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15% users rated Poor
10% users rated Average
0% users rated Very Good
15% users rated Excellent
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Pam
Exquisite Quality and Excellent Service
Unveiling my delightful experience with lashkaraa.com! I ordered a magnificent collection of 7 outfits, each designed meticulously and tailored to perfection. While the measurements were provided, only minor adjustments were needed for a couple of outfits, showcasing their attention to detail. The professional service provided by their team was outstanding, ensuring that my preferences were met effortlessly. Exploring their website, I appreciated the transparent pricing and the dedication to customer satisfaction. Moreover, my daughter selected a stunning lengha worth over £250, and to our surprise, it exceeded our expectations upon arrival. The intricate details and high-quality fabric truly reflected the craftsmanship of the brand. In the rare instance where a specific item was unavailable, the team promptly issued a credit note, showcasing their commitment to customer care and flexibility. I am sharing my experience here to highlight the exceptional service and exceptional quality that lashkaraa.com offers. It's a gem worth exploring for anyone looking for exquisite ethnic wear. Kudos to the team for their professionalism and top-notch service! C
customer
A Pleasant Surprise: Lashkaraa Transforms My Style Game
Diving into the world of custom-made clothing at Lashkaraa.com left me both thrilled and slightly bewildered. Anticipation filled me as I eagerly awaited my tailor-made suit, imagining the perfect, creamy kameez that was promised. However, my initial shock turned into a pleasant surprise when I laid eyes on a vibrant green kameez instead! While the color strayed from my expectations, its unique twist captured my attention in a refreshing way. My excitement quickly turned to confusion as I attempted to try on the suit. The seemingly small size was a puzzling oversight until I realized that it was a whopping two sizes too tight! Examining the inner seams revealed excess fabric, indicating a mismatch between the requested measurements and the final product. Despite this sizing hiccup, the intricate zari work adorned on the suit, though budget-friendly, showcased a touch of elegance that I admired. Though disappointed by the sizing mishap, I found solace in the quality of the craftsmanship and attention to detail in the attire. While a refund is a reasonable request for the oversight in honoring the provided dimensions, the overall experience at Lashkaraa.com left a lasting impression on my style journey. As I navigate through the realms of online shopping and personalized fashion, this unexpected twist has propelled me to share my journey with others on platforms like Trustpilot, ensuring transparency in customer experiences. In the end, Lashkaraa's unique blend of style and surprises has ignited a newfound passion for exploring custom clothing options, proving that even unexpected outcomes can lead to newfound fashion adventures. G
Gabi
An Honest Review of Lashkaraa: Disappointing Quality and Censorship
When I decided to purchase Lashkaraa’s Sea Green & Pink Saree for $199, I was hopeful that I was investing in a luxury product, as it was available on Pernia’s pop-up shop. Unfortunately, my experience was far from luxurious. The saree I received was made of a cheap material reminiscent of Halloween costumes, and to my dismay, the print was only on one side, leaving the inner side white. Their customer service didn't fare any better - despite requesting a custom size, I received a standard XXS that was comically oversized. To add insult to injury, Lashkaraa insisted I bear the shipping cost for the return. Frustrated by this chain of disappointments, I offered my honest feedback with a one-star review. To my astonishment, Lashkaraa censored my review, denying others the chance to learn from my experience. It's disheartening when a company prioritizes silencing negative feedback over addressing the issues at hand. I hope this review serves as a cautionary tale for others considering Lashkaraa for their fashion needs. P
Para
Exceptional Quality, Lackluster Support: A Customer’s Journey
As a fervent lover of ethnic fashion, I was ecstatic to come across lashkaraa.com during their Black Friday sale. The allure of two stunning anarkalis was simply irresistible, prompting me to make the purchase with standard measurements. Past misfortunes with tailors had left me wary, but to my delight, the first anarkali fit like a dream, requiring only minor adjustments to the sleeves. The fabric's quality and the garment's overall look left me beaming with joy. However, my elation came to an abrupt halt when DHL misplaced my second anarkali. The distressing ordeal that followed exposed a glaring flaw in an otherwise commendable brand - communication. Despite my repeated attempts to reach out via email, my pleas for assistance fell on deaf ears. Frustrated, I turned to Paypal for resolution, a move that ultimately secured the refund that Lashkaraa failed to provide promptly. While the experience left me disheartened, I cannot deny the allure of Lashkaraa's products. The seamless fit and exceptional quality of the anarkali I did receive speak volumes of the brand's potential. Yet, the unresponsiveness and lack of accountability in times of strife remain a sore point, casting a shadow of doubt on future interactions. In navigating this mixed experience, my advice to fellow shoppers echoes a sentiment of caution mixed with hope. Embrace the allure of Lashkaraa's offerings, but tread cautiously. Utilize payment methods like Paypal for added protection, should the need arise. As I reflect on my journey, I am reminded that while bumps in the road may dampen spirits momentarily, the allure of exquisite fashion remains undiminished. T
Trupti Patel
A Daunting Tailoring Experience Turned Exquisite Lehenga
Sharing my heartfelt journey with lashkaraa.com: When I ordered a bespoke lehenga for my daughter's special occasion, I diligently provided her measurements, trusting the expertise of the tailor. However, upon receiving the garment, I was disheartened to find that it was too snug due to alterations made without my consent. The situation worsened as my daughter was away, delaying our realization of the ill-fitting lehenga. Despite the time constraint, I reached out to lashkaraa.com, explaining the unfortunate circumstance caused by the sizing discrepancies. Disappointingly, they cited a time restriction and recommended seeking external alterations at my expense. Feeling stranded with a garment that couldn't be worn, I empathized with the coastal customer service experience. As a result, I have a newfound appreciation for companies like Pernia and Palkhi Fashions renowned for their unparalleled dedication to customer satisfaction. Ultimately, my journey through the tailoring mishap led me to discover the value of meticulous measurements and customer-centric brands. T
Thenesgaran Rangarajah
From Stress to Stunning: Overcoming Hurdles for a Special Event
Stepping into the realm of online shopping for my special event, I placed my trust in lashkaraa.com. However, my excitement turned into stress as days passed without any update from their customer service. But amidst the uncertainty, a silver lining emerged - thanks to our purchase through PayPal, we had the security to raise a case. This action seemed to work like magic, prompting lashkaraa to finally send the parcel, albeit belatedly. Despite the nerve-wracking delay, the attire arrived just in time, leaving me with a mere 48 hours to get the dress stitched before the big day. The rush was undeniably overwhelming and undoubtedly not an experience I would willingly seek again. Yet, as I gracefully donned the meticulously crafted outfit, the troubles of the past seemed to fade into insignificance. While the road to receiving my order was fraught with challenges and uncertainties, the end result proved to be nothing short of stunning. The quality and beauty of the attire spoke volumes, salvaging what could have been a disappointing experience. So, while the journey may have been rocky, the destination was undeniably worth it. In conclusion, despite the initial setbacks and the pledge to not repeat the ordeal, the final ensemble from lashkaraa.com shone bright at the special event, serving as a testament to the beauty that can emerge from moments of stress and uncertainty. R
Rc
Exceptional Service Shines Through Challenges
Reflecting on my experience with lashkaraa.com (UK🇬🇧), I must acknowledge the beauty of the Lehenga I received, despite encountering a delay in the shipment process. While the initial excitement was met with a disappointing wait, I found solace in the stellar communication provided by the customer service team. In hindsight, I realize the importance of placing orders well in advance, perhaps two months ahead, to ensure a smoother delivery process. Despite the setback, the dedication of the customer service team truly stood out. Their prompt responses and friendly demeanor alleviated much of the stress caused by the delay. Although my order did not reach me in time for my sibling's wedding, and was received a week later than expected, the efforts made by the team to expedite the delivery were commendable. It was disheartening to discover that my Lehenga was still being stitched in India on the date it was supposed to arrive. This experience, being my first with Lashkaraa, left me hoping for a smoother transaction. It is worth noting that while Lashkaraa may curate their website reviews, favoring positive feedback, it is essential to seek a comprehensive understanding of customer experiences from various sources. Honest feedback from real customers can provide a more balanced perspective. In conclusion, despite the challenges faced with the timeliness of my order, the exceptional service and genuine care exhibited by the Lashkaraa team have left a lasting impression. For future orders, I will heed the lesson of proactive planning while appreciating the dedicated support provided by this brand. A
Annam Khan
Unforgettable Experience: Finding Elegance at Lashkaraa
Diving into the world of online shopping at lashkaraa.com, I found myself anxious about delivery times. Despite the mixed reviews, I took a leap of faith, placing an order for a beautiful rose pink satin organza anarkali dress. The team’s exceptional customer service eased my worries as they provided regular updates, ensuring a seamless experience. To my delight, the dress arrived in the UK in under a month, exceeding my expectations. As I unwrapped the package, I was met with a sight that stole my breath away - the dress embodied elegance, mirroring the image I had envisioned. Its flawless fit, tailored precisely to my measurements, accentuated its beauty, leaving me in awe. This dress from lashkaraa.com not only met but surpassed my expectations, showcasing impeccable craftsmanship and design. My heartfelt gratitude goes out to the team for their dedication and assistance, turning my apprehension into sheer delight. Thank you for this unforgettable experience, Lashkaraa! Y
YHafed
Turning Woes into Wows with Lashkaraa: A Redemption Story
From the depths of despair emerged a glimmer of hope as I navigated through my troubling ordeal with lashkaraa.com. Initially plagued by late shipments and unkept promises, I found myself on the brink of a fashion fiasco, with an imminent trip from the US to Sweden looming large. As the clock ticked closer to my much-anticipated event, my package remained elusive, marked as "delivered" while I stood vigilant at my doorstep. Frustration mounted as emails seeking a resolution went unanswered, and a promised refund seemed like a distant dream. But just when all seemed lost, a ray of light shone through the storm clouds. In a surprising turn of events, Lashkaraa's customer service team sprang into action, addressing my concerns with urgency and empathy. Apologies were extended, and a refund was expedited, reinstating my faith in the brand. Through this rollercoaster of emotions, Lashkaraa transformed a potential disaster into a tale of redemption. Their actions spoke louder than words, turning a dissatisfied customer into a loyal advocate. My faith in their integrity restored, I stand amazed at the power of resolution and redemption. Thank you, Lashkaraa, for salvaging what seemed like a lost cause and for proving that even amidst challenges, a company's true measure is revealed in how they rise to the occasion. M
Meg
Exceptional Customer Service and Stunning Outfits!
I cannot rave enough about my experience with Lashkaraa.com! From the moment I placed my order, their customer service team went above and beyond to ensure I was informed every step of the way. The outfit I received was absolutely stunning and of the highest quality. I felt like a queen wearing it! I can't wait to order from them again. Thank you, Lashkaraa, for making me feel so beautiful! M
Mallory Quinette
Overwhelmed by Lashkaraa’s Disappointing Service
As a passionate shopper, I had high hopes for my purchase from Lashkaraa.com, only to be deeply let down. It breaks my heart to share that the dress I ordered hasn't reached me even after months of waiting. The constant stream of excuses and delays from their end has left me frustrated and disillusioned. Despite my request for a refund, I find myself stuck in a loop of promises and false assurances. The experience has soured my trust in their business practices. My advice to fellow shoppers: steer clear of this unreliable company. Make an informed choice to safeguard your sanity and opt for a more trustworthy option. A
Amanroop Rosode
Exemplary Customer Service and Exquisite Outfits!
I am delighted to share my fantastic experience with Lashkaraa.com. I have had the pleasure of ordering outfits from them on multiple occasions, and each time, I have been met with exceptional customer service and exquisite clothing. From the moment I placed my order, the staff at Lashkaraa kept me informed every step of the way. I received regular updates on the progress of my outfits and was reassured that everything was on track for timely delivery. True to their word, my orders arrived exactly when promised, and the quality of the garments exceeded my expectations. What truly sets Lashkaraa apart is their outstanding customer service. The staff was always available to answer my queries promptly and professionally. Their consistency in communication gave me peace of mind throughout the entire process. In a world where online shopping experiences can be hit-or-miss, Lashkaraa stands out for their reliability, professionalism, and attention to detail. I highly recommend them to anyone looking for top-notch outfits and top-tier customer service. Thank you, Lashkaraa, for exceeding my expectations and making me feel like a valued customer! M
Michelle Liu
Exceeding Expectations: A Genuine Reflection on Lashkaraa
My experience with Lashkaraa has been nothing short of exceptional. After placing multiple orders, I was pleasantly surprised by the quality and craftsmanship of their products. Each item exceeded my expectations and was worth the wait for its intricate detailing. The customer service team was prompt and helpful, providing regular updates on my shipments and ensuring a smooth delivery process. The delayed refund was handled professionally, with clear communication about the technical error that occurred. I appreciate the transparency and effort put into resolving the issue promptly. To those considering Lashkaraa, I can attest to their dedication to customer satisfaction and the beautiful products they offer. H
Harj
Exquisite Attire, Exceptional Disappointment: My Experience with Lashkaraa
Embarking on a quest for the perfect outfit for a special event, I stumbled upon Lashkaraa with high hopes. Promised a meticulously crafted ensemble to arrive before my awaited occasion, excitement filled my days. Alas, as the deadline drew near, anticipation turned to unease as the outfit failed to materialize. The silence from Lashkaraa was deafening, leaving me in the dark about the delayed delivery. Regrets crept in, wishing I had delved deeper into previous reviews to forewarn myself of potential pitfalls. Disheartened, I discovered the company’s unexpected policies of imposing a 10% stock fee and an additional 10% credit card fee for a refund, even without the item in my possession. In moments like these, the beauty of the attire promised pales in comparison to the frustration of unmet expectations and lack of transparency. As I navigate the maze of online shopping, this experience serves as a poignant reminder to always research, question, and evaluate before embarking on sartorial journeys. Z
Zuzana Likar
Turning Frustration into Gratitude: A Revelatory Experience with Lashkaraa
I am thrilled to share my journey with Lashkaraa, a tale of persistence, communication, and eventual peace of mind. While my initial interaction with the return process seemed daunting, it ultimately led to a profound realization of the brand's commitment to customer satisfaction. After encountering sizing issues with my purchased outfits, my correspondence with Dinesh, the dedicated representative, began. Despite initial challenges in obtaining the return address, Dinesh's timely responses and unwavering support shone through. His guidance on avoiding specific courier services due to potential customs charges emphasized the brand's transparent approach, ensuring a seamless return process. Moreover, as I delved deeper into the logistics of international shipping, a moment of revelation unfolded. The cost of returning the items to India surpassed the value of the outfits themselves. While this discovery initially instilled a sense of unease, it underscored the importance of thorough research and informed decision-making in online purchases. Reflecting on my experience, I am grateful for discovering valuable insights through shared reviews. Each interaction, email, and obstacle paved the way for personal growth and empowered decision-making. While challenges arose, the journey encapsulated a transformation from frustration to gratitude, highlighting the significance of transparency and communication in the realm of customer service. In retrospect, I acknowledge the impact of community feedback and the power of shared experiences in shaping informed choices. Lashkaraa's dedication to addressing concerns and fostering open dialogue has reignited my trust in their brand, reaffirming their commitment to customer satisfaction and loyalty. Thank you, Lashkaraa, for transforming challenges into opportunities for growth and understanding. Your unwavering support and transparency have left an indelible mark on my journey, illuminating the path towards informed and empowered choices in online shopping.
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Introduction:
Lashkaraa.com is an online fashion store that specializes in ethnic wear for women. With a wide range of traditional Indian and Pakistani clothing, Lashkaraa aims to provide its customers with stylish and trendy options for every occasion. The website offers a user-friendly platform to browse and shop for a variety of products, ensuring a hassle-free shopping experience.Pros:
- Extensive collection of ethnic wear, including sarees, salwar kameez, lehengas, and more
- High-quality products made from premium fabrics
- Competitive pricing and value for money
- Responsive customer service team available to assist with queries and concerns
- Easy-to-navigate website with a clean and appealing design
- Flexible return and exchange policy
- Frequent promotions and discounts for additional savings
- Established reputation for reliable and trustworthy service
- Multiple secure payment options for convenient transactions
- Engaged community with positive customer reviews
- Fast and efficient shipping options with reasonable costs
Cons:
- Limited availability of plus-size options
- Some customers have reported delays in shipping
- Offerings primarily focused on women's clothing, with limited options for men and children