Landsend Recent User Reviews
Duration
👤
Reviewer Name: Loulou
Review Submission Date: 2022-11-30
Review Title: I dropped a return in my mailbox…
Review Submission Date: 2022-11-30
Review Title: I dropped a return in my mailbox…
Review Description: I dropped a return in my mailbox 11/13/22. As of today 11/30, still no credit.. called LE, I was told the PO needs 20 days to deliver. Very strange that this is the only company that takes that long for a return to be credited.
👤
Reviewer Name: s graves
Review Submission Date: 2022-11-25
Review Title: Lands End does NOT honor coupons
Review Submission Date: 2022-11-25
Review Title: Lands End does NOT honor coupons
Review Description: I placed an order Thurs evening with a 50% off coupon. Fri morning I received a better coupon at 60% off. I logged in and there is now an even better coupon (70% off). Lands End would not honor either of the better coupons. All other stores I purchase from will honor a lower price coupon/sale within 5-10 days. So, I cancelled the order (note - there were 2 pr custom hemmed pants among other items) and re-ordered. There is so much I could say about their business model and being wasteful. So glad I don't have any LE stock!!
👤
Reviewer Name: Tony Strassen
Review Submission Date: 2022-11-25
Review Title: Won't stop emails.
Review Submission Date: 2022-11-25
Review Title: Won't stop emails.
Review Description: My wife and I have shopped at Lands End in the past and been very happy with the products and service. Despite not having ordered recently I am being bombarded wit several marketing emails eac day. I have tried to alter the frequency or unsubscribe but it always say that the site is not available,. In a desperate to stop my mailbox filling up I have emailed direct to their customer service. If this doesn't work I will just block all their emails
👤
Reviewer Name: Tlj
Review Submission Date: 2022-11-23
Review Title: Poor Customer Service
Review Submission Date: 2022-11-23
Review Title: Poor Customer Service
Review Description: Unfortunately I placed an online order by mistake. The next day I contacted customer service to cancel the order and was told I couldn't because it had shipped. I had no received an email verifying shipment but the customer service rep said it would be coming and the only option would be to pay the cost for returning back to them. Will never buy from Lands End again!!
👤
Reviewer Name: David H Schroeder
Review Submission Date: 2022-11-19
Review Title: Swimwear
Review Submission Date: 2022-11-19
Review Title: Swimwear
Review Description: Good price, something I needed and was satisfied with. Similar product bought earlier had worn well. Fast delivery.
👤
Reviewer Name: DANIEL TANNER
Review Submission Date: 2022-11-07
Review Title: Dog jacket…
Review Submission Date: 2022-11-07
Review Title: Dog jacket…
Review Description: Fast shipping product was just as stated could not ask for better service!!!!!!!!!!
👤
Reviewer Name: Joan Barnes
Review Submission Date: 2022-10-14
Review Title: Causes scratchiness
Review Submission Date: 2022-10-14
Review Title: Causes scratchiness
Review Description: I have been buying Lands End cotton knit T-necks for decades. Quality has declined over the years, but they are still a reasonably good buy. However, there is a major problem with the last few I've purchased. The label in the back is painted on with something that doesn't completely adhere to the cloth. It's stiff and flaky, and it constantly scratches the back of my neck.
👤
Reviewer Name: Waiting again
Review Submission Date: 2022-10-07
Review Title: Must be the only company left that…
Review Submission Date: 2022-10-07
Review Title: Must be the only company left that…
Review Description: Must be the only company left that charges shipping both ways, then takes forever to refund your money for returns. Antiquated business model certain to fail. Will not order again.
👤
Reviewer Name: R.W. Pearson
Review Submission Date: 2022-10-06
Review Title: Sizing on waist not quite right
Review Submission Date: 2022-10-06
Review Title: Sizing on waist not quite right
Review Description: Returned pants waist was noticably too tight. Ordered the same waist size 34 that works on other brands, ie Dockers - but that was not good with the land's end pants. I wear Lee jeans a size 33 every day so wonder. Pants were easy to return but, then they shorted me on the refund too! Paid $43.99 refunded $28.04.If had got back what I paid, I might not felt burned, but now I will never shop them and they get this review too.
👤
Reviewer Name: Dave Stys
Review Submission Date: 2022-09-08
Review Title: Lands' End is the best for Tall Sizes
Review Submission Date: 2022-09-08
Review Title: Lands' End is the best for Tall Sizes
Review Description: Lands' End is the best place for Tall sizes. They actually carry many of their best styles in Tall, including the more stylish fitted cuts, so I don't look like I'm wearing a baggy shirt. I definitely recommend Lands' End for Tall people who need nice, modern options.
👤
Reviewer Name: {{{user_id}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Description: {{{review_content}}}