Users Voice for Lepostiche

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Lepostiche Overall rating
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Review article published on: 22 Feb 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.6 1.5 4.6 1.3 2.6
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Lepostiche Review by

Introduction is a Brazilian e-commerce site that specializes in selling travel bags, backpacks, handbags, and other luggage-related products. This online store has gained a reputation for its broad range of luggage offerings and customer-centric approach. The website caters to a diverse audience that includes frequent travelers, students, and individuals seeking durable, high-quality luggage products.

Pros and Cons

  • Offers a broad range of high-quality luggage and travel-related products
  • Easy to navigate website with a user-friendly interface
  • Competitive prices and promotions
  • Responsive customer service team
  • Accepts multiple payment options, including credit cards and debit cards
  • Limited product warranties
  • High shipping costs for certain products
  • No loyalty program or rewards program for repeat customers

User Experience

The user experience on is excellent. The website features a straightforward and user-friendly interface, making it easy for customers to navigate through the various luggage products on offer. Users can filter through products by bag type, brand, and price, while also having the option to sort by popularity and price. The website is also mobile-optimized, so users can shop on the go.

Pricing and Value for Money offers competitive pricing for most of its products, making it an affordable option for those seeking high-quality luggage products. The website also regularly offers promotions and discounts, which can save customers significant amounts of money. However, some products may have high shipping costs, which may affect the overall value for money of certain purchases.


Some alternative e-commerce stores that specialize in luggage and travel products are Samsonite, Delsey, and American Tourister.

Customer Service has a responsive and knowledgeable customer service team, available through email and phone support. The company provides quick response times to customer inquiries and concerns, ensuring that customers are satisfied with their purchases.

Product Quality and Selection offers high-quality luggage products from well-known brands such as Samsonite, Wenger, and Kipling. The website also features a broad range of luggage and travel-related products, including backpacks, handbags, and travel accessories. However, the website's selection may be limited for rare or specialized luggage types.

Website Usability

The website is user-friendly and easy to navigate, with products being organized in a logical and straightforward manner. The website also features a comprehensive search function for users to locate specific luggage products or brands easily.

Returns and Exchanges offers a 30-day return policy from the date of purchase, allowing customers to return or exchange items for various reasons such as defects, incorrect size or color, and other issues. However, customers are responsible for the shipping costs of returning items.

Promotions and Discounts regularly offers promotions and discounts on various luggage products. These promotions range from product-specific discounts to general site-wide sales, with discounts ranging from 10% to 50%.

Reputation has a strong reputation in the Brazilian e-commerce community, highlighted by its customer-centric approach, excellent product quality, and responsive customer service team. The company has also received positive reviews from numerous customers, further cementing its reputation as a reliable and trustworthy e-commerce site.

Payment Options

Customers can make payments through various methods, including credit cards, debit cards, and bank transfers. Additionally, customers may choose to pay through PayPal, an online payment system that is well trusted and secure.

Loyalty Programs does not currently offer any loyalty or rewards programs for repeat customers.

Customer Reviews has received numerous positive customer reviews for its exceptional customer service, high-quality products, and competitive pricing. Customers have praised the website's user-friendly interface, allowing them to quickly and easily locate the product they need.

Community Involvement regularly engages its customers through social media platforms such as Instagram and Facebook, where customers can participate in contests, giveaways, and general engagement activities.

Shipping and Costs offers free shipping for certain products, while additional fees may apply for larger and heavier items. The website also offers express and priority shipping options for customers who require quicker delivery times. However, shipping costs can vary considerably depending on the shipping address and type of product.