Users Voice for Laundrokart

57% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
43% users rated Excellent
Pie Chart Review Representation for Laundrokart
Laundrokart Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 May 2019

Last updated by on 10 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Sep 2022 1 4.5 1 4.5 4.1 3.9
Oct 2022 4 4.7 1 4 3.9 4.7
Nov 2022 1 4.5 1 4.2 4.1 3.8
Dec 2022 5 5 5 5 5 5
Mar 2023 1 4.1 1.5 5 3 4.2
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Detailed Laundrokart Review by

Introduction

Laundrokart.com is an online laundry and dry-cleaning platform that provides quality laundry and dry-cleaning services to customers. It was founded in 2016 and is based in Bengaluru, India. Competing with several other similar platforms, they offer customers a convenient and hassle-free way to avail of laundry and dry-cleaning services.

Pros and Cons

Pros:
  • Convenient and easy-to-use platform
  • Quick turnaround time
  • Reasonable pricing and value for money
  • Excellent customer service
  • High-quality product selection and service.
Cons:
  • Limited shipping locations
  • No loyalty programs offered
  • No mobile app available

User Experience

Laundrokart.com provides an easy-to-use platform that allows customers to access their services online. The platform is user-friendly and intuitive, ensuring that customers can quickly and easily navigate through the various options available. The platform is also mobile-responsive, ensuring that customers can access it from their mobile devices.

Pricing and Value for Money

Laundrokart.com offers customers reasonable pricing for their services, with an emphasis on value for money. Customers can choose from a range of packages tailored to suit their laundry and dry-cleaning needs, from individual services to monthly subscriptions.

Alternatives

Some alternatives to Laundrokart.com include:
  • UrbanClap
  • Dhobilite
  • Washmatic
  • PinkBlueIndia

Customer Service

Laundrokart.com provides excellent customer service, with a dedicated support team available to answer customer queries and resolve any issues. Customers can contact them through phone or email.

Product Quality and Selection

Laundrokart.com provides high-quality laundry and dry-cleaning services, featuring an impressive product selection. They offer a range of services, including dry cleaning, laundry, and ironing. The platform also allows customers to customize their orders, indicating their specific needs and preferences.

Website Usability

The Laundrokart.com website is user-friendly and easy to navigate, with clear and concise information available to customers. The platform is mobile-responsive, allowing customers to access it from their mobile devices.

Returns and Exchanges

Laundrokart.com has a hassle-free return policy, allowing customers to return products if they are not satisfied with the quality. Customers are also entitled to a refund if they are not satisfied with the quality of the service provided.

Promotions and Discounts

Laundrokart.com regularly offers promotions and discounts to its customers, including seasonal discounts and package deals. Customers can also avail of discounted rates through referral programs.

Reputation

Laundrokart.com has established a solid reputation for providing high-quality laundry and dry-cleaning services. They have received positive reviews from satisfied customers and have a reliable and trustworthy reputation in the industry.

Payment Options

Laundrokart.com provides customers with several payment options, including credit and debit cards, e-wallets, and net banking.

Loyalty Programs

Laundrokart.com does not currently offer any loyalty programs for customers.

Customer Reviews

Customers have consistently left positive reviews of Laundrokart.com, citing the high-quality and convenience of their services. Customers have commended their quick turnaround times, quality of service, and excellent customer support.

Community Involvement

Laundrokart.com is involved in several community initiatives, including supporting local charities and non-profits that work towards social welfare and sustainability.

Shipping and Costs

Laundrokart.com offers shipping services only across select locations, with varying shipping costs that depend on distance and order quantity. Customers can also choose to collect their orders directly from Laundrokart's authorized partner stores, thereby saving on shipping costs.

Laundrokart Recent User Reviews

User Rating

5 stars

23

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Reviewer Name: Anonymous

Review Submission Date: 2022-09-01

Review Title: Pathetic!
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Review Description: PATHETIC! Just pathetic is the word. First of all the App takes hours to load. Click on one option and keep waiting for this annoying app to load. Second the service is extremely miserable. This is the third time I have used their service and it's absolutely my mistake to give them another 2 chances after my first experience. The first service they destroyed my 14k carpet. Although they took it back to reclean once I raised a complaint however it still has drycleaning machine marks all over it. For the recent order ,this time have destroyed a tshirt. It was a brand new tshirt and they have put iron on the print which has burnt the print. On top of that for this miserable service and destroying of clothes they charge extra 50 rs for delivery and packing charges as well. How extremely shameless of them for ruining the clothes and charging exorbitant pricing of this pathetic service of theirs.

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Reviewer Name: priya

Review Submission Date: 2022-11-22

Review Title: Beware , clothes just get misplaced.
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Review Description: While garments given for cleaning the data was wrongly updated in system by the service provider and garments were missing when delivered also no proper customer service available .

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Reviewer Name: Latha himachal

Review Submission Date: 2022-11-17

Review Title: One of the worst dry cleaners
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Review Description: One of the worst dry cleaners. Beware , clothes just get misplaced and when asked about it, they reply they will give a coupon for 6 months. Who will keep giving clothes. Our clothes are worth 12k.

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Reviewer Name: Sanjana

Review Submission Date: 2022-10-18

Review Title: Washing normal wash but charging dryclean charges
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Review Description: Hi every one be alert with d service of kanakpura laundrokart . He is charging normal kg wash clothes heavyily to dryclean charges .Learn before giving him clothes . He is fooling to all peoples in kanakpura road .raghuvanhalli. ksit college road

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Reviewer Name: Sweta Prasad

Review Submission Date: 2022-10-17

Review Title: BIG NO
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Review Description: BIG NOThey took my curtains with 60k and never gave back. Its a big fraud

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Reviewer Name: Pooja Vernekar

Review Submission Date: 2022-10-11

Review Title: Extremely unprofessional
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Review Description: Extremely unprofessional. They have a scheduling assistant but neither is the pickup done on time nor is the delivery. They don't have any customer support either. Never again am i using this pathetic app. They have absolutely no contact point.Their email services are equally pathetic.You only get an acknowledgement none from the support team calls ever and there is no way you can call them either.

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Reviewer Name: Sidharth Tripathy

Review Submission Date: 2022-08-09

Review Title: Very bad experience
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Review Description: Very bad experience. No one bothers to contact after misplacing clothes. Its been more than a month. Please avoid this b grade start up.

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Reviewer Name: Aniket Sabale

Review Submission Date: 2022-07-18

Review Title: Worst experience
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Review Description: Worst experience. Clothes not delivered after promised time and date even when they are ready. No CC support. No way to communicate to CC

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Reviewer Name: Debjani Ghosh

Review Submission Date: 2022-07-15

Review Title: Pathetic service by Laundrokart
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Review Description: Pathetic service by Laundrokart. Donot choose this service. It has been 2 weeks and a delivery which was supposed to be done by 5 days is now on its 14th day. There is no response by the company. I keep calling and asking but no reply. Not sure what has happened or where is my carpet!!!! Pathetic and very disappointed.

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Reviewer Name: anonymous

Review Submission Date: 2022-05-05

Review Title: Stole all the laundry worth 20k+
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Review Description: Stole all the laundry worth 20k+. I've lodged a police complaint.