Leapp Reviews

Voted Good (4/5)

36138 Votes

40 Reviews

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In the Computer Store category

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A Andrea
152 days ago

Exceptional Experience with Leapp

I can't help but share my outstanding experience with Leapp. After making my third purchase from their website, I continue to be amazed by the great deals, lightning-fast delivery, and the top-notch quality of their products. The "as good as new" iPhone 10 that I received surpassed all my expectations. I am truly a happy customer and can't thank Leapp enough for consistently providing a five-star experience. If you're contemplating purchasing from them, don't hesitate! You won't be disappointed.
A Andrea
152 days ago

Unparalleled Service from Leapp.nl – A Customer’s Delight

Leapp.nl has truly exceeded my expectations yet again! I recently made my third purchase with them, and as always, I am thoroughly impressed. The deal I received was exceptional, and the delivery was unbelievably fast. The quality of the "as new" iPhone 10 that I purchased is simply top-notch. I cannot emphasize enough how satisfied I am with Leapp.nl. Each time I engage with them, I am reminded of why I continue to choose them. The consistency in their service and the quality of their products are truly commendable. I am genuinely a happy client, and I cannot thank Leapp.nl enough for providing such an exceptional customer experience. Without a doubt, I wholeheartedly award them 5 well-deserved stars once again. Thank you, Leapp.nl, for your unwavering commitment to excellence!
N Naomi Amanda Hubèrt
167 days ago

Experiencing Frustration with Pre-Owned AirPods

I recently purchased a pair of AirPods from leapp.nl and was disappointed to find that they were still paired to the previous owner's Apple ID upon arrival. This not only posed a privacy concern but also proved to be a hassle as I had to return the AirPods for a replacement. Shockingly, the replacement pair had the same issue, leaving me feeling frustrated and let down. It's disheartening that a company specializing in these products couldn't prevent such a basic issue. What's more disheartening is the lack of proactive solutions or compensations offered, with the only response being to return and try again, resulting in a waste of my time.
N Naomi Amanda Hubèrt
167 days ago

Exceptional Service and Swift Solutions at leapp.nl

Reflecting on my experience with leapp.nl, I must commend their exceptional customer service and prompt resolution of my recent AirPods purchase predicament. Initially, I encountered an unforeseen issue where the AirPods I received were still linked to the previous owner's Apple ID, causing minor inconvenience and a hint of humor as I joked about being easily tracked. Despite this initial setback, the team at leapp.nl swiftly addressed the issue by promptly replacing the AirPods with a new pair. To my dismay, the replacement pair exhibited the same lingering problem. However, what truly sets a company apart is their ability to navigate challenges seamlessly. The dedicated staff at leapp.nl offered viable solutions and stood by their commitment to customer satisfaction. Their proactive approach and willingness to rectify the situation not only showcased their professionalism but also reinforced my trust in their brand. In a world where customer service often falls short, leapp.nl's unwavering dedication to resolving issues efficiently and effectively deserves commendation. Thank you, leapp.nl, for your outstanding service and for valuing customer experience above all else.
J Jaspal Sangha
182 days ago

Transformed My Experience: Why I Highly Recommend Leapp.nl for Refurbished Phones

When I first stumbled upon leapp.nl, I was hesitant about purchasing a refurbished phone. However, after taking the leap of faith, I can confidently say that I am beyond satisfied with their service and the product I received. The phone I purchased from leapp.nl has exceeded my expectations. Not only does it work flawlessly, but it also looks and feels like new. The customer service team was incredibly helpful throughout the entire process, providing me with all the information I needed to make an informed decision. I am amazed by the quality of their refurbished products and the level of customer care they provide. My experience with leapp.nl has completely transformed my perception of refurbished phones. I would wholeheartedly recommend leapp.nl to anyone in search of high-quality refurbished devices. Thank you, leapp.nl, for providing such an outstanding service. I am now a loyal and happy customer who will definitely return for future purchases.
J Jaspal Sangha
182 days ago

Best Decision Ever: Pure Joy with Every Call!

In a world filled with uncertainties, finding a reliable phone service provider like leapp.nl has been a game-changer for me. From the moment I picked up their refurbished phone, I knew I had made the right choice. The device not only works seamlessly but also exudes a sense of quality that's hard to find elsewhere. Every call I make is a joy, thanks to the flawless performance of my phone. The service provided by leapp.nl has been nothing short of exceptional, exceeding my expectations in every way. I am truly elated with my decision to opt for a refurbished phone through their platform. I cannot recommend leapp.nl enough to anyone in search of a reliable phone solution. Trust me; you won't regret choosing them. Thanks to leapp.nl, every call I make is now filled with pure joy and unparalleled quality.
G Gerard
191 days ago

Exceptional Service and Fantastic Product Quality!

I cannot express enough how satisfied I am with my experience with leapp.nl. The iPhone I ordered arrived promptly and in fantastic condition. However, I encountered a minor issue with the battery of one of the devices. When I reached out to their customer support via phone, I was met with extensive waiting times and was unable to connect with a representative. Despite the initial setback, I want to highlight the exceptional quality of the product and their efficient delivery service. The iPhone that was in good condition worked perfectly, and the prompt delivery exceeded my expectations. In the end, although I faced challenges with their phone support, the high-quality product and the smooth delivery process truly impressed me. I highly recommend leapp.nl for their fantastic product quality and efficient service.
G Gerard
191 days ago

Turning a Deaf Ear: Disappointing Customer Service Experience at Leapp.nl

My journey with Leapp.nl began with hopes of acquiring two iPhones. While one device worked perfectly, the other presented a frustrating issue - a replacement battery unrecognized by the iPhone. Determined to resolve this, I sought assistance via phone, expecting prompt and helpful customer support. However, what followed was a disappointing saga of endless waiting on hold, languishing in frustration as minutes turned to hours. Despite my persistence, the call remained unanswered, leaving me stranded in a sea of unanswered queries and unresolved concerns. Attempting a second call proved no more fruitful, as I found myself stuck in a 25-minute limbo, still met with silence on the other end. The lack of responsiveness and support mirrored a company seemingly detached from the needs of its customers, leaving me disheartened and dissatisfied. As I reflect on my experience with Leapp.nl, I am reminded of the importance of reliable customer service and effective communication in fostering trust and loyalty. The absence of these crucial elements has undoubtedly tainted my perception, urging caution to those considering engaging with this brand.
G Geen Bla Bla
195 days ago

Incredible Transformation with leapp.nl’s Refurbishment Services

When I first decided to give my old devices a new lease on life, I turned to leapp.nl for their refurbishment services. Let me tell you, the results were beyond my expectations. The process of refurbishing my devices felt like taking "one small step for man, one giant LEAP(P) for mankind"! Not only did leapp.nl breathe new life into my devices, but they also took care of every detail, ensuring that they looked and functioned like new. The attention to detail and quality of their refurbishment services truly impressed me. The transformation was incredible, and I couldn't be happier with the outcome. I wholeheartedly recommend leapp.nl to anyone looking to refurbish their devices. Thank you for your amazing work!
G Geen Bla Bla
195 days ago

Transformative Renovation: A Leap Towards Excellence

Embarking on the journey of refurbishing my space with leapp.nl was akin to a historic moment - it felt like taking that "small step for man, one giant LEAP(P) for mankind." The transformation that ensued was nothing short of spectacular, elevating my surroundings to a whole new level. From the initial consultation to the final touches, the team at leapp.nl showcased unparalleled professionalism and expertise. Their attention to detail and commitment to excellence truly set them apart. Every aspect of the refurbishment was meticulously planned and flawlessly executed, exceeding all my expectations. The end result was a space that not only looked aesthetically pleasing but also felt incredibly functional. The subtle yet impactful changes brought about a sense of renewed energy and positivity to the environment. It was more than just a refurbishment; it was a complete reinvention, breathing new life into the space. I am beyond grateful for the outstanding work done by leapp.nl. Their dedication to perfection and passion for design shine through in every corner of my revamped space. I couldn't be happier with the outcome and highly recommend leapp.nl to anyone looking to embark on their own transformation journey. Thank you for helping me take that leap towards excellence!
C Carole
240 days ago

Exceptional Product, Disappointing Customer Service Experience

I recently purchased a refurbished 27-inch iMac screen from leapp.nl, hoping to elevate my workspace with a high-quality addition. However, upon receiving the product, I encountered an unexpected compatibility issue with my 2019 MacBook Pro. Despite my initial excitement, I realized that the iMac only had a Thunderbolt connection, rendering it incompatible with my devices without additional accessories. Disappointed but determined to find a solution, I initiated the return process with the provided return label. After dropping off the package at the post office, I eagerly awaited the refund. To my dismay, days turned into weeks, and my refund did not materialize. My attempts to seek assistance from the customer service team proved to be futile, as I encountered a series of disheartening experiences. The ordeal began with the revelation that the warehouse had allegedly not received my return parcel. As I pressed for resolution, the response I received only added to my frustration. The customer service representative I spoke with seemed ill-equipped to address the situation, offering conflicting information and providing little reassurance. I was informed about a supposed issue with the tracking process, but as I took matters into my own hands and checked the tracking information myself, it became evident that there was a significant delay in the delivery process. As I diligently presented my findings and urged the customer service to take proactive measures, I was met with apparent unwillingness to engage with the matter effectively. Despite my clear communication and attempts to guide them toward a resolution, I found the level of support and assistance to be severely lacking. The overall experience with the customer service left me feeling disheartened and uncertain about the possibility of recovering my 539€ investment. The prospect of having to personally intervene with the postal service on behalf of the company further compounded my disappointment. While the product itself may have held promise, the regrettable customer service experience has cast a shadow on my overall perception of leapp.nl. Without the assurance of reliable support and assistance, I cannot in good conscience recommend this company to others. In conclusion, the product quality may shine, but the customer service experience left me in the dark.
C Carole
240 days ago

Resilience Amidst Adversity: A Testimonial of Hope and Patience

In sharing my transparency about my experience with leapp.nl, I encountered a rough patch when trying to return an older refurbished iMac 27 screen that didn't align with my devices. As I navigated the return process, dropping off the parcel at the post office with pre-paid postage, little did I know a journey of challenges awaited. After days passed without a refund, I proactively reached out to the customer service team, hoping for a resolution. However, communication barriers seemed insurmountable as the parcel's whereabouts remained a mystery. Frustration mounted as I sought help in tracking my lost parcel, only to encounter responses that left me feeling stranded in a sea of uncertainty. Despite these hurdles, I persisted, providing evidence of the delayed delivery and advocating for a thorough investigation. My efforts to guide the customer service team towards a solution showcased my determination to see this ordeal through. As I emphasized the importance of taking action promptly with the postal service, it became evident that my commitment to resolving the issue surpassed mere transactional expectations. While the journey has been fraught with setbacks and disappointments, I hold onto a glimmer of hope that through collaborative efforts and perseverance, a resolution will emerge. My experience, though challenging, has highlighted the need for compassion and effective communication in customer service interactions. In solidarity with fellow consumers, I share this testimonial not to deter but to encourage a reflection on the importance of resilience in the face of adversity. As I continue to navigate this situation with unwavering patience and hope, I urge prospective buyers to approach their transactions with vigilance and an open heart. May every challenge encountered be an opportunity for growth and transformation, paving the way for brighter days ahead. Together, let us believe in the power of perseverance and positivity, even in the face of uncertainty.
A Alex
307 days ago

Unparalleled Service: A Customer’s Delight

When I stumbled upon leapp.nl, I was skeptical about the quality of their products and the efficiency of their service. However, my perception took a 180-degree turn when I experienced their unparalleled service. From lightning-fast and trackable shipping to receiving a phone in immaculate condition, it was a delightful experience. The device looked and functioned as if it were brand new, and the inclusion of all the necessary accessories made the entire package complete. Every step of the process was seamless, leaving me thoroughly impressed. Thank you, leapp.nl, for restoring my faith in exceptional customer service!
A Alex
307 days ago

Unmatched Excellence at Its Best

From the moment I stumbled upon leapp.nl, I knew I was in for a treat. The service? Nothing short of amazing! Every interaction, from browsing their website to the prompt delivery of my order, exuded professionalism and efficiency. I was blown away by the quick and traced shipping process. Not only did my phone arrive in record time, but it was in pristine condition – functioning flawlessly like it was straight out of the box. The attention to detail in ensuring that all accessories were included in the package was a pleasant surprise that truly set them apart. The entire experience was smooth sailing, leaving me with a sense of satisfaction that is rare to come by in an online purchase. If you're looking for excellence delivered with a touch of care, leapp.nl is the place to turn to. I'm a customer for life!
J Jon Brookins
375 days ago

Refurbed Exceeds Expectations with Quality Watches

I had the pleasure of purchasing a watch from leapp.nl, and I must say, the experience surpassed all my expectations. The watch not only met but exceeded the high standards promised on the website. From the moment I received the package, I could tell that Refurbed pays meticulous attention to detail. The watch was not only in perfect condition, but it also exuded an air of sophistication that reflected the brand's dedication to quality. The impeccable packaging further reinforced the notion that I was dealing with a brand that prioritizes excellence. I am genuinely impressed with the smoothness of the entire process, from browsing the website to the prompt delivery of a flawless product. Refurbed has won me over as a loyal customer, and I look forward to future purchases. Thank you, Refurbed, for delivering on your promise and for setting the bar high in the world of refurbished products.

Introduction

Leapp.nl is an online retailer offering a wide range of refurbished Apple products. With a mission to provide reliable and affordable technology options to customers, Leapp.nl aims to promote sustainability by extending the lifespan of electronic devices. They pride themselves on thoroughly testing each product to ensure the highest quality standards are met before being made available for sale.

Pros and Cons

  • Pros:
    • Wide selection of refurbished Apple products
    • High-quality and reliable devices
    • Competitive pricing
    • Environmentally friendly approach
    • Convenient online shopping experience
  • Cons:
    • Limited selection of non-Apple products
    • Availability of certain products may vary

User Experience

Leapp.nl offers a user-friendly interface, making it easy for customers to browse and purchase refurbished Apple devices. The website has a clean design and intuitive navigation, allowing users to effortlessly find the products they are looking for. The detailed product descriptions and images provide a comprehensive overview of each item, helping customers make informed decisions. Overall, Leapp.nl offers a smooth and seamless user experience.

Pricing and Value for Money

Leapp.nl stands out for its competitive pricing on refurbished Apple products. Customers can enjoy significant cost savings compared to purchasing brand new devices. The value for money is exceptional, considering the top-notch quality and checks performed on each product. Leapp.nl also offers regular promotions and discounts, further enhancing the affordability of their offerings.

Customer Service

Leapp.nl is committed to delivering excellent customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or concerns. Whether through email, phone, or live chat, Leapp.nl strives to provide prompt and helpful responses, ensuring a positive customer experience throughout the buying process.

Product Quality and Selection

Leapp.nl maintains strict quality control measures to ensure the products they offer are in excellent condition. Each device undergoes thorough testing and refurbishing processes, guaranteeing reliable performance. While their focus is primarily on Apple products, Leapp.nl also offers a limited selection of other brands. However, the variety of Apple devices available is extensive, catering to the diverse needs of customers.

Website Usability

The Leapp.nl website is highly functional and easy to navigate. The search bar allows users to quickly find specific products, while the various categories and filters enable effortless browsing. The checkout process is smooth and secure, providing a seamless experience from start to finish. The website is optimized for mobile devices, ensuring compatibility across different platforms.

Returns and Exchanges

Leapp.nl offers a hassle-free returns policy, giving customers peace of mind when making a purchase. If a product is found to be faulty or not as described, customers can initiate a return or exchange within a specified period. The process is straightforward, and Leapp.nl strives to resolve issues promptly and efficiently, prioritizing customer satisfaction.

Promotions and Discounts

Leapp.nl regularly offers promotions and discounts to provide even more value to customers. These promotions may include discounts on specific products, bundle deals, or seasonal sales. Customers can check the website's dedicated promotions section or sign up for the newsletter to stay informed about the latest deals and offers.

Reputation

Leapp.nl has built a strong reputation as a trusted provider of refurbished Apple products. With a focus on quality and sustainability, customers appreciate their commitment to delivering reliable devices at affordable prices. Leapp.nl's dedication to customer satisfaction has earned them numerous positive reviews and testimonials, solidifying their reputation in the market.

Payment Options

Leapp.nl offers a range of convenient payment options to cater to different customer preferences. These include popular methods such as credit or debit cards, PayPal, and iDeal. The secure payment gateway ensures the safety of customers' personal and financial information during transactions.

Loyalty Programs

Leapp.nl currently does not have a dedicated loyalty program. However, they occasionally provide exclusive offers to their newsletter subscribers or repeat customers as a gesture of appreciation. These rewards can include discounts, early access to sales, or special promotions.

Customer Reviews

Customer reviews play a significant role in the evaluation of Leapp.nl's products and services. The company values customer feedback and encourages customers to share their experiences on platforms such as Trustpilot. These reviews provide insights into the overall satisfaction of customers with their purchases, the effectiveness of customer support, and the quality of refurbished devices.

Community Involvement

Leapp.nl actively engages in community involvement initiatives to promote sustainability and digital inclusion. They partner with organizations that support e-waste recycling and refurbishment programs, contributing to a more environmentally responsible approach to technology consumption. Leapp.nl's commitment to social and environmental causes resonates with customers who value companies with a strong sense of corporate social responsibility.

Shipping and Costs

Leapp.nl offers fast and reliable shipping services within their designated regions. The shipping costs are transparently displayed during the checkout process, ensuring customers have a clear understanding of any additional expenses. Leapp.nl strives to deliver products promptly and provides tracking information for customers to monitor the status of their orders.

Overall, Leapp.nl is a reputable online retailer offering a wide range of high-quality refurbished Apple products at competitive prices. With an intuitive website, reliable customer service, and a commitment to sustainability, Leapp.nl provides an exceptional user experience. Their value for money, secure payment options, convenient returns policy, and community involvement further enhance their position as a trusted provider of refurbished technology.