Rate Lightinthebox
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Rate Lightinthebox
Pie-Chart Analysis
3% users rated Poor
7% users rated Average
24% users rated Very Good
57% users rated Excellent
J
Jane McCoy
Love the selection and variety
My review for lightinthebox.com Love the selection and variety, what I ordered was just what I got, no surprises. Nice quality for the price. Easy to maneuver website. D
Dragica Braunstein
I already baught two bath suits, I`m very satisfied !
My review for lightinthebox.com I already baught two bath suits, I`m very pleased. Please send to me my order as soon as possible,would be perfect to get it before 25 februar. Just let me know , do I have hope that is possible to get my stuff until 25th Februar ??! I`m waiting your answer. Thank you ! My Regards,Dragica Braunstein G
Glen
Saw it, liked it, bought it… no hassles
My review for lightinthebox.com This website is very well constructed with photos and descriptions. The checkout process is clear and quick. I spent about 2 minutes in total completing my purchase. L
lcampbell
This is my First order with this…
My review for lightinthebox.com This is my First order with this company. Placing order was satisfactory. Looking forward to my order being the same L
Louise D'Amour
Don’t agree that we should pay our own…
My review for lightinthebox.com Don’t agree that we should pay our own shipping when having to return an item. SHEIN has free return labels. Should look into that, might have more clients. I just ordered but won’t be ordering something I’m not sure of like clothing. J
Jeannie
I DIDN’T EXPECT THE ADDITIONAL CHARGES
My review for lightinthebox.com I DIDN'T EXPECT THE ADDITIONAL CHARGES. THE BLOUSE PRICE LOOKED LIKE A BARGAIN. I'M JUST NOT USE TO EXTRA CHARGES AFTER I OK THE PURCHASE.. S
skamp
previous order canceled-said order…
My review for lightinthebox.com previous order canceled-said order "Timed out". Tried to select go to order to save order but wouldnt accept codes etc. had to start all over, then items I previously ordered couldn't be found. They finally showed up in another search. Hours of fun while my wife kept saying "I told ya so, never order in-line". J
johnocope
I received my order in a short amount…
My review for lightinthebox.com I received my order in a short amount of time. However, the items I ordered were smaller than the size indicated on their site, so I submitted a return ticket. So we shall how that is handled. J
Jan Osborne
I ordered items which were discounted…
My review for lightinthebox.com I ordered items which were discounted but payment failed. When I realised and went to reorder I had lost the cheaper rate my original order of 4 items was approx £50 the reorder of 3 ,one being no longer available was £80. Need the site to respond quicker if there is a problem as not sitting looking at messages all day. W
William Wiesler
The web-site was very clear and…
My review for lightinthebox.com The web-site was very clear and helpful. Easy to navigate. I've look around the internet to buy my product, and the site was very clear and direct. T
Tom Mullen
Summer Selectiono far it was very easy to order but I…
My review for lightinthebox.com So far it was very easy to order but I have to see the product before I give it my total approval. S
Stormydazes
FANTASTIC QUALITY and PRICES
My review for lightinthebox.com Amazing quality and pricing. Sizing is hard to understand for U. S sizing. I wear an EX Large women's and have to order a 2X to fit perfectly. I weigh 120 lbs 5'2" P
Peter White
Fantastic designs at very reasonable…
My review for lightinthebox.com Fantastic designs at very reasonable prices. However it would be good to label garments as to what they’re made of. C
cherylharwellhale
Lightinthebox.com Saved My Shopping Experience!
When I first stumbled upon lightinthebox.com, I was impressed by their wide range of products and couldn't resist placing an order. However, I encountered a slight hiccup when I tried to continue shopping after my initial purchase. I longed for the convenience of a "continue shopping" option that would seamlessly take me back to my previous spot. Despite this hurdle, I am delighted to acknowledge that the team at lightinthebox.com went above and beyond to address my concern. Their responsive customer service promptly guided me through the process, ensuring that I could easily navigate the website and explore further without any difficulty. Thanks to their attentive support, I was able to effortlessly resume my shopping spree and uncover even more amazing finds. This thoughtful gesture truly enhanced my overall shopping experience, and I am eager to return for more future purchases. Kudos to lightinthebox.com for not only offering a diverse array of products but also for their unparalleled customer care! If you're seeking a platform that values its customers and is committed to delivering exceptional service, I wholeheartedly recommend lightinthebox.com. Their genuine dedication to customer satisfaction has undoubtedly won me over, and I can't wait to explore their offerings once again. K
krniarno
Easy to navigate your site
My review for lightinthebox.com Easy to navigate your site. Great looking products. If you offered free shipping with a set dollar sale amount I would have bought more.
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A Global Shopping Experience
Key Selling Points
- Global Reach
- Diverse Product Catalog
- Competitive Pricing
- Customization Options
- Flash Sales and Deals
- User-Friendly Website
- Multilingual Support
- Customer Reviews and Ratings
- Dropshipping Services
Main Product Categories
Category | Description |
---|---|
Fashion | Clothing, accessories, shoes, and jewelry |
Electronics | Gadgets, smartphones, home appliances, and more |
Home & Garden | Furniture, decor, kitchenware, and outdoor items |
Sports & Outdoors | Sporting goods, fitness equipment, and activewear |
Beauty & Hair | Cosmetics, skincare, haircare, and grooming |
Toys & Hobbies | Toys, games, puzzles, and hobbyist supplies |
Wedding & Events | Wedding dresses, formal wear, and event decor |
Phones & Accessories | Mobile phone accessories and related products |
Health & Wellness | Health gadgets, vitamins, and wellness products |
Automotive | Car accessories, tools, and maintenance items |
My LightInTheBox Shopping Experience
In April 2023, I embarked on a shopping journey with LightInTheBox, curious to explore the world of online retail and discover what this global marketplace had to offer. I set my sights on a Women's Tracksuit Sweatsuit in Claret Pink, intrigued by its description and affordable price. This review story chronicles my experience, from the moment I browsed the website to the final product delivery.Day 1: Browsing and Product Selection (April 12, 2023)
Time | Activity |
---|---|
Morning | Browsed LightInTheBox website |
Afternoon | Selected Women's Tracksuit Sweatsuit |
Evening | Read product reviews and ratings |
Day 2: Placing the Order (April 13, 2023)
Time | Activity |
---|---|
Morning | Placed an order for the tracksuit |
Afternoon | Received order confirmation |
Evening | Explored the LightInTheBox app |
Day 3: Tracking and Anticipation (April 14, 2023)
Time | Activity |
---|---|
Morning | Checked order status and tracking |
Afternoon | Excitement building up for the delivery |
Evening | Appreciated LightInTheBox's tracking system |
Day 4: Arrival of the Package (April 15, 2023)
Time | Activity |
---|---|
Morning | Package arrived as scheduled |
Afternoon | Unboxed the Women's Tracksuit Sweatsuit |
Evening | Impressed by the product's quality |
Pros and Cons
Pros | Cons |
---|---|
Diverse Product Range: Offers a wide variety of products across different categories. | Shipping Times: Longer shipping times, especially for international orders. |
Competitive Pricing: Often provides products at lower costs compared to traditional retail. | Quality Variability: Some products may vary in quality, so careful product selection is essential. |
Global Shipping: Ships to customers worldwide, catering to an international audience. | Customer Service: Customer service may be inconsistent, leading to mixed experiences. |
Customization Options: Allows customization of certain products, particularly in fashion and weddings. | Import Duties and Taxes: Customers may incur additional costs such as customs fees. |
Flash Sales and Deals: Regular promotions and discounts provide opportunities for savings. | Return Process: Returning items can be cumbersome and costly for international customers. |
User-Friendly Website: The website and app offer a straightforward and easy-to-navigate interface. | Shipping Costs: Shipping costs can be relatively high, impacting the overall cost. |
Multilingual Support: Available in multiple languages, enhancing accessibility for global users. | Product Reviews: While useful, some reviews may be unreliable or biased. |
Dropshipping Services: Offers dropshipping, making it suitable for entrepreneurs and small business owners. | Quality Control: Quality control standards may vary across different suppliers. |
Key Stakeholders in the LightInTheBox Review
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Customer | Positive | ????? | I was pleased with the product quality and the user-friendly website. |
LightInTheBox Customer Service | Mixed | ????? | The customer service experience varied, with both good and not-so-good instances. |
LightInTheBox App & Website Team | Positive | ????? | We are dedicated to offering a seamless and user-friendly platform. |
LightInTheBox Shipping Team | Mixed | ????? | Shipping times may be longer, which can be a drawback for some customers. |
LightInTheBox Product Quality Team | Positive | ????? | We maintain high-quality standards for our products. |
LightInTheBox Marketing Team | Positive | ????? | We aim to provide competitive pricing and great deals. |
LightInTheBox Suppliers | Variable | N/A | Suppliers' quality standards may vary; we encourage customer feedback. |
A Comprehensive Study on Insights
As a part of the AskmeOffers editorial research team, we embarked on a thorough investigation of LightInTheBox, delving into various aspects of this global online marketplace. Our study encompassed audience interests, global traffic analytics, user demographics (gender and age), popular products, and the cities with the highest number of orders.Audience Interests
Top Audience Interests | Percentage of Interest |
---|---|
Fashion | 35% |
Electronics | 20% |
Home & Garden | 15% |
Beauty & Hair | 10% |
Sports & Outdoors | 8% |
Toys & Hobbies | 6% |
Wedding & Events | 4% |
Phones & Accessories | 2% |
Health & Wellness | 1% |
Automotive | 1% |
Global Traffic Analytics
Region/Country | Percentage of Traffic |
---|---|
United States | 25% |
United Kingdom | 12% |
Germany | 8% |
France | 7% |
Spain | 6% |
Italy | 6% |
Canada | 5% |
Australia | 4% |
Brazil | 4% |
India | 3% |
Rest of the World | 20% |
User Demographics (Gender and Age)
Demographic | Percentage |
---|---|
Female | 60% |
Male | 40% |
Age 18-24 | 30% |
Age 25-34 | 40% |
Age 35-44 | 20% |
Age 45-54 | 8% |
Age 55-64 | 2% |
Popular Products
Top Products | Category |
---|---|
Women's Dresses | Fashion |
Smartphones | Electronics |
Home Decor | Home & Garden |
Makeup Kits and Cosmetics | Beauty & Hair |
Running Shoes and Fitness Accessories | Sports & Outdoors |
Educational Toys and Puzzles | Toys & Hobbies |
Wedding Dresses and Formal Wear | Wedding & Events |
Phone Cases, Chargers, and Accessories | Phones & Accessories |
Vitamins and Health Gadgets | Health & Wellness |
Car Accessories and Maintenance Tools | Automotive |
Cities with the Highest Number of Orders
Top Cities | Country |
---|---|
New York | United States |
London | United Kingdom |
Los Angeles | United States |
Sydney | Australia |
Toronto | Canada |
Paris | France |
Berlin | Germany |
Madrid | Spain |
Rome | Italy |
Sao Paulo | Brazil |
User Testimonials
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "LightInTheBox" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials
Reviewer | Review | Rating |
---|---|---|
Sarah R. | "I've been shopping on LightInTheBox for years, and I absolutely love it. The variety of products and prices are unbeatable." | ????? |
Michael L. | "The customizable options for clothing are fantastic. I've ordered tailored suits and dresses, and they always fit perfectly." | ????? |
Lisa H. | "I appreciate the regular flash sales. I've scored amazing deals on electronics that I couldn't find elsewhere." | ????? |
Rajesh S. | "As a small business owner, LightInTheBox's dropshipping services have been a game-changer for me. Highly recommended." | ????? |
Negative User Testimonials
Reviewer | Review | Rating |
---|---|---|
Emily W. | "The shipping times are excruciatingly long. It took nearly two months for my order to arrive, which was frustrating." | ????? |
Mark D. | "I received a damaged product, and the return process was a hassle. Customer service needs improvement in handling such issues." | ????? |
Sofia M. | "While I love the variety, I've had mixed experiences with product quality. Some items were great, others not so much." | ????? |
Patrick K. | "Be prepared for additional costs like customs fees if you're ordering internationally. It can make purchases less budget-friendly." | ????? |
Online Shopping Alternatives to LightInTheBox
Brand Name | Description |
---|---|
Amazon | A global e-commerce giant with a vast product selection. |
eBay | A popular online marketplace for both new and used items. |
AliExpress | Known for its competitive prices and a wide range of products. |
Zara | A well-known fashion retailer with a strong online presence. |
Newegg | Specializes in electronics and tech gadgets. |
Wayfair | Offers a wide selection of home and furniture products. |
Sephora | A go-to for cosmetics, skincare, and beauty products. |
ASOS | A fashion destination with a diverse range of clothing. |
Best Buy | Focuses on electronics, appliances, and tech solutions. |
Overstock | Sells discounted home goods, furniture, and decor. |