Users Voice for Laptopoutlet

13% users rated Terrible
2% users rated Poor
0% users rated Average
4% users rated Very Good
81% users rated Excellent
Pie Chart Review Representation for Laptopoutlet
Laptopoutlet Overall rating
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Returns/Refunds
User Interface
Quality

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Review article published on: 24 Dec 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 1 4.5 4.4 4.5 1.8
Oct 2022 3.6 1 4.7 4.6 3.6 2.8
Nov 2022 4.5 1 4.2 4.2 4.4 2
Dec 2022 5 5 5 5 5 5
Mar 2023 4.2 1.5 3.3 3.6 4.1 5
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Detailed Laptopoutlet Review by

Introduction

Laptopoutlet.co.uk is a UK-based online retailer that specializes in offering a wide variety of laptops, tablets, and accessories to customers across the globe. The company prides itself on providing a hassle-free shopping experience, competitive pricing, and excellent customer service.

Pros and Cons

Pros: - Large selection of laptops and tablets from popular brands such as Apple, HP, Dell, and Lenovo - Affordable pricing compared to other retailers - Free shipping available on most orders - Responsive customer service team Cons: - Limited selection of accessories compared to other online retailers - Some negative reviews regarding shipping and return policies

User Experience

The website is easy to navigate, with a user-friendly interface and clear descriptions of each product. The site also features a helpful search function that allows users to quickly find the product they are looking for.

Pricing and Value for Money

Laptopoutlet.co.uk offers competitive pricing on a wide range of laptops, tablets, and accessories. The site also features regular sales and promotions that allow customers to save even more.

Alternatives

Some popular alternatives to Laptopoutlet.co.uk include Amazon.co.uk, Currys PC World, and John Lewis & Partners. However, Laptopoutlet.co.uk offers a larger selection of laptops and tablets from popular brands at more affordable prices.

Customer Service

The customer service team at Laptopoutlet.co.uk is responsive and helpful, with a strong focus on ensuring customer satisfaction. The site also features a dedicated FAQ section that provides answers to common questions and concerns.

Product Quality and Selection

Laptopoutlet.co.uk offers a wide selection of high-quality laptops and tablets from popular brands such as Apple, HP, Dell, and Lenovo. The site also offers a variety of accessories such as laptop bags, cases, and chargers.

Website Usability

The website is easy to navigate and features a user-friendly interface that makes it easy to find the product you are looking for. The site also features helpful product descriptions and images.

Returns and Exchanges

Laptopoutlet.co.uk offers a 14-day return policy for most products, allowing customers to return or exchange items if they are not satisfied. The site also features a helpful returns process that makes it easy to initiate a return or exchange.

Promotions and Discounts

Laptopoutlet.co.uk features regular sales and promotions that allow customers to save even more on their purchases. The site also offers a loyalty program that rewards customers with exclusive discounts and promotions.

Reputation

Laptopoutlet.co.uk has a strong reputation for providing high-quality products at affordable prices. The site also has a strong focus on customer satisfaction, with a responsive and helpful customer service team.

Payment Options

Laptopoutlet.co.uk accepts a variety of payment options, including major credit cards such as Visa, Mastercard, and American Express. The site also accepts PayPal and offers financing options.

Loyalty Programs

Laptopoutlet.co.uk offers a loyalty program that rewards customers for each purchase they make. The program offers exclusive discounts and promotions to members, as well as early access to sales and new products.

Customer Reviews

Customer reviews of Laptopoutlet.co.uk are generally positive, with many customers praising the site's large selection of laptops, affordable pricing, and helpful customer service team. However, some negative reviews do exist regarding shipping and return policies.

Community Involvement

Laptopoutlet.co.uk is not heavily involved in community initiatives or charitable causes.

Shipping and Costs

Laptopoutlet.co.uk offers free shipping on most orders within the UK. The site also offers international shipping for an additional cost, with shipping rates varying depending on the destination.

Laptopoutlet Recent User Reviews

User Rating

5 stars

55

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Reviewer Name: Laura

Review Submission Date: 2022-12-21

Review Title: Laptop had a French keyboard (this…
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Review Description: Laptop had a French keyboard (this detail was only included way down in the description. A request for an exchange was refused and I was only notified that I could return it at the end of the 30day window, just before Christmas leaving no time to get it delivered.

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Reviewer Name: Catia Silva

Review Submission Date: 2022-12-19

Review Title: Good experience
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Review Description: The pc came well packed and in very good condition. Delivered on expected date and fast. Good support and communication.

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Reviewer Name: Sophia Henry

Review Submission Date: 2022-12-19

Review Title: Was amazing experience
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Review Description: Was amazing experience, i had gotten my address wrong, i had left out the number and they contacted me straight away, and sorted out the problem. The laptop arrived the next day

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Reviewer Name: Andrew

Review Submission Date: 2022-12-17

Review Title: Purchase from Laptopoutlet
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Review Description: Purchased laptop for grandson for gaming and homework. Good price and very quick delivery. Would buy from this company again.

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Reviewer Name: Gill Tomlinson

Review Submission Date: 2022-12-15

Review Title: love laptop outlet
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Review Description: love laptop outlet, they offer lots of deals and great prices, option to pay monthly without extra charges, navigate easily on their website and has information about products

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Reviewer Name: Chris

Review Submission Date: 2022-12-14

Review Title: Poor Service
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Review Description: Bought a phone off these people, the very next day after delivery they reduced the price by £80. They refused to refund the difference. Requested a return, but looking at the sheer number of one star reviews on returns, this is going to be a problem with this company. I can see I should have bought elswhere as these people don't want repeat customers.

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Reviewer Name: Nigel

Review Submission Date: 2022-12-14

Review Title: Great service!
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Review Description: Super fast delivery (even though it’s Xmas), great price, good product.What’s not to like!!

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Reviewer Name: Manish Vadukul

Review Submission Date: 2022-12-10

Review Title: I have bought Asus Laptop from…
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Review Description: I have bought Asus Laptop from Laptopoutlet.co.uk and laptop was bit yellowish display and I have asked for return & Refund. They send me courier for collection my laptop. On 2 days they refund my money back to my account. Which is great customer service. I was dealing with Viktor / Des. They both provide me excellent customer service.

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Reviewer Name: Mark Lawson

Review Submission Date: 2022-12-08

Review Title: Great laptop
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Review Description: Easy order and quick delivery at a good price.Sent by courier with all the tracking no problems perfect ?

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Reviewer Name: Mohammad Rascim Khan Khattak

Review Submission Date: 2022-12-07

Review Title: Good experience however it was not…
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Review Description: Good experience however it was not excellent. They make you sign an agreement after you pay and order that they will not be responsible if the item gets damaged after delivery. Thus they absolve themselves of all responsibility. What if the item came damaged after you open it? How are you to prove to them that the item was damaged already?