Laseraway User Reviews

Introduction

LaserAway.com is a leading provider of aesthetic and cosmetic treatments in the United States. The company offers a wide range of non-invasive beauty procedures, including laser hair removal, skin rejuvenation, body contouring, tattoo removal, and injectables. With over 50 locations in California, Arizona, Nevada, Texas, and New York, LaserAway.com aims to help customers look and feel their best.

Pros and Cons

Pros:

• Wide range of non-invasive beauty treatments
• Well-trained and experienced staff
• Cutting-edge technology and equipment
• Convenient locations in major cities

Cons:

• Can be expensive compared to competitors
• Limited availability in some states

User Experience

LaserAway.com offers an easy-to-use website where customers can book appointments, browse treatments, and learn more about the company. The site is well-organized and visually appealing, with clear pricing and descriptions of each service. Customers can also chat with a representative or call a toll-free number for assistance.

Pricing and Value for Money

The cost of laser hair removal and other treatments at LaserAway.com can vary depending on the location and type of treatment. Prices are generally higher than many competitors, but the quality of services and the expertise of the staff justify the cost for many customers. However, the company does offer promotions and discounts that can help customers save money.

Alternatives

Some of the alternative providers of non-invasive beauty treatments include Ideal Image, Sona Dermatology, and BodyBrite. These companies offer similar treatments at competitive prices, but may not have the same reputation and recognition as LaserAway.com.

Customer Service

LaserAway.com provides excellent customer service, with well-trained and experienced staff who can answer questions and provide guidance. The company also offers a satisfaction guarantee, which ensures that customers are happy with their results or can receive a refund or additional treatment at no cost.

Product Quality and Selection

LaserAway.com uses cutting-edge technology and equipment to provide safe and effective treatments to customers. The company also offers a wide selection of non-invasive beauty treatments, including some of the most advanced services available in the industry.

Website Usability

The LaserAway.com website is easy to use and navigate, with clear descriptions of each treatment and pricing information. The site also features high-quality images and useful videos that can help customers understand the procedures and the benefits of each treatment.

Returns and Exchanges

LaserAway.com has a satisfaction guarantee policy that allows customers to receive a refund or additional treatment if they are not satisfied with their results. The company also offers a one-year touch-up program for some treatments, which ensures that customers will receive any necessary touch-up services within 12 months of their initial treatment.

Promotions and Discounts

LaserAway.com offers promotions and discounts on various services throughout the year. Customers can check the website or sign up for the company's newsletter to receive updates on these offers. The company also offers a loyalty program, which allows customers to earn rewards points for each dollar spent on treatments.

Reputation

LaserAway.com has a strong reputation for providing high-quality non-invasive beauty treatments. The company has been featured in numerous media outlets, including Vogue, Forbes, and The New York Times. LaserAway.com has also received several awards and recognitions for its services and customer satisfaction.

Payment Options

LaserAway.com accepts major credit cards, including Visa, Mastercard, and American Express. The company also offers financing options through third-party providers, which can help customers manage the cost of larger treatments.

Loyalty Programs

LaserAway.com offers a loyalty program called Brilliant Distinctions, which allows customers to earn points for each treatment they receive. Customers can use these points to save money on future treatments or redeem them for products offered by participating manufacturers.

Customer Reviews

LaserAway.com has received mostly positive reviews from customers on popular review sites like Yelp and Google. Customers praise the quality of services, expertise of staff, and overall customer experience. However, some customers have complained about the cost of treatments and limited availability in some states.

Community Involvement

LaserAway.com is involved in various charitable causes, including breast cancer awareness and research. The company also participates in several community events and has donated services to local charities and non-profit organizations.

Shipping and Costs

As a provider of non-invasive beauty treatments, LaserAway.com does not ship products. However, the company does offer the convenience of online booking for appointments, and customers can choose the location and time that works best for them. There are no additional costs for appointments booked online.