Users Voice for Liforme

61% users rated Terrible
0% users rated Poor
0% users rated Average
6% users rated Very Good
33% users rated Excellent
Pie Chart Review Representation for Liforme
Liforme Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Liforme Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 05 Mar 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.5 4.8 1 4.4 4.4 3.8
Oct 2022 1 4.2 1 4.6 4.4 3.7
Nov 2022 5 3.9 1 4.2 2.7 5
Dec 2022 5 5 5 5 5 5
Mar 2023 1 3.1 1.5 3.6 4.6 2.7
Line Chart for Rating of peer stores

liforme.com

jomashop.com

paypal.com

mahabis.com

priceline.com

banggood.com

Detailed Liforme Review by

Introduction

Liforme is a brand that manufactures eco-friendly yoga mats and accessories. These mats are known for their unique alignment system, which helps the users to practice yoga with ease and precision. The brand is known for its commitment to sustainability, and all their products are made using natural rubber and other eco-friendly materials.

Pros and Cons

Pros:
  • The unique alignment system on their mats helps the user to practice yoga with ease and precision.
  • All their products are eco-friendly and made using natural rubber.
  • Their mats are durable and long-lasting.
  • They offer a 360-degree grip that prevents the users from slipping during yoga practice.
Cons:
  • Their products are relatively expensive compared to other brands in the market.
  • Their range of products is limited compared to some of their competitors.

User Experience

Liforme's website is easy to navigate, and users can easily find the products they are looking for. The website is also visually appealing and provides comprehensive information about their products. Customers can check out securely using multiple payment options.

Pricing and Value for Money

Liforme's products are relatively expensive compared to other brands in the market. However, their unique alignment system and the use of eco-friendly materials justify the high price. Customers can also avail themselves of discounts by signing up for their newsletter or participating in their loyalty program.

Alternatives

Liforme's competitors in the yoga mat market include Manduka, Jade Yoga, and Yoloha Yoga. While these brands offer similar products, Liforme stands out due to its unique alignment system.

Customer Service

Liforme provides excellent customer service, and customers can easily contact them through phone or email for any queries or concerns. They also have an FAQ section on their website that addresses most of the common queries.

Product Quality and Selection

Liforme offers a limited range of products, including yoga mats, blocks, and straps. However, their products are of excellent quality, and they use natural rubber and other eco-friendly materials in their production.

Website Usability

Liforme's website is easy to use, and customers can easily find the products they are looking for. The website also provides comprehensive information about their products, including their unique alignment system.

Returns and Exchanges

Liforme offers a 30-day return policy for their products. Customers can return the products if they are unsatisfied with them or if there are any defects in the product.

Promotions and Discounts

Liforme offers discounts to their customers through their newsletter and loyalty program. Customers can also avail of discounts during special promotions and sales.

Reputation

Liforme has a good reputation in the market, and their products are highly regarded in the yoga community. The brand is known for its commitment to sustainability and its unique alignment system.

Payment Options

Customers can pay for their purchases using multiple payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Liforme offers a loyalty program to its customers, where they can earn points for their purchases and redeem them for discounts and other rewards.

Customer Reviews

Liforme has positive customer reviews on their website, and customers have praised the quality and unique features of their products.

Community Involvement

Liforme is involved in various environmental and social initiatives, and they support various charitable organizations.

Shipping and Costs

Liforme offers free shipping on all their products within the US and UK. However, customers from other countries may have to pay additional shipping costs. Customers can also opt for expedited shipping for an additional cost.

Liforme Recent User Reviews

👤

Reviewer Name: Andy

Review Submission Date: 2022-12-21

Review Title: They use Evri to deliver….
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They use Evri to deliver. Unsurprisingly, I’ve received a battered box to wrap just before Christmas. No reply from customer services.

👤

Reviewer Name: Laetitia

Review Submission Date: 2022-09-19

Review Title: Liforme is not respecting its customers…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Liforme is not respecting its customers … Terrible customer service and experience. My order shows as being delivered whereas the delivery company did not contact me on the delivery day and I never received a delivery confirmation receipt. I followed up multiple times with their customer service for one month, never received any answer.I am not sure what happened but would have appreciated an answer and a commercial gesture (refund or new delivery).

👤

Reviewer Name: Braja

Review Submission Date: 2022-09-14

Review Title: Absolutely Terrible customer care
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: My mat still has not arrived since apparent delivery attempts when I has stated a delivery date (when I would be at home) and liforme customer service has been absolutely terrible! I’m awaiting a response back from them as they are not doing anything to find out where my package is through FedEx! They have all the necessary tracking numbers and case number!There is no customer service telephone number available which is very unprofessional!I’ll be writing my reviews on all social media platforms.

👤

Reviewer Name: PETER GREENWOOD

Review Submission Date: 2022-08-15

Review Title: Really POOR and disappointing
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Really POOR and disappointing. Waiting over 10 weeks for my order and still not arrived. No answer to emails and unable to contact via phone.Extremely poor customer service.

👤

Reviewer Name: Ann Ng

Review Submission Date: 2022-08-03

Review Title: Their customer service is NON-EXISTENT.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Their customer service is NON-EXISTENT.First they informed me that they can't deliver to my address because it is a freight forwarding address. So fine, I provide them with the address of my relative in the UK OR cancel my order. ZERO response.They ARE a scam. This is my order number IF they ever bothered to respond:UK-172952 PS I will also be making a complaint to the UK Consumer Council.

👤

Reviewer Name: Adam James

Review Submission Date: 2022-05-30

Review Title: Bought my wife the wrong mat
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Bought my wife the wrong mat, emailed them and the got straight back to me, no hassle no problems . Swapped it for the right one . Cannot fault the customer service I have had. Fantastic experience thank you

👤

Reviewer Name: Richard

Review Submission Date: 2022-04-29

Review Title: Great Product - Slow Customer Service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Liforme produce the best yoga mats in my opinion. They are made well from quality material and packaged safely in secure carry bags. Fast delivery too. ONly slight issue is that the customer service can be a tad slow to respond but when they do respond, they are very helpful.

👤

Reviewer Name: Regina Ulloa

Review Submission Date: 2022-01-18

Review Title: Unhappy customer
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have purchased a mat in Nov 2020, but in less than a year, started to peel off ,break and shred in different places. Also in all 4 corners the top layer is coming out. I believe the colours are the reason as I own a black one and is still ok after 4 years. PS: I have received very good customer service from Liforme. Even though the product clearly had a fault, they have responded very well. They do make you feel that you matter rather than being a simple buyer. Thank you

👤

Reviewer Name: Koray Alpay

Review Submission Date: 2021-11-04

Review Title: Terrible customer service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: If you order from here, you should accept the risk of getting nothing for 200 pounds. Because it is what happened to me. they delivered my product to random person, even i was at home all day. As long as it says it is delivered, i contacted with them and they did literrally nothing except sending emails stating courrier says it is delivered. Dude, it is not my fault if delivery gives my mat to random person. This scam company does not support its customer, instead trying to make free money, be avoid.

👤

Reviewer Name: Nelly

Review Submission Date: 2021-06-03

Review Title: Best Yojamats
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The mat and pad ist awsome. It smells good, and the grip is out of this world. My mother, my boyfriend and I all have mats form them. And the custemerservice is the best I ever had.