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Introduction is a health and wellness website that aims to help people live longer, healthier lives through evidence-based products and information. Established in 1980, the site offers a wide range of supplements, natural remedies, and resources to help users achieve optimal health.

Pros and Cons

  • Offers a vast selection of products, including supplements, vitamins, and natural remedies.
  • Provides comprehensive information on various health conditions, treatments, and therapies.
  • Has a team of medical professionals and researchers to ensure the credibility of their products and content.
  • Products can be expensive compared to similar offerings from competitors.
  • Not all products have clear instructions or dosages, which can be confusing for new users.

User Experience has a simple and organized layout, with categories for different products, health conditions, and wellness topics. The search function is efficient and returns results quickly. The site is mobile-friendly and easy to navigate, and users can create an account to save their orders and product preferences.

Pricing and Value for Money products can be expensive compared to similar offerings from other supplement providers. However, the quality of their products is generally excellent, and their commitment to research and clinical testing ensures that users are getting the most effective possible treatments. The site occasionally offers promotions or discounts, which can make their products more affordable.


Other health supplement companies that offer similar products include iHerb, Swanson Health, and Vitacost. Each of these companies has its own strengths and weaknesses, and users should carefully compare prices, product quality, and customer service before making a purchase.

Customer Service has a dedicated customer service team that is available by phone or email to answer questions and resolve issues. User reviews generally rate their customer service highly, with particular praise for their responsiveness and knowledgeability.

Product Quality and Selection offers a vast selection of products, from vitamins and supplements to natural remedies and skincare products. All products undergo extensive testing to ensure their quality, purity, and potency. The site also features extensive information on each product, including ingredients, dosages, and recommended uses.

Website Usability

The website is easy to use and navigate, with clear categories for different products and health conditions. The search function is also efficient, and users can create an account to save orders and preferences. The site occasionally loads slowly, however, which can be frustrating for some users.

Returns and Exchanges accepts returns within 12 months of purchase, provided products are still new and unopened. Users should contact customer service to initiate a return or exchange.

Promotions and Discounts occasionally offers promotions or discounts, such as free shipping or discounts on select products. Users can sign up for the site's email list to receive notifications about promotions and discounts.

Reputation has a reputation for providing high-quality products backed by extensive research and clinical testing. The company's commitment to evidence-based wellness has earned it the trust of many customers and healthcare professionals.

Payment Options accepts major credit and debit cards, as well as PayPal and Amazon Pay. Users can also save their payment information for future transactions.

Loyalty Programs has a membership program called Premier that offers exclusive discounts, free shipping, and priority customer service. Members can also earn points for purchases that can be redeemed for discounts on future orders.

Customer Reviews

User reviews of products are generally positive, with particular praise for the quality and effectiveness of their supplements and natural remedies. Occasionally, users report issues with shipping or customer service, but these seem to be relatively rare occurrences.

Community Involvement does not appear to have an active social media presence, and there is little information available on their community involvement or charitable activities.

Shipping and Costs offers free shipping on orders over $50 for Premier members, and standard shipping rates apply for non-members. Shipping times vary depending on the location and shipping method, but users can track their orders through the site.

Jini Jain Senior News Reporter

Hi, I'm Jini Reddy, an award-winning author and journalist from London. I'm best known for my two non-fiction books, Wanderland and Wild Times, both of which have received critical acclaim. Wanderland,...