Letsshave Reviews

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23 Reviews

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In the Big Sales category

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4% users rated Poor
4% users rated Average
87% users rated Very Good
4% users rated Excellent
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Introduction:

Letsshave.com is a popular online store that provides shaving and grooming products for both men and women. Their offerings include razors, cartridges, shaving gels, blades, and other personal care items. The company boasts of providing high-quality shaving products at an affordable price-point. They are known for their eco-friendly approach to packaging and promoting sustainable living.

Pros and Cons:

Pros - The company has a wide range of quality products; their customer service is responsive and reliable; their website is user-friendly and easy to navigate; they have a strong emphasis on sustainability and eco-friendliness, and the prices are affordable. Cons - The company does not offer free shipping unless the order is above a certain value; their selection of products for women is limited, and the brand is not yet widely known.

User Experience:

The website design is modern and minimalistic, with a focus on user experience. The site is easy to navigate, and customers can find what they need without any hassle. The shopping cart is easy to use, and the checkout process is smooth and straightforward.

Pricing and Value for Money:

Letsshave.com offers high-quality shaving products at reasonable prices. Their razor blades and cartridges are often cheaper than other well-known brands, making them great value for money.

Alternatives:

Alternative websites that offer similar products include Gillette, Harry's, and Dollar Shave Club. However, Letsshave.com's focus on eco-friendliness and affordability sets it apart from other shaving and grooming stores.

Customer Service:

Letsshave.com has an excellent customer service team that is responsive and helpful. They are easy to reach via phone or email, and they respond promptly to inquiries and concerns.

Product Quality and Selection:

The quality of Letsshave.com's products is high, and they offer a wide selection of shaving and grooming items. However, their product selection for women could be improved, as many of their offerings are geared towards men.

Website Usability:

The website is straightforward to navigate, and finding the right product is easy. Customers can search for products by type, brand, or price, and the site's layout is clean and uncluttered.

Returns and Exchanges:

Letsshave.com offers hassle-free returns and exchanges on all purchased products within 30 days of purchase. Customers can initiate the process by contacting customer service, who will guide them through the process.

Promotions and Discounts:

Letsshave.com offers promotions and discounts to customers regularly, often giving discounts on first-time purchases or bundle deals for regular clients. However, most promotions require a minimum purchase amount to qualify.

Reputation:

Letsshave.com has a good reputation among its customers, with many praising their high-quality products, affordable prices, and excellent customer service.

Payment Options:

Letsshave.com accepts various payment methods, including credit cards, debit cards, UPI, net banking, and wallets. They also provide a secure payment gateway, ensuring that customer's payment details are safe.

Loyalty Programs:

Letsshave.com has a loyalty program that rewards frequent shoppers with discounts and special offers. Customers can earn points by making purchases or referring friends to the site.

Customer Reviews:

Customer reviews on Letsshave.com are mostly positive, praising the quality of their products and customer service. However, some customers note they would like to see more products for women.

Community Involvement:

Letsshave.com is committed to promoting sustainability and supporting community initiatives. They donate a portion of their sales to various charitable organizations, and they work towards reducing their carbon footprint and promoting eco-friendliness.

Shipping and Costs:

Letsshave.com offers standard shipping via reputable courier services within India. Shipping is charged according to the order value, and customers can expect to receive their orders within 5-7 business days. However, free shipping is available on orders above a certain value.