Lightingnewyork User Reviews
89
Total User Ratings3/5
Final VerdictUsers Voice for Lightingnewyork
0% users rated Poor
0% users rated Average
5% users rated Very Good
40% users rated Excellent
Rate Lightingnewyork Coupons Store
| May 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
|---|---|---|---|---|---|---|
| Jun 2022 | 5 | 5 | 5 | 4.8 | 2.9 | 1.7 |
| Jul 2022 | 5 | 4.1 | 3.9 | 4.6 | 2.7 | 2.7 |
| Aug 2022 | 2.8 | 4.4 | 4 | 4.3 | 2.8 | 2 |
| Mar 2023 | 4.7 | 4.4 | 4.4 | 4.5 | 1.8 | 2.2 |
| Line Chart for Rating of peer stores |
lightingnewyork.com
priceline.com
mahabis.com
patpat.com
shein.com
dhgate.com
Detailed Lightingnewyork Review by Aisha Bachlani
Introduction
Lightingnewyork.com is an online store that specializes in providing high-quality lighting solutions for homes, offices, and commercial spaces. The website offers a wide range of indoor and outdoor lighting fixtures, including chandeliers, wall sconces, pendant lights, table lamps, floor lamps, landscape lighting, and ceiling fans, from some of the most trusted brands in the industry.Pros and Cons
Pros:- Huge selection of lighting products from top brands.
- Competitive pricing and great value for money.
- Easy-to-use website with detailed product descriptions and images.
- Excellent customer service and return policy.
- Free shipping on orders above $49.
- Various payment options, including financing and installment plans.
- No physical stores or showrooms.
- No live chat support option.
User Experience
Navigating the website is a breeze, thanks to its intuitive layout and user-friendly interface. Finding and comparing products is easy, thanks to the detailed product descriptions, high-resolution images, and user-friendly filtering and sorting options. The website is also optimized for mobile devices, offering a seamless shopping experience on smartphones and tablets.Pricing and Value for Money
Lightingnewyork.com offers competitive pricing on all its products, making them an excellent choice for budget-conscious consumers. Additionally, the website frequently offers promotions and discounts, such as seasonal sales and coupon codes, further improving their value for money.Alternatives
Some alternative lighting stores to consider include Lamps Plus, Lumens, and Wayfair. Each offers a similar range of lighting products and comparable pricing.Customer Service
Customer service is excellent, with friendly and knowledgeable representatives available to assist customers via email and phone. Additionally, the website offers a flexible return policy, allowing customers to return products within 30 days of receiving them for a full refund.Product Quality and Selection
The website boasts an impressive selection of lighting products from some of the most trusted brands in the business, ensuring high-quality and durability. Additionally, each product features detailed descriptions and images, making it easy for customers to choose the right product for their needs.Website Usability
The website is user-friendly, with a clean and intuitive interface that makes navigating and finding products a breeze. Additionally, the website features detailed product descriptions, high-resolution images, and user-friendly filtering and sorting options.Returns and Exchanges
The website offers a flexible return policy, allowing customers to return products within 30 days of receiving them for a full refund. Additionally, the website offers free return shipping for defective or damaged products.Promotions and Discounts
The website frequently offers promotions and discounts, such as seasonal sales and coupon codes, further improving their value for money. Additionally, the website offers financing and installment plans to make it easier for customers to purchase large-ticket products.Reputation
Lightingnewyork.com has built a strong reputation for providing high-quality lighting products at competitive prices, backed by exceptional customer service and a flexible return policy. Additionally, the website has received numerous positive reviews from satisfied customers.Payment Options
The website offers various payment options, including credit and debit cards, PayPal, Apple Pay, and financing and installment plans. Additionally, the website uses a secure payment gateway, ensuring the privacy and security of customers' personal and financial information.Loyalty Programs
The website does not offer any loyalty programs or rewards programs to incentivize repeat purchases.Customer Reviews
Lightingnewyork.com has received numerous positive reviews from satisfied customers, praising the website's excellent selection of high-quality lighting products, competitive pricing, and exceptional customer service.Community Involvement
The website does not appear to be involved in any community initiatives or charitable causes.Shipping and Costs
The website offers free shipping on orders above $49, with shipping costs varying depending on the order size and shipping destination. Additionally, the website offers expedited shipping options for customers who need their products delivered quickly.Lightingnewyork Recent User Reviews
Duration
👤
Reviewer Name: Jenni
Review Submission Date: 2022-06-04
Review Title: Sent me the wrong item - no solution from customer service
Review Submission Date: 2022-06-04
Review Title: Sent me the wrong item - no solution from customer service
Review Description: Sent me the wrong item and didn't work with me to get the item I actually ordered in a timely manner. Would never order from this company again.
👤
Reviewer Name: Tatyana
Review Submission Date: 2022-05-04
Review Title: Stole my money
Review Submission Date: 2022-05-04
Review Title: Stole my money
Review Description: after 5 months wait sent me broken merchandise w missing pieces when I sent it back they refused to refund me because it was damaged!
👤
Reviewer Name: Sugeet Teji
Review Submission Date: 2021-11-04
Review Title: ABSOLUTE GARBAGE COMPANY!!
Review Submission Date: 2021-11-04
Review Title: ABSOLUTE GARBAGE COMPANY!!
Review Description: ABSOLUTE GARBAGE COMPANY!!! WE PURCHASED A CHANDELIER FOR OVER $1700 IN FEBRUARY OR MARCH OF 2021. IT CAME DEFECTIVE AND GLASS PIECES WERE BROKEN. DUE TO COVID WE WERE UNABLE TO RETURN THE ITEM. MY WIFE AND MYSELY HAVE BEEN EMAILING Lindsay Boccardi AT THE CUSTOMER SERVICE. SHE KEEPS PUSHING THE PARTS TO NEXT MONEY. WE WERE SUPPOSED TO GET TRACKING NUMBER BY 10/26 AND THERE IS AGAIN NO RESPONSE. I WILL BE REACHING OUT TO SENATORS AND MEDIA HOUSES. DO NOT USE THIS GARBAGE COMPANY. SAVE YOUR MONEY AND USE SOMEONE ELSE
👤
Reviewer Name: Sandra M.
Review Submission Date: 2021-09-28
Review Title: A+ First Experience
Review Submission Date: 2021-09-28
Review Title: A+ First Experience
Review Description: Had a very pleasant first purchase experience with Lighting New York. I was assisted by the online rep., Wendy Pellegrino, who price matched a table I researched on many websites. She facilitated the temporary sale price of a competitor and a little bit more, making it worthwhile doing business with them. The process was efficient, with updates on shipping information. All went smoothly and I received my table directly from the manufacturer in a timely manner. No doubt I will turn to them in the future.
👤
Reviewer Name: AlisonS
Review Submission Date: 2021-08-03
Review Title: Shipping seems a bit slow
Review Submission Date: 2021-08-03
Review Title: Shipping seems a bit slow
Review Description: Great customer service. Shipping seems a bit slow, but that is to be expected due to the Covid pandemic.
👤
Reviewer Name: Sir Robert
Review Submission Date: 2021-07-24
Review Title: a good company which responded to my…
Review Submission Date: 2021-07-24
Review Title: a good company which responded to my…
Review Description: a good company which responded to my email requests for a custom shipment of a single glass shade replacement for a fixture which I broke. the shade arrived well packaged and on time. Would buy from this company again
👤
Reviewer Name: Customer
Review Submission Date: 2021-05-21
Review Title: Poor
Review Submission Date: 2021-05-21
Review Title: Poor
Review Description: After receiving defective item. They were ignorant and refused to refund. Terrible customer service. After 3 weeks when I disputed the cc charge they refunded.
👤
Reviewer Name: Ann
Review Submission Date: 2021-01-14
Review Title: DON'T buy lighting from…
Review Submission Date: 2021-01-14
Review Title: DON'T buy lighting from…
Review Description: DON'T buy lighting from LightingNewYork.com Ugly lights. And if you even put a bulb in it to see if it works you are SOL and cannot return the fixture. We bought some "copper" lights that were nothing like copper (they were an unattractive muddy dark brown color) and looked like voodoo masks with two glaring eyes. They will not accept a return at all. See other honest reviews on FaceBook.
👤
Reviewer Name: joe blair
Review Submission Date: 2020-11-24
Review Title: Avoid this company
Review Submission Date: 2020-11-24
Review Title: Avoid this company
Review Description: Avoid this company. Very deceptive business practices, virtually non-existent customer service and very poor and unprofessional service once you get it! Go to lampsplus.com if you want a problem free purchase and return. I use them all the time w/my companies and they will shatter your expectations!Thanks for the grief, Lighting New York! You've lost a ton of referral business!
👤
Reviewer Name: Mari Anne Nesse-Wyssbrod
Review Submission Date: 2020-11-10
Review Title: Super easy and quick delivery
Review Submission Date: 2020-11-10
Review Title: Super easy and quick delivery
Review Description: Super easy and quick delivery. Best of all great sales support!
👤
Reviewer Name: {{{user_id}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Submission Date: {{{create_at}}}
Review Title: {{{title}}}
Review Description: {{{review_content}}}