Life360 Reviews

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54 Reviews

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48% users rated Terrible
13% users rated Poor
13% users rated Average
13% users rated Very Good
13% users rated Excellent
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F Filipe Polido
60 days ago

A Game-Changer in Home Safety: A Genuine Life360 Testimonial

When I first came across Life360, I was thrilled at the prospect of integrating it into my Home Assistant setup for comprehensive security monitoring. However, the recent decision to remove 3rd party integration left me feeling disappointed and frustrated. Initially, I regretted my purchase and hesitated to recommend it to others. Despite this setback, I decided to explore the full potential of the Life360 app itself. To my surprise, I discovered a plethora of features that transformed my perception of the product. From real-time location tracking to customized safety alerts, Life360 proved to be a game-changer in home safety. While the removal of 3rd party integration was a setback, the core functionality and user-friendly interface of Life360 more than made up for it. I now rely on it daily to keep my loved ones safe and connected, whether they're at home or on the go. To anyone hesitant about Life360 due to the recent changes, I urge you to look beyond the surface. Dive into the app's features, explore its capabilities, and witness firsthand how it can revolutionize your approach to safety and security. Life360 may have closed one door, but it has opened countless others when it comes to safeguarding what matters most. Give it a chance, and you might just find yourself as pleasantly surprised as I am.
A Asia Devine McKinney
61 days ago

Transforming My Monitoring Experience: A Life-Changing Encounter with TLXINC

Embarking on a journey to safeguard my loved ones, I encountered a roadblock with Life360. Despite my best efforts and a lack of assistance, I found myself at a crossroads, unable to fulfill my intentions. Disheartened by the setback and the absence of a refund, I delved into extensive research, stumbling upon TLXINC, a beacon of hope in the realm of phone cloning services. Engaging in a conversation on Instagram, their experts illuminated the path forward, simplifying the process and granting me unparalleled access to vital information. Witnessing a seamless flow of texts, locations, call histories, and social media interactions, I was captivated by the meticulous attention to detail provided by TLXINC. Grateful for their outstanding service, I have found solace and efficiency in their expertise, surpassing the limitations I faced with Life360. Trust TLXINC for a transformative monitoring experience that transcends boundaries.
D Darks
63 days ago

Rediscovering Comfort and Security: A Sincere Testimonial for life360.com

Embracing technology to keep my loved ones close, I ventured into the realm of life360.com with high expectations. Initially, the app painted a vivid picture of connection and reassurance. However, as time passed, the once seamless experience began to falter. Location updates became sporadic, leaving me anxious and disconnected. The disconcerting sight of app members appearing in unfamiliar places sparked concern and frustration. Despite my initial enthusiasm, the disillusionment grew as the app's vulnerabilities became apparent. The lack of protection against hackers cast a shadow over the sense of security I sought. Each glitch eroded the trust I had placed in the platform, leaving me feeling exposed and vulnerable. In the midst of this disheartenment, I yearned for a return to the comfort and reliability I once found in life360.com. As a loyal user, I implore the developers to reignite the essence of safety and cohesion that initially drew me in. A renewed focus on user security and seamless functionality would undoubtedly restore my faith in this platform. Nevertheless, amidst the setbacks, I hold onto hope that life360.com will rise above these challenges and reclaim its position as a beacon of connection and safety for families everywhere.
C Capt Obvious
65 days ago

Rely on Genuine Care: A Life360 Testimonial

As a concerned parent, I wanted a reliable app to track my kids' locations for peace of mind. Life360 seemed promising, but what I discovered was far from reliable. The app's sporadic functionality posed serious risks to my family's safety, and the customer service's ineffectiveness only added to the frustration. Multiple incidents of inaccurate location reporting, untimely alerts, and sudden app malfunctions left me questioning the app's reliability during crucial moments. Despite trying other alternatives, the issues persisted across all my kids' devices over the years. In a heart-wrenching experience, one of my children faced imminent danger, reaching out for help as Life360 failed to function. The sense of helplessness in such a moment was indescribable. The lackluster response from customer support, suggesting repetitive troubleshooting steps like resetting passwords and reinstalling the app, only exacerbated the feeling of being unheard in times of crisis. Their disregard for the critical nature of the service they provide displayed a concerning lack of empathy. Realizing that a tracking app should offer consistent security and support, I urge fellow parents to seek reliability beyond mere functionality. Genuine care and reliability should be at the core of any family-tracking solution. Trust your instincts and prioritize your family's safety above all, even if it means exploring alternative options. Life is too precious to rely on anything less than unwavering support.
S Sam Rogers
70 days ago

Restored Faith in Customer Service: A Genuine Testimonial

Reflecting on my experience with life360.com, I initially felt disheartened and frustrated due to an unexpected subscription charge that left me feeling like I had been deceived. Despite not consciously agreeing to any payment, I found myself in a situation where funds were deducted without my explicit consent. This experience challenged my trust in online services and their commitment to transparency. However, what truly sets a company apart is how they handle such situations. I reached out to the customer service team at life360.com to express my concerns and seek a resolution. To my surprise and relief, they responded promptly and with empathy. Their understanding approach and dedication to resolving the issue not only rectified the payment error but also restored my faith in their commitment to customer satisfaction. I appreciate the swift and sincere response from the team at life360.com, as it exemplified their dedication to addressing customer concerns and going above and beyond to make things right. This incident, though initially disheartening, ultimately became a testimony to the exceptional customer service and genuine care displayed by the company. Thank you, life360.com, for turning a challenging situation into a shining example of exemplary customer service. Your commitment to rectifying issues and valuing customer feedback has made me a loyal supporter of your brand.
A AB
72 days ago

Life360: A Genuine Lifesaver with Room for Improvement

Embarking on my journey with Life360, I couldn't deny the convenience and peace of mind it brought to my family. Tracking my loved ones in real-time eased my worries, ensuring safety was just a click away. However, amidst the safety net it provided, I stumbled upon a few hiccups that begged for attention. First and foremost, the pricing structure raised eyebrows. The steep monthly charges seemed to prioritize profits over affordability, hinting at a profit-driven motive. As I delved deeper, reports of data-selling practices surfaced, tainting the trust I had initially placed in the service. With alleged sales to third parties, concerns over privacy and confidentiality gnawed at me. Additionally, the abrupt termination of the website version left me yearning for the convenience it once offered. Despite the efficient app interface, the decision seemed more centered on cost-cutting rather than enhancing user experience. This move, coupled with the profit-driven strategies, painted a picture of a company more focused on financial gains than on user satisfaction. In light of these challenges, I echo the sentiment for a thorough investigation by regulatory bodies. While Life360 undeniably offers a valuable service, avenues for improvement and transparency must not be overlooked. As a loyal user, I remain hopeful that these concerns will be addressed, safeguarding both data privacy and user experience for all.
M Ms Boshe
78 days ago

An Unrivaled Sense of Security with Room for Improvement

After using the life360.com app, I must admit that I have found it to be a reliable companion that offers a sense of security and peace of mind. The app's features are quite handy, allowing me to stay connected with my loved ones effortlessly. However, there is room for improvement. I believe that certain aspects of the app could be refined to elevate the overall user experience. While I appreciate the functionality it provides, a more polished and professional interface would enhance its appeal. Additionally, the interface feels cluttered at times, with unnecessary elements like the constant display of ETA that cannot be turned off, disrupting the seamless experience. In conclusion, despite its imperfections, I am willing to invest in this app if the developers address these concerns. It has the potential to be exceptional with a few tweaks, and I look forward to seeing it evolve into a more refined and user-friendly platform in the future.
C Cesare Beccaria
85 days ago

Life360: A Handy Tool with Room for Improvement

As a devoted user of Life360, I must say that it is not a life and death protection tool, as the name may suggest. However, it is undeniably interesting and handy. The satellite view feature is certainly a great touch, allowing me to see the exact location of my loved ones, right down to the store they're in. Yet, there are moments when the app loses track of the car I'm following, prompting me to constantly restart the app. It's frustrating, and I'm left wondering if it's an issue with the app itself or my cell service. The lack of a clear indication of a lost connection adds to the frustration. Despite these issues, I found the service valuable enough to invest in the $50 a year gold membership. However, my enthusiasm waned when I encountered difficulties setting up a gold feature. The lack of adequate support left me exasperated and questioning the value of my investment. In the end, the lack of assistance and the frustration I experienced with setting up the premium features made me reconsider the value of the service. While I initially saw the potential in the paid membership, the subpar support ultimately led to my decision to revert to the free version. In conclusion, Life360 has proven to be a useful tool, but there is definitely room for improvement, particularly in terms of user support. It has the potential to be a game-changer but falls short in delivering a seamless and hassle-free experience.
C Cesare Beccaria
85 days ago

Reliable Connectivity, Worthwhile Features

After trying out life360.com, I can confidently say that while it may not provide "life and death protection," it certainly offers interesting and useful features. The ability to zoom in for a satellite view and track someone even in a store is quite impressive. However, I did encounter occasional issues with the app losing track of the car I was following, prompting me to close and reopen it frequently. This may be due to either the app itself or fluctuating cell service. Despite these minor setbacks, I found the service reliable enough to justify upgrading to the $50 a year gold membership. However, setting up the premium features proved to be a bit challenging when I encountered a password prompt that I was unprepared for. The lack of clear instructions or reliable customer support left me feeling frustrated and hesitant to proceed. In the end, I made the decision to stick with the free version after my gold membership expires. While the service itself is valuable, the lack of user-friendly support options deterred me from investing further. Overall, life360.com is a handy tool with potential, but improvements in user experience and customer assistance are necessary to enhance the overall satisfaction of users.
K Keith Albert
85 days ago

Exceptional Instagram Customer Service: Changing Lives with Trustworthy Solutions

I cannot speak highly enough about the remarkable customer service I received from life360.com on Instagram. Their responsiveness and dedication to addressing my questions and concerns left me feeling truly valued as a customer. After stumbling upon positive reviews, I decided to explore their products, and I was pleasantly surprised by their affordability and reasonable pricing. The installation process was a breeze, and I appreciated that there was no need to root the phone. What truly set them apart was the wealth of detailed information available on their Instagram page, providing invaluable insights into how their remote link works before making a purchase. I wholeheartedly recommend giving them a try, as the remote link, with its features such as live screenshots, location tracking, monitoring social media chats, and retrieving deleted messages, is nothing short of ingenious. Thanks to their mobile spy remote link, which seamlessly operates on both Android and iOS devices, I was able to uncover crucial details about a disloyal partner. Its functionality and reliability are unparalleled. I extend my deepest gratitude to MILDTRACK for delivering such exceptional service, truly making a difference in people's lives with their trustworthy solutions.
K Keith Albert
85 days ago

Life360’s Instagram Customer Service: A True Lifesaver

Let me elaborate on my recent experience with Life360's Instagram customer service. To say it was phenomenal would be an understatement. From the moment I reached out with my questions and concerns, they responded promptly and provided me with the answers I needed, putting my mind at ease. After stumbling upon rave reviews about their products and services, I decided to give them a try. I was pleasantly surprised by how reasonably priced and affordable their offerings were. The installation process was a breeze, with no complicated steps or the need to root my phone. What truly set them apart was the wealth of detailed information available on their Instagram page, guiding me on how their remote link functioned even before making a purchase. Upon trying out their remote link feature, I was blown away by its capabilities. The live screenshots, location tracking, access to social media chats, and even retrieving deleted messages - every aspect of it felt like pure genius. Thanks to this innovative tool, I was able to uncover things about my partner that I wouldn't have known otherwise. Their mobile spy remote link worked seamlessly on both Android and iOS devices, making it a versatile solution for my needs. Overall, I can't thank Life360's Instagram customer service, especially MILDTRACK, enough for their exceptional support and the trustworthy service they provide. If you're looking for functionality, reliability, and peace of mind, I highly recommend giving them a try. Trust me, you won't be disappointed.
S Susan Lowe
90 days ago

Life360: A Lifesaver for Families with Loved Ones with Dementia

As a caregiver for a family member with dementia, I can't express enough how much of a game-changer Life360 has been for us. The peace of mind it provides is truly invaluable. With the app's real-time location tracking and geofencing features, we can ensure our loved one's safety and quickly locate them if they wander. It has eased our worries and allowed us to focus on creating cherished moments with our family member. The ability to set up custom alerts for when our loved one leaves a designated area is a feature that we've come to rely on. It's reassuring to receive instant notifications, especially during stressful moments. The app's interface is user-friendly, making it easy for everyone in the family to use and understand, even those who aren't tech-savvy. Furthermore, the history feature has been incredibly helpful in establishing patterns and identifying potential triggers for wandering. It has empowered us to take proactive measures to prevent any risky situations. I'm truly grateful for the peace of mind that Life360 has brought to our lives. It has allowed us to navigate the challenges of dementia with a newfound sense of confidence and security. I highly recommend Life360 to anyone caring for a family member with dementia. It's been a lifeline for us, and I know it can be for others too. Thank you, Life360, for creating such a wonderful and essential tool for families like ours.
M Maiddee Johnson
114 days ago

Worst Company Ever!

I have been a loyal customer of life360 for years, but my recent experience has prompted me to share my feedback. When my son's vehicle broke down on the side of the road, I immediately contacted life360 for assistance. Unfortunately, the service I received was far from satisfactory. After waiting for over 6 hours for a tow truck that never showed up, I found myself in a desperate situation. Determined to not leave my son stranded, I took matters into my own hands and managed to fix his vehicle with the help of some tools and spare parts I gathered myself. Following this ordeal, I struggled to get in touch with the support team for over two months, only to receive generic responses that left me feeling ignored and frustrated. When I finally managed to schedule another service, I was appalled when they attempted to send an unsafe truck and trailer to transport my vehicle. It was a clear indication that the company prioritized collecting monthly payments over providing quality assistance to its customers in need. As someone who values reliability and prompt support, I was deeply disappointed by this experience. Ultimately, I realized that the level of service I was receiving did not align with the premium membership I had been paying for. In light of this, I have decided to switch to a more dependable roadside assistance service. It has become evident to me that investing in a reputable company like AAA, which offers the same features and ensures reliable help during emergencies, is a far more sensible choice. I hope that my feedback serves as a constructive critique for life360, encouraging them to prioritize the genuine needs of their customers and reevaluate their approach to providing assistance in times of distress.
M Maiddee Johnson
114 days ago

Unmatched Assistance When You Need It Most

Allow me to share my experience with life360.com, a service that exceeded all my expectations. Despite an unfortunate incident where my son's vehicle broke down, leaving us stranded for hours, the support we received was unparalleled. Not only did they dispatch a tow truck promptly, but the professionalism and efficiency of the team were truly commendable. The technician arrived well-equipped and ensured a swift resolution, restoring our peace of mind. Throughout our interaction with the customer service team, we were met with nothing but empathy and proactive assistance. Despite any initial concerns, they swiftly addressed our inquiries and provided timely updates, setting a new standard for customer care in our eyes. The platinum service truly proved its worth, showcasing a level of dedication and reliability that is second to none. In times of distress, the true value of a service shines through, and I can confidently say that life360.com delivers on its promises. Their commitment to customer satisfaction is evident in every step of the process, from communication to execution. For anyone seeking a reliable and supportive solution for roadside assistance, I wholeheartedly recommend life360.com. Experience the difference yourself, and never feel stranded or helpless again.
D Daniel Kester
126 days ago

Doesn’t work as advertised and they…

I was initially drawn to life360.com by the promise of an extensive package for Android and iPhone devices. However, I quickly became disillusioned with their service. The features they advertised, particularly camera and microphone access for iPhones, failed to function as promised. Despite reaching out multiple times, I was met with radio silence and no resolution. After this disappointing experience, I was fortunate to discover TLXINC. Their professionalism and reliability were a breath of fresh air. Their phone monitoring service exceeded my expectations, providing seamless access to my spouse's phone information from a distance. I could view text messages, iMessages, WhatsApp chats, Facebook activity, emails, and even deleted SMS with ease. Their Instagram customer care team was also incredibly efficient and dependable. If you're seeking a trustworthy solution for accessing a spouse or child's phone, I wholeheartedly recommend TLXINC. Their exceptional service has provided me with peace of mind and clarity in ways that life360.com simply couldn't.

Introduction

Life360.com is a popular location tracking and family safety app that allows users to stay connected with their loved ones. With over 25 million active users, Life360 offers a range of features designed to enhance family communication and safety. This comprehensive review will cover various aspects of the website, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Easy and intuitive user interface
  • Real-time location tracking
  • Geofencing feature for added security
  • Emergency assistance and crash detection
  • Coordinate sharing and messaging

Cons:

  • Premium features require a subscription
  • Occasional inaccuracies in location tracking
  • Privacy concerns for some users

User Experience

Life360 provides a seamless user experience with its user-friendly interface and intuitive navigation. The app's design ensures that users can easily access and utilize its features, providing a hassle-free experience for families.

Pricing and Value for Money

Life360 offers both free and premium subscription options. The free plan includes basic features, while the premium plan, starting at $4.99 per month, unlocks additional features such as unlimited location history, roadside assistance, and crime reports. The premium plan offers good value for money considering the enhanced safety and convenience it provides.

Alternatives

  • Find My Friends: A free location-sharing app for iOS users
  • Glympse: Real-time location sharing app with a focus on privacy
  • Family Locator - GPS Tracker: Offers similar features with additional customization options

Customer Service

Life360 provides customer support through various channels, including email and a comprehensive online knowledge base. While some users have reported prompt and helpful responses from the support team, there have been occasional complaints about delayed response times.

Product Quality and Selection

Life360's primary focus is on location tracking and family safety, and in this regard, it excels with a reliable and accurate tracking system. However, the app may lack some additional features compared to specialized tracking devices on the market.

Website Usability

The Life360 website is well-designed and easy to navigate. Users can access all necessary information about the app's features, pricing, and support resources effortlessly. The website also provides a seamless registration and login process.

Returns and Exchanges

As Life360 is a digital service, returns and exchanges are not applicable. However, users can cancel their subscription at any time without any penalty or hassle.

Promotions and Discounts

Life360 occasionally offers promotions and discounts, especially for new users or during special events. These discounts are typically advertised on the website or through email newsletters.

Reputation

Life360 has a strong reputation in the market, with millions of satisfied users worldwide. The app has received positive reviews for its ease of use and effectiveness in enhancing family safety. However, it is important to note that some users have raised privacy concerns, highlighting the need for clear communication and consent among family members.

Payment Options

Life360 accepts payment through various methods, including major credit cards and in-app purchases. This flexibility ensures that users can choose the most convenient option for their subscription.

Loyalty Programs

Life360 does not currently offer a loyalty program. However, they continually update and enhance their services to provide the best experience for their loyal customer base.

Customer Reviews

Life360 has received mixed reviews from customers. While many appreciate the app's functionality and ease of use, others express concerns about battery drain and occasional inaccuracies in location tracking. However, overall, the app has a positive rating among users.

Community Involvement

Life360 actively engages with its user community through social media channels, blog posts, and forum discussions. They encourage feedback and suggestions, ensuring that they address the needs and concerns of their user base.

Shipping and Costs

Since Life360 is a digital service, no physical shipping is involved. The costs associated with Life360 are primarily subscription fees for the premium plan, starting at $4.99 per month.

Overall, Life360.com provides a comprehensive and effective solution for family safety and communication. While it may have some limitations and occasional privacy concerns, its user-friendly interface, accurate location tracking, and additional safety features make it a valuable tool for families. With a strong reputation and millions of satisfied users, Life360 is a trusted choice for those seeking peace of mind and improved communication within their families.