Users Voice for Lapolicegear

7% users rated Terrible
1% users rated Poor
4% users rated Average
5% users rated Very Good
83% users rated Excellent
Pie Chart Review Representation for Lapolicegear
Lapolicegear Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 14 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.9 4.4 4.8 4.5 4.4 3.8
Oct 2022 4.4 4.4 4.2 4.7 4.6 3.7
Nov 2022 4.4 2.7 3.9 4.5 4.2 5
Dec 2022 5 5 5 5 5 5
Mar 2023 3.7 4.6 3.1 4.1 3.6 2.7
Line Chart for Rating of peer stores

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Detailed Lapolicegear Review by

Introduction

Lapolicegear.com is a leading online retailer of law enforcement and tactical gear. The website offers a wide variety of products including clothing, footwear, bags, and accessories suitable for police officers, military personnel, first responders, and outdoor enthusiasts. Founded in 2001, the website has grown to become a popular destination among customers looking for high-quality products at affordable prices.

Pros and Cons

The website offers a wide selection of products at competitive prices. Products are made from high-quality materials and are manufactured by reputable brands. However, the website is known to experience occasional stockouts, and shipping can take a bit longer than expected.

User Experience

The website is well-designed, easy to navigate, and has a fast-loading speed. The search function works well, allowing users to filter products by category, brand, and price. Product descriptions are detailed and informative, and the website has a helpful blog section with articles on various topics related to law enforcement and tactical gear.

Pricing and Value for Money

Lapolicegear.com offers competitive prices on its products. While prices may not always be the lowest, the website makes up for it by offering high-quality products that represent good value for money.

Alternatives

Other websites that offer similar products and services include Tacticalgear.com, 5.11 Tactical, and Galls. However, lapolicegear.com differentiates itself by offering an extensive range of specialized products at competitive prices.

Customer Service

The website has a dedicated customer service team that is available to answer any questions or concerns. The team is knowledgeable, friendly, and responsive. The website also has a helpful FAQ section that provides answers to common customer inquiries.

Product Quality and Selection

Lapolicegear.com offers a wide variety of products from reputable brands. The quality of the products is high, and the website's commitment to offering only the best products is evident in the way the products are selected and vetted.

Website Usability

The website is easy to use and navigate. The layout is clean and modern, and product pages are well-organized and informative. The website also offers a helpful live chat function for customers who need assistance.

Returns and Exchanges

Lapolicegear.com has a straightforward returns and exchanges policy. Items can be returned within 60 days of purchase, and customers can expect a full refund or exchange. However, the website does not offer free returns, and customers are responsible for the cost of shipping.

Promotions and Discounts

The website regularly runs sales and promotions, offering discounts on select products. Customers can also sign up for the website's newsletter to receive exclusive offers and promotions.

Reputation

Lapolicegear.com has a solid reputation among customers for offering quality products and for delivering excellent customer service. The website has a high rating on TrustPilot, and reviews from customers are overwhelmingly positive.

Payment Options

The website accepts a variety of payment options, including credit cards, PayPal, and Amazon Pay. The website uses secure payment gateways to ensure that customer data is protected.

Loyalty Programs

The website does not offer a formal loyalty program. However, customers can sign up for the website's newsletter to receive exclusive offers and promotions.

Customer Reviews

Customer reviews on the website are overwhelmingly positive. Customers praise the quality of the products, the selection, and the customer service. Negative reviews are relatively rare.

Community Involvement

The website is involved in various community initiatives aimed at supporting law enforcement and the military. These initiatives include partnerships with nonprofits, donations to military and law enforcement organizations, and community outreach programs.

Shipping and Costs

The website offers free shipping on orders over $125 within the United States. Shipping costs for orders under $125 vary depending on the weight of the products and the shipping location. Customers can expect shipping times to range from 3-7 business days. International shipping is also available, but costs vary depending on the destination.

Lapolicegear Recent User Reviews

User Rating

5 stars

60

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Reviewer Name: Kongxeng Vang

Review Submission Date: 2022-10-25

Review Title: No Response
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Review Description: Worst customer services. Contacted them over 6 times and did not receive any response back from them. My order still has not been ship and it has been over 6 weeks now.

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Reviewer Name: Leo Shababy

Review Submission Date: 2022-10-24

Review Title: No returns
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Review Description: I was not able to return the boots I bought. The size that I usually wear in other boots fit me differently than your boot. I ordered another size which fits perfectly. I will be ordering another pair if I can exchange this pair.

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Reviewer Name: Von

Review Submission Date: 2022-10-23

Review Title: Very easy… Glad you have SEZZLE!
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Review Description: Very easy… Glad you have: SEZZLE

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Reviewer Name: Nicole Larsen

Review Submission Date: 2022-10-22

Review Title: Good evening and tysm
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Review Description: Good evening and tysm

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Reviewer Name: Anthony

Review Submission Date: 2022-10-22

Review Title: Product was received timely and as…
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Review Description: Product was received timely and as advertised. Fit is good, material quality is good. Overall good value for the money and they look great!

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Reviewer Name: Bill Kirk

Review Submission Date: 2022-10-21

Review Title: LAPG has an amazing selection of gear…
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Review Description: LAPG has an amazing selection of gear at terrific prices. Shipping options could use some cleaner options.

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Reviewer Name: Roger Hilderbrandt

Review Submission Date: 2022-10-20

Review Title: Received the order
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Review Description: Received the order, item did not fit, went to your website to attempt to send item back, your webpage said order number did not exist. Had to contact customer service in order to return item.

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Reviewer Name: Colin Olson

Review Submission Date: 2022-10-20

Review Title: Pleased with my order
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Review Description: Shipping was quick and items that I bought fit as I hoped and worked as they should. I have been very pleased with the times I have ordered through LA Police Gear

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Reviewer Name: Kevin Bauer

Review Submission Date: 2022-10-18

Review Title: Love the product
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Review Description: Love the product, love the price.

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Reviewer Name: Gary Wohlers

Review Submission Date: 2022-10-17

Review Title: Excellent service and quick delivery.
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Review Description: Excellent service and quick delivery.