Lieferando Reviews

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20 Reviews

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In the Online Food Ordering Service category

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D Dan Acosta-Kane
92 days ago

Extraordinarily inaccurate ready occasions and…

My overview for lieferando.at Extraordinarily inaccurate ready occasions they usually blame the meals supplier. After speaking to the restaurant the meals had already been ready is sitting getting chilly for 30 minutes and supply time remains to be 1.5 hours away. There's is not any strategy to come up with customer support.
T themovieguyvince
148 days ago

Unbeatable Prices, Timely Tweaks Needed: My Lieferando Journey

Embarking on my Lieferando adventure has been nothing short of a culinary delight. The convenience of ordering through the app has truly simplified my meal planning, offering a plethora of delicious options at unbeatable prices. However, as I eagerly anticipate the arrival of my meal, the promised delivery time occasionally falls short of expectations. This small hiccup aside, the cost-effectiveness of Lieferando surpasses that of Foodora, making it my go-to choice for satisfying cravings without breaking the bank. It's a minor tweak away from culinary perfection!
A Adriana Rigott
188 days ago

A Taste of Freshness: Why I Love lieferando.at’s Avocado Salad

Indulging in the avocado salad from lieferando.at was an experience that transcended mere dining; it was a culinary journey that left me in awe of its freshness and flavors. The moment I took my first bite, I was entranced by the perfect blend of creamy avocado, crisp vegetables, and zesty dressing. What sets this salad apart is the quality of the ingredients – each mouthful bursting with vibrant colors and robust flavors. The creamy avocado slices added a buttery richness, perfectly complemented by the freshness of the crisp, green lettuce. The tangy dressing tied everything together, creating a symphony of tastes that danced on my taste buds. But it was not just the flavors that impressed me; it was the attention to detail in the preparation. The salad was meticulously arranged, showcasing the care and skill that went into creating this culinary masterpiece. Every ingredient was fresh and well-balanced, elevating the dish to a level of excellence that is truly unparalleled. In conclusion, if you're looking for a salad that goes above and beyond the ordinary, look no further than the avocado salad from lieferando.at. It's a testament to the art of culinary craftsmanship, a feast for the senses that will leave you craving more. Indulge in this delightful dish and treat yourself to a taste of freshness unlike any other.
M Manuel Pemsi Perneder
213 days ago

Unforgettable Dining Experience with Happy Family: A True Delight for the Taste Buds!

I recently ordered from Happy Family through lieferando.at and let me tell you, the food was top-notch! From the first bite to the last, every dish was bursting with flavor and made with the utmost care. It was evident that quality ingredients and expert culinary skills went into preparing each and every item on the menu. The variety of options available left me spoilt for choice. Whether you're a fan of traditional classics or more adventurous flavors, Happy Family has something for everyone. The portion sizes were generous, ensuring that no one at the table went hungry. However, the only downside I encountered was with the live foodtracker on the app, which unfortunately wasn't functioning properly. Despite this minor hiccup, the overall experience of dining with Happy Family was so outstanding that it more than made up for any technical issues. I highly recommend Happy Family for anyone looking to indulge in authentic and delicious cuisine. It's a culinary journey that you won't soon forget!
I Ioany
279 days ago

A Heartfelt Journey with Lieferando.at: A Redemption Story

Embarking on my online food ordering experience, I found myself at a crossroads with Lieferando.at. Initially, my encounters with their customer service left much to be desired. Disheartened by a subpar delivery and unsatisfactory response, I felt my trust dwindling. Undeterred, I reached out, hoping for a glimmer of resolution. Little did I know, my plea for assistance would set off a chain of events leading to an unexpected redemption. As I poured my concerns into 30 impassioned emails, a sense of perseverance took hold. Through the trials and tribulations, four dedicated agents emerged, each striving to mend what was broken. Miraculously, just when all seemed lost, a breakthrough transpired. A genuine connection was forged, and a resolution was at hand. The once elusive solution was now within reach, breathing life into my fading hope. As the dust settled, Lieferando.at stood transformed in my eyes. What was once a tale of disappointment had metamorphosed into a narrative of redemption. The shadows of doubt lifted, revealing a glimmer of respect and understanding. In the end, amidst the turmoil, a beacon of light emerged. Lieferando.at, once lost in the chaos, found its way back through perseverance, dedication, and a touch of grace. A chapter closed, but a newfound appreciation bloomed—a testament to the power of tenacity and the beauty of redemption. My journey with Lieferando.at—a rollercoaster of emotions, now etched with a sense of hope and renewal. Adios to the past, and hello to a brighter tomorrow.
S Sebastian Larquie
309 days ago

Overcoming Adversity: A Testimonial for Lieferando.at

I recently had an unexpected experience with Lieferando.at that I feel compelled to share. While awaiting my food delivery, I encountered a delay that tested my patience. After waiting for hours and feeling disappointed, I made the tough decision to seek an alternative dining option locally. Despite this initial setback, Lieferando.at swiftly addressed my concerns when I reached out to them regarding the delay. The customer support team, though initially slow to respond, demonstrated an understanding of my situation and promptly provided a resolution by issuing a chargeback for the order. This experience highlighted the importance of effective communication and proactive customer service. While challenges arose, the swift action taken by Lieferando.at to rectify the situation left a positive impression on me. I appreciate their commitment to customer satisfaction and willingness to address issues promptly. In conclusion, my encounter with Lieferando.at reaffirmed that obstacles can be overcome with patience and effective communication. I would like to express my gratitude for the swift resolution and commend the team for their efforts in ensuring customer satisfaction. This experience has instilled confidence in me as a customer, and I look forward to future interactions with Lieferando.at.
B Brienna Lunde
382 days ago

SCAM: Horrible firm and undelivered order

My evaluation for lieferando.at one of many worst meals supply providers I’ve ever used. Ordered supply by their web site and went exterior when the web site notified that my meals was delivered. Obtained no cellphone calls from anyone and once I went exterior there was no meals wherever surrounding the constructing. Then known as the shop I ordered from and so they despatched out a brand new order. The second order didn't arrive as effectively and didn't obtain a monitoring quantity or something. Then requested for a refund for the meals I didn’t obtain and was instructed that it was not doable as a result of the meals had been delivered and so they had tried to name me a number of instances. Then proceeded to point out them proof of my cellphone log that confirmed no missed calls and was instructed this wasn’t sufficient proof to qualify for a refund. I double checked to see if I put the handle and cellphone quantity in accurately and I had. Worst half is they'll present no proof of attempting to name me or the place the order was dropped off exterior of my constructing. Actually one of many worst experiences I’ve ever had with a enterprise and the utter lack of care I acquired as a repeat buyer could be very disappointing. Being blamed for his or her mistake as effectively is totally upsetting and I can not imagine I'm anticipated to pay for a service I by no means acquired. Won't ever be ordering from them once more and would suggest anyone who desires to order by this service to RUN AWAY.
T Thomas
538 days ago

Turning Disappointments into Delight: A Honest Review of Lieferando.at

Let me share my recent experience with Lieferando.at – a rollercoaster of emotions that ended on a positive note. My initial excitement for a delicious meal turned into frustration when my order was cancelled not once, but twice, after waiting eagerly for over an hour. The lack of transparency left me disheartened, especially after contacting the restaurant only to discover they were ready to prepare my order while Lieferando was still in the process of assigning a driver. However, the true test of a service lies in how they handle setbacks. Lieferando.at redeemed themselves by swiftly rectifying the situation. Their customer support team, understanding the inconvenience caused, not only apologized sincerely but also went above and beyond to ensure I received a discount on my next order as a gesture of goodwill. While the beginning of my ordering experience was rocky, Lieferando's commitment to customer satisfaction and their proactive approach in resolving issues won me over. It's this dedication to making things right and valuing their customers that sets them apart. I appreciate a company that acknowledges their missteps and takes concrete steps to make amends. In the end, my initial disappointment was overshadowed by Lieferando.at's exceptional customer service and their willingness to go the extra mile. This experience taught me that mistakes happen, but it's the proactive efforts to turn them around that truly define a company's commitment to customer happiness. I look forward to ordering from Lieferando.at again, knowing that they value their customers and are willing to make things right in case of any hiccups along the way.
M Milena
617 days ago

Exceptional Service That Exceeded My Expectations

When I decided to try out lieferando.at, I must admit I had high hopes, and I can confidently say that they were not only met but exceeded! From the moment I placed my order to the moment it arrived, everything was seamless and efficient. The user-friendly interface made it easy for me to browse through the various options, and the ordering process was a breeze. What truly stood out to me, however, was the exceptional service. The delivery was prompt, and the food arrived piping hot and exactly as I had requested. The attention to detail and the effort put into ensuring customer satisfaction was evident in every aspect of my experience. I can wholeheartedly recommend lieferando.at to anyone looking for a reliable and top-notch food delivery service. Their commitment to excellence and customer satisfaction truly sets them apart.👌🏼
K Karin
622 days ago

Unforgettable Culinary Experience with Lieferando.at!

When I first ordered from Lieferando.at, I wasn't sure what to expect. However, the moment I took my first bite, I was blown away by the excellent warmth, freshness, and tantalizing taste of the food. It was a culinary experience that surpassed all expectations. The freshness of the ingredients and the attention to detail in the preparation truly made the meal stand out. I can't wait to order from Lieferando.at again and indulge in their delicious offerings. Thank you for the amazing food!
A Anonymous
624 days ago

Wow, Fast Delivery and Great Service!

I recently ordered from lieferando.at and was blown away by the fast delivery and hassle-free experience. Not only did my food arrive promptly, but it was also hot and fresh, just as if I had ordered it in the restaurant. The delivery person was friendly and professional, making the entire process seamless. I will definitely be using lieferando.at for all my future food deliveries. Thank you for the fantastic service!
T Thomas Nox
634 days ago

Turning a Disappointing Experience into a Positive One!

Having had a frustrating encounter with Lieferando.at recently, I felt compelled to share my honest opinion. My order, #GA468H, was a series of mishaps - wrong items delivered, poor substitutions, and missing items. Initially, I was upset and left without lunch due to the delayed re-delivery. However, I was pleasantly surprised when Nordsee reached out to rectify the situation. Despite my time constraints, they managed to resend my order. While the hiccup was regrettable, their effort to make it right did not go unnoticed. This experience taught me that even in disappointing situations, there can be a glimmer of positivity. Nordsee's willingness to acknowledge the mistake and take swift action to correct it speaks volumes about their commitment to customer satisfaction. Although the initial missteps were disheartening, their proactive response turned my dissatisfaction into a valuable lesson in customer service. Thank you, Nordsee, for exemplifying true dedication to your customers!
S Stern
652 days ago

Delicious Delight: A Taste of Perfection from lieferando.at

Embark on a culinary journey like no other with lieferando.at's exquisite offerings that leave taste buds dancing in delight. From the first bite to the last, each dish is a testament to culinary mastery and passion for quality ingredients. What truly sets lieferando.at apart is not just their flavorful cuisine but also their impeccable delivery service. Timely, reliable, and efficient, every order arrives at your doorstep with a touch of warmth and professionalism, ensuring that your dining experience is nothing short of exceptional. And the best part? Everything is always just as it should be—good! From the delicious flavors to the seamless delivery, lieferando.at never fails to impress. It's a true testament to their dedication to excellence and commitment to customer satisfaction. Whether you're craving a comforting classic or a bold culinary adventure, lieferando.at is your go-to destination for a gastronomic experience like no other. Indulge in their creations, savor every bite, and let your taste buds revel in the harmonious symphony of flavors that only lieferando.at can deliver. Experience the magic of good food, good delivery, and all-round goodness with lieferando.at. Your taste buds will thank you!
K Kal Morian
898 days ago

Delighted and Devoted: A Dedicated Lieferando.at Fan

My journey with Lieferando.at has been nothing short of exceptional. As a regular customer who relies on their service at least twice a week, I can confidently say that the satisfaction I derive from their prompt deliveries and consistently hot meals is unmatched. While perfection may be a lofty goal, Lieferando.at comes impressively close, meeting their delivery estimates with impressive precision. Living in Graz, I have had my fair share of experiences with various delivery services, but none have quite captured my loyalty like Lieferando.at. Their commitment to quality and reliability sets them apart, making them not just good but undoubtedly the best in Graz. For anyone seeking a seamless, reliable, and delicious delivery experience, I wholeheartedly recommend Lieferando.at. They have not only won me over as a customer but have also become an integral part of my weekly routine, bringing joy and convenience with every order.
M Marcel
1286 days ago

A Taste of Delight: My Burger Bliss Journey with lieferando.at

Embarking on a culinary adventure in the heart of Wien, 1130, I stumbled upon lieferando.at, a delivery gem that exceeded all my expectations. As I eagerly awaited my burger feast, a delivery hero with a distinguished crown of white hair arrived, radiating a contagious warmth that instantly put a smile on my face. His impeccable service unfolded like a symphony, swift and seamless, as he presented not just one but two complimentary colas, a gesture that truly captured my heart. Every bite of the burger was a masterpiece, crafted with care and bursting with flavor. The fusion of juicy meat, fresh toppings, and pillowy buns danced harmoniously on my taste buds, creating a symphony of satisfaction. What truly set this experience apart was not just the delectable food, but the genuine kindness and generosity that accompanied it. Lieferando.at, through their exceptional service and attention to detail, has not just won me over as a customer but has left an indelible mark on my heart. This experience was not just about food delivery; it was about creating moments of joy and connection, reminding me of the simple pleasures that nourish both body and soul. In a bustling world filled with fast-paced transactions, lieferando.at stands out as a beacon of hospitality and care. To the anonymous hero with white hair and to the entire team behind this culinary marvel, I extend my heartfelt gratitude. You have not just delivered a meal; you have delivered a memory, a moment of joy that I will cherish long after the last bite has been savored.

Introduction

Lieferando.at is an online food delivery platform serving Austria, offering a convenient way for customers to order food from a wide range of local restaurants. With a user-friendly interface and a vast selection of cuisines, Lieferando.at aims to provide a seamless ordering experience. In this editorial review, we will explore various aspects of Lieferando.at, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive network of local restaurants
    • Convenient online ordering process
    • Wide range of cuisines available
    • Easy-to-use platform with intuitive navigation
    • Flexible payment options
  • Cons:
    • Occasional delays in delivery during peak hours
    • Limited availability in certain regions
    • Some restaurants have minimum order requirements

User Experience

Lieferando.at provides a user-friendly experience, allowing customers to effortlessly browse through numerous restaurants and menus. The platform's intuitive interface ensures easy navigation, making it simple to find desired cuisines and dishes. Customers can also filter restaurants based on various criteria such as ratings, distance, and delivery time. Additionally, the ability to track orders in real-time enhances the overall user experience.

Pricing and Value for Money

Lieferando.at offers competitive pricing for its food delivery services. The prices of dishes on the platform are set by individual restaurants, allowing customers to choose meals that align with their budget. While some restaurants may have slightly higher prices compared to their dine-in options, the added convenience of doorstep delivery justifies the cost. Overall, Lieferando.at provides good value for money, considering the vast selection of restaurants and cuisines available.

Customer Service

Lieferando.at places a strong emphasis on customer service, striving to provide prompt and reliable support to its users. The platform offers multiple channels for customer assistance, including a dedicated customer support hotline and an online chat feature. The support team is known for its responsiveness and helpfulness in resolving any issues or inquiries customers may have.

Product Quality and Selection

Lieferando.at collaborates with a wide range of local restaurants, ensuring a diverse selection of cuisines and dishes. While the platform cannot control the quality of food prepared by individual restaurants, customer reviews and ratings serve as a helpful guide for choosing reliable establishments. Lieferando.at takes customer feedback seriously and addresses any reported concerns promptly, ensuring the maintenance of product quality standards within its network.

Website Usability

Lieferando.at's website features a clean and intuitive layout, enabling easy navigation and enhanced usability. The platform's search and filtering functionalities allow users to quickly find desired restaurants and dishes. The checkout process is seamless, with clear instructions and options for customization. Overall, Lieferando.at's website usability contributes to a hassle-free ordering experience.

Returns and Exchanges

As a food delivery platform, Lieferando.at does not typically handle returns or exchanges. However, in case of any order inaccuracies or quality issues, customers can reach out to the platform's customer support, which will liaise with the respective restaurant to find a satisfactory resolution. Lieferando.at prioritizes customer satisfaction and aims to address any concerns promptly.

Promotions and Discounts

Lieferando.at frequently offers promotions and discounts to provide additional value to its customers. These include discounts on specific restaurants or cuisines, cashback offers, and occasional seasonal promotions. The platform also collaborates with restaurants to offer exclusive deals to its users. Customers can often find enticing offers on the website or through promotional newsletters or notifications.

Reputation

Lieferando.at has established a strong reputation in the Austrian market as a reliable and efficient food delivery platform. Its extensive network of restaurants and consistently positive customer ratings contribute to its trustworthy image. The platform's commitment to addressing customer concerns and maintaining high-quality service has further solidified its reputation in the industry.

Payment Options

Lieferando.at offers various payment options to accommodate different customer preferences. These include online payment methods such as credit/debit cards, PayPal, and Apple Pay. Cash on delivery is also available for customers who prefer to pay in person. The platform prioritizes the security of customer payment information, ensuring a safe and trustworthy transaction process.

Loyalty Programs

Lieferando.at rewards customer loyalty through its loyalty program, providing incentives for regular users. By placing orders through the platform, customers can accumulate loyalty points that can be redeemed for discounts or exclusive offers. This program encourages repeat usage and reinforces customer satisfaction.

Customer Reviews

Customer reviews play an essential role in shaping the ordering experience on Lieferando.at. Users can leave reviews and ratings for restaurants on the platform based on their personal experiences. These reviews provide valuable insights for other customers, helping them make informed decisions. Lieferando.at encourages customers to share their feedback and actively addresses any concerns raised through reviews.

Community Involvement

Lieferando.at actively engages with the local community by supporting various charitable initiatives and events. The platform collaborates with restaurants to donate meals or contribute to causes aimed at addressing social issues. Lieferando.at's commitment to community involvement demonstrates its dedication to making a positive impact beyond food delivery services.

Shipping and Costs

Lieferando.at charges a delivery fee for each order, which varies based on the restaurant and location. Some restaurants may offer free delivery for orders above a certain amount. The estimated delivery time is displayed during the ordering process, allowing customers to make informed decisions. Despite occasional delays during peak hours, Lieferando.at generally ensures timely and reliable delivery.