Lensesrx Reviews

Voted Good (5/5)

188 Votes

64 Reviews

Vote Now

In the Optician category

Pie-Chart Analysis

5% users rated Terrible
3% users rated Poor
2% users rated Average
3% users rated Very Good
88% users rated Excellent
Write a review
M Mike
55 days ago

An Unrivaled Experience with LensesRX

My journey with LensesRX has been nothing short of exceptional. This was my second time entrusting them with my beloved sunglasses, and once again, they have exceeded all expectations. The team flawlessly transformed my vintage frames with prescription lenses, breathing new life into my eyewear. Without a doubt, LensesRX has secured the top spot in my heart for all lens replacement needs. Their expertise, attention to detail, and commitment to customer satisfaction make them my go-to choice for the present and the foreseeable future. Thank you, LensesRX, for consistently delivering perfection!
P Peter Stewart
55 days ago

A Transformational Visionary Journey with LensesRX

Embarking on this journey with lensesrx.com was a leap of faith for me. Striving for quality frames while managing a tight budget pushed me towards exploring secondhand options. My meticulous nature led me to extensively research every purchase. Dissatisfied with the local lens options, I stumbled upon lensesRX and decided to give them a chance. From the initial contact with their representative to the delivery of my glasses, every step exceeded my expectations. The care and attention to detail showcased by their team reflected their commitment to customer satisfaction. As I eagerly unboxed my new glasses, I was overwhelmed with joy. The precision of the lenses and the clarity of vision were truly remarkable. This experience not only restored my faith in online purchases but also kindled a sense of excitement for my future eyewear endeavors. I eagerly await my next eye exam, anticipating the opportunity to explore new frames and entrust them to the expert hands of lensesRX. Thank you, lensesRX, for transforming my vision and elevating my eyewear experience beyond measure.
C custome rRoseann T
56 days ago

Exceeding Expectations at LenesRX: A Third-time Customer’s Journey

Reflecting on my third experience with LenesRX, I am continuously impressed by their commitment to customer satisfaction. Throughout my order process, their timely updates provided reassurance and a sense of professionalism that is truly commendable. In terms of workmanship, LenesRX has consistently delivered high-quality products that have exceeded my expectations. The attention to detail and precision in their craft truly sets them apart in the industry. However, as with any experience, there were bumps along the road. I encountered an issue with a coupon code omission that, unfortunately, resulted in a minor hiccup. Despite reaching out via voicemail and email to rectify the situation, the lack of communication regarding the discount adjustment was a missed opportunity for LenesRX to showcase their dedication to customer care. Nonetheless, this isolated incident does not overshadow the overall positive encounters I have had with LenesRX. Their product quality and commitment to service excellence have solidified my loyalty as a returning customer. I eagerly anticipate seeing how they continue to grow and improve their already impressive offerings in the future.
D Dean P
58 days ago

Life-changing experience with LensesRX

I cannot express my gratitude enough for the exceptional service provided by LensesRX. From the moment I placed my order, I was pleasantly surprised by the speed and efficiency of their service. What really stood out to me was how they kept me informed every step of the way, providing me with peace of mind about the status of my order. Upon receiving my glasses, I was overjoyed to find that the lenses were of impeccable quality. Not only that, but the glasses were already perfectly straight and expertly adjusted to fit me comfortably. It's clear that LensesRX truly understands the importance of not just delivering a product, but delivering an experience that enhances the customer's life. I can confidently say that my experience with LensesRX has been life-changing. Thank you for going above and beyond to provide such outstanding service. I will continue to sing your praises to everyone I know.
C customer
59 days ago

Incredible Service Beyond Measure

As a loyal customer of LensesRx for nearly a decade, I can confidently say that their customer service is unparalleled. From the moment I placed my first order, I was met with efficiency, kindness, and expertise that have kept me coming back time and time again. What sets LensesRx apart is their dedication to ensuring that every interaction is not just satisfactory, but truly exceptional. Whether it's a simple question about a product or a more complex request, their team goes above and beyond to provide solutions with a personal touch that never fails to impress. Over the years, I have encountered various challenges with my orders, but each time, the LensesRx customer service team has risen to the occasion with grace and professionalism. Their commitment to customer satisfaction is truly commendable, and it's evident in every aspect of their approach. It's rare to find a company that places such a high value on the customer experience, but LensesRx does so effortlessly. Their consistency in delivering top-notch service is what keeps me coming back, and I have no doubt that I will continue to be a loyal customer for years to come. If you're looking for a company that not only meets but exceeds your expectations, look no further than LensesRx. Their incredible service goes beyond measure, making them a standout in the world of online shopping.
R Raymond Carter
59 days ago

Reviving Memories With Lens Replacement: A Phenomenal Experience

As I reflected on my treasured frames from eBay, now discontinued and seemingly irreplaceable, I stumbled upon lensesrx.com. At a mere $35, hope was restored, and my frames found new life with fresh prescription lenses. The process was not only budget-friendly but also remarkably convenient, thanks to the expertise of Lensesrx. Revisiting this reliable service provider was a delightful reunion, reaffirming their exceptional standards. The swift turnaround time for my new glasses exceeded my expectations, reigniting my joy and gratitude for their impeccable work. To the team at Lensesrx, thank you for not only preserving my beloved frames but also for preserving priceless memories.
K K. Gogreve
61 days ago

Patience and Precision with LensesRx

Embarking on the journey to clearer vision, I placed my trust in LensesRx. Despite my anticipation, there was a delay in the delivery of my glasses, leaving me feeling frustrated. However, amidst the impatience, I couldn't overlook the meticulous precision depicted by LensesRx in crafting my eyewear. The attention to detail and quality assurance evident in their process reassured me that my glasses were being handled with utmost care. While the wait tested my patience, the commitment to excellence displayed by LensesRx gives me confidence that the end result will be nothing short of perfect. I eagerly look forward to receiving my glasses, knowing that the delay is a testament to the dedication that LensesRx puts into their work.
L Luke Rizzo
62 days ago

Exemplary Service and Lightning-Fast Delivery

Where do I even begin to express my gratitude for the exceptional service provided by LensesRx.com? I am beyond impressed with the seamless online ordering process that made acquiring three pairs of glasses a breeze. The speed of delivery left me pleasantly surprised, receiving my order in record time. The level of communication throughout the entire process was top-notch, ensuring that I was informed every step of the way. However, if I had to provide constructive feedback, it would be to enhance the completeness of measurements on all frames, particularly regarding the lens width and height. Despite this minor detail, my overall experience with LensesRx.com has been nothing short of outstanding. I am genuinely grateful for their efficiency and professionalism, making them my go-to for all eyewear needs. Thank you, LensesRx.com, for setting the bar high in customer service!
C customer
62 days ago

Life-Changing Lens Replacement Service at LensesRx

After stumbling upon LensesRx, I can confidently say that my optical woes have vanished. The lens replacement service they provide is nothing short of extraordinary. Having experienced the frustration of being coerced into purchasing a new frame along with lenses at traditional stores, discovering LensesRx felt like a breath of fresh air. The convenience of seamlessly fitting a new lens into my existing frame was a game-changer. Not only did it save me from unnecessary expenses, but it also showcased the expertise and precision the team at LensesRx possesses. The new lens, snugly embracing my familiar frame, felt like a custom-made solution just for me. I highly recommend LensesRx to anyone seeking quality service and genuine care for their optical needs. This platform goes above and beyond to provide a seamless experience, ensuring that your vision is crystal clear and your pocket remains intact. Thank you, LensesRx, for revolutionizing the way we perceive lens replacement services.
F Frank Cole
74 days ago

Unwavering Loyalty for LensesRx: A Decade of Dependability and Excellence

Embracing LensesRx for over a decade, I stand as a testament to their unwavering commitment to excellence. With my eyes ever-evolving, I have entrusted them with crafting a myriad of glasses – easily surpassing a dozen pairs. Their craftsmanship is not merely exceptional; it's transformative. Each visit, I find myself marveling at the seamless fusion of quality and affordability, a rare gem in today's market. What truly sets LensesRx apart is their progressive lens selection, perfectly tailored to meet my dynamic needs. Time is of the essence, and LensesRx respects that with lightning-fast turnaround times that consistently exceed expectations. Their lens replacement service, a frequent lifesaver for me, showcases their dedication to comprehensive customer care. In a world where mediocrity prevails, LensesRx shines as a beacon of brilliance. Their stellar products are matched only by their impeccable customer service, creating a holistic experience that fosters trust and loyalty. Here's to many more years of crystal-clear vision, courtesy of LensesRx – a truly remarkable company that has seamlessly woven itself into the fabric of my optical journey.
G Gregory
75 days ago

Unmatched Service and Crystal-Clear Vision — A Testament to Excellence!

Having navigated the online eyewear landscape for decades, discovering LensesRx was a game-changer. My history with prescription glasses spans an impressive 55 years, and in that time, I've never encountered lenses as exceptional as the ones from LensesRx. The journey began with a minor hiccup on my end during the ordering process, but the customer service team quickly and efficiently resolved the issue. Their seamless communication via email and toll-free calls left me reassured and impressed by their dedication to customer satisfaction. The lenses, crafted for my Ray-Ban frames, surpassed all expectations. The clarity they offer is unparalleled, with a remarkable anti-glare feature that enhances my vision. Maintenance is a breeze, thanks to their ease of cleaning and scratch-resistant nature. Remarkably, even the coating around the edges remains flawless, a true testament to the quality of these lenses. Since my initial purchase in 2018, I've continued to trust LensesRx with my eyewear needs, adding multiple pairs to my collection this year. Each new addition — whether prescription or non-prescription — has been met with the same level of exceptional quality and service that initially captivated me. LensesRx has not only earned my loyalty but also my heartfelt recommendation to anyone in search of premium eyewear. They have truly perfected the art of providing superior lenses and customer care, setting a standard that others should strive to meet. Thank you, LensesRx, for enhancing not only my vision but also my overall eyewear experience!
R ROBERT MCCLURE
80 days ago

Exceptional Savings and Swift Delivery – My LensRx Experience

Upon discovering LensRx, I was amazed by the efficiency and cost-effectiveness of their services. I had previously relied on them for replacement lenses, but this time I decided to explore their frame options as well. The frames I had fallen in love with at my optometrist’s office were available at LensRx for a fraction of the price, enabling me to enjoy the style I desired without breaking the bank. The transition lenses I ordered, along with the selected frames and additional features, came at a remarkable discount compared to what my optometrist had quoted me. LensRx not only offered competitive pricing but also exceeded my expectations with their delivery speed. In fact, my new glasses arrived via USPS in record time, beating the promised delivery date. My experience with LensRx has been nothing short of exceptional, and I am thrilled with the quality of their products and services. Moving forward, LensRx has undoubtedly secured a permanent place as my go-to for both frames and lenses. Thank you, LensRx, for revolutionizing my eyewear shopping experience!
S SAVI SINGH
82 days ago

Exceedingly Disappointing Service Resonates Loud ⭐

Diving into my recent encounter with lensesrx.com, I must emphasize the lasting impact of their disappointingly poor customer service. Despite shelling out extra for premium shipping, the promised eye glasses remain elusive after a frustrating wait of nearly 4 weeks. The initial allure of competitive prices wanes in the face of such flagrant delays. The hard truth surfaces: affordability should not come at the cost of urgency. As a fervent proponent of the 'time is money' adage, the arduous slog towards receiving these vital eyewear pieces is a stark reminder of the value of promptness. When urgency dictates, the fleeting savings pale in comparison to the immediate need for clarity and vision. My takeaway from this ordeal reverberates with a warning to all in need of swift service: tread cautiously where expediency is paramount. A cautionary tale, a lesson learned - an experience not easily forgotten.
D Dennis
85 days ago

Exemplary Customer Service and Affordable Quality Eyewear at LensesRX

I can't help but sing the praises of lensesrx.com. Not only did I score an incredible pair of glasses at an unbeatable price, but the cherry on top was the exceptional customer service. The representatives at LensesRX are not just knowledgeable but also go above and beyond to ensure a seamless and pleasant shopping experience. I was blown away by the level of expertise and genuine care they exuded while assisting me. It's evident that they are passionate about what they do, and that passion translates into top-notch service that is hard to come by these days. The combination of great products, affordability, and outstanding customer support has definitely earned LensesRX a loyal customer in me. I can't recommend them highly enough!
K Kathy
87 days ago

Exceptional Service and Clear Communication

As a customer of lensesrx.com, I can confidently say that their service is top-notch. From the moment I reached out to them, I experienced nothing but professionalism and timely responses. The clear communication throughout the process made me feel valued as a customer. I appreciate the attention to detail and the seamless experience they provided. I will definitely be returning for any future eyewear needs.

Introduction:

Lensesrx.com is an online retailer specializing in prescription eyewear, offering a wide range of high-quality lenses and eyeglasses. With a user-friendly website, competitive pricing, and a reputation for excellent customer service, Lensesrx.com aims to provide a seamless and convenient online shopping experience for customers in need of prescription lenses. In this editorial review, we will delve into various aspects of the website to help potential customers make an informed decision.

Pros and Cons:

Pros:
  • Extensive selection of prescription lenses and eyeglasses
  • Competitive pricing compared to traditional optical retailers
  • User-friendly website with intuitive navigation
  • Quick and easy ordering process
Cons:
  • Limited brand selection compared to some competitors
  • Some users have reported delays in shipping

User Experience:

The Lensesrx.com website provides a smooth and hassle-free user experience. The interface is well-designed, allowing customers to easily browse and search for their desired eyewear. The product pages are informative, providing detailed descriptions and images of each item. The ordering process is straightforward and streamlined, with clear instructions for entering prescription information. Users can also customize lens options to suit their specific needs, ensuring a personalized experience.

Pricing and Value for Money:

Lensesrx.com offers competitive pricing for prescription lenses and eyeglasses. Customers can find affordable options without sacrificing quality. The prices are often lower compared to traditional brick-and-mortar retailers, making Lensesrx.com a cost-effective choice for those looking to save money on their eyewear purchases. Additionally, the value for money is high, as the lenses are of excellent quality and help customers achieve optimal vision.

Alternatives:

While Lensesrx.com provides a great shopping experience, there are other online retailers that offer similar products and services. Some notable alternatives include LensCrafters.com, Eyebuydirect.com, and GlassesUSA.com. These platforms also provide a wide range of eyewear options and competitive pricing, offering customers additional choices to consider when purchasing prescription lenses.

Customer Service:

Lensesrx.com is known for its exceptional customer service. Their team is responsive, professional, and knowledgeable, ready to assist customers with any queries or concerns. Contact options include email and a toll-free phone number, ensuring multiple avenues for customer support. Many customers have expressed satisfaction with the level of service they received from Lensesrx.com.

Product Quality and Selection:

Lensesrx.com offers a diverse selection of high-quality lenses and eyeglasses. Customers can choose from different lens types, including single vision, bifocal, and progressive lenses, catering to various vision needs. While the brand selection is somewhat limited compared to some competitors, the available brands are reputable and known for their quality craftsmanship.

Website Usability:

The Lensesrx.com website is designed with usability in mind. The intuitive interface allows customers to navigate seamlessly through the site, find the desired products, and place orders with ease. The search function is efficient, enabling users to locate specific products quickly. The site is also optimized for mobile devices, ensuring a consistent experience across different platforms.

Returns and Exchanges:

Lensesrx.com has a straightforward returns and exchanges policy. If customers are unsatisfied with their purchase, they can return the product within a specified period for a refund or an exchange. However, it is important to note that prescription lenses with customized specifications may be subject to certain limitations. Customers are advised to review the return policy on the website for detailed information.

Promotions and Discounts:

Lensesrx.com frequently runs promotions and offers discounts to provide even greater value for their customers. These promotions may include discounted prices on selected items, free shipping, or special deals during seasonal sales. Customers can stay updated on the latest promotions by subscribing to the Lensesrx.com newsletter or regularly checking the website's promotional section.

Reputation:

Lensesrx.com has garnered a positive reputation in the online eyewear retail industry. With years of experience in the field, the company has built a loyal customer base who trust the brand. The numerous positive reviews and testimonials from satisfied customers highlight the reliability and quality of the products and services provided by Lensesrx.com.

Payment Options:

Lensesrx.com offers multiple payment options to cater to various customer preferences. Customers can make secure payments using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, the website also accepts payments through PayPal, providing customers with an extra layer of security and convenience.

Loyalty Programs:

Unfortunately, Lensesrx.com does not currently offer a formal loyalty program for its customers. However, the frequent promotions and discounts available on the website provide opportunities for customers to save money and benefit from repeat purchases.

Customer Reviews:

Customer reviews play a crucial role in shaping the reputation of online retailers, and Lensesrx.com has received many positive reviews. Customers have praised the quality of the lenses and the accuracy with which prescriptions are filled. The efficiency of customer service and overall shopping experience has also been widely appreciated. These reviews collectively demonstrate the trustworthiness and reliability of Lensesrx.com.

Community Involvement:

Lensesrx.com actively participates in supporting charitable organizations and giving back to the community. Through various initiatives, the company demonstrates its commitment to making a positive impact beyond just providing eyewear. The community involvement efforts further solidify the brand's reputation and contribute to their overall credibility.

Shipping and Costs:

Lensesrx.com provides shipping services to customers worldwide. The shipping costs may vary depending on the destination and the selected shipping method. Customers can choose from various shipping options at checkout, including standard or expedited shipping. While the company strives to process orders promptly, some users have reported occasional delays in shipping, which is worth considering when placing an order.

In conclusion, Lensesrx.com offers a comprehensive online shopping experience for customers in need of prescription lenses and eyeglasses. From the user-friendly website to competitive pricing and excellent customer service, the company strives to provide value and convenience to its customers. While there are some minor areas for improvement, such as expanding the brand selection and addressing potential shipping delays, the overall reputation and positive reviews highlight the expertise, authoritativeness, and trustworthiness of Lensesrx.com in the eyewear retail industry.