Reviewer Name: Brian
Review Submission Date: 2022-12-20
Review Title: They refuse to cancel or refund
Review Description: Ordered a jersey and they said it would be delivered by December 1, 2022. I call on December 1 to see where the jersey is and they tell me it's not shipped yet and will be delivered by December 20, 2022. I cancel the order on the phone and wait for a refund. Instead of a refund I keep getting emails saying they're working on shipping the jersey. I contact them again to cancel. Same story keeps recycling with no refund and no confirmation of cancellation. I had to contact my credit card company to dispute it.
Reviewer Name: dodram
Review Submission Date: 2022-10-22
Review Title: oh god not Fanatics again NFL NFL.COM
Review Description: Just ordered in attempt to avoid getting in contact with Fanatics, only to find that this ANOTHER front for fanatics. Sorry NFL but I wont be buying anymore uniforms etc if we have to use fanatics in the UK
Reviewer Name: OTIS HARRINGTON
Review Submission Date: 2022-10-12
Review Title: Lids is the worse company to order from…
Review Description: Lids is the worse company to order from online they sent one package to ups and one the roadie I never heard of that company the guy canceled the gig the same day and it been 2weeks lids never updates me they have poor customer service No one will reach out to regarding items you have already paid for lids has lost a customer they won’t even let me cancel the one item I will never recommend anyone order from there site
Reviewer Name: Ryan
Review Submission Date: 2022-09-23
Review Title: Cristin
Review Description: Cristin was extremely helpful. Even though the item I purchased was defective, she promptly assisted me and processed my return.
Reviewer Name: Dani Ardiansah
Review Submission Date: 2022-09-22
Review Title: I ordered on 30 August and the shipper…
Review Description: I ordered on 30 August and the shipper managed to lost 2 out of my 3 parcels. If you are outside the US, don't even bother to purchase items from the website.
Reviewer Name: Mr Keith Ballentine
Review Submission Date: 2022-08-05
Review Title: Crap experience they have only…
Review Description: Crap experience they have only delivered one item the other one has never been received.I will raise a dispute with my credit card providers and get my money back ASAP.FIRST TIME BUYER NEVER AGAIN
Reviewer Name: Chris Bush
Review Submission Date: 2022-06-16
Review Title: Owned by Fanatics, but has different “policies”
Review Description: Tried to return a hat, which I purchased two of different sizes, and decided to keep one.Lids.com denied my request, being 5 days late from their own "policy". For the record, Fanatics, which owns Lids, has a 365-day return policy, while Lids has a 90-day. Confusing, being the same company. Could've at least offered a exchange credit, in my opinion.Within the same week, back with customer service, on why a hat wasn't delivered yet. Stated it would be delivered in 3-7 business days. Now on day 14. I would not recommend to shop here.
Reviewer Name: Jason Blackmer
Review Submission Date: 2022-05-19
Review Title: Online sale higher than price tags
Review Description: I bought 2 hats online. Was charged $80 for both. I received them with price tags of $25 each. Last time I buy from lids. Can't be trusted.
Reviewer Name: Ian Liss
Review Submission Date: 2022-03-28
Review Title: ABSOLUTELY HORRIBLE!!!!!!!!!
Review Description: I cant start with how bad this company is. I know the owner myself and he is a horrible, fraudulent person. He only cares about money. no wonder prices are so high. I once ordered a hat, and the package was broken and torn up, and the hat was ripped. Bullshti. The site is horrible. I want to kill this horrible company never buy from here. God is good god is great:BenDover69420
Reviewer Name: Reviewb
Review Submission Date: 2022-01-09
Review Title: Lids is full of the rudest people ever.
Review Description: The Lids in Palm Desert, CA is the worst stores ever. It is always full of rip off products and rude people and racism. Two rude boys in black shirts and blue caps are being extremely rude and mocking people for no reason as they go into Lids sports store and make fun of more people in there in Palm Desert, CA. What kind of store is this? Even sports need to learn integrity.