Users Voice for Laredoute

19% users rated Terrible
5% users rated Poor
0% users rated Average
7% users rated Very Good
69% users rated Excellent
Pie Chart Review Representation for Laredoute
Laredoute Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 21 Jan 2023

Last updated by on 21 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.4 1.2 4.8 2.2 4.4 1.4
Oct 2022 4.8 1.3 4.3 1.4 4.4 1
Nov 2022 4.1 1.4 2.4 1.1 2.7 5
Dec 2022 5 5 5 5 5 2.2
Jan 2023 2.7 1.4 1.7 1.3 4.6 5
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Detailed Laredoute Review by

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Recommended by 12649+ verified customers on Trustpilot

'Very Good'
Based on 12649 reviews

Laredoute Recent User Reviews

User Rating

5 stars

68

4 stars

14

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Reviewer Name: Irene Laird

Review Submission Date: 2022-12-20

Review Title: Mis-Sold
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Review Description: Ordered some curtains on 16 December as it said they would be delivered for me to Collect by 21 December. No notification to this effect only more marketing emails trying to get me to spend more money. Rang today and after hanging on for some time got an officious little madam who told me that she didn't know where I had got that information from. Too many Cowboys taking money under false pretences. Now have the inconvenience of getting a refund.I replied to their message and have not heard a dickie bird. They are absolutely outrageous!

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Reviewer Name: Esther L

Review Submission Date: 2022-12-20

Review Title: Still haven't received any confirmation…
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Review Description: Still haven't received any confirmation about the return I had picked up, nor any refund for the undelivered item. Picked up 28th Nov wrong item sent. No refund, no right item despite several email exchanges.Absolutely terrible service.If nothing goes wrong the service works, otherwise expect nothing.

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Reviewer Name: Sheila

Review Submission Date: 2022-12-20

Review Title: 18 NovOrdered two items on the 18th November…
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Review Description: Ordered two items on the 18th November no answer from LaRedoute after constant emails item arrived smashed 1st December sent back on the 3rd December still no refund after constant Emails to LaRedoute had to contact PayPal as no response from LaRedoute it is a fight to get your money back I will never use LaRedoute again Poor Customer service

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Reviewer Name: Lana lennon

Review Submission Date: 2022-12-20

Review Title: Don’t buy from this company until they stop using Evri!
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Review Description: My order was placed on 25/11/2022 nearly a month ago! I have had no updates on these items and am shocked it has taken so long for them to be delivered. They really need to stop using Evri! I have emailed them and received no response. Shocked and disgusted at their service.

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Reviewer Name: Kirsteeeee

Review Submission Date: 2022-12-20

Review Title: Cheapest online
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Review Description: I always search online for the best price of something I wish to buy. La Redoute's price for the wallpaper I wanted was SIGNIFICANTLY cheaper than many other retailers. I mean SIGNIFICANTLY!!No hassle and quick delivery. Beautiful wallpaper.

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Reviewer Name: BERNADETE OWENS

Review Submission Date: 2022-12-19

Review Title: Minus temperatures & minus quilts
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Review Description: Still waiting on 2 quilts I ordered about 1 month ago.... I got the pillowcases about 2 weeks ago and a message from the carrier Evri so say they had my parcel and would deliver soon, however I have heard nothing even though I contacted customer services who said they would check and get back to me..... Very disappointing!!!

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Reviewer Name: Adriana Fisher

Review Submission Date: 2022-12-19

Review Title: Consistent good service
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Review Description: I've been purchasing from la Redoute for a long time now. What attracts me is the quality of the goods they offer, always updated in new fashion for all ages. Their customer service, returns, and exchanges is brilliant. An area to improve the speed of delivery, so far my favourite shopping experience.

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Reviewer Name: Philip Jones

Review Submission Date: 2022-12-19

Review Title: The website is easy to view, good choice and quality
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Review Description: The website is easy to view, it has a good range of products and at good prices and quality. I trusted the website and they didn’t let me down, kept me informed and a tracker click, it arrived well packaged to protect and delivered on time.

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Reviewer Name: Judith Rea

Review Submission Date: 2022-12-19

Review Title: Terrific range of choice
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Review Description: The website is easy to negotiate and there's lots to choose from. I found it very easy to order what I wanted and the sale prices are really good. I ordered some bed linen which is of high quality and nice designs/colours.

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Reviewer Name: Suzanne

Review Submission Date: 2022-12-19

Review Title: Rubbish
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Review Description: Rubbish. My delivery was lost by their delivery company Evri. No one was picking up phones, emails or anything. I tried to cancel my order but I had to received it to cancel it. Nearly a month late and no one was bothered. Shall not be ordering anything again.