Users Voice for Lifepharmacy

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Lifepharmacy Overall rating
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Review article published on: 07 Jul 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 4.8 5 5 5 5
Jul 2022 5 4.6 1.4 4.5 1.3 4.1
Aug 2022 1 4.3 5 4.3 1.3 3.7
Mar 2023 1 4.5 5 4.8 1 4.1
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Detailed Lifepharmacy Review by


Life Pharmacy is a leading online retail pharmacy that has been catering to the health and wellness needs of New Zealanders for over 30 years. The company's website,, offers users a wide range of products, including prescription and over-the-counter medications, skincare and beauty products, supplements, and other healthcare essentials. The website is easy to navigate and provides users with a user-friendly and secure platform to order their healthcare products.

Pros and Cons

Pros: - Wide range of healthcare products available - Easy to navigate and user-friendly website - Good customer service - Fast delivery - Competitive prices Cons: - Limited payment options - Shipping is not free

User Experience

Life Pharmacy's website is designed to provide users with a seamless and enjoyable online shopping experience. The website is well-organized, with easy-to-use navigation tools that allow users to quickly find the products they need. The site is also optimized for mobile devices, making it easy for users to place orders from their smartphones or tablets.

Pricing and Value for Money

Life Pharmacy offers competitive pricing on all of its products. The company also runs regular promotions and discounts, which allows customers to save even more money. Overall, the website provides good value for money.


There are many online pharmacies in New Zealand that offer similar products and services to Life Pharmacy. Some of the most popular alternatives include Pharmacy Direct, Chemist Warehouse, and HealthPost.

Customer Service

Life Pharmacy provides excellent customer service. The company has a dedicated customer service team that can be reached by phone or email. The team is knowledgeable and helpful, and they are always ready to assist customers with any questions or concerns they may have.

Product Quality and Selection

Life Pharmacy stocks high-quality healthcare products from some of the most reputable brands in the industry. The company's selection of products is extensive, and it includes everything from prescription medications and supplements to skincare and beauty products.

Website Usability

The website is well-organized and easy to navigate. The site's search function is effective, which allows users to quickly find the products they need. The website is also optimized for mobile devices, ensuring that users can access the site from anywhere and at any time.

Returns and Exchanges

Life Pharmacy has a flexible returns and exchanges policy. Customers can return or exchange any product within 14 days of purchase as long as the product is in its original packaging and in a resalable condition.

Promotions and Discounts

Life Pharmacy regularly runs promotions and discounts, which allows customers to save money on their purchases. The promotions and discounts are advertised on the website and through the company's social media channels.


Life Pharmacy has a good reputation in New Zealand's healthcare industry. The company has been around for over 30 years and has built a loyal customer base. The company's website also has a high trust rating, which reflects the high level of security and customer service offered to users.

Payment Options

Life Pharmacy offers a limited number of payment options. Customers can pay for their purchases using Visa or Mastercard credit or debit cards.

Loyalty Programs

Life Pharmacy does not currently offer a loyalty program. However, customers can sign up for the company's newsletter to receive regular updates on promotions and discounts.

Customer Reviews

Life Pharmacy has a high number of positive customer reviews on its website and through other online review platforms. The reviews highlight the company's excellent customer service, fast delivery, and high-quality products.

Community Involvement

Life Pharmacy is involved in various community initiatives and charitable events. The company has supported organizations such as Breast Cancer Foundation NZ, Starship Foundation, and the Mental Health Foundation.

Shipping and Costs

Life Pharmacy offers fast and reliable shipping throughout New Zealand. The cost of shipping varies depending on the size and weight of the order. Customers can choose from standard or express shipping options.

Lifepharmacy Recent User Reviews


Reviewer Name: David Ilian

Review Submission Date: 2022-02-22

Review Title: Too much like hard work
Customer Support   



User Interface          


Review Description: Delivery was meant to be max 10 working days. After Many more I contacted them, got a note after to say dispatched. Paid for 3 items and received 2. Really a waste of time and wouldn't bother again



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