Letsdoc User Reviews

Introduction

Let's Doc is an online platform that provides users with access to medical professionals from various fields like doctors and therapists. These professionals are available for consultations, advice and prescriptions from any location, without having to leave the comfort of your home.

Pros and Cons

Pros: Easy access to healthcare professionals from the comfort of your own home, wide range of medical professionals to choose from and personalized services based on your needs. Cons: Higher cost compared to traditional medical consultations, lack of physical examination, and no insurance coverage.

User Experience

Users of the platform benefit from a seamless and straightforward experience when booking consultations. The platform's interface is user-friendly with easy navigation, and the booking process is quite simple.

Pricing and Value for Money

The pricing for consultations on the platform ranges from ₹500 to ₹5,000 based on the medical professional you choose. This price range is fair given the level of expertise and convenience that comes with consulting via the platform.

Alternatives

There are several alternatives to Let's Doc such as Practo, DocsApp, and Netmeds, each with its unique advantages and disadvantages.

Customer Service

The platform has reliable customer service which is available 24/7. Users can contact the support team via phone, email or chat and expect prompt responses.

Product Quality and Selection

The quality of service provided by the medical professionals on the platform is exceptional with a wide range of professionals available in various fields.

Website Usability

The website is designed with the user in mind and is quite easy to navigate. Users can book consultations, make payments and access medical records without any issues.

Returns and Exchanges

The platform does not offer returns or exchanges, given the nature of the services provided.

Promotions and Discounts

Let's Doc offers several promotions and discounts to both first-time and recurring users, making it a preferred platform when seeking discounted healthcare services.

Reputation

The platform has a good reputation amongst users, with many positive reviews on various platforms.

Payment Options

The platform supports various payment options ranging from credit cards, debit cards, net banking and E-wallets like Paytm, PhonePe and Mobikwik.

Loyalty Programs

Users can participate in loyalty programs that offer discounts on future consultations on the platform.

Customer Reviews

The platform has been well-reviewed by users on various platforms, with an average rating of 4.5 out of 5.

Community Involvement

The platform is actively involved in the community, with various outreach programs aimed at promoting health awareness.

Shipping and Costs

The platform operates entirely online, and as such, there exists no shipping or delivery costs, making it a preferred platform for users seeking low-cost healthcare services. In conclusion, Let's Doc is a reliable online platform for medical consultations, with a wide range of health professionals available to users. While it may be considered costly compared to traditional consultations, it remains a preferred platform, given its ease of use, convenience, and the quality of service on offer.