Lenson Reviews

Voted Good (5/5)

4161 Votes

20 Reviews

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In the Contact Lenses Supplier category

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10% users rated Average
15% users rated Very Good
70% users rated Excellent
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M Manuel Hernandez
1641 days ago

Exceeding Expectations: A Testament to Exceptional Service and Unmatched Quality

Let me share my unwavering satisfaction with lenson.co.uk, where efficiency and excellence converge seamlessly. Each time I engage with their website, I am met with a user-friendly interface that expedites my shopping experience. This seamless process ensures that I easily locate every eye care necessity, making it a one-stop destination for all my optical needs. However, the true marvel lies in their delivery service. 'Amazing' would be an understatement. The promptness with which my orders are dispatched and received is nothing short of impressive. This unparalleled speed sets them apart, ensuring that my products arrive sooner than I anticipate, elevating the overall customer experience. In conclusion, lenson.co.uk consistently raises the bar, delivering not just products, but a promise of efficiency and quality that surpasses all expectations. It's a commendable blend of convenience, swiftness, and excellence, making them my trusted go-to for all things eye care.
Y Yvonne Trillo
2501 days ago

Unbeatable Prices and Outstanding Service – A Customer’s Delight

Here I am, a loyal customer of lenson.co.uk, amazed by the exceptional service and unbeatable prices that this company offers. For someone like me who values quality and affordability, finding a company that excels in both these aspects is a gem in today's market. The seamless experience of purchasing contact lenses at such competitive rates has truly won my heart. What sets lenson.co.uk apart is not just their prices but also their commitment to customer satisfaction. The efficiency with which they handle orders and queries is commendable. The user-friendly website, prompt delivery, and excellent customer support have made me a repeat customer without a second thought. I must confess, when I heard about the collaboration with Vision Direct, I was apprehensive about price hikes. But to my surprise and delight, lenson.co.uk has maintained their cost-effective approach, proving that customer loyalty and affordability are at the core of their business ethos. To sum it up, lenson.co.uk is a shining example of how a company can combine top-notch service with unmatched prices. As a discerning customer, I can confidently say that my experience with lenson.co.uk has been nothing short of delightful. Thank you for making my vision care needs not just affordable but also a pleasure to fulfill.
M mark f
2504 days ago

A Trusted Companion for Years: LensOn Delivers Value and Service

Having relied on lenson.co.uk for several years, I can attest to their consistency in offering competitive prices and swift deliveries. Recently, when I noticed their prices were slightly elevated compared to other options, I decided to reach out via email. To my surprise, within a few hours, I received a generous discount code tailored to my query. This level of responsiveness and dedication to customer satisfaction truly sets LensOn apart. It's reassuring to experience firsthand that their commitment to affordability is matched by exceptional customer service.
J Jay Lawson
2505 days ago

Unbeatable Value and Convenience for Lens Shoppers

Sharing my experience with lenson.co.uk brings me sheer joy. Not only did I discover a treasure trove of affordable lenses, but I also unlocked the secret to maximizing savings. The prices put my optician to shame, allowing me to procure double the lenses for a fraction of the cost. My advice to fellow shoppers is simple yet crucial: adhere to your optician's recommendations. Sticking to the prescribed lenses ensures optimal eye health and satisfaction with your purchase. Plus, keep an eye out for those coveted promo codes in your inbox – they're like little bundles of joy that sweeten the deal even further. Thanks to lenson.co.uk, I've found a bargain paradise for my lens needs, and I couldn't be more grateful. If you're looking for unbeatable value and convenience in lens shopping, look no further!
F Francine Bell
2531 days ago

Unwavering Excellence and Unbeatable Affordability

Enthusiastic about sharing my experience with lenson.co.uk, I must emphasize the remarkable consistency and exceptional value offered by this platform. Every interaction with their customer service team has left me impressed with their commitment to resolving any issues promptly and making me feel genuinely valued. The cherry on top is the frequent discounts and deals they offer, truly surpassing what other providers can offer in terms of value for money. My journey with Lenson has been nothing short of extraordinary, with their unwavering excellence shining through every aspect of their service.
E Enny
2560 days ago

Life-Changing Comfort: Lenson.co.uk’s Astigmatism Contact Lenses

As someone with astigmatism and uniquely shaped eyes, finding the perfect contact lenses has always been a struggle for me. The search for comfort, affordability, and a perfect fit seemed never-ending until I discovered lenson.co.uk. Let me tell you, these contact lenses have been life-changing for me. Not only do they fit like a dream and feel incredibly comfortable throughout the day, but they also come at a price that doesn't break the bank. In fact, I was pleasantly surprised to find them even cheaper than the ones offered by high street opticians like Spec Savers. Wearing these contacts has truly transformed my daily routine. I no longer have to worry about discomfort or constantly adjusting my lenses. Instead, I can focus on enjoying clear vision and going about my day with confidence. Thank you, lenson.co.uk, for providing such high-quality astigmatism contact lenses at an affordable price. I couldn't be happier with my purchase and would highly recommend them to anyone looking for the perfect blend of comfort and value.
B Brandon
2564 days ago

Seeing Clearly with Lenson: Beyond Expectations

As a dedicated water polo player, my vision is crucial both in and out of the pool. I recently made a purchase on lenson.co.uk, eagerly anticipating the arrival of my lenses within five business days. However, as days stretched into what felt like eternity, my anxiety grew. With a water polo tour looming on the horizon, every passing hour without my lenses felt like a missed opportunity to excel in my passion. Despite the initial setback of a late delivery, I reached out to Lenson's customer service team, expressing my concerns. To my surprise and delight, they responded promptly and with genuine care. They assured me that my order would arrive in time for my tour, and to my relief, it did. Through this experience, I not only received the essential lenses I needed to see clearly in the water, but I also discovered the exceptional customer service that sets Lenson apart. Their dedication to customer satisfaction and willingness to go above and beyond expectations truly impressed me. Thanks to Lenson, I not only got to enjoy my water polo tour with crystal-clear vision but also gained a newfound trust in a company that values its customers.
M Maria
2565 days ago

Exceptional Customer Service, But Improvement Needed in Order Fulfillment Process

From the perspective of a long-time customer, I must commend lenson.co.uk for their exceptional customer service and efficient communication. However, it is with a heavy heart that I express my disappointment in the ordering process. While the staff's responsiveness and clarity deserve accolades, the issue lies in the fulfillment of orders. There seems to be a disconnect between the online inventory and physical stock, leading to the inadvertent advertisement of unavailable products. The delay in fulfilling orders further compounds the problem, leaving customers in a state of inconvenience. It is disheartening to endure delayed shipments without the option to partially fulfill the order, leading to a protracted and wasteful email exchange. In instances of delayed orders, I recommend a more customer-centric approach. Rather than offering a nominal discount as compensation, consider allocating the savings towards expedited shipping for the outstanding items. This not only demonstrates a commitment to customer satisfaction but also ensures the timely receipt of essential products, such as contact lenses. I implore lenson.co.uk to reassess their fulfillment processes and consider innovative solutions that prioritize customer convenience. As someone reliant on your services, I believe that such improvements would elevate the overall customer experience and solidify the company's reputation as a leader in the industry. In conclusion, while the professionalism and responsiveness of the staff are commendable, there is an unequivocal need for refinement in the order fulfillment process. I remain hopeful that lenson.co.uk will take this feedback to heart and embark on a journey of positive transformation for the ultimate benefit of its valued customers.
R Rachel
2566 days ago

Unmatched Service and Speedy Deliveries: A Customer’s Delight

As a long-time patron of lenson.co.uk, I cannot help but sing praises for their exceptional service and lightning-fast deliveries. This site has been my go-to for years, and without fail, they have always exceeded my expectations. Not only are the products top-notch, but the delivery charges and times are incredibly convenient. What truly sets lenson.co.uk apart is their dedication to customer satisfaction. The frequent customer loyalty voucher codes, including enticing offers like free delivery and generous volume discounts, make every purchase a delight. With each order, I feel valued and appreciated as a loyal customer. Overall, my experience with lenson.co.uk has been nothing short of phenomenal. I wholeheartedly recommend this platform to anyone in need of high-quality products coupled with unmatched service. Thank you, lenson.co.uk, for consistently going above and beyond for your customers!
C C Smith
2566 days ago

An Exceptional Eyewear Experience With Lenson

Allow me to share my remarkable journey with Lenson.co.uk, a discovery prompted by a glowing recommendation from the reputable Martin Lewis. With each interaction, Lenson has exceeded my expectations, not only in terms of affordability but also in the speed of their deliveries. Unlike my local opticians, who often left me waiting for up to three long weeks for my preferred lenses, Lenson's efficiency is truly unparalleled. What truly sets them apart is their outstanding aftercare service. When a part of my order was unfortunately lost during delivery, they swiftly and seamlessly arranged for a replacement, demonstrating a level of dedication and care that is simply unparalleled in the industry. My experience with Lenson has been nothing short of exceptional, and I wholeheartedly recommend them to anyone in search of top-notch eyewear solutions coupled with unparalleled customer service.
M Ms. Sandra Sebran
2570 days ago

Glorious service

My overview for lenson.co.uk Straightforward to order. Aggressive value with Tesco's whom I usually order from. Supply inside three days of ordering, a lot faster than Tesco's once I usually have to attend not less than every week earlier than supply. Will certainly use once more.
G Gillian
2573 days ago

Unmatched Service and Speed!

From the moment I placed my order on lenson.co.uk, I was impressed by their unparalleled service. Not only did my lenses arrive promptly, but I was also kept informed every step of the way through helpful text notifications. The delivery date was even earlier than anticipated, which was a pleasant surprise. This level of efficiency truly sets them apart from other online stores. I wholeheartedly recommend Lenson.co.uk to anyone in need of quality eyewear products. Thank you for exceeding my expectations!
L Laura Torode
2574 days ago

Exceptional Quality and Unbeatable Convenience!

Discovering lenson.co.uk has truly been a game-changer for me. Not only do they offer top-notch contact lenses, but their prices are consistently discounted, making it easier for me to stock up on essentials without breaking the bank. The click and reload email service is a brilliant feature that ensures I never forget to order new lenses, keeping my vision crystal clear at all times. What sets Lenson apart is their impeccable delivery service - my orders consistently arrive well before the estimated delivery dates, saving me from any last-minute panics. I can confidently rate Lenson 10/10 every time, knowing that I am receiving reliable products and unbeatable value with each purchase. I have recommended Lenson to all my friends and family, and will continue to do so without hesitation. Thank you, Lenson, for providing such a seamless and customer-friendly experience!
M Megan Winder
2577 days ago

Exceptional Savings and Reliable Service at Lenson.co.uk

My experience with Lenson.co.uk has been nothing short of fantastic. I was attracted to their website by the promise of competitive prices, and I must say, I was not disappointed. Not only did I find the lenses I needed at a fraction of the cost compared to other retailers, but the quality was top-notch. Placing my order was a breeze, thanks to their user-friendly interface. Despite a slight delay in the delivery timeline, which was clearly communicated upfront, the lenses arrived in perfect condition just a week later. The extra couple of days were a small price to pay for such significant savings. I appreciate a company that values transparency and customer satisfaction, and Lenson.co.uk certainly delivered on both fronts. I will not hesitate to recommend them to anyone in need of quality lenses at affordable prices. Thank you, Lenson, for a seamless and cost-effective shopping experience!
T Timbo
2580 days ago

Unbeatable Prices, Yet Patience Required: My Lenson.co.uk Experience

Embarking on a quest to find budget-friendly contact lenses led me to Lenson.co.uk, where the prices were indeed unbeatable. As a savvy shopper, I appreciate a good deal, and Lenson did not disappoint. However, my excitement was slightly tempered by the delayed delivery experience that followed. With eager anticipation, I awaited the arrival of my coveted purchase, only to find myself waiting patiently for 5 days. The delivery timeline was not clearly communicated during the ordering process, leaving me slightly disappointed. In comparison to other websites that swiftly dispatch orders the very next day, Lenson's delivery lagged behind. Despite the slight setback in timing, the allure of Lenson's affordability remains undeniable. For those willing to exercise a bit of patience, the savings reaped are well worth it. In the end, Lenson.co.uk emerges as a beacon of cost-effective options, with the caveat of requiring a dash of patience when it comes to receiving your order.

Comprehensive Review of Lenson.co.uk: Your One-Stop Shop for Quality Contact Lenses

Considering the importance of clear vision in our daily lives, finding a reputable online retailer for contact lenses becomes crucial. Lenson.co.uk, an established and highly regarded online platform, offers a wide range of contact lenses and related products. In this editorial review, we will delve into various aspects of the website to help you make an informed decision.

Pros:

  • Extensive product selection: Lenson.co.uk boasts an impressive inventory of contact lenses, encompassing all major brands and types, including daily disposables, monthly disposables, toric lenses for astigmatism, multifocal lenses, and more. No matter your prescription, you'll find the lenses you need.
  • Competitive pricing: Lenson.co.uk offers competitive prices, often beating local opticians and other online retailers. You can save significantly on your contact lens expenses without compromising on quality.
  • Outstanding customer service: Lenson.co.uk's customer service team is known for its professionalism and promptness. Whether you need assistance with product selection, prescription verification, or general inquiries, their dedicated team is always ready to help.
  • Convenient website usability: The website is intuitive and user-friendly, making your shopping experience seamless. With straightforward navigation, comprehensive product descriptions, and helpful guides, finding the right contact lenses is a breeze.
  • No-hassle returns and exchanges: Lenson.co.uk provides hassle-free returns and exchanges. If you receive a defective or incorrect product, they will promptly address the issue and assist you in finding a satisfactory solution.
  • Regular promotions and discounts: Lenson.co.uk frequently offers enticing promotions and discounts, allowing you to save even more. Keep an eye on their website and newsletter to take advantage of these cost-saving opportunities.
  • Positive reputation: Lenson.co.uk has built a strong reputation in the industry through their commitment to customer satisfaction, high-quality products, and reliable service. They have garnered numerous positive reviews from satisfied customers, further enhancing their credibility.
  • Multiple payment options: Lenson.co.uk accepts a variety of payment methods, including major credit cards, PayPal, and Apple Pay. This flexibility ensures a convenient and secure payment process.
  • Engaged community: Lenson.co.uk fosters a sense of community by actively engaging with their customers through social media platforms, providing informative content, and hosting helpful user forums. This interactive approach enhances the overall customer experience.
  • Prompt shipping and reasonable costs: Lenson.co.uk offers fast and reliable shipping services, ensuring timely delivery of your contact lenses. Additionally, their shipping costs are reasonable, further adding value to your purchase.

Cons:

  • Limited loyalty programs: While Lenson.co.uk provides an excellent shopping experience, they currently don't offer a comprehensive loyalty program. However, their competitive pricing and regular promotions make up for this absence.

User Experience:

Lenson.co.uk excels in providing a smooth and seamless user experience. Navigating their website is effortless, with clear categorization and search options. Detailed product descriptions, including lens specifications, help users make informed decisions. The website's loading speed is commendable, ensuring a frustration-free shopping experience.

Pricing and Value for Money:

Lenson.co.uk offers customers great value for money compared to their competitors. Their competitive pricing, frequent promotions, and discounts make quality contact lenses accessible at affordable prices. You can confidently shop with Lenson.co.uk, knowing you are getting excellent value for your money.

Customer Service:

Lenson.co.uk's customer service is exceptional. Their knowledgeable and friendly team promptly addresses all customer queries, providing personalized guidance throughout the purchasing process. You can contact them via phone, email, or live chat, and expect a timely and professional response.

Product Quality and Selection:

Lenson.co.uk is committed to offering only high-quality contact lenses sourced directly from reputable manufacturers. They stock a vast selection of lenses, ensuring customers can easily find the right product for their needs. The lenses are guaranteed to be authentic and meet the highest industry standards, providing users with clear vision and comfort.

Website Usability:

The website's usability is top-notch, designed with user convenience in mind. Easy navigation, well-organized categories, and a responsive design make finding and purchasing contact lenses hassle-free. The website is optimized for various devices, ensuring a seamless experience whether you're browsing from a desktop or mobile device.

Returns and Exchanges:

Lenson.co.uk has a customer-friendly returns and exchanges policy. If you receive damaged or incorrect products, they will arrange for a replacement or refund. Simply contact their customer service team, and they will guide you through the process, making it hassle-free and ensuring customer satisfaction.

Promotions and Discounts:

Lenson.co.uk regularly offers attractive promotions and discounts. You can find ongoing deals on their website or subscribe to their newsletter to stay updated on the latest offers. These promotions make shopping at Lenson.co.uk even more cost-effective.

Reputation:

With years of experience in the industry, Lenson.co.uk has gained a strong reputation for their commitment to excellent service and high-quality products. They have earned the trust of thousands of satisfied customers who consistently recommend Lenson.co.uk as a reliable online platform for contact lenses.

Payment Options:

Lenson.co.uk accepts major credit cards, including Visa, Mastercard, and American Express, ensuring a convenient payment process. They also offer alternative payment options such as PayPal and Apple Pay, providing users with flexibility and security.

Loyalty Programs:

While Lenson.co.uk does not currently have an extensive loyalty program, their competitive pricing and frequent promotions compensate for this. Customers can still enjoy great savings and value for their purchases without the need for a loyalty program.

Customer Reviews:

Lenson.co.uk has garnered numerous positive reviews from satisfied customers. Users consistently highlight the website's ease of use, competitive pricing, exceptional customer service, and prompt delivery. These testimonials further emphasize Lenson.co.uk's commitment to customer satisfaction and reliability.

Community Involvement:

Lenson.co.uk actively engages with their community through various social media platforms. They provide informative content, address customer queries, and host user forums to promote knowledge sharing and customer interaction. This community involvement enhances the overall customer experience and showcases their dedication to building a strong community of contact lens wearers.

Shipping and Costs:

Lenson.co.uk ensures fast and reliable shipping services. They aim to dispatch orders promptly, and delivery times may vary based on your location. Shipping costs are kept reasonable, adding value to your purchase. Rest assured that your contact lenses will be delivered swiftly and securely.

In conclusion, Lenson.co.uk is an exceptional online retailer for contact lenses, providing an extensive selection of high-quality products at competitive prices. With outstanding customer service, user-friendly website navigation, and regular promotions, Lenson.co.uk offers a seamless shopping experience. Their reputation and commitment to customer satisfaction further reinforce their credibility and reliability. Whether you need daily disposables, toric lenses, or multifocal lenses, Lenson.co.uk is the go-to destination for all your contact lens needs.