Licious Reviews

Voted Average (3/5)

34 Votes

34 Reviews

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3% users rated Terrible
21% users rated Poor
6% users rated Average
26% users rated Very Good
44% users rated Excellent
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Introduction:

Licious.in is an online meat and seafood store that delivers fresh and hygienic meat products directly to the customers' doorstep. The platform offers a range of high-quality, antibiotic-free, and preservative-free meat products that are ethically sourced, prepared, and delivered.

Pros and Cons:

Pros:
  • High-quality and fresh products
  • Direct sourcing and delivery
  • Wide range of meat and seafood options
  • Easy-to-use website and mobile app
  • Various payment options
  • User-friendly customer service
Cons:
  • Higher pricing as compared to local markets
  • No free delivery option is available
  • Delivery availability is limited to select cities

User Experience:

Licious.in ensures a seamless and user-friendly shopping experience by providing a simple and intuitive interface for their website and mobile app. From browsing to ordering, the entire process is well-organized and customer-oriented, thanks to the platform being user-friendly and easy-to-navigate. The customers can easily track their orders, get timely updates, and get assistance from the customer service team.

Pricing and Value for Money:

Licious.in has slightly higher pricing as compared to local markets due to the sourcing, handling, and delivery cost of their products. However, the platform does provide value for money by offering high-quality and fresh meat products, catering to customer preferences and providing customer-centric services.

Alternatives:

Some of the alternatives to Licious.in are:
  • FreshToHome
  • ZappFresh
  • Big Basket
  • Nature's Basket

Customer Service:

Licious.in provides excellent customer service by catering to customer demands and providing timely assistance. The platform has a dedicated customer service team that is available to assist customers via chat or call. Moreover, the customer support team is well-trained in addressing queries, complaints, and returns.

Product Quality and Selection:

Licious.in assures the delivery of fresh products that are sourced directly from the partners. The products are kept at the right temperature and packaged with utmost care to ensure freshness and hygiene. The platform offers a wide range of meat and seafood options catering to different customer preferences.

Website Usability:

Licious.in provides a user-friendly and simple website interface that caters to customer preferences. The user can easily navigate through the website to select products, add them to the cart, and checkout. The website is mobile-responsive and can also be accessed via the mobile app.

Returns and Exchanges:

Licious.in provides an easy returns and exchange process to ensure customer satisfaction. Customers can request a return or exchange via the website or mobile app, and the platform will schedule a suitable time for pick up of the product.

Promotions and Discounts:

Licious.in provides various promotions and discounts from time to time to attract new customers and retain existing ones. The platform offers discounts on the first order, festive sales, and loyalty rewards.

Reputation:

Licious.in has gained a positive reputation in the market by providing quality and customer-centric meat products, quick delivery, and hassle-free customer service. The platform has received positive feedback from satisfied customers, which has contributed to its positive reputation.

Payment Options:

Licious.in offers various payment options such as credit and debit cards, net banking, and e-wallets to ensure a hassle-free payment experience for customers.

Loyalty Programs:

Licious.in provides a loyalty program wherein customers can earn rewards points every time they order. The customers can redeem the points for discounts on future purchases.

Customer Reviews:

Licious.in has received an average rating of 4.3 out of 5 on Trustpilot, based on over 1000 customer reviews. The platform has received positive reviews for its quality and customer service. However, a few customers have reported delayed deliveries and packaging issues.

Community Involvement:

Licious.in is involved in various initiatives to give back to society. The platform has collaborated with NGO's and charitable trusts to donate food, provide employment opportunities, and improve living conditions.

Shipping and Costs:

Licious.in delivers orders within a few hours of order placement. The platform provides an estimated delivery time during the checkout process. The delivery charge is based on the order value, and orders above a certain amount are eligible for free delivery.

Conclusion:

Licious.in is a reliable and customer-centric platform that provides quality and fresh meat products directly to the customer's doorstep. With an easy-to-use website and mobile app, hassle-free customer service, and convenient delivery options, Licious.in ensures a seamless shopping experience. Though the platform has slightly higher pricing, it provides value for money by delivering quality products and catering to customer preferences. Overall, Licious.in is a good choice for customers looking for hygienic and fresh meat products.