Date: 2022-09-09

Review Title: Ho ordinato due plafoniere
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Review Description: Ho ordinato due plafoniere, una mi è arrivata rotta con una confezione semi rotta e già aperta, forse dipende dalla spedizione Gruppo Bartolini, sta di fatto che non acquisterò più nulla e non ho voglia di perdere tempo con restituzioni!

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Reviewer Name: Giada Ceccobelli

Review Submission Date: 2022-08-29

Review Title: PRODOTTO MAI CONSEGNATO
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Review Description: Ho passato un mese alla ricerca del mio pacco ed ogni volta veniva consegnato in una filiale diversa dell'Italia.Non ho mai avuto un vero e concreto aiuto da parte del personale ma soltanto prese in giro. Vi do un consiglio NON ACQUISTATE MAI

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Reviewer Name: Daniele

Review Submission Date: 2022-07-21

Review Title: Super azienda, precisi puntuali e trasparenti
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Review Description: Super azienda! Ho effettuato due acquisti a distanza di un anno, in entrambi i casi mi sono trovato benissimo. Dall'acquisto all'arrivo sono passati 4 giorni, in cui ho ricevuto aggiornamenti man mano che l'ordine andava avanti. Super precisi, corretti, informazioni puntuali. I prodotti in sé erano di ottima fattura. Raramente recensisco ma in questo caso se lo meritano proprio