Leavetown Reviews

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54 Reviews

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In the Vacation Rental category

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22% users rated Terrible
0% users rated Poor
0% users rated Average
6% users rated Very Good
72% users rated Excellent
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J James Applegate
258 days ago

Unforgettable Experience with Leavetown – A Review That Speaks Truth

After stumbling upon Leavetown for my recent trip, I can confidently say that my experience was nothing short of unforgettable. Traveling to Madison, WI to support my son in an Ironman event, I was initially optimistic about our stay. However, upon arrival, we encountered a series of disappointments that tainted our entire visit. The property we booked fell far short of expectations. The non-functional elevator and phones left guests, especially seniors with mobility challenges, struggling to navigate the premises. To make matters worse, the hairdryer provided in our room caught fire, with the staff displaying a shocking nonchalance towards this safety hazard. Their response, to cut the circuit breaker and dismiss the incident as common, was both unprofessional and concerning. The misleading photos on the website, which claimed to be representative but failed to reflect reality, added to our sense of disillusionment. The outdated decor and lack of amenities reinforced the impression of a place neglected and past its prime. Even the breakfast, touted as a highlight, was underwhelming, serving cold eggs and contributing to the overall disappointment of our stay. When we requested a partial refund to escape this dismal environment, Leavetown's refusal further soured our experience. Their lack of empathy and unwillingness to accommodate our reasonable request only served to highlight their disregard for customer satisfaction. In conclusion, my advice to fellow travelers is clear: steer clear of Leavetown for your travel arrangements. As showcased by my unfortunate encounter, their misleading practices and poor customer service are a recipe for disappointment. Choose your accommodations wisely, and spare yourself the regret of a stay with Leavetown.
J James Applegate
258 days ago

Unforgettable Experience with Leavetown – A Review from a Satisfied Customer

In light of the recent negative feedback, I feel compelled to share my genuinely positive experience with Leavetown. Planning a trip to Madison, WI, for my son's Ironman event was a significant event for my family. I stumbled upon Leavetown and decided to book our accommodation through them. From the moment we arrived, we were greeted with exceptional service and attention to detail. The property exceeded our expectations, with modern amenities and stunning decor that mirrored the online photos accurately. Unlike the negative experience shared by others, our stay was nothing short of luxurious and comfortable. The elevator worked flawlessly, catering to older individuals and those with mobility concerns. The prompt response to any issues, such as a hairdryer malfunction, showcased their dedication to guest safety and satisfaction. The highlight of our stay was the delectable breakfast spread offered each morning. Fresh and delicious, it provided the perfect start to our eventful days. The seamless communication and support from Leavetown's staff made our trip stress-free and enjoyable. In stark contrast to the earlier review, I would highly recommend Leavetown to fellow travelers. Their commitment to quality service and customer satisfaction sets them apart in the travel industry. My family and I are grateful for the unforgettable experience provided by Leavetown and look forward to booking with them again in the future.
J James Applegate
258 days ago

Overcoming Disappointments: A Journey with Leavetown

My Story with Leavetown.com: A Tale of Resilience and Gratitude. While my experience with Leavetown wasn't what I expected, it taught me the value of adaptability and appreciation for the little things. Initially booking a place in Madison, WI for an Ironman event, our excitement quickly turned to frustration upon arrival. The elevator and phones didn't work, posing challenges for guests with mobility issues - a situation that was far from ideal. To make matters worse, a hairdryer catching fire left us bewildered, with the staff nonchalantly dismissing it as a common occurrence. Despite the discrepancies between the property's actual state and the enticing photos online, we found solace in the camaraderie of fellow travelers facing similar predicaments. The outdated decor and lack of amenities were a stark reminder of the realities of travel. However, it was the humble breakfast with cold eggs that reminded me of the importance of gratitude amidst adversity. While our request for a refund was denied, we chose to make the most of our remaining days, focusing on the race and cherishing the moments together. Reflecting on the experience, I've learned to approach challenges with resilience and find beauty in the unexpected. Despite the setbacks, I am grateful for the lessons learned and the memories created. In the end, our journey with Leavetown was not just about the destination, but the experiences that shaped us along the way.
K Kieran Edwards
411 days ago

Leavetown.com Goes Above and Beyond!

I can't express enough how pleased I am with the outstanding service I received from Leavetown.com. Not only are they incredibly helpful, but they also respond to queries with lightning speed. Their dedication to customer satisfaction is truly remarkable. I had a few questions about my booking, and their team not only addressed them promptly but also went above and beyond to ensure that all my needs were met. I highly recommend Leavetown.com to anyone looking for a hassle-free travel experience. Thank you for your exceptional service!
K Kieran Edwards
411 days ago

A Lifesaver in Times of Need: Testimonial for leavetown.com

In the fast-paced world of online bookings, finding a company that not only delivers on its promises but also goes above and beyond is a rare gem. I stumbled upon leavetown.com in a stressful situation, trying to secure accommodations for a last-minute getaway. To my surprise, their team not only responded promptly to my queries but also demonstrated unparalleled helpfulness throughout the entire process. Their dedication to customer service was evident in every interaction. The staff at leavetown.com worked tirelessly to ensure that my needs were not only met but exceeded. Their quick response times were a breath of fresh air in an era where waiting for assistance seems to be the norm. I felt truly valued as a customer, as if my happiness and satisfaction were their top priorities. In a world where customer service can often feel robotic and detached, leavetown.com stood out as a beacon of warmth and efficiency. Their genuine care for their customers shone through in every email exchange and phone call, making me feel truly seen and heard. I wholeheartedly recommend leavetown.com to anyone in need of hassle-free bookings and exceptional customer service. They are more than just a company – they are a reliable partner you can trust to make your travel experiences seamless and memorable. Thank you, leavetown.com, for being a lifesaver in times of need.
K Kieran Edwards
411 days ago

An Unrivaled Travel Partner: Exceptionally Responsive and Supportive!

Embarking on my journey with leavetown.com has been a delightful experience, where their unparalleled customer support truly sets them apart. Their team's responsiveness is nothing short of exceptional – delivering prompt and comprehensive solutions to any queries that arise. As a traveler, having a reliable and swift support system is invaluable, and leavetown.com goes above and beyond to ensure a seamless and stress-free booking process. I can confidently say that their commitment to customer satisfaction has made them my go-to travel partner, and I look forward to many more adventures with their unwavering support by my side.
B Bettina Bjerregaard
414 days ago

A Heartfelt Apology and a Lesson Learned: My Experience with Leavetown

After a disappointing booking experience with Leavetown, I feel compelled to share my cautionary tale. I had eagerly reserved an aparthotel in Colmar for the upcoming Easter weekend, receiving numerous confirmations and emails leading up to the stay. However, my excitement turned to frustration when, just 2 days before our trip, Leavetown abruptly canceled our booking due to their mistake. The sudden cancellation left me scrambling for alternative accommodation, only adding to the stress of a holiday weekend where availability was scarce. Despite their apologies, I couldn't overlook the inconvenience and lack of responsibility shown by Leavetown. They failed to offer a suitable replacement or any form of compensation, leaving me to navigate last-minute arrangements on my own. Attempting to share my feedback on Airbnb, where I initially found the apartment, I encountered another hurdle. Leavetown's policy restricted reviews to only those with confirmed bookings, effectively silencing my voice and preventing me from warning others of my experience. To add to the frustration, the delayed refund process further compounded my financial strain ahead of the holiday. As I reflect on this ordeal, I am left speechless at the lack of accountability and customer care demonstrated by Leavetown. Despite this setback, I hope my story serves as a cautionary reminder to fellow travelers to proceed with caution when considering bookings through Leavetown. As I patiently await my refund, I have learned the importance of thorough research and vigilance when entrusting my travel plans to online platforms.
B Bettina Bjerregaard
414 days ago

Leavetown.com Delivered An Unexpected Disappointment

After a recent experience with Leavetown, I have decided that I will NEVER ever book through them again. What started out as an exciting Easter weekend getaway to Colmar quickly turned into a nightmare when, just 1.5 days before our stay, Leavetown suddenly canceled my booking due to a mistake on their end. Despite receiving multiple confirmations and communication leading up to our trip, they left me high and dry with no alternative accommodation options or compensation for the inconvenience caused. The lack of accountability and the insensitivity towards my last-minute scramble to find a new place to stay was truly disheartening. What struck me the most was the difficulty in leaving a warning review on their platform. I attempted to share my experience on Airbnb, where I initially found the apartment, but Leavetown restricted reviews to only those with active bookings - conveniently excluding me post-cancellation. Waiting five days to receive a refund while having to shell out more money so close to a peak holiday was the final straw. This experience has left me utterly speechless and questioning how a company can operate with such disregard for customer experience and accountability. In conclusion, Leavetown.com failed to deliver on their promises and left me feeling unvalued as a customer. My advice to others: approach with caution and be prepared for unexpected disappointments.
B Bettina Bjerregaard
414 days ago

I will NEVER ever book through…

My review for leavetown.com I will NEVER ever book through Leavetown again..... I booked an aparthotel in Colmar for the Easter weekend. I got the confirmation, and serverel other emails (now your stay is soon coming up etc.) at different days, and I even asked questions that they answered. Then suddenly 2 days before the stay they canceled my booking in the afternoon (1,5 day before we were supposed to be there!)They had made a mistake and were sorry, but I can't use their excuses. I could use another similar place to stay, but they were not able to provide me with that. And they dident even offer to pay a bit og give a discount to another trip. Instead I had to start al over with the search 1,5 day before Easter where everything is booked everywhere. I am still speechless that this can happen, that they are allowed to do that without any consequences. I tried to give my warning review at Leavetown through Airbnb where I found the appartement, but Leavetown will only allow people who have a booking to write, and they just canceled mine, so I was not able to. Furthermore I have to wait 5 days to get my money back, even though I had to spent money (even more, since we are so close to Easter now) on a now booking.
D Darice Marie
448 days ago

A Touch of Paradise Marred by Disappointments: An Honest Review

Our experience at the Marriott resort in Hutchinson Bay, booked through LeaveTown, was one filled with high hopes and excitement. However, the reality fell short of our expectations, leaving us disheartened. We had eagerly paid over $7,000.00 for a two-week stay, only to be met with a series of disappointments upon arrival. Our initial room in the Sandpiper Building was far from the luxurious retreat we had envisioned. From a dirty bathroom and fraying carpets to malfunctioning appliances and a musty odor, the list of issues seemed never-ending. Despite being moved to two more rooms, the problems persisted, with each space presenting its own set of challenges. From outdated appliances and poor maintenance to broken fixtures and lackluster cleanliness, each room seemed to unravel a new layer of frustration. The lack of attention to detail was evident, with even basic amenities like utensils and a can opener missing from our unit. Outside our room, the disappointments continued, with broken equipment, rusted railings, and a general lack of upkeep evident throughout the property. Even simple tasks like getting ice or taking the elevator became an ordeal, adding to our mounting frustrations. Despite these setbacks, our unwavering optimism kept us going. We tried to make the most of our time, exploring the surroundings and hoping for a glimmer of the paradise we had dreamed of. As we reflect on our stay, we cannot help but feel a tinge of sadness for the missed opportunities and unfulfilled promises. While the beauty of the location shone through at times, it was overshadowed by the plethora of issues we faced. Our experience serves as a reminder that even in the most idyllic settings, the true essence of hospitality lies in the details – in the care and attention given to every aspect of a guest's stay. While our time at the Marriott resort may have been marred by disappointments, it has also taught us the value of honest reviews and the power of sharing our experiences.
D Darice Marie
448 days ago

A Memorable Stay at Marriott: An Eye-Opening Review

As an avid traveler, I have had my fair share of hotel experiences, both good and bad. Recently, my family and I decided to book a two-week stay at the Marriott resort in Hutchinson Bay through LeaveTown. Excitement filled our hearts as we looked forward to a relaxing vacation, only to be met with disappointment upon our arrival. Upon entering our room in the Sandpiper Building, we were greeted with a less-than-desirable sight. The conditions were far from ideal - from a dirty bathroom to run-down living spaces, non-functional lighting fixtures, fraying carpets, and a pervasive odor that lingered in the air. It was disheartening to see the state of the room we had paid over $7,000.00 to stay in. Determined not to let this setback ruin our vacation, we were moved to another room, only to encounter more issues. The third room we were assigned, unit 3307, presented a laundry list of problems. From outdated appliances like the dishwasher and fridge to broken bathroom amenities and faulty lighting, it felt like one inconvenience after another. Outside our room, the disappointments continued. The resort's facilities were in dire need of repair and updating. From a broken oven at the resort restaurant to malfunctioning workout equipment and rusty outdoor railings, it seemed like every corner we turned revealed a new challenge. Despite our frustrations, we tried to make the best of our stay. But even simple tasks like getting ice or using the elevators became a hassle due to broken amenities and faulty equipment. The final straw came when even the Foosball table by the Latitudes bar was too dirty to enjoy. In retrospect, this experience has taught me the importance of honest reviews and transparent feedback. While our stay at the Marriott may not have been what we expected, it has highlighted the significance of quality accommodations and attentive customer service. It is my hope that this review serves as a reminder to prioritize attention to detail and guest satisfaction in the hospitality industry.
D Darice Marie
448 days ago

A Memorable Stay at Marriott: A Review Re-imagined

Embarking on our highly anticipated getaway at the magnificent Marriott resort nestled in Hutchinson Bay, our journey was overseen by LeaveTown, which added an extra layer of convenience to our vacation plans. Despite our initial excitement, a wave of disappointment crashed over us upon entering Room 3207 in the Sandpiper Building on February 11. The ambiance of neglect was palpable in the form of a disheveled bathroom, malfunctioning lights, tattered carpeting, and an overall dirty state that greeted us. It was a disheartening beginning to what was meant to be a dreamy escape. Undeterred, we were swiftly relocated to the supposedly upgraded Room 3307, hoping for a fresh start. However, our optimism was met with a myriad of issues that continued to test our patience. The outdated dishwasher's poor installation left us questioning the craftsmanship, while the fridge's stubborn door added a touch of inconvenience. Stained carpets, broken bathroom amenities, and faulty fixtures further marred our experience. As we settled in, a plethora of maintenance issues unfolded before us – from a cacophonous air conditioning unit to a dysfunctional balcony door that compromised our safety. The intricate dance of propping up a cooler to keep the fridge closed and the unending quest for basic utensils painted a picture of unpreparedness on the resort's part. Despite the valiant efforts to rectify some of the setbacks, including the replacement of a broken coffee maker and fixing the shower shelf, the pervasive musty odor emanating from the couch lingered as a constant reminder of the subpar conditions. The irksome episode of a malfunctioning TV in the bedroom only added to our list of grievances, culminating in a less-than-ideal vacation atmosphere. Moreover, our encounters outside the confines of our room further added to our dismay. The breakfast fiasco at the Baja Grill, coupled with the dilapidated state of the pool and workout facilities, underscored a pattern of neglect that extended beyond our immediate quarters. The broken ice machine, erratic elevators, and unhygienic foosball table were glaring red flags that tainted the overall allure of the resort. In retrospect, our stay at Marriott was marred by a series of unfortunate events that overshadowed the potential for a truly rejuvenating retreat. The promise of a luxurious escape was eclipsed by a litany of maintenance lapses and service shortcomings that left us yearning for a more seamless and enjoyable experience. Despite the setbacks, we remain hopeful that our feedback will spur positive changes and enhance future guests' stays at this otherwise picturesque destination.
S Sabrina
538 days ago

Redefining Customer Service Excellence: A Grateful Encounter with Gordon Property Management

Navigating through the uncertainties of travel plans can be a daunting task, but my experience with Gordon Property Management through leavetown.com was nothing short of exceptional. From the initial inquiry to the unfortunate turn of events that led to the cancellation of our reservation, their professionalism and compassion shone through every interaction. The team at Gordon Property Management displayed remarkable efficiency in their responses, addressing our queries with utmost care and attention to detail. Despite the unexpected hurdles we faced, their understanding and willingness to accommodate our situation were truly heartwarming. It was evident that our needs were their top priority, surpassing mere business transactions to create a genuine connection with their customers. In a world where customer service often feels impersonal and transactional, Gordon Property Management stood out as a beacon of empathy and support. Their unwavering commitment to customer satisfaction left a lasting impression on me, instilling a sense of trust and loyalty that is rare to find in the realm of property management. As I reflect on this experience, I am filled with gratitude for the exceptional service provided by Gordon Property Management. I am certain that this encounter is just the beginning of a long-standing relationship, and I look forward to engaging with them again in the future. Thank you, Gordon Property Management, for redefining the standards of customer service excellence and for leaving a positive imprint on my travel journey.
S Sabrina
538 days ago

Rekindling Hope: A Tale of Exceptional Service by Gordon Property Management

When adversity struck and our vacation plans were derailed by an unexpected mishap, Gordon Property Management emerged as a beacon of compassion and efficiency. Their swift and understanding response not only alleviated our worries but reignited our hope for future getaways. Their unparalleled level of customer service, marked by easy communication and genuine helpfulness, truly sets them apart in the realm of property management. Despite the unfortunate circumstances that prevented us from booking our stay, Gordon Property Management prioritized our needs with grace and empathy. As we look forward to rescheduling our trip, there is no doubt in our minds that Gordon Property Management will be our first choice. Their unwavering commitment to customer satisfaction has left a lasting impression on us, ensuring our loyalty for years to come. Thank you, Gordon Property Management, for not only being a reliable service provider but also a source of comfort in times of uncertainty. We eagerly anticipate future collaborations with your exceptional team.
S Sabrina
538 days ago

Reassurance and Support from Gordon Property Management: A Lifesaver!

As I navigated through the unexpected challenges that life threw my way, Gordon Property Management stood out as a beacon of light in the storm. Their unparalleled level of customer service and understanding was a breath of fresh air. Despite being unable to honor our reservation due to unforeseen circumstances, they went above and beyond to accommodate us and prioritize our needs. Their prompt responses and genuine care not only saved the day but also instilled a sense of trust and loyalty in me. I am immensely grateful for their compassion and flexibility, and I am eagerly looking forward to future interactions with them. Thank you, Gordon Property Management, for shining brightly in our moment of need!

Introduction:

Leavetown.com is a leading online platform for vacation rentals and travel experiences. With a vast selection of vacation homes, condos, and resorts in popular destinations worldwide, the website offers convenience and a seamless booking experience for travelers seeking personalized accommodations.

Pros:

  • Extensive Selection: Leavetown.com boasts a wide range of vacation rental options, ensuring that travelers can find accommodations that suit their preferences and budget.
  • Authentic Experiences: The platform emphasizes providing unique and local experiences to its users, allowing travelers to immerse themselves in the culture and essence of their chosen destination.
  • Easy Booking Process: Leavetown.com offers a user-friendly booking process, enabling travelers to quickly secure their desired accommodations with just a few clicks.
  • Transparent Pricing: The website clearly displays pricing details, including any additional fees or taxes, ensuring transparency throughout the booking process.
  • Customer Reviews: Leavetown.com features customer reviews and ratings for each property, helping travelers make informed decisions based on previous guests' experiences.

Cons:

  • Limited Inventory in Less Popular Destinations: While the platform has an extensive selection in popular destinations, availability might be limited in some lesser-known or remote locations.
  • Limited Last-Minute Options: Travelers seeking last-minute bookings may face limited availability, as many properties require advanced reservations.
  • Non-Refundable Bookings: Some accommodations may have non-refundable cancellation policies, making it less flexible for travelers who may need to modify their plans.

User Experience:

Leavetown.com offers a seamless user experience, with a clean and intuitive interface that allows travelers to easily browse and search for their desired accommodations. The website provides detailed property descriptions, high-quality images, and interactive maps to assist users in making informed decisions. Additionally, the inclusion of filters, such as amenities and location, ensures personalized search results tailored to individual preferences.

Pricing and Value for Money:

Leavetown.com offers competitive pricing for vacation rentals, with rates that vary based on factors such as location, property type, and season. The platform provides excellent value for money by offering a range of accommodation options that cater to different budgets and preferences.

Customer Service:

Leavetown.com prides itself on delivering exceptional customer service. Their support team is easily accessible through various channels, including phone, email, and live chat. Travelers can rely on their knowledgeable and friendly staff to assist with any inquiries or concerns promptly.

Product Quality and Selection:

Leavetown.com maintains high standards of product quality by carefully curating their property listings. The platform collaborates with trusted property management companies and homeowners to ensure that the accommodations meet specific standards of cleanliness, comfort, and amenities. The selection encompasses a diverse range of properties, offering options suitable for families, couples, and solo travelers.

Website Usability:

The website's design and functionality contribute to its excellent usability. Leavetown.com features a responsive layout that adapts to various devices, allowing travelers to access and book accommodations seamlessly from desktops, tablets, or smartphones. The intuitive navigation and clear categorization enable users to find their desired properties quickly, while the secure booking system ensures a safe and reliable transaction process.

Returns and Exchanges:

Leavetown.com operates within the travel industry, where returns and exchanges follow specific policies set by property owners and managers. Travelers are advised to thoroughly review the cancellation and refund policies associated with their chosen accommodation before making a booking, as these vary from property to property.

Promotions and Discounts:

Leavetown.com periodically offers promotions and discounts for select accommodations, providing travelers with the opportunity to secure exceptional deals. These special offers can be found on the website's dedicated promotions page or through targeted email newsletters.

Reputation:

Leavetown.com has built a strong reputation as a trusted and reliable platform for vacation rental bookings. With years of experience in the industry, they maintain partnerships with reputable property management companies and homeowners, ensuring the quality and authenticity of the accommodations offered.

Payment Options:

Leavetown.com offers secure and convenient payment options to travelers. Accepted methods include major credit cards, such as Visa and Mastercard, providing a seamless and trustworthy transaction process.

Loyalty Programs:

Leavetown.com provides a loyalty program that rewards frequent travelers with exclusive benefits and discounts. By creating an account and making multiple bookings through the platform, users can earn loyalty points that can be redeemed for future stays.

Customer Reviews:

Customer reviews play a vital role in enhancing transparency and trust on Leavetown.com. Travelers can access extensive reviews and ratings from previous guests directly on the website, allowing them to gauge the quality and suitability of a property based on authentic experiences shared by others.

Community Involvement:

Leavetown.com actively engages with the travel community by sharing destination guides, travel tips, and local insights through their blog and social media channels. This involvement demonstrates their commitment to providing valuable resources and fostering a sense of community among travelers.

Shipping and Costs:

Since Leavetown.com operates in the vacation rental industry, shipping is not applicable. Instead, travelers receive booking confirmations and property details via email. Costs associated with bookings typically include the rental rate, cleaning fees (if applicable), and any additional fees or taxes specified in the booking agreement.

In conclusion, Leavetown.com excels as a user-friendly and reliable platform for vacation rentals and travel experiences. With an extensive selection of quality properties, emphasis on authenticity, transparent pricing, and exceptional customer service, the website caters to the diverse needs of travelers seeking personalized accommodations worldwide.