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5% users rated Average
10% users rated Very Good
65% users rated Excellent
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Joe
Transformed My Kitchen: A Rave Review for LightingByGregory’s Cabinet Under Lighting
When I decided to upgrade my kitchen, I knew that the right lighting would make all the difference. After browsing through numerous options, I turned to LightingByGregory and found the perfect solution with their cabinet under lighting. From the moment I placed my order, their team ensured a seamless experience, and my package arrived promptly. Upon installing the cabinet under lighting, I was blown away by the transformation it brought to my kitchen. The sleek design seamlessly blended with my cabinets, and the warm glow created the cozy atmosphere I had always envisioned. Not only does it look great, but it has also enhanced the functionality of my kitchen, providing the perfect illumination for food prep and gatherings with loved ones. I cannot recommend LightingByGregory enough for their top-notch products and exceptional service. If you're looking to elevate your space with quality lighting solutions, look no further than LightingByGregory. Trust me, you won't be disappointed. A
A C Hudgins
The Illuminating Experience at LightingByGregory
As a long-time customer of LightingByGregory, I recently had a heartfelt experience that truly exemplified their exceptional customer service. Despite a brief 30-minute wait to speak with a representative, once connected, the service surpassed all expectations. The representative I spoke with displayed unparalleled excellence and dedication. Not only did he patiently assist me in finding a specific item that I had purchased years ago – an item no longer stocked by the store – but he also went above and beyond to facilitate the ordering process seamlessly. This level of commitment and personalized care truly made me appreciate the customer-centric approach of LightingByGregory. Moreover, the positive experiences I have consistently encountered at both the Englewood, NJ store and Bowery branch, prompted me to bring my son along for this particular visit. The impeccable service and attention to detail extended by the staff at LightingByGregory have not only earned my loyalty but also made a lasting impression on my son. Thank you, LightingByGregory, for not only illuminating my home with your exquisite lighting solutions but also for brightening my day with your exceptional customer service. Your commitment to customer satisfaction is truly commendable and sets you apart in the realm of home decor and lighting retailers. M
Morrie
From Design Dreams to Reality: Embracing Excellence with Lighting By Gregory
It was a serendipitous discovery when I stumbled upon Lighting By Gregory. From the moment I delved into their website, I knew I had found a treasure trove for my design projects. The seamless navigation through their extensive collection of lighting and control products felt like a symphony of possibilities waiting to unfold. Working closely with Ed Silverii was an absolute delight. His passion for lighting transcended mere transactions, as he tailored recommendations that not only met but exceeded my expectations. His expertise in curating the perfect ambiance for each space truly set him apart. The meticulous management of the shipping department was a cherry on top. Tracking my merchandise became a thrilling anticipation as I witnessed the efficient handling of each order, ensuring a seamless delivery process. Lighting By Gregory isn't just a vendor; they are dream enablers. With their unwavering commitment to excellence, personalized service, and a spectrum of products that cater to every design whim, they have truly set the bar high for customer satisfaction. Thank you, Lighting By Gregory, for turning my design dreams into luminous reality. M
Mark
Enlightened by Vivian: A Guiding Light at Lighting by Gregory
Stepping into the world of lighting can be overwhelming, but thanks to Vivian at Lighting by Gregory, the journey became both enlightening and enriching. Vivian's expertise and knowledge illuminated the vast inventory, guiding me through the plethora of options with ease. Not only was Vivian informative, but her passion for lighting truly shone through, making the shopping experience not just about products, but about creating the perfect ambiance for my space. The prices at Lighting by Gregory were refreshingly reasonable, proving that quality and affordability can indeed go hand in hand. Vivian's guidance transformed what could have been a daunting task into a delightful adventure. I left Lighting by Gregory not only with the perfect lighting solutions but also with a newfound appreciation for the art of illumination. Thank you, Vivian, for being the guiding light in my quest for the perfect lighting fixtures! P
Patricia
Lighting by Gregory Lit Up My Home Renovation Journey!
During a recent home renovation project, I had the pleasure of working with Lighting by Gregory, and I must say, they exceeded all my expectations! From start to finish, their dedicated sales rep, Rick Weirich, was an absolute gem. He not only provided expert advice but also went above and beyond to assist with unique orders and collaborated seamlessly with our architect. What could have been a stressful experience turned into a smooth and enjoyable journey, all thanks to the exceptional service and attention to detail offered by the team at Lighting by Gregory. I wholeheartedly recommend them to anyone looking for top-notch lighting solutions. Thank you, Lighting by Gregory, for lighting up my home with your outstanding service! L
Lynne R,
Exceeding Expectations: A Genuine Journey at Lighting by Gregory
As a customer of Lighting by Gregory, I initially had a positive in-store experience, which set my expectations high for the follow-up process. However, after placing a substantial order and paying upfront, I encountered challenges. Despite my efforts to reach out via phone calls and emails, obtaining timely and satisfactory responses proved challenging. Regrettably, some of my inquiries remain unanswered to this day. While the in-store experience planted seeds of satisfaction, the lack of effective post-sales communication left me feeling adrift. Despite these setbacks, I remain hopeful that Lighting by Gregory will address these concerns promptly, as I am eager to witness a complete transformation from good to exceptional service. A
Arturo
A Heartfelt Journey with Lighting by Gregory: A True Gem in the World of Lighting
It is with great pleasure that I share my extraordinary experience with the team at Lighting by Gregory. From the moment my wife and I stepped foot into their store, we were greeted with warmth and genuine care that is truly unparalleled in the world of lighting fixtures. The team's approach with clients is not only professional but also incredibly personal, making us feel valued and important. What truly sets Lighting by Gregory apart is their humble demeanor despite offering some of the best products available in the market. Their team is not pretentious, but rather down-to-earth and eager to assist in finding the perfect lighting solutions for every need. We were amazed by their vast selection of products and the expertise with which they guided us through our choices. Our journey with Lighting by Gregory has been nothing short of amazing, and I cannot recommend them enough for anyone seeking top-notch lighting solutions coupled with exceptional customer service. Thank you, Lighting by Gregory, for making our experience unforgettable! L
Lou Sim
Unmatched Customer Care: A Beacon of Light in Customer Service
My heartfelt testimonial for lightingbygregory.com radiates with gratitude for the exceptional service received. Having frequented their site over the years for various lighting needs, each encounter has left me dazzled by their unwavering commitment to exemplary customer care. The warmth and efficiency exhibited by the staff, coupled with their profound expertise in the realm of lighting, have consistently surpassed my expectations. This enduring satisfaction serves as a testament to their dedication, ensuring my loyalty for years to come. D
David
Exceeding Expectations with Exceptional Service
Reflecting on my recent experience with lightingbygregory.com, I encountered a delay in receiving a replacement part for my track lighting. Initially promised a week for delivery, I found myself in the unfortunate situation of having to inquire about the status multiple times. Despite the initial frustration of not receiving timely updates, what truly stood out was the resolution that followed. Upon my third visit, the team at Gregory went above and beyond to address my concerns, providing me with a new estimated delivery time and ensuring the part reached me promptly. While the delay was challenging, the vast inventory of modern fixtures at Gregory's store is commendable. This experience highlighted the importance of stellar customer service, and I am grateful for the efforts made to rectify the situation. Gregory, with its exceptional range of products, has the potential to become a customer service leader with a focus on timeliness and communication. L
Lynda
From Syracuse to Gregory’s: Illuminating Experiences Await!
As a homeowner from Syracuse, I can confidently say that lightingbygregory.com is the epitome of excellence in the world of lighting. Our journey to find the perfect fixtures for our kitchen led us to the Bowery, where Gregory’s stole our hearts with its vast selection and unparalleled customer service. What truly sets Gregory’s apart is the expertise and designer flair of their staff. Their guidance transformed our mundane search into an inspiring experience. Having frequented various lighting stores, we can attest that Gregory’s stands head and shoulders above the rest. Our loyalty to Gregory’s is not unfounded. Every visit yields precisely what we envision, making it our go-to destination for all things lighting. The convenience of having our pendant fixtures shipped only enhanced our satisfaction. Upon arrival, they were impeccably packed, a testament to Gregory’s commitment to quality. If you seek more than just illumination but an unforgettable journey towards creating the perfect ambiance for your space, look no further than Gregory’s. Our trust in them has always been rewarded, and we cannot recommend them highly enough. C
Catrin
Transformed my Space: A Heartfelt Review of Gregory Lighting
I recently embarked on a mission to elevate the ambiance in my home and stumbled upon Gregory Lighting's website. Intrigued by their collection, I decided to purchase 6 puck lights from the renowned manufacturer, Edge Lighting. Upon installation, I encountered a minor setback - each light emitted a slightly different hue and intensity, affecting the uniformity of my space. However, my experience took a turn for the better when I reached out to Gregory Lighting's customer service. Their team exemplified exceptional service by swiftly replacing the lights, ensuring that each one harmonized perfectly with the others. Witnessing my space transform into a cohesive and radiant sanctuary filled me with pure joy. Gregory Lighting not only restored uniformity but also brightened my home and my spirits. Their prompt and efficient resolution of my concerns left me truly satisfied. A heartfelt thank you to Gregory Lighting for their dedication to customer satisfaction. - Catrin. B
BB
An Illuminating Experience at LBG!
After a meticulous renovation project, I found myself in dire need of the perfect lighting fixtures to complete the look. Browsing through various options, I stumbled upon Lighting By Gregory and decided to give them a shot. And oh, what a choice it was! The exceptional attention to detail displayed by the staff at Lighting By Gregory truly sets them apart. Their expertise and guidance not only helped me choose the right lighting options but also added a touch of finesse to my space, making it truly one-of-a-kind. While it may be tempting to hunt for bargains elsewhere, the value of the advice and service provided by the knowledgeable team at LBG is truly priceless. I can confidently vouch for the fact that their staff are not just employees but lighting aficionados who are dedicated to turning your vision into a reality. If you're seeking a seamless and rewarding lighting shopping experience, look no further than Lighting By Gregory. Trust me when I say, their professionals are more than just experts in lighting – they are the ultimate pros who will illuminate your space with brilliance! H
Howard
Lighting Up My Home – Exquisite Fixture Delight
Embarking on a journey to illuminate my living space, I stumbled upon lightingbygregory.com, where I found a stunning fixture that caught my eye. Despite the item not being in stock, the staff provided me with invaluable guidance in making my selection. As I proceeded to checkout, inquiring about the return policy uncovered an unexpected revelation - my chosen fixture was deemed a "special order" and thus, non-returnable. The shock of this policy was palpable, especially considering the item was prominently displayed on the showroom floor. The conflicting nature of a floor model being non-returnable raised questions about the integrity of the store's practices. While the product eventually brought me joy, the initial unease lingered, rooted in the principle of fair customer service. The disconnect between the visible selection and the return policy cast a shadow of doubt on the overall shopping experience. Despite my satisfaction with the product itself, the reluctance to embrace a store that refrains from accommodating returns tarnished my otherwise positive encounter. This instance highlights the importance of aligning product visibility with transparent return guidelines, fostering trust and loyalty among customers. In hindsight, this encounter serves as a valuable lesson in the significance of clear communication and ethical business practices. The radiance of the fixture now illuminates my home, albeit against a backdrop of reservation regarding the store's policies. A bittersweet reminder that even amidst brilliance, transparency remains the guiding light in forging lasting customer relationships. F
Futurist
Transformative Illumination
Embracing the sublime ambiance of lightingbygregory.com, I delve into my surreal experience encountering an array of lighting fixtures that transcend mere illumination. The selection is not just incredible but a doorway to a world where expertise meets aesthetics. Stepping foot onto the sales floor, I was greeted by not just lights but possibilities, and the expert advice offered shone a light on my journey to find the perfect lighting companion for my abode. The professional follow-up further solidified my belief that I was not just purchasing lights, but investing in an ambiance that would breathe life into my living spaces. As I adorned my home with some exquisite Italian lights for the bedroom and avant-garde German fixtures for the living room, I realized the true essence of luxury living. The price tag may seem daunting, but the value derived from the exquisite craftsmanship and quality is beyond measure. Each corner of my home now exudes a futuristic allure, reminiscent of a realm where beauty dances with functionality. From the graceful Italian lights casting a warm glow in the bedroom to the sleek, super-modern minimalist fixtures adorning my living space, every piece tells a story of elegance and sophistication. The transformation that these lights have brought to my home is truly unparalleled. In hindsight, the investment made in these lighting fixtures is not just monetary but a reflection of my aspiration to create a haven that resonates with my vision of the future. With lightingbygregory.com, I have not only found lights; I have unearthed a reservoir of creativity and inspiration that continues to illuminate my living spaces in ways I never deemed possible. E
Elaine
Designer’s Delight: A Radiant Review of lightingbygregory.com
From one designer to another, let me shine a light on my experience with the brilliant minds at lightingbygregory.com. Working closely with David Silverstein has been truly illuminating. His expertise and passion for the products he offers make every interaction a design journey that promises both creativity and functionality. When I embark on a project, I seek partners who understand the intricacies of design, and David exceeds expectations in this regard. His profound knowledge and commitment ensure that every order is not just fulfilled but curated to perfection. The assurance I receive from his guidance is invaluable in elevating my creative vision. However, every masterpiece has its shadows, and in this case, it's the return policy at Lighting By Gregory that casts a slight dim on the experience. As a designer accustomed to the intricacies of aesthetics, the inability to easily return or exchange items can sometimes create a shadow over the shopping process. Design is as much about experimentation as it is about precision, and a more flexible return policy would truly brighten the design journey for many of us. Despite this minor setback, my collaboration with lightingbygregory.com remains a beacon of inspiration in the design world. With a wide array of lighting options that cater to diverse tastes and styles, coupled with David's expertise, this partnership has truly illuminated my design projects. Here's to brighter ideas, bolder designs, and a future where creativity shines without boundaries.
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Introduction:
Lightingbygregory.com is an online marketplace offering a wide range of lighting fixtures, lamps, and accessories for residential and commercial spaces. With over 25 years of experience, they have established themselves as a reliable source for quality lighting solutions. In this review, we will explore various aspects of their website, products, pricing, customer service, and more, to help you make an informed decision.Pros:
- Extensive product selection: Lightingbygregory.com offers a vast array of lighting options, including chandeliers, pendants, wall sconces, table lamps, and outdoor lighting, ensuring customers can find fixtures that suit their unique style and needs.
- High-quality products: The website sources its products from reputable brands known for their craftsmanship and durability. This ensures that customers receive lighting fixtures that meet high-quality standards.
- Competitive pricing: Lightingbygregory.com offers competitive pricing on their products, often providing discounts and promotions that make their offerings even more affordable.
- User-friendly website: The website is well-organized and easy to navigate, allowing users to quickly find the lighting products they are looking for.
- Excellent customer service: Lightingbygregory.com has a dedicated customer service team ready to assist customers with any inquiries or concerns they may have, ensuring a positive shopping experience.
Cons:
- Limited international shipping: While the website offers international shipping, it is currently limited to select countries. This may restrict access to their products for customers outside of these regions.
- Returns policy: The returns and exchanges process may require some additional documentation and customers are responsible for return shipping costs.
User Experience:
The website provides a seamless user experience with its well-designed interface and intuitive navigation. Visitors can easily browse through various lighting categories, filter products based on specifications, and compare different options. The detailed product descriptions and high-quality images help users make informed decisions. Additionally, the website is mobile-responsive, ensuring customers can shop conveniently from their smartphones or tablets.
Pricing and Value for Money:
Lightingbygregory.com offers competitive prices for their range of lighting fixtures, ensuring customers receive value for their money. Regular discounts and promotions further enhance the affordability of their products. With a wide range of price points, customers can find lighting solutions that suit their budget without compromising on quality.
Customer Service:
The customer service team at Lightingbygregory.com is known for their professionalism and efficiency. They promptly respond to customer inquiries, provide product recommendations, and assist with any concerns or issues. Their dedication to customer satisfaction ensures a positive experience throughout the purchasing process.
Product Quality and Selection:
Lightingbygregory.com ensures high product quality by collaborating with well-established brands. Their selection encompasses various styles, sizes, and finishes, catering to different design preferences. Whether customers are seeking modern, traditional, or transitional lighting fixtures, they can find a diverse range of options to suit their specific requirements.
Website Usability:
The website's user-friendly interface and organization make it easy for customers to navigate and find the desired products. The search function enables users to search by keyword, brand, or category, providing a convenient way to narrow down options. The clear product listings and filtering options also contribute to a pleasant browsing experience.
Returns and Exchanges:
Lightingbygregory.com has a comprehensive returns and exchanges policy. However, customers should be aware that additional documentation may be required for processing returns. It is important to carefully review the policy and contact customer service before initiating a return. Customers are responsible for return shipping costs.
Promotions and Discounts:
Lightingbygregory.com regularly offers promotions and discounts to provide customers with added savings on their purchases. These promotions may include percentage discounts, free shipping, or bundled deals. By keeping an eye on the website or subscribing to their newsletter, customers can take advantage of these attractive offers.
Reputation:
With over 25 years of experience, Lightingbygregory.com has established a reputable presence within the lighting industry. They have gained the trust of customers through their commitment to quality products and exceptional customer service.
Payment Options:
Lightingbygregory.com supports multiple payment methods, including major credit cards like Visa, Mastercard, American Express, and Discover. This provides customers with convenient and secure options to complete their purchases.
Loyalty Programs:
At present, Lightingbygregory.com does not offer a specific loyalty program. However, customers can benefit from the regular promotions and discounts available on the website, ensuring continued affordability and value.
Customer Reviews:
Lightingbygregory.com has received positive reviews from satisfied customers. These reviews highlight the quality of the products, prompt customer service, and overall shopping experience. The brand's commitment to customer satisfaction is reflected in the consistently high ratings and testimonials.
Community Involvement:
Lightingbygregory.com actively engages with its community through various social media platforms. They provide design inspiration, share helpful tips, and interact with customers to foster a sense of community and provide valuable resources for lighting enthusiasts.
Shipping and Costs:
Lightingbygregory.com offers shipping within the United States and select international countries. The shipping costs vary depending on the size and weight of the products, as well as the shipping destination. Customers can calculate the estimated shipping costs by adding items to their shopping cart and entering their address details during checkout.
In conclusion, Lightingbygregory.com offers a diverse selection of high-quality lighting fixtures, lamps, and accessories at competitive prices. Their user-friendly website, excellent customer service, and commitment to customer satisfaction make them a reliable choice for all lighting needs. With positive customer reviews and a reputable presence within the industry, Lightingbygregory.com demonstrates expertise, authoritativeness, and trustworthiness.