Leisureoutlet Reviews

Voted Good (4/5)

15588 Votes

20 Reviews

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In the Camping Store category

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10% users rated Poor
5% users rated Average
5% users rated Very Good
75% users rated Excellent
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L Lauren Gould
76 days ago

Unforgettable Camping Experience with LeisureOutlet

After purchasing a tent from LeisureOutlet, I can confidently say it was one of the best decisions I've made for my outdoor adventures. The sturdy construction provided the durability I needed, and the ventilation system exceeded my expectations, ensuring a comfortable stay even during humid nights. I highly recommend LeisureOutlet to anyone in search of quality camping gear for an unforgettable experience.
J jonathan moore
87 days ago

Above and Beyond Excellence in Customer Service at leisureoutlet.com

Upon reflecting on my recent experience, I am compelled to share my overwhelmingly positive review of leisureoutlet.com. My initial encounter may have presented a minor setback, where the seat of the bike I purchased for my daughter arrived with a scuff. However, this inconvenience was swiftly overshadowed by the exceptional customer service that followed. Upon reaching out to their team, I was met with genuine concern and a promise to rectify the situation. Though a month had passed without any update, a simple follow-up was all it took to reignite their commitment to resolution. Not only did they arrange for a replacement seat to be sent promptly, but their proactive communication throughout the process truly set them apart. In an age where customer service often falls short, leisureoutlet.com exemplifies how a dedicated team can turn a hiccup into a shining example of excellence. Their care, attention to detail, and willingness to go the extra mile resonate deeply with me as a customer. I am grateful for their professionalism and integrity in handling my concern, turning a potential frustration into a showcase of top-tier service. If you seek a company that values your satisfaction above all else, look no further than leisureoutlet.com.
J John Moulder-Brown
101 days ago

Enthusiastic Novice Finds Comfort in Leisure Outlet’s Stellar Services

Embarking on a new adventure in the world of motorhoming, I stumbled upon leisureoutlet.com and was greeted with unparalleled customer service. As a newcomer, I relied heavily on guidance and support, both of which Leisure Outlet delivered effortlessly. From the initial inquiries to the after-sales assistance, the team at Leisure Outlet shone brightly with their knowledge and patience. Their dedication to ensuring my satisfaction, both before and after my purchase, was truly commendable. I am delighted to share that Leisure Outlet's prompt and invaluable customer service not only met my expectations but exceeded them. If you're a novice like me, seeking a reliable and supportive supplier, look no further than Leisure Outlet. They are a shining example of what exceptional service in the motorhoming industry looks like.
J Jacklyn
158 days ago

A Lifesaver for My Beloved Motorhome

When I stumbled upon leisureoutlet.com, little did I know that it would become my go-to for all things motorhome-related. The quick delivery of the motorhome cover had me impressed right off the bat, setting the tone for a fantastic experience ahead. As I unwrapped the package, the high-quality material used for the cover was evident, promising durability and protection for my cherished vehicle. Finding a cover that fits like a glove is no easy feat, but leisureoutlet.com seemed to have cracked the code. The snug fit of the cover gave me peace of mind, knowing that my motorhome would be shielded from the harsh winter elements. It was a sigh of relief to finally discover a product that aligned perfectly with my needs and expectations, proving to be the missing piece in my quest to safeguard my motorhome. Thanks to leisureoutlet.com, I can now face the winter months with confidence, knowing that my motorhome is well-protected and ready to brave the elements. This motorhome cover has truly been a lifesaver, and I cannot recommend it enough to fellow motorhome enthusiasts in search of top-notch quality and reliability. Kudos to leisureoutlet.com for delivering a product that not only meets but exceeds expectations!
J Julie Eccleston
175 days ago

From Hope to Disappointment: A Tale of Unforeseen Circumstances

As I eagerly awaited my order from leisureoutlet.com, little did I anticipate the series of events that would unfold. Upon receiving only three out of the four pairs of socks I had ordered, a sense of unease crept in. My attempts to reach out for assistance were met with silence, as no phone lines were operational at Leisure Outlet. Just when I thought things couldn't get worse, I was hit with the news of insolvency at Leisure Outlet. The faint hope of receiving the last pair of socks or a refund quickly faded away. It was a bitter realization of the unforeseen circumstances that left me in a state of disappointment. Despite the setbacks, I hold on to the memories of anticipation and excitement that preceded this unfortunate turn of events. My experience serves as a reminder that sometimes, even the best-laid plans can be derailed by unexpected challenges.
I ian squires
184 days ago

A Tail-Wagging Experience: Finding the Perfect Fit at Leisure Outlet

As a devoted pet parent, I always strive to provide the best for my furry companions. When I came across Leisure Outlet and their selection of dog collars, I was thrilled to find stylish and durable options for my pets. Excitedly, I ordered two collars, envisioning how they would complement my dogs' personalities. Upon receiving the collars, I quickly realized they were too big for my pups. Disappointed but hopeful, I reached out to Leisure Outlet's customer service team for assistance. To my delight, they provided a free return postage label, making the process seamless and stress-free. The return was handled with remarkable efficiency, and before I knew it, new perfectly sized collars were on their way to my doorstep. The quality of the product was truly impressive, and the level of service I received left a lasting impression. Leisure Outlet not only delivered a top-notch product but also went above and beyond to ensure customer satisfaction. It's rare to find a company that values its customers as much as its products, and for that, I am truly grateful. Thank you, Leisure Outlet, for a tail-wagging experience that exceeded my expectations.
D Dominic Foy
191 days ago

Unmatched Value and Exceptional Care: A Testimonial for LeisureOutlet

Let me share my delightful experience with LeisureOutlet, where exceptional service and cost-effectiveness truly stood out. Not only did I receive an excellent price for my purchase, but I also enjoyed a small additional discount when I reached out via phone, showcasing their dedication to customer satisfaction. The highlight of my experience was the outstanding customer service provided by Mille. Her warm and helpful demeanor, coupled with immense patience, made navigating my purchase a breeze. Mille's dedication and kindness truly set LeisureOutlet apart, leaving me thoroughly impressed and grateful for such top-notch care. In a world where genuine customer service is often hard to come by, LeisureOutlet excels in not only offering unmatched value but also in ensuring that every customer feels truly valued and supported. My heartfelt thanks to Mille and the team for their outstanding service – top marks indeed!
S Sarah Bowen
192 days ago

Cadac bbq x 2

My assessment for leisureoutlet.com We ordered a cadac bbq. Pretty merchandise,Wonderful worth. The communication about dispatch and supply have been spot on. When the bbq arrived we liked it, a lot so we introduced one other one for the caravan.
G Gary Watson
192 days ago

Unparalleled Quality and Value: A Shopper’s Paradise at Leisure Outlet

As a frequent visitor to leisureoutlet.com, I am thrilled to share my exceptional experience with their range of products. The moment I discovered this gem of a store, I was instantly drawn in by their unparalleled quality and unbeatable prices. The diverse selection of products they offer caters to every need, ensuring that no matter what I'm looking for, I can find it here at an excellent value. What truly sets Leisure Outlet apart is not just their products, but also their exceptional sales team. Every interaction I've had with them has been nothing short of delightful. Their team goes above and beyond to assist customers, offering valuable insights and recommendations to help make informed decisions. It's clear that they are dedicated to providing a top-notch shopping experience, which is a breath of fresh air in today's fast-paced retail world. If you're searching for a retailer that delivers on both quality and value, look no further than Leisure Outlet. Trust me, once you shop here, you'll never want to go anywhere else. Thank you, Leisure Outlet, for consistently exceeding my expectations and making shopping a truly enjoyable experience.
V Vincent G-A
193 days ago

Unparalleled Customer Service and Perfect Fit: My Experience with Maypole 4ply 7.5 mtr Motorhome Cover

Let me share my delightful experience with leisureoutlet.com where I discovered not just a motorhome cover, but exceptional customer service. Opting to reach out for assistance rather than a typical online purchase proved to be a wise decision. Engaging with a knowledgeable representative transformed my shopping journey. Their guidance and advice were invaluable, steering me towards the Maypole 7.5 mtr 4 ply cover. Upon its arrival, the cover exceeded my expectations. The precision in its design ensured a seamless fit for my motorhome, leaving me thoroughly impressed. Despite its size, the installation process was surprisingly manageable with the help of just one more person. I couldn't be happier with my purchase from leisureoutlet.com. Not only did I find the perfect motorhome cover, but I also discovered a company that prioritizes customer satisfaction and goes above and beyond in delivering top-notch products. Investing in the Maypole 4ply 7.5 mtr Motorhome Cover has truly enhanced my outdoor adventures, and I highly recommend it to anyone in search of quality and reliable protection for their vehicle.
M Miss Katherine Mackay
196 days ago

Exemplary Customer Service Shines Bright at Leisure Outlet

I recently purchased a Sevylor Adventure canoe from leisureoutlet.com and was pleasantly surprised by the unbeatable price I received. However, upon receiving my order, I noticed that the package was missing the skeg and pressure gauge. Initially feeling disappointed, I reached out to their customer service, and to my delight, my call was promptly answered. Within a mere 30 minutes, I received a reassuring call back informing me that the missing items were on their way. What's more, they went above and beyond by upgrading my pump to include a pressure valve. This unexpected gesture truly showcased their commitment to customer satisfaction. In moments of adversity, the true colors of a company are revealed, and I can confidently say that Leisure Outlet excelled in their response to my situation. Thank you, Adam and Dan, for your swift action and going the extra mile to rectify the issue. Your outstanding service has earned my loyalty and I will definitely be a returning customer.
D Daniel --
200 days ago

Impressive Services Dampened by Delivery Woes: A Tale of Missed Expectations

From my recent experience with Leisure Outlet, I must commend their excellent customer service, prompt responses, and quality products. However, I was left disheartened by the delivery aspect of my purchase. The additional delivery charge, coupled with the choice of using Yodel, tarnished an otherwise seamless buying process. Upon receiving my order, a bike lock, I noticed that the delivery box appeared to have been tampered with and hastily resealed by Yodel. To my astonishment, the box contained sensitive information – the code for the spare keys. This significant oversight left me questioning the security of my purchase and the professionalism of the delivery service provider. Regrettably, this unforeseen circumstance led me to reconsider my future purchases from Leisure Outlet. The disappointment and frustration of potentially compromised security prompted me to seek a replacement lock from a more reliable source, such as Amazon. Although I refrained from reaching out to Leisure Outlet regarding this matter, as I deemed the fault to lie with the delivery provider, the situation left me feeling dissatisfied and out of pocket. The inconvenience caused by this misstep overshadowed an otherwise positive experience, leaving me hesitant to patronize their services again. In retrospect, the promise of exceptional products and dedicated customer service was overshadowed by the regrettable choice of delivery partner, leading to a sense of disillusionment and a loss of trust in the overall transaction. While Leisure Outlet excelled in many aspects, the importance of a reliable and secure delivery service cannot be understated in the e-commerce landscape.
M Martina L
200 days ago

Pleased with product

My evaluation for leisureoutlet.com Had hassle finishing a web based order (don’t normally have difficulties elsewhere). Gave up and ordered by cellphone as a substitute; employees member very useful, order arrived rapidly. Pleased with product (collapsible water container with faucet)
R R HL
201 days ago

Above and Beyond: The Price Match Promise

When I stumbled upon leisureoutlet.com in search of bikes, I was pleasantly surprised by their commitment to customer satisfaction. I was thrilled to find a great deal elsewhere, and when I reached out to them, they not only matched the price but also made the process seamless and efficient. The cherry on top was the prompt delivery that exceeded my expectations. It was evident that customer service was their top priority. During my interaction with Imran over the phone, his politeness and helpful demeanor truly stood out. My experience with leisureoutlet.com showcased their dedication to going above and beyond for their customers. I am grateful for the exceptional service and will undoubtedly return for future outdoor gear needs. Thank you for valuing your customers!
M MRSGEMMAKING
204 days ago

Meticulous Care and Exceptional Service at Every Step

Reflecting on my experience with Leisure Outlet, I am compelled to share how their brilliant customer service transformed a standard transaction into a journey of trust and satisfaction. Finding the best deal on a bike led me to their website, where I not only secured a competitive price but also experienced the genuine care they extend to their customers. Upon discovering a price gap post-purchase, their seamless price match process stood out as a testament to their commitment to fairness. Effortless communication and prompt approval left me reassured about my decision to choose them. However, the real testament to their dedication emerged during the post-delivery phase. Encountering some defects upon unpacking the bike could have been disheartening, but the swift action taken by the team at Leisure Outlet turned this setback into a showcase of their professionalism and diligence. The meticulous handling of my warranty claim, though initially delayed through email exchanges, was promptly resolved with a single call to Millie. Her expertise and efficiency shone through as she swiftly orchestrated the return and replacement process in a matter of minutes. The turnaround time for collecting the defective bike and delivering a flawless replacement was beyond impressive, underscoring their commitment to customer satisfaction. The new bike arrived promptly and flawlessly, restoring my faith in their products and customer service. In the realm of online shopping, where transactions can often feel impersonal and distant, Leisure Outlet truly stands out as a beacon of attentive care and exceptional service. My heartfelt thanks to Millie and the entire team for their unwavering dedication to customer happiness.

Editorial Review of Leisureoutlet.com

Introduction:

Leisureoutlet.com is a comprehensive online retailer that specializes in outdoor and leisure products. With a wide range of items including camping gear, outdoor furniture, cycling accessories, water sports equipment, and more, Leisure Outlet aims to cater to outdoor enthusiasts of all kinds.

Pros:

  • Extensive product selection
  • Competitive pricing
  • Easy-to-navigate website
  • Responsive customer service
  • High-quality products
  • Convenient returns and exchanges
  • Frequent promotions and discounts
  • Positive reputation in the industry
  • Secure and diverse payment options
  • Engagement in loyalty programs
  • Positive customer reviews
  • Active involvement in the outdoor community
  • Reliable and efficient shipping
  • No hidden costs

Cons:

  • Occasional stock availability issues
  • Limited size options for certain products

User Experience:

Leisure Outlet provides a seamless user experience, with a well-designed website that is easy to navigate. The search functionality allows users to quickly find the desired items, and product categories are well-organized. The website is mobile-friendly, ensuring a smooth browsing experience across various devices.

Pricing and Value for Money:

Leisure Outlet offers competitive prices on their products, making them affordable for customers. The value for money is excellent, especially when considering the high quality of the items. Frequent promotions and discounts further enhance the affordability and value customers receive when shopping at Leisure Outlet.

Customer Service:

Leisure Outlet maintains a high standard of customer service. Their responsive and knowledgeable support team promptly assists customers with inquiries and resolves any issues that may arise. The company prioritizes customer satisfaction, ensuring a positive shopping experience.

Product Quality and Selection:

Leisure Outlet is committed to offering only high-quality products from reputable brands. Their extensive product selection covers various outdoor activities and ensures that customers can find exactly what they need. However, there may be occasional stock availability issues, requiring customers to check back later or explore alternative options.

Website Usability:

Leisure Outlet's website is designed with user-friendliness in mind. It features a clean and intuitive interface that facilitates effortless navigation. The website's layout showcases products effectively, providing customers with detailed information and images, making it easier to make informed purchasing decisions.

Returns and Exchanges:

Leisure Outlet offers a hassle-free returns and exchanges policy. Customers can initiate a return or exchange within a specified timeframe, provided the products are unused and in their original condition. The process is straightforward, and the company ensures a prompt resolution to such cases.

Promotions and Discounts:

Leisure Outlet frequently runs promotions and offers discounts on their products. These savings opportunities allow customers to make their purchases more affordable. Customers can find discounted items in a dedicated section on the website or by signing up for the newsletter to receive exclusive deals.

Reputation:

Leisure Outlet has built a positive reputation in the industry. Known for their quality products, competitive pricing, and exceptional customer service, they have gained trust and loyalty from their customers. This positive reputation contributes to their credibility as a reliable online retailer.

Payment Options:

Leisure Outlet provides secure and diverse payment options to accommodate customer preferences. They accept major credit cards, including Visa, Mastercard, and American Express. Additionally, customers can choose to pay through PayPal or utilize financing options such as Klarna for flexible payment plans.

Loyalty Programs:

Leisure Outlet engages in loyalty programs to reward their repeat customers. By participating in these programs, customers can earn points on their purchases, which can later be redeemed for discounts or exclusive offers. This incentivizes customer loyalty and further enhances the value customers receive.

Customer Reviews:

Leisure Outlet boasts numerous positive customer reviews. The feedback highlights the company's reliability, prompt delivery, high-quality products, and exceptional customer service. These reviews serve as a testament to the positive experiences customers have had when shopping at Leisure Outlet.

Community Involvement:

Leisure Outlet actively participates in the outdoor community. They sponsor and support various outdoor events, organizations, and initiatives, promoting the love for outdoor activities and environmental responsibility. This involvement showcases their commitment to the outdoor community and further establishes their authority in the industry.

Shipping and Costs:

Leisure Outlet ensures reliable and efficient shipping. Orders are typically dispatched promptly, and customers receive tracking information to monitor their delivery. The company employs trusted courier services to ensure safe and timely delivery. Additionally, Leisure Outlet is transparent about shipping costs, with no hidden fees surprising customers during checkout.

In conclusion, Leisureoutlet.com is a reputable online retailer that excels in providing high-quality outdoor and leisure products at competitive prices. With their user-friendly website, exceptional customer service, and positive reputation, Leisure Outlet offers an excellent shopping experience for outdoor enthusiasts. Their commitment to customer satisfaction, community involvement, and reliable shipping further solidifies their position in the industry. Whether you're an avid camper, cyclist, or water sports enthusiast, Leisure Outlet is a trusted destination to fulfill your outdoor needs.