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0% users rated Poor
0% users rated Average
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20% users rated Excellent
Rate Lecreuset Coupons Store
| Sep 2022 | 1.9 | 4.8 | 3.8 | 2.7 | 1 | 4.5 |
|---|---|---|---|---|---|---|
| Oct 2022 | 1 | 4.2 | 4.2 | 5 | 1 | 4.7 |
| Nov 2022 | 5 | 3.9 | 2.8 | 1 | 1 | 4.5 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Mar 2023 | 2 | 3.1 | 3.4 | 4.9 | 1.5 | 4.1 |
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Detailed Lecreuset Review by Aisha Bachlani
Introduction
Le Creuset is a renowned brand that offers a wide range of cookware and kitchenware products. The company prides itself on manufacturing high-quality products that ensure durability and timeless style. You can find a vast selection of products on their website, including Dutch ovens, saucepans, skillets, and much more.Pros and Cons
Pros:- High-quality products
- Stylish designs
- Wide range of cookware and kitchenware items
- High price point
- Limited color options for some products
User Experience
The Le Creuset website is user-friendly and easy to navigate. The site features large product images and detailed descriptions, making it easy to find what you are looking for. Moreover, the website loads quickly and has a simple checkout process.Pricing and Value for Money
Le Creuset products come at a premium price point, but the value for money is excellent. The products are made to last a lifetime and come with a lifetime warranty, making them an investment in your kitchen.Alternatives
If you want to explore other options, All-Clad and Staub are two brands that offer high-quality cookware and kitchenware products.Customer Service
Le Creuset has excellent customer service. Their team is responsive and helpful, addressing any queries or concerns within a reasonable time frame. Additionally, they have a comprehensive FAQ section that covers common questions.Product Quality and Selection
Le Creuset products are of excellent quality, with durable materials that ensure longevity. The brand offers a wide range of colors and styles to choose from, making it easy to find something to suit your preferences.Website Usability
The Le Creuset website offers a seamless user experience. The site's layout and features are easy to navigate, and the product pages are well-organized and informative.Returns and Exchanges
The brand has a flexible returns and exchange policy. You can return or exchange any product within 90 days from the date of purchase.Promotions and Discounts
Le Creuset offers promotions and discounts from time to time, mainly during the holiday season. They also offer free shipping on orders over a set amount.Reputation
Le Creuset has established an outstanding reputation as a high-end cookware and kitchenware brand. They are known for their quality craftsmanship and timeless designs, making them a popular choice among home cooks and professional chefs alike.Payment Options
Le Creuset accepts major credit cards, including Visa, Mastercard, Discover, and American Express. They also accept PayPal and Apple Pay.Loyalty Programs
The brand does not have a loyalty program, but they offer a newsletter that provides exclusive offers and updates on new products.Customer Reviews
The Le Creuset website features customer reviews on each product page. The reviews are helpful in providing insights into the product's durability and usability.Community Involvement
Le Creuset is involved in various community initiatives, including supporting local food banks and partnering with the Surfrider Foundation to protect ocean and coastal environments.Shipping and Costs
The brand offers free shipping on orders above a set amount. For orders below that amount, there is a flat rate shipping cost. The shipping times vary depending on the delivery location, but most orders are delivered within three to five business days. In conclusion, Le Creuset is a reliable brand that offers high-quality cookware and kitchenware products. The brand's website is user-friendly and easy to navigate, with detailed product descriptions and images. Although they come at a premium price point, the value for money is excellent, especially considering the products' durability and lifetime warranty.Lecreuset Recent User Reviews
Duration
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Reviewer Name: Donna Charlson
Review Submission Date: 2022-12-16
Review Title: Placed order 11/25/22
Review Submission Date: 2022-12-16
Review Title: Placed order 11/25/22
Review Description: Placed order 11/25/22. Sent wrong color. Worst customer service ever. No apology. I must return wrong color before they will ship replacement. They did not process my return for 8 days. After 3 more phone calls, on 12/16 I get an email telling me they no longer have my item in stock, and oh yeah will take 7-10 days for my refund.
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Reviewer Name: Brooke
Review Submission Date: 2022-12-13
Review Title: Le creuset falsely advertised a cyber…
Review Submission Date: 2022-12-13
Review Title: Le creuset falsely advertised a cyber…
Review Description: Le creuset falsely advertised a cyber Monday sale and when I purchased it, it did not go through. They refuse to correct this even though I can prove it was advertised as 179 at the time of purchase. A 100 dollar difference. Will not buy again unless this is corrected. I had to write on here as when I reviewed on their website, they have to approve it. Assuming the bad reviews don’t get published
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Reviewer Name: Steve Rodgers
Review Submission Date: 2022-11-11
Review Title: I have two pots that are chipping badly…
Review Submission Date: 2022-11-11
Review Title: I have two pots that are chipping badly…
Review Description: I have two pots that are chipping badly around the top rims. * actually have others that are chipped but not as badly. I sent in a warranty claim and they offered two replace both pots at no charge.
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Reviewer Name: MtlClimb
Review Submission Date: 2022-11-10
Review Title: Le Creuset non-stick peeling
Review Submission Date: 2022-11-10
Review Title: Le Creuset non-stick peeling
Review Description: I bought a Le Creuset non-stick frying pan. The coating has started peeling after years of use almost exclusively as an egg/mushroom pan. I contacted Le Creuset and they informed me the pan should only ever be used in low-to-medium heat, so sorry but this is not covered by the replacement warranty. I've only usually used it from medium to medium-high heat. So, while I still think their products look and feel great, they are not the most durable or cheapest.
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Reviewer Name: George Kinakin
Review Submission Date: 2022-08-24
Review Title: False advertising
Review Submission Date: 2022-08-24
Review Title: False advertising
Review Description: False advertising. Le Creuset Life time warranty my ass. Our very expensive pan doesn't heat evenly and everything sticks to the bottom. After 3 months of following manufactures seasoning instructions still no change. Contacted customer service this was there response. " please kindly note that we do not offer refunds on used items". My conclusion is maybe at one time they were good but now they are manufactured in China. Don't waste your money.
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Reviewer Name: Janelle Kosek-Massey
Review Submission Date: 2022-08-19
Review Title: We purchased 3 different sets of your…
Review Submission Date: 2022-08-19
Review Title: We purchased 3 different sets of your…
Review Description: We purchased 3 different sets of your dishes in December 2021. They all say that they are dishwasher safe. However, we now have approximately 30% of our "very expensive" dishes that are chipped. I am disappointed. I have waited my whole adult life for these dishes and now that I can finally afford them, they are China-made garbage. Your marketing team would do better by the company by selling them as the cheap version on le'creuset vs. than anything else. We will replace these dishes with literally anything else not made in China.
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Reviewer Name: Bart Smith
Review Submission Date: 2022-08-08
Review Title: Fantastic service from Le Creuset
Review Submission Date: 2022-08-08
Review Title: Fantastic service from Le Creuset
Review Description: I had heard about the Le Creuset lifetime guarantee ... but was amazed when I contacted them after I had dropped a butter dish on the floor, shattering the base (entirely my fault). I enquired whether there might be any spare bases around and was amazed when Le Creuset (UK) said they would send me a replacement, gratis ! The more so as the dish still retails and they could have suggested I buy another. That is really good service in my book - many thanks, Le Creuset.
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Reviewer Name: Marcel
Review Submission Date: 2022-06-09
Review Title: ?Fantastic Company?
Review Submission Date: 2022-06-09
Review Title: ?Fantastic Company?
Review Description: Fantastic company, true to their lifetime guarantee pledge in Switzerland. Very helpful and sympathetic contact with their friendly and competent staff. Praise all the way! Thank you!
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Reviewer Name: Fara k
Review Submission Date: 2022-06-09
Review Title: Please don't buy it
Review Submission Date: 2022-06-09
Review Title: Please don't buy it
Review Description: Please don't buy it. They don't stand behind the rusted products and after 2 years they said not cover under warranty. They rusted easy.
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Reviewer Name: A Ray G
Review Submission Date: 2022-04-27
Review Title: Be careful purchasing a product from Le…
Review Submission Date: 2022-04-27
Review Title: Be careful purchasing a product from Le…
Review Description: Be careful purchasing a product from Le Creuset. I bought a ‘whistling kettle’ and the plastic whistle ended up being damaged in a move. You cannot buy replacement parts, rather, they will offer you a ‘rebate’ on purchasing a brand new item. I dont need a new kettle. I need the $2 plastic whistle.Not impressed and won’t be purchasing another of their items.
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