"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content." Read More
Before making any shopping decision at lids.com, it is advised to check user's reviews of the lids.com product or lids.com merchant itself. At AskmeOffers.com, we maintain 100% genuine and authentic reviews for the lids.com store and lids.com services and the same you can check before your purchase. We also request every shopper to submit and write about their experiences after availing of products or services offered by an lids.com merchant to help others make shopping decisions easy!. lids.com, offers wide range of genuine products with free shipping to your doorstep whether you are looking to buy clothes or gadgets from lids.com and if you unsure about it feel free to contact customer support team of lids.com, or you can also email Askmeoffers support team anytime.
Recommended by 71+ verified customers on Trustpilot
Review Description: Ordered a jersey and they said it would be delivered by December 1, 2022. I call on December 1 to see where the jersey is and they tell me it's not shipped yet and will be delivered by December 20, 2022. I cancel the order on the phone and wait for a refund. Instead of a refund I keep getting emails saying they're working on shipping the jersey. I contact them again to cancel. Same story keeps recycling with no refund and no confirmation of cancellation. I had to contact my credit card company to dispute it.
👤
Reviewer Name: dodram
Review Submission Date: 2022-10-22
Review Title: oh god not Fanatics again NFL NFL.COM
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Just ordered in attempt to avoid getting in contact with Fanatics, only to find that this ANOTHER front for fanatics. Sorry NFL but I wont be buying anymore uniforms etc if we have to use fanatics in the UK
👤
Reviewer Name: OTIS HARRINGTON
Review Submission Date: 2022-10-12
Review Title: Lids is the worse company to order from…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Lids is the worse company to order from online they sent one package to ups and one the roadie I never heard of that company the guy canceled the gig the same day and it been 2weeks lids never updates me they have poor customer service No one will reach out to regarding items you have already paid for lids has lost a customer they won’t even let me cancel the one item I will never recommend anyone order from there site
👤
Reviewer Name: Ryan
Review Submission Date: 2022-09-23
Review Title: Cristin
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Cristin was extremely helpful. Even though the item I purchased was defective, she promptly assisted me and processed my return.
👤
Reviewer Name: Dani Ardiansah
Review Submission Date: 2022-09-22
Review Title: I ordered on 30 August and the shipper…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I ordered on 30 August and the shipper managed to lost 2 out of my 3 parcels. If you are outside the US, don't even bother to purchase items from the website.
👤
Reviewer Name: Mr Keith Ballentine
Review Submission Date: 2022-08-05
Review Title: Crap experience they have only…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Crap experience they have only delivered one item the other one has never been received.I will raise a dispute with my credit card providers and get my money back ASAP.FIRST TIME BUYER NEVER AGAIN
👤
Reviewer Name: Chris Bush
Review Submission Date: 2022-06-16
Review Title: Owned by Fanatics, but has different “policies”
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Tried to return a hat, which I purchased two of different sizes, and decided to keep one.Lids.com denied my request, being 5 days late from their own "policy". For the record, Fanatics, which owns Lids, has a 365-day return policy, while Lids has a 90-day. Confusing, being the same company. Could've at least offered a exchange credit, in my opinion.Within the same week, back with customer service, on why a hat wasn't delivered yet. Stated it would be delivered in 3-7 business days. Now on day 14. I would not recommend to shop here.
👤
Reviewer Name: Jason Blackmer
Review Submission Date: 2022-05-19
Review Title: Online sale higher than price tags
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I bought 2 hats online. Was charged $80 for both. I received them with price tags of $25 each. Last time I buy from lids. Can't be trusted.
👤
Reviewer Name: Ian Liss
Review Submission Date: 2022-03-28
Review Title: ABSOLUTELY HORRIBLE!!!!!!!!!
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I cant start with how bad this company is. I know the owner myself and he is a horrible, fraudulent person. He only cares about money. no wonder prices are so high. I once ordered a hat, and the package was broken and torn up, and the hat was ripped. Bullshti. The site is horrible. I want to kill this horrible company never buy from here. God is good god is great:BenDover69420
👤
Reviewer Name: Reviewb
Review Submission Date: 2022-01-09
Review Title: Lids is full of the rudest people ever.
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: The Lids in Palm Desert, CA is the worst stores ever. It is always full of rip off products and rude people and racism. Two rude boys in black shirts and blue caps are being extremely rude and mocking people for no reason as they go into Lids sports store and make fun of more people in there in Palm Desert, CA. What kind of store is this? Even sports need to learn integrity.