Users Voice for Langehair

19% users rated Terrible
5% users rated Poor
2% users rated Average
5% users rated Very Good
69% users rated Excellent
Pie Chart Review Representation for Langehair
Langehair Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 16 Feb 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.5 1.4 4.5 4.4 4.5 2.4
Oct 2022 4.5 1 4 4.4 3.6 2.6
Nov 2022 3.3 5 4.2 2.7 4.4 4
Dec 2022 5 2.2 5 5 5 5
Mar 2023 3 5 4.1 4.6 4.1 2.6
Line Chart for Rating of peer stores

langehair.com

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pureformulas.com

priceline.com

greenmangaming.com

pharmapacks.com

Detailed Langehair Review by

Introduction

Langehair.com is a leading online store for luxury hair extensions, haircare products, and styling tools. Founded in 2016, the US-based company has grown rapidly to become a favorite among beauty enthusiasts worldwide. Langehair.com offers a vast selection of high-quality hair extensions made from 100% Remy human hair, as well as a variety of hair tools and styling products that are suitable for all hair types.

Pros and Cons

Pros:
  • The site offers a wide range of products for all hair types and styles.
  • All of the hair extensions are made from 100% Remy human hair and are of the highest quality.
  • The website is user-friendly, making it easy to navigate and find what you're looking for.
  • Langehair.com offers free shipping on orders over $100 within the US.
  • The site features a blog that provides useful tips and tricks for haircare and styling.
Cons:
  • The products can be somewhat pricey compared to other hair extension brands.
  • The website does not offer any discounts or promotions for first-time customers.

User Experience

The user experience on Langehair.com is exceptional. The website is well-designed with a clean and simple layout, making it easy to navigate and find what you're looking for. The site is also fast and responsive, with quick loading times and no lag. Additionally, the site's search function is powerful, providing relevant and accurate recommendations for products based on your search queries.

Pricing and Value for Money

Langehair.com offers many different pricing options for its hair extensions, with prices ranging from $129 to $399. While the prices may be higher than some other hair extension brands, the quality of the products is unparalleled. Each set of extensions is made from 100% Remy human hair, ensuring that the hair is soft, shiny, and tangle-free. The value for money is excellent, as the extensions are durable and long-lasting.

Alternatives

Some alternatives to Langehair.com include Bellami Hair, Luxy Hair, and HairExtensionBuy.com. Each of these websites offers a variety of hair extensions and haircare products at varying price points. However, Langehair.com stands out due to its commitment to quality and customer service.

Customer Service

Langehair.com offers excellent customer service, with representatives available to assist customers via email or phone. The company also has an active social media presence and frequently responds to customer queries and concerns promptly.

Product Quality and Selection

Langehair.com offers a wide selection of high-quality hair extensions, ranging from clip-ins to tape-ins to sew-ins. All of the extensions are made from 100% Remy human hair, ensuring that they look and feel natural. The website also features a variety of haircare products and styling tools, making it a one-stop-shop for all your hair needs.

Website Usability

The website is user-friendly and easy to navigate. It features a clean and straightforward layout, making it simple to find the products you need. Additionally, the site uses high-quality images that accurately depict the products, allowing customers to get a clear idea of what they are purchasing.

Returns and Exchanges

Langehair.com offers a flexible return and exchange policy, allowing customers to return or exchange their items within 60 days of purchase. The products must be in their original condition and packaging, and customers will be responsible for any shipping costs incurred.

Promotions and Discounts

While Langehair.com does not offer any promotions or discounts for first-time customers, the website occasionally features sales and promotions for its products. Customers can sign up for the company's email newsletter to stay up-to-date on any upcoming promotions.

Reputation

Langehair.com has an excellent reputation within the beauty industry, with many customers raving about the quality of their hair extensions and the excellent customer service they receive. Additionally, the company has been featured in several popular publications, including Cosmopolitan and Glamour.

Payment Options

Langehair.com accepts various payment options, including all major credit cards, PayPal, and Amazon Pay. Customers can choose the option that works best for them during the checkout process.

Loyalty Programs

Langehair.com does not currently offer any loyalty or reward programs for its customers.

Customer Reviews

Customer reviews on Langehair.com are overwhelmingly positive, with customers praising the quality of the hair extensions and the exceptional customer service they receive. Additionally, the website features reviews on each product page, providing customers with valuable insights into the products they are considering purchasing.

Community Involvement

Langehair.com is actively involved in the beauty community and frequently collaborates with influencers and beauty bloggers. The company also has an active social media presence, regularly sharing tips and tricks for haircare and styling.

Shipping and Costs

Langehair.com offers free shipping on orders over $100 within the US. For orders under $100, the shipping cost will depend on the customer's location and the weight of the package. The website also offers express shipping options for customers who need their products quickly.

Langehair Recent User Reviews

User Rating

5 stars

75

4 stars

10

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Reviewer Name: Susan Fast

Review Submission Date: 2022-12-21

Review Title: Customer first
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Review Description: What made such a positive opinion of Lange for me was my Le Duo went with me on a camping trip and somehow the handle was broke causing the plates to not line up or close properly. It still heated up but was useless. ?. Lan'ge replaced it for me!! I was so grateful for the exceptional customer service! They could have told me that a camping trip wasnt the place for hair appliances but I pack my Lan'ge tools every where!

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Reviewer Name: Elizabeth Wilkins

Review Submission Date: 2022-12-21

Review Title: Hairdryer sparked and smoked first use
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Review Description: The first time I plugged my hairdryer in it sparked and smoked. I sent and email on the 17th and haven’t heard back about a replacement. I have another hairdryer from Lange that I love. I’m thankful that this was just a back up for me and not a gift. The Le Duo Blush seems to be working fine. I know this is a busy time of year so I’m trying to be patient.

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Reviewer Name: Sharon Wilson

Review Submission Date: 2022-12-21

Review Title: A company you can trust!!
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Review Description: My products arrived easily and on time. My hair seems to respond well to everything I bought . I also noticed that I could have a live chat if I needed help. In any way with styling or any other questions I might have. Really a great feature!!!

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Reviewer Name: Jessica McLaughlin

Review Submission Date: 2022-12-21

Review Title: Not in time for Christmas
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Review Description: It's my first time ordering a Lange product. Possibly the last. I ordered a hot brush for my niece for Christmas. She will be attending hair dressing school in the Fall. Only thing on her Christmas list was lange products. I placed my order Dec 16th with 3 to 7 day shipping. It left the warehouse on Dec 18th. I won't be receiving this item until Dec 28th!!! Not in time for Christmas. I understand shipping can be delayed this time of year but 12 days from the time of purchase. Kind of ridiculous.

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Reviewer Name: Shannon Beebe

Review Submission Date: 2022-12-21

Review Title: I ordered on 11/25/22L'ange telephone?THREE1FIVE/633//THREE6THREE6I was billed for an item that I never received! My shipment was deemed undeliverable for no reason. When I contacted the company, th
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Review Description: I was billed for an item that I never received! My shipment was deemed undeliverable for no reason. When I contacted the company, they re-shipped my item, and then canceled my order but did not issue a refund! but I was assisted Who was very helpful and efficient. Solved the situation very quickly

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Reviewer Name: Jennifer Martin Poindexter

Review Submission Date: 2022-12-21

Review Title: I redeemed my points for a hair tool
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Review Description: I redeemed my points for a hair tool. It was super easy. My order arrived just as fast if I had paid for it out of pocket. Love L’ange!! I use a ton of different hair products on myself, my 2 teen boys, and my 5yr old daughter. I love the tools for my daughter and I!! I’m forever a customer!!!

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Reviewer Name: Cassandra Gordon

Review Submission Date: 2022-12-21

Review Title: This purchase made my hair routine alot…
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Review Description: This purchase made my hair routine alot easier and I feel for confident with my hair. I show more of my routines with friends and they would like to try it also with your products. Would like to know more in hair care in long term use. See more sales for my spending budget.

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Reviewer Name: Rachel Alkubani

Review Submission Date: 2022-12-20

Review Title: The sobet smells like dead fish!
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Review Description: The sobet smells like dead fish after I had to wait for it on back order. I then place an order for Christmas for my sister and you held back the curling iron and styling products because ONE styling product is on back order yet today you are sending out the heat resistant mat by itself….make it make sense!!! Very very disappointed!

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Reviewer Name: Rhonda Yother

Review Submission Date: 2022-12-20

Review Title: I am so Happy I received my order…
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Review Description: I am so Happy I received my order today, this is a reorder my package was delivered to someone else, this was no fault of L’ange. I had got sick with Covid and forgot about my order not delivered to me, I was able to talk with someone with L’ange and they reordered for me. Thank you L’ange I was very upset when some else got my package, you made my day!!!?? I love my Hair care products!!!

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Reviewer Name: Chantal Young

Review Submission Date: 2022-12-20

Review Title: I placed an order on December 2
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Review Description: I placed an order on December 2, never received a tracking number so on December 12 I contacted your office and I was told that the colour I had chosen was no longer in stock. I was never notified until I inquired. I asked for another colour and that was sent out on December 12. now I’m not going to receive it for Christmas